Kendal-Crosslands Communities

Kendal-Crosslands Communities is an Assisted Living Home in Pennsylvania

Kendal-Crosslands Communities is an Assisted Living Home in Pennsylvania

Kendal-Crosslands Communities

1660 Street Rd, Kennett Square, PA 19348 View Map

Kendal-Crosslands Communities is an Assisted Living Home in Pennsylvania

Kendal-Crosslands Communities is an Assisted Living Home in Pennsylvania

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Overview of Kendal-Crosslands Communities

Situated in the stunning Kennett Square, PA, Kendal-Crosslands Communities is an idyllic senior living community that provides life-plan communities. A wide range of cozy and sophisticated studio, one-bedroom, and two-bedroom accommodations await seniors as they transition into the community, carefully crafted to foster freedom and familiarity. Kendal-Crosslands Communities lends extra support to residents’ daily lives with a compassionate and highly skilled team.

Share stories with fellow residents and lead a meaningful life surrounded by a bright and welcoming environment. A robust calendar of carefully curated fun activities and exciting events accompanies residents as they make the most out of their day. Moreover, dining options are carefully prepared to satisfy seniors’ tastes and preferences. Kendal-Crosslands Communities is an incredible community that promotes lively and enjoyable surroundings within its beautiful campus.

Managed by Lisa Marsilio

Chief Executive Officer

Lisa Marsilio is the Chief Executive Officer for Kendal~Crosslands Communities, overseeing strategic planning, financial management, resident services, and quality healthcare programs. She brings extensive leadership experience in healthcare, including roles as COO of Caron Treatment Centers and CEO/Executive Director of a post-acute care network serving the University of Pennsylvania Health System. Lisa is known for her collaborative approach and commitment to quality outcomes across multiple service lines.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 6.47/day
Overall rating Info Based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Based on deficiencies found during state health inspections.
4/5
Staffing Info Based on nurse staffing hours per resident per day.
5/5
Quality Measures Info Based on clinical outcomes for residents.
3/5

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 51

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Pennsylvania average
Occupancy rate 87.5%
Residents per day (avg) 46
Occupancy rate
87.5%
Residents per day (avg)
46

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Might be optimal for
Post-acute recovery Temporary care Transitional stays

Breakdown by payment type

Medicare

32% of new residents, usually for short-term rehab.

Typical stay 13 days

Private pay

68% of new residents, often for short stays.

Typical stay 1 years

Finances and operations

Governmental home
City
Home revenue
$22.8M
Deficit of revenue
-$11.8M
Governmental home City
Home revenue
$22,763,417.00
Deficit of revenue
$-11,801,771.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$11.4M
50.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$17.6M
Total costs $29.1M
Bed community size
51-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 9 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Status
LICENSED
Facility Type
PERSONAL CARE HOMES
License Date
August 28, 2025
License Expiration
August 28, 2026

Additional licensing details

License number: 100980
CMS Certification Number: 395388
County: CHESTER

Ownership & operating entity

Kendal-Crosslands Communities is legally operated by KENDAL-CROSSLANDS COMMUNITIES, INC..

Profit status: NON-PROFIT

What does this home offer?

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Minimum Age: 50

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Housing Options: Studio / 1 Bed / 2 Bed

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Building Type: Single-story

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Minimum Age

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Transportation Services

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Fitness and Recreation

Types of Care at Kendal-Crosslands Communities

Independent Living Assisted Living Skilled Nursing

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

6 visits/inspections

1 visits/inspections triggered by complaints

Results

2 with citations

4 without citations

Pennsylvania average: 5 complaint visits

1 complaint

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Pennsylvania average: 5 complaints

8 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Pennsylvania average: 75 citations

1 enforcement action

Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety or regulatory standards.

Waivers: 0

Comparison Chart

The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
Compare Assisted Living around Chester County
Chester County Pocopson Home
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

West Chester
275
No
-
1
MANCILL, THOMAS
63.4%
$23,732,489.00
$11,659,635.00
49.1%
162.10
5/5
5.3065
4/5
5/5
3/5
2
Studio / 1 Bed / 2 Bed
Echo Lake – SageLife Senior Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Malvern
104
No
-
11
SAGE ATWATER TENANT TRS LLC
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Barclay Friends
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

West Chester
64
No
A+
35
BARCLAY FRIENDS
65.2%
$19,098,836.00
$8,580,961.00
44.9%
61.30
4/5
4.6978
4/5
4/5
2/5
1
Studio / 1 Bed / 2 Bed
Kendal-Crosslands Communities
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

SN

Skilled Nursing

Kennett Square
60
No
-
9
EMIG, CATHERINE
87.5%
$22,763,417.00
$11,448,808.00
50.3%
46.30
5/5
6.4711
4/5
5/5
3/5
-
Studio / 1 Bed / 2 Bed
Freedom Village at Brandywine
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SN

Skilled Nursing

Coatesville
-
Yes
A+
9
-
-
-
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed

Places of interest near Kendal-Crosslands Communities

Address 17.7 miles from city center

Address 1660 Street Rd, Kennett Square, PA 19348

Calculate Travel Distance to Kendal-Crosslands Communities

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

117
Total Staff
117
Employees
0
Contractors
26,779
Total Hours (Quarter)
41
Avg Staff/Day
7.2
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse206.8 No
Licensed Practical Nurse187.5 No
Certified Nursing Assistant507.4 No
Staff by Category
Administration
2 staff
7.1hs shift avg
Nursing Staff
93 staff
7.3hs shift avg
Physicians & Practitioners
7 staff
7.2hs shift avg
Therapy Services
6 staff
3.3hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
3 staff
1.5hs shift avg
Dietary Services
4 staff
7.9hs shift avg
Other Services
2 staff
7.3hs shift avg
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5005012,29491100%7.4
Licensed Practical Nurse180185,14591100%7.5
Registered Nurse200203,53191100%6.8
Clinical Nurse Specialist6061,4356673%7
Dietitian2029426875%8
Mental Health Service Worker2027946066%7.3
Other Dietary Services Staff2025435662%7.8
Nurse Aide in Training4044683235%7.7
Nurse Practitioner1014365560%7.9
Administrator1014085156%8
Respiratory Therapy Technician2023166470%4.7
Occupational Therapy Aide1011945459%3.6
RN Director of Nursing101961314%7.4
Physical Therapy Assistant101713842%1.9
Medical Director101401213%3.3
Qualified Social Worker303372527%1.5
Occupational Therapy Assistant202292730%1.1

Health Inspection History

Source: CMS Health Citations (Dec 2023 – Jan 2025)

2
Inspections
4
Total Citations
0
Critical (J-L)
1
Serious (G-I)
2
Citations/Inspection
Jan 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
3
Serious (G-I)
1
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Abuse, Neglect & Exploitation
2
50% of total
Citation Sources
Standard Inspections 4
Complaint Investigations 0
State Comparison (PA)
Avg Citations (State)
31.3
This Facility: 4
Avg Critical (State)
0.3
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Jan 09, 2025 D Abuse/NeglectF0610 Corrected
Jan 09, 2025 D Care PlanningF0641 Corrected
Jan 09, 2025 G Care PlanningF0656 Corrected
Dec 28, 2023 D Abuse/NeglectF0610 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: Kendal Crosslands
Resident Census by Payment Source
57 Total Residents
Medicare 2 (3.5%)
Private Pay/Other 55 (96.5%)
Programs & Services
Nurse Aide Training

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
11.5 Score
5% worse than avg State avg: 11.0

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
27.8 Score
25% worse than avg State avg: 22.2

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
26.2%
Lost Too Much Weight
0.6%
Urinary Tract Infection
2.1%
Depressive Symptoms
1.1%
Falls with Major Injury
4.1%
Pneumococcal Vaccine
99.5%
Antipsychotic Use
9.3%
Walking Ability Worsened
15.2%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
11.6%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
42.1%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
87.5% 27% better than avg State: 68.8%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.0% 100% better than avg State: 1.5%
Influenza Vaccine
96.9% 41% better than avg State: 68.7%

Penalties & Fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total Fines $13K State avg: $59K 79% better than avg
Number of Fines 1 State avg: 2.1
Compared to State Average Facility: $13K | State Avg: $59K
Penalty History

Showing all 1 penalties (Jan 2025 - Jan 2025)

Jan 9, 2025 Civil Money Penalty
$13K

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

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The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Claim What’s Yours: Financial Aid for Pennsylvania Seniors

Program
State Program Name
Eligibility
Benefits
Community HealthChoices (CHC)
  • General: Age 65+ or disabled, Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home, car).
  • PA Specifics: Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).
  • Services: Personal care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
Pennsylvania OPTIONS Program
  • General: Age 60+, Pennsylvania resident, at risk of nursing home placement.
  • Income Limits: ~$2,000/month (individual, varies by region).
  • Asset Limits: $8,000 (individual).
  • PA Specifics: Cost-sharing required above certain income; rural/urban balance.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), adult day care (~$70/day), transportation (~5 trips/month).
Living Independence for the Elderly (LIFE)
Pennsylvania LIFE (PACE)
Official government program page
  • General: Age 55+, PA resident (specific counties), NFLOC, safe with LIFE support.
  • Income Limits (2025): ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits: $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • PA Specifics: 16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Medicare Savings Program (MSP)
Pennsylvania Medicare Savings Program
  • General: Age 65+ or disabled, PA resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • PA Specifics: Three tiers; includes Extra Help for Part D; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ prioritized, PA resident, low-income household.
  • Income Limits (2025): ~$3,970/month (individual, 185% FPL).
  • Asset Limits: Not assessed; income-focused.
  • PA Specifics: Cash grants and crisis aid; serves ~600,000 households annually.
  • Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max).
Family Caregiver Support Program (FCSP)
Pennsylvania Family Caregiver Support Program
Official government program page
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
  • Income Limits (2025): No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month (185% FPL).
  • Asset Limits: Not assessed; need-based.
  • PA Specifics: High demand; includes grandparent caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), supplies (~$2,000/year), caregiver training.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, PA resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • PA Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Pennsylvania VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, PA resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • PA Specifics: High veteran population; supports rural/urban care needs.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Property Tax/Rent Rebate Program (PTRR)
Pennsylvania Property Tax/Rent Rebate Program
Official government program page
  • General: Age 65+, PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
  • Income Limits (2025): ~$45,000/year (individual or couple, excludes half of Social Security).
  • Asset Limits: Not assessed; income-focused.
  • PA Specifics: Rebates up to $1,000; ~600,000 eligible annually.
  • Services: Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000).
Senior Farmers’ Market Nutrition Program (SFMNP)
  • General: Age 60+, PA resident, low-income.
  • Income Limits (2025): ~$2,322/month (individual, 185% FPL).
  • Asset Limits: Not assessed.
  • PA Specifics: Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.
  • Services: Vouchers (~$50/season) for fresh produce at approved markets.

Claim What’s Yours Financial Aid for Pennsylvania Seniors

PA Medicaid CHC

Community HealthChoices (CHC)

Requirements:
  • General:
    Age 65+ or disabled, Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) (excludes home, car).
  • PA Specifics:
    Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day, e.g., bathing, dressing), respite care (up to 240 hours/year), adult day care ($70/day), home modifications ($1,500 avg.).
PA OPTIONS

Pennsylvania OPTIONS Program

Requirements:
  • General:
    Age 60+, Pennsylvania resident, at risk of nursing home placement.
  • Income Limits:
    ~$2,000/month (individual, varies by region).
  • Asset Limits:
    $8,000 (individual).
  • PA Specifics:
    Cost-sharing required above certain income; rural/urban balance.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), adult day care (~$70/day), transportation (~5 trips/month).
Pennsylvania LIFE (PACE)

Living Independence for the Elderly (LIFE)

Requirements:
  • General:
    Age 55+, PA resident (specific counties), NFLOC, safe with LIFE support.
  • Income Limits (2025):
    ~$2,829/month (Medicaid-eligible); private pay option available.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
  • PA Specifics:
    16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, meals, transportation, respite, therapies.
Pennsylvania Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, PA resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • PA Specifics:
    Three tiers; includes Extra Help for Part D; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Pennsylvania LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ prioritized, PA resident, low-income household.
  • Income Limits (2025):
    ~$3,970/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed; income-focused.
  • PA Specifics:
    Cash grants and crisis aid; serves ~600,000 households annually.
Benefits without Contact:
  • Services: Heating/cooling aid ($300-$1,000/season), crisis aid ($500 max).
Pennsylvania Family Caregiver Support Program

Family Caregiver Support Program (FCSP)

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month (185% FPL).
  • Asset Limits:
    Not assessed; need-based.
  • PA Specifics:
    High demand; includes grandparent caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), supplies (~$2,000/year), caregiver training.
Pennsylvania SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, PA resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • PA Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Pennsylvania VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, PA resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • PA Specifics:
    High veteran population; supports rural/urban care needs.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Pennsylvania Property Tax/Rent Rebate Program

Property Tax/Rent Rebate Program (PTRR)

Requirements:
  • General:
    Age 65+, PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
  • Income Limits (2025):
    ~$45,000/year (individual or couple, excludes half of Social Security).
  • Asset Limits:
    Not assessed; income-focused.
  • PA Specifics:
    Rebates up to $1,000; ~600,000 eligible annually.
Benefits without Contact:
  • Services: Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000).
Pennsylvania SFMNP

Senior Farmers’ Market Nutrition Program (SFMNP)

Requirements:
  • General:
    Age 60+, PA resident, low-income.
  • Income Limits (2025):
    ~$2,322/month (individual, 185% FPL).
  • Asset Limits:
    Not assessed.
  • PA Specifics:
    Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.
Benefits without Contact:
  • Services: Vouchers (~$50/season) for fresh produce at approved markets.
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