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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Ladera Center features a 116-bed skilled nursing facility that caters to individuals in need of post-hospital care, short-term rehabilitation, long-term care, or respite care. The center accepts Medicare and Medicaid, providing financial assistance options for those who require it. As a VA contracted center, Ladera is also dedicated to empowering veterans with high quality care.
They have shared and private suites to accommodate different preferences, and essential services such as laundry, salon, meal preparation, and housekeeping are provided, along with additional amenities that promote ease and vitality. In Ladera Center, residents can find support on their journey to recovery or long-term care, forming genuine connections and making new memories along the way.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 26th out of 53 homes in New Mexico. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 32m per day | ▼ 14% State avg: 37m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 47m per day | ▲ 9% State avg: 43m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 53m per day | ▼ 16% State avg: 2h 14m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 47m per day | ▼ 11% State avg: 3h 7m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 1m per day | ▼ 80% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 21m per day | ▼ 25% State avg: 28m per day · National avg: 29m per day |
Higher than the New Mexico average: 78.9%Ladera Center is legally operated by Peak Medical New Mexico No. 3, Llc, and administrated by Kenny Allen.
In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NM Average | vs. NM Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 63 | 30 | This facility has 110% more total deficiencies than a typical New Mexico nursing home (63 vs. NM avg 30).↑ 110% worse |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 15.8 | 7.5 | This facility has 111% more deficiencies per year than a typical New Mexico nursing home (15.8 vs. NM avg 7.5).↑ 111% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on May 27, 2025, identified deficiencies related to resident grievance investigations, assistance with activities of daily living, pain management, physician documentation, staffing levels, and meal service timing. Earlier inspections showed a pattern of issues including inadequate staffing, failure to prevent resident abuse, medication errors, poor wound care, and dietary and infection control problems. Complaint investigations substantiated concerns about improper use of lifts causing resident injury, failure to assess and notify providers of chest pain leading to a resident’s death, and wound care deficiencies posing immediate jeopardy. Enforcement actions such as immediate jeopardy findings were noted in prior reports, but fines or license suspensions were not listed in the available reports. The facility’s deficiencies have persisted over time with no clear pattern of sustained improvement.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsNew Mexico average 6.8
Last Health inspection on May 2025
New Mexico average 48.6
New Mexico average 7.31
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
51 of 70 citations resulted from standard inspections; 17 of 70 resulted from complaint investigations; and 2 of 70 came from combined inspections (standard and complaint).
264% worse than New Mexico averageNew Mexico average: 1.1
23% better than New Mexico averageNew Mexico average: 1.3
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
26% worse than New Mexico average
5% better than New Mexico average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.4 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
3,143 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 37 | 1 | 38 | 13,739 | 92 | 100% | 9.9 |
| Licensed Practical Nurse | 15 | 7 | 22 | 7,250 | 92 | 100% | 9.4 |
| Medication Aide/Technician | 15 | 0 | 15 | 4,592 | 92 | 100% | 9.7 |
| Registered Nurse | 13 | 2 | 15 | 4,349 | 92 | 100% | 9 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,897 | 90 | 98% | 7.5 |
| Mental Health Service Worker | 2 | 0 | 2 | 924 | 64 | 70% | 7.8 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 881 | 61 | 66% | 9 |
| Speech Language Pathologist | 5 | 1 | 6 | 616 | 64 | 70% | 6.9 |
| RN Director of Nursing | 2 | 0 | 2 | 570 | 56 | 61% | 10 |
| Physical Therapy Aide | 0 | 2 | 2 | 556 | 65 | 71% | 7.4 |
| Administrator | 2 | 0 | 2 | 513 | 62 | 67% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Occupational Therapy Aide | 0 | 2 | 2 | 436 | 49 | 53% | 8.9 |
| Physical Therapy Assistant | 3 | 2 | 5 | 350 | 64 | 70% | 4.9 |
| Qualified Social Worker | 1 | 0 | 1 | 304 | 61 | 66% | 5 |
| Nurse Aide in Training | 3 | 0 | 3 | 286 | 34 | 37% | 8.4 |
| Respiratory Therapy Technician | 3 | 2 | 5 | 170 | 59 | 64% | 2.6 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 85 | 9 | 10% | 9.4 |
| Medical Director | 0 | 1 | 1 | 47 | 21 | 23% | 2.2 |
| Other Social Services Staff | 2 | 0 | 2 | 45 | 5 | 5% | 8.9 |
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
24% higher than New Mexico averageNew Mexico average: $86K
24% fewer fines than New Mexico averageNew Mexico average: 2.6
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
96% more payment denials than New Mexico averageNew Mexico average: 0.5
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Oct 28, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 6, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Sep 6, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.8
22% worse than New Mexico averageNew Mexico average: 9.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.8
25% worse than New Mexico averageNew Mexico average: 18.3
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
19.5%
25% worse than New Mexico averageNew Mexico average: 15.6%
Percent of long-stay residents whose ability to move independently worsened
23.5%
28% worse than New Mexico averageNew Mexico average: 18.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
25.5%
21% worse than New Mexico averageNew Mexico average: 21.0%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
14% better than New Mexico averageNew Mexico average: 3.3%
Percent of long-stay high risk residents with pressure ulcers
7.3%
25% worse than New Mexico averageNew Mexico average: 5.8%
Percent of long-stay residents with a urinary tract infection
1.6%
68% worse than New Mexico averageNew Mexico average: 1.0%
Percent of long-stay residents who lose too much weight
5.7%
In line with New Mexico averageNew Mexico average: 5.8%
Percent of long-stay residents who have depressive symptoms
1.2%
32% better than New Mexico averageNew Mexico average: 1.7%
Percent of long-stay residents who received an antipsychotic medication
11.4%
10% better than New Mexico averageNew Mexico average: 12.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with New Mexico averageNew Mexico average: 97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with New Mexico averageNew Mexico average: 98.7%
Number of hospitalizations per 1,000 long-stay resident days.
2.42
50% worse than New Mexico averageNew Mexico average: 1.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.36
48% better than New Mexico averageNew Mexico average: 2.64
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.6%
11% better than New Mexico averageNew Mexico average: 86.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
In line with New Mexico averageNew Mexico average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.1%
9% better than New Mexico averageNew Mexico average: 86.4%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.0%
8% worse than New Mexico averageNew Mexico average: 21.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
10.0%
37% better than New Mexico averageNew Mexico average: 15.9%
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
103% worse than New Mexico averageNew Mexico average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
48.9%
9% worse than New Mexico averageNew Mexico average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
56.8%
12% better than New Mexico averageNew Mexico average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
14% of new residents, usually for short-term rehab.
68% of new residents, often for short stays.
18% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
117Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Ladera Center based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #24 / 54Payroll — State benchmarkedThis home is ranked 24th out of 54 homes in New Mexico. Shows total annual staff payroll benchmarked to the New Mexico average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
Kenny Allen is the Administrator at Ladera Center, approaching his third year in this leadership role. He is dedicated to making a positive difference in patients' lives every day. Outside of work, Kenny enjoys basketball, fitness, and spending time on the beach, bringing a warm and motivated presence to the community.
3.7 miles from city center
Estimated distance in miles from Albuquerque's city center to Ladera Center's address, calculated via Google Maps.
— 4.14 miles to nearest hospital (Optum Hospitalists)
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Ladera Center is located in Albuquerque, New Mexico.
Here are the financial assistance programs available to residents in New Mexico.
The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
| Albuquerque Heights Healthcare and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Albuquerque (Hodgin) | 134 | 35.8% | -55% | 3.67 | +6% | -9% | $27.7k | 81 | 6.8 | 1 | 48 | - | 73 | David Hicks | $19.2M | $10.5M | 54.9% | 325069 | ||||
| The Rehabilitation Center of Albuquerque |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Albuquerque (Academy Acres North) | 120 | 94.4% | +20% | 3.15 | +54% | -22% | $100.9k | 36 | 6.0 | 7 | 113 | A+ | 54 | Karisa Berry | $15.6M | $9.1M | 58.6% | 325034 | ||||
| Ladera Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Albuquerque (Sr Marmon) | 120 | 97.5% | +24% | 3.61 | -6% | -10% | $106.6k | 70 | 7.8 | 5 | 110 | - | 57 | Kenny Allen | $15.7M | $6.0M | 38.4% | 325037 | ||||
| MorningStar Assisted Living of Albuquerque |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Albuquerque (Countrywood Area) | 85 | 80.0% | +1% | 3.06 | +9% | -24% | $297.4k | 91 | 7.0 | 8 | 68 | A+ | 56 | Lisa Noya | $18.9M | $5.4M | 28.4% | 325036 | ||||
| MorningStar at North Ridge |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Albuquerque (Countrywood Area) | 66 | 71.2% | -10% | 3.06 | +9% | -24% | $297.4k | 91 | 7.0 | 8 | 47 | - | 56 | Lisa Noya | $18.9M | $5.4M | 28.4% | 325036 |
Ladera Center is in the SR Marmon neighborhood of Albuquerque.
The legal owner and operator of Ladera Center is Peak Medical New Mexico No. 3, Llc.
Ladera Center has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to NM state health department records, Ladera Center's license expires on August 31, 2026.
Ladera Center's occupancy is 98%.
Kenny Allen is the administrator of Ladera Center.
Ladera Center has 120 beds.
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