Jackson Ridge Healthcare Center

Nursing Home, Memory Care, Respite Care & Skilled Nursing · Maquoketa, IA

CMS overall rating

1015 Wesley Drive, Maquoketa, Ia 520600000 View map

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Jackson Ridge Healthcare Center accepts Medicare, Medicaid, and private pay.

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Jackson Ridge Healthcare Center accepts Medicare, Medicaid, and private pay.

Overview of Jackson Ridge Healthcare Center

Jackson Ridge Healthcare Center runs a 75-bed medical campus on Wesley Drive in Maquoketa, Iowa. The property accommodates both private and semi-private room setups, maintaining an average occupancy rate of around 79 percent. Families can manage local care bills using private funds alongside standard Medicare or state Medicaid authorizations, which supports a balanced census of short-term rehab admissions and extended long-term placements.

The clinical staff provides an average of 4 hours and 16 minutes of direct care per resident each day. Registered nurses, licensed practical nurses, and certified nursing aides coordinate this 24-hour floor schedule to oversee specialized memory care wings, routine physical therapies, and scheduled respite care stays. Local appointment transit is handled directly by the building’s logistics team, while the surrounding town neighborhood logs a walkability score of 76 out of 100, letting visitors reach standard retail stops on foot.

Inspectors noted corrections were needed across food service lines, basic infection control guidelines, and clinical chart documentation. Management successfully addressed these points through formal improvement plans that were officially reviewed and accepted by state health regulators.

Interested individuals can call the main reception desk to verify current room availability, request an outline of the daily respite schedules, or arrange a personal walkthrough of the lounges and memory care units.

Facility Direct Line (563) 652-4968

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 16m per day

vs avg

3 of 6 metrics below state avg

Standout metric LPN / LVN is +11% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	24m per day	▼ 46% State avg: 44m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	38m per day	▲ 11% State avg: 34m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 33m per day	■ Avg State avg: 2h 32m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 19m per day	■ Avg State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day	▼ 59% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	17m per day	▼ 43% State avg: 30m per day · National avg: 28m per day

Capacity and availability

1,773 days

75-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 76 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

79%

Similar to the Iowa average: 75.4%

Occupied beds

59 / 75

Average occupied beds in Iowa homes 51 beds

Facility TypeFree Standing Nursing Facility / Skilled Nursing Facility

StatusActive

ExpirationApril 1, 2027

CountyJackson

License Number490974

CMS Certification Number165516

Certification TypeFALSE

Jackson Ridge Healthcare Center is administered by Amanda Carr.

Safety FeaturesNon slip flooring, handrails, and emergency call systems; extra wide doorways and walkways; secure memory care units with monitored entry.

Rehabilitation Services

Respite Care

24-Hour Staffing

Email acarr@jacksonridgehc.com

Fax5636523150

Pets not allowed

Private And Semi-Private Rooms

Cozy Lounges

Daily Programs

Secure Memory Support Wings

24/7 Staffing By Rns And Lpns

Coordinated Local Transportation

Since 2020 · 6 years of data 58 deficiencies 19 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Iowa state average

Overall vs. IA average

Latest Inspection July 23, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IA Average	vs. IA Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	58	27	This facility has 115% more total deficiencies than a typical Iowa assisted living residence (58 vs. IA avg 27).↑ 115% worse
Deficiencies per year Average deficiencies per year since 2020.	9.7	4.5	This facility has 116% more deficiencies per year than a typical Iowa assisted living residence (9.7 vs. IA avg 4.5).↑ 116% worse
Deficiencies per inspection Average deficiencies per inspection.	3.1	1.8	This facility has 72% more deficiencies per inspection than a typical Iowa assisted living residence (3.1 vs. IA avg 1.8).↑ 72% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IA Average	vs. IA Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	19	15	This facility has had 27% more total inspections than the Iowa average (19 vs. IA avg 15). More inspections can mean more regulatory scrutiny rather than worse care.↑ 27% more

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The July 23, 2025 plan of correction was accepted, certifying the facility in compliance effective June 30, 2025, with only one minor deficiency noted.
The June 26, 2025 annual inspection found five deficiencies including failure to follow care plans, serve dietician-approved pureed diets, maintain food sanitation, and sanitize blood glucose meters.
The August 7, 2024 annual survey substantiated three complaints and documented seven deficiencies involving notification failures, unsafe food service, infection control lapses, and malfunctioning call light systems.

Show Inspection Reports

Inspections since 2023

Total health inspections 3

State average N/A

Last Health inspection on Jun 2025

Total health citations

State average N/A

Citations per inspection

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

11 of 18 citations resulted from standard inspections; and 7 of 18 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

18 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 3 years)

Administration moderate citation Jun 26, 2025

Corrected

Infection Control moderate citation Jun 26, 2025

Corrected

Nutrition moderate citation Jun 26, 2025

Corrected

Nutrition moderate citation Jun 26, 2025

Corrected

Total staff 79

Employees 67

Contractors 12

Staff to resident ratio 1.34 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 28

Average shift 8.2 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 21,099

Nursing staff breakdown

9.1 hours

12.8 hours

8.3 hours

Contractor staffing

435 contractor hours this quarter

Qualified Social Worker: 3 Other Physician: 2 Physical Therapy Aide: 1 Occupational Therapy Aide: 1 Respiratory Therapy Technician: 1 Physical Therapy Assistant: 1 Speech Language Pathologist: 1 Occupational Therapy Assistant: 1 Medical Director: 1

Staff by category


Certified Nursing Assistant	39	0	39	10,614	92	100%	8.3
Medication Aide/Technician	8	0	8	2,929	91	99%	10
Licensed Practical Nurse	3	0	3	2,814	92	100%	12.8
Registered Nurse	9	0	9	1,161	81	88%	9.1
Dietitian	1	0	1	530	71	77%	7.5
RN Director of Nursing	1	0	1	522	62	67%	8.4
Clinical Nurse Specialist	1	0	1	515	70	76%	7.4
Mental Health Service Worker	1	0	1	493	58	63%	8.5
Nurse Practitioner	1	0	1	438	60	65%	7.3
Administrator	1	0	1	435	58	63%	7.5
Other Dietary Services Staff	2	0	2	216	38	41%	4.2
Physical Therapy Assistant	0	1	1	105	37	40%	2.8
Speech Language Pathologist	0	1	1	88	40	43%	2.2
Respiratory Therapy Technician	0	1	1	73	27	29%	2.7
Occupational Therapy Aide	0	1	1	63	13	14%	4.8
Physical Therapy Aide	0	1	1	56	28	30%	2
Qualified Social Worker	0	3	3	31	29	32%	1.1
Other Physician	0	2	2	17	17	18%	1
Medical Director	0	1	1	2	1	1%	1.5
Occupational Therapy Assistant	0	1	1	2	1	1%	1.5

39 Certified Nursing Assistant

% of Days 100%

8 Medication Aide/Technician

% of Days 99%

3 Licensed Practical Nurse

% of Days 100%

9 Registered Nurse

% of Days 88%

1 Dietitian

% of Days 77%

1 RN Director of Nursing

% of Days 67%

1 Clinical Nurse Specialist

% of Days 76%

1 Mental Health Service Worker

% of Days 63%

1 Nurse Practitioner

% of Days 65%

1 Administrator

% of Days 63%

2 Other Dietary Services Staff

% of Days 41%

1 Physical Therapy Assistant

% of Days 40%

1 Speech Language Pathologist

% of Days 43%

1 Respiratory Therapy Technician

% of Days 29%

1 Occupational Therapy Aide

% of Days 14%

1 Physical Therapy Aide

% of Days 30%

3 Qualified Social Worker

% of Days 32%

2 Other Physician

% of Days 18%

1 Medical Director

% of Days 1%

1 Occupational Therapy Assistant

% of Days 1%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 11.4

12% worse than State average

State average: 10.2

Functional decline score 23.1

7% worse than State average

State average: 21.6

Long-stay resident measures

Average State avg: 3.3

Need for Help with Daily Activities Increased 24.9%

32% worse than State average

State average: 18.8%

Walking Ability Worsened 13.0%

34% better than State average

State average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence 31.3%

19% worse than State average

State average: 26.2%

Falls with Major Injury 7.1%

97% worse than State average

State average: 3.6%

High Risk Residents with Pressure Ulcers 1.5%

67% better than State average

State average: 4.4%

Urinary Tract Infection 2.6%

6% worse than State average

State average: 2.5%

Lost Too Much Weight 10.7%

115% worse than State average

State average: 5.0%

Depressive Symptoms 53.9%

1287% worse than State average

State average: 3.9%

Antipsychotic Use 50.0%

163% worse than State average

State average: 19.0%

Pneumococcal Vaccine 98.5%

In line with State average

State average: 94.4%

Influenza Vaccine 100.0%

5% better than State average

State average: 95.3%

Hospitalizations per 1,000 days 1.36

8% better than State average

State average: 1.48

ED visits per 1,000 days 1.57

25% better than State average

State average: 2.09

Short-stay resident measures

Pneumococcal Vaccine 89.2%

5% better than State average

State average: 85.1%

Breakdown by payment type

Medicare

7% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

36% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

58% of new residents, often for long-term daily care.

Typical stay 10 - 11 months

Total residents 59

Medicare

3.4% of residents

Medicaid

71.2% of residents

Private pay or other

25.4% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Jackson Ridge Healthcare Center from 2011–2021, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2021 — the home's most recent complete cost report, an older period than most facilities report.

Occupancy Rate 65.1% ↓ 20.4pp vs 2020

Net Patient Income -$1.4M ↓ ~$1.4M vs 2020

Payroll Costs $2.1M ↓ ~$86.9K vs 2020

Operating Margin -44.8% ↓ 46.7pp vs 2020

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021
Occupancy %	73.1%	77.6%	89.6%	88.1%	87.9%	91.8%	93.5%	91.1%	89.3%	85.5%	65.1%
Beds	75	75	75	75	75	75	75	75	75	75	75
Net Income	$84,710	$154,384	$284,532	$14,652	$57,164	$74,304	$13,984	$25,377	-$203,196	$636,146	-$1,369,438
Gross Revenue	$3,403,595	$3,507,196	$4,120,792	$4,141,378	$4,231,004	$4,521,060	$4,622,248	$4,845,950	$4,853,234	$4,842,194	$3,781,687
Operating Expenses	$3,289,552	$3,238,572	$3,640,976	$3,716,010	$3,796,691	$3,969,737	$3,895,978	$3,802,274	$3,907,344	$4,042,738	$4,425,366
Net Patient Income	$85,570	$154,664	$295,891	$56,052	$92,489	$129,206	$50,255	$27,823	-$205,639	$77,916	-$1,369,438
Net Patient Revenue	$3,375,122	$3,393,236	$3,936,867	$3,772,062	$3,889,180	$4,098,943	$3,946,233	$3,830,097	$3,701,705	$4,120,654	$3,055,928
Payroll Costs	$2,213,442	$2,083,192	$2,201,913	$2,291,590	$2,286,947	$2,391,722	$2,314,589	$2,355,440	$2,143,336	$2,144,600	$2,057,719
Operating Margin %	2.5%	4.6%	7.5%	1.5%	2.4%	3.2%	1.3%	0.7%	-5.6%	1.9%	-44.8%
Medicare %	3.0%	2.9%	2.6%	3.3%	2.8%	2.6%	1.7%	3.3%	2.3%	1.8%	1.1%
Medicaid %	68.7%	60.8%	65.9%	71.4%	71.1%	72.6%	71.9%	69.4%	79.1%	67.4%	69.5%
Private %	28.3%	36.2%	31.5%	25.3%	26.1%	24.8%	26.4%	27.3%	18.7%	30.8%	29.4%
Net Patient Revenue/Day	$161	$159	$160	$156	$162	$163	$154	$154	$151	$176	$172
Cost/Day	$157	$152	$148	$154	$158	$158	$152	$152	$160	$172	$248
Avg Length of Stay	375.2 days	355.1 days	481.0 days	376.8 days	422.3 days	599.7 days	533.1 days	366.9 days	520.3 days	335.2 days	614.2 days

Finances and operations

Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 12/2021. This is an older period than most facilities report, so compare with that in mind.

Net patient revenue

$3.1M

Net patient income

-$1.4M

For-profit Operated by a single business entity.

Net patient revenue

$3.1M

Net patient income

-$1.4M

Payroll costs

$2.1M 67.3% of net patient revenue

Other operating costs

$2.4M

Total costs

$4.4M

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Most new residents arrive under Medicaid (58% of admissions), and a typical Medicaid stay runs around 10 - 11 months.

Coverage residents most often arrive under.

Medicare 7%

Private pay 36%

Medicaid 58%

Coverage residents most often leave under.

Medicare 67%

Private pay 17%

Medicaid 17%

0.0 miles from city center Estimated distance in miles from Maquoketa's city center to Jackson Ridge Healthcare Center's address, calculated via Google Maps.

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The information below is reported by the Iowa Department of Inspections, Appeals, and Licensing.


Bethany Home Retirement Center	NH IL MC SNF	Dubuque (Eagle Point District)	-	66	-	69	1 Bed / 2 Bed
Friendship Village	NH AL IL MC SNF	Waterloo	-	72	-	52	2 Bed / 3 Bed
Prairie Vista Village	NH AL IL SNF	South Altoona	-	68	A	29	-
St Francis Manor	NH AL HOS SNF	Grinnell	-	78	-	82	-
Jackson Ridge Healthcare Center	NH MC RC SNF	Maquoketa	-	75	-	76	-

Nursing Home Explorer

Is Jackson Ridge Healthcare Center in a walkable area?

Jackson Ridge Healthcare Center has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Jackson Ridge Healthcare Center?

According to IA state health department records, Jackson Ridge Healthcare Center's license number is 490974.

When does Jackson Ridge Healthcare Center's license expire?

According to IA state health department records, Jackson Ridge Healthcare Center's license expires on April 1, 2027.

What is the occupancy rate at Jackson Ridge Healthcare Center?

Jackson Ridge Healthcare Center's occupancy is 79%.

Are pets allowed at Jackson Ridge Healthcare Center?

No, Jackson Ridge Healthcare Center has a no-pet policy.

What is the best email address for Jackson Ridge Healthcare Center?

The team at Jackson Ridge Healthcare Center can be reached at acarr@jacksonridgehc.com.

Does Jackson Ridge Healthcare Center operate as a for-profit or non-profit?

Jackson Ridge Healthcare Center is registered as a for-profit in IA.

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Jackson Ridge Healthcare Center

Overview of Jackson Ridge Healthcare Center

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Safety & Compliance

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Jackson Ridge Healthcare Center

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2023

Breakdown of citation severity (last 3 years)

Citations history (last 3 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

39 Certified Nursing Assistant

8 Medication Aide/Technician

3 Licensed Practical Nurse

9 Registered Nurse

1 Dietitian

1 RN Director of Nursing

1 Clinical Nurse Specialist

1 Mental Health Service Worker

1 Nurse Practitioner

1 Administrator

2 Other Dietary Services Staff

1 Physical Therapy Assistant

1 Speech Language Pathologist

1 Respiratory Therapy Technician

1 Occupational Therapy Aide

1 Physical Therapy Aide

3 Qualified Social Worker

2 Other Physician

1 Medical Director

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly long-term care residents

Admissions

Discharges

Places of interest near Jackson Ridge Healthcare Center

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