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Lakeview Christian Home of the Southwest, Inc.
Nursing Home, Assisted Living, Home Care, Hospice Care & Skilled Nursing · Carlsbad, NM
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Facility logo for Lakeview Christian Home Staff member at a desk in a brightly decorated office

Lakeview Christian Home of the Southwest, Inc.

Nursing Home, Assisted Living, Home Care, Hospice Care & Skilled Nursing · Carlsbad, NM
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1905 W Pierce St, Carlsbad, NM 88220 View map
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Lakeview Christian Home of the Southwest, Inc. accepts Medicare, Medicaid, and private pay.
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Lakeview Christian Home of the Southwest, Inc. accepts Medicare, Medicaid, and private pay.

Overview of Lakeview Christian Home of the Southwest

Lakeview Christian Home of the Southwest provides nursing home, skilled nursing, assisted living, home care, and hospice care in Carlsbad, NM. Nursing home and skilled nursing services provide licensed nursing care on site around the clock. Assisted living helps with daily tasks such as bathing, dressing, and medication.

Home care supports a person in their residence, while hospice care focuses on comfort and support during end of life care. With 35 beds, the community may be a good fit for someone who prefers a smaller setting or a faith based environment.

Opened in 1960, Lakeview Christian Home of the Southwest is administered by Joanna D. Knox. Medicare, Medicaid, and private pay are accepted. Medicare can cover short term skilled care after a hospital stay, Medicaid can help with eligible long term care, and private pay allows a family to pay directly.

Total nurse staffing is 4h 26m per resident per day, representing the daily nurse time assigned to each resident. The community also provides home health and rehabilitation services, giving people receiving care access to health support and therapy through its service offerings.

A Walk Score of 77 places the area in the very walkable band, meaning most errands can be done on foot. A resident who no longer drives can still get out independently.

Facility Direct Line (575) 887-3947

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 37.4% Above NM avg. ▲ 37.4% Above NM avg.NM average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 42.6% Above NM avg. ▲ 42.6% Above NM avg.NM average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 45.1% Above NM avg. ▲ 45.1% Above NM avg.NM average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 10.0% Above NM avg. ▲ 10.0% Above NM avg.NM average: 3.6Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs New Mexico averages

Rank #4 / 50Nurse hours — State benchmarkedThis nursing home is ranked 4th out of 50 nursing homes we track in New Mexico for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the New Mexico average, with a ranking across 50 New Mexico facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Mexico that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This nursing home is ranked 4th out of 50 nursing homes we track in New Mexico for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 26m

11% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
55m
+21% State avg: 46m per day · National avg: 42m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
24m
−45% State avg: 44m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 7m
+25% State avg: 2h 30m per day · National avg: 2h 24m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 39m
+3% State avg: 3h 32m per day · National avg: 3h 31m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
−25% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
30m
Avg State avg: 30m per day · National avg: 29m per day

2 of 6 metrics below state avg

Standout metric: Nurse Aide is +25% above New Mexico average

By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 35 Rank #52 / 54Bed count — State benchmarkedThis nursing home is ranked 52nd out of 54 nursing homes we track in New Mexico for bed count. Shows this facility's certified or reported bed count compared to other New Mexico facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Mexico that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk. Rank #6 / 47Walk Score — State benchmarkedThis nursing home is ranked 6th out of 47 nursing homes we track in New Mexico for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New Mexico facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Mexico that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
77 / 100
Occupancy rate Info Occupancy higher than 95% suggests steady demand, but availability may be limited. Rank #1 / 46Occupancy rate — State benchmarkedThis nursing home is ranked 1st out of 46 nursing homes we track in New Mexico for occupancy. Shows this facility's occupancy rate versus the New Mexico average, with its Statewide rank out of 46. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Mexico that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
100% This home is often near full
Higher than the New Mexico average: 74.8%
Occupied beds
35 / 35
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
36 days

About this community

Awards

2025 Silver Achievement in Quality Award by the American Health Care Association and National Center for Assisted Living

License Details

CountyEddy
CMS Certification Number325087

Ownership & Operating Entity

Lakeview Christian Home of the Southwest, Inc. is administered by Joanna D. Knox.

Owner NameLakeview Christian Home Of The Southwest, Inc.

Therapy & Rehabilitation

1 service
Rehabilitation Services

Contact Information

Email jknox@lakeviewchristian.com
Fax(575) 234-1901

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Compassionate
High-Quality Care
Faith-Based Environment
Specific ProgramsHome Health

Contact Lakeview Christian Home of the Southwest, Inc.

This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.

Inspection History

In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.

Since 2007 · 19 years of data These figures come from state-published data and the state inspection reports we hold on file. The period covered can vary depending on document availability.
Includes all inspection records for this property, which could include management/ownership changes. 32 deficiencies 13 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2007 vs. New Mexico state average
Overall vs. NM average 0 Worse No metrics in this bucket. 2 Better Metrics better than New Mexico average:
• Total deficiencies (9% below)
• Deficiencies per inspection (38% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNM Averagevs. NM Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 3235.0 This facility has 9% fewer total deficiencies than a typical New Mexico nursing home (32 vs. NM avg 35).↓ 9% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.54.0 This facility has 38% fewer deficiencies per inspection than a typical New Mexico nursing home (2.5 vs. NM avg 4).↓ 38% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNM Averagevs. NM Avg
Total inspections Info Combined count of all inspections conducted at this facility. 1311.0 This facility has had 18% more total inspections than the New Mexico average (13 vs. NM avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 18% more
Show Inspection Reports

CMS Health Inspection History

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Inspections Since 2023 · 3 years of data

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Total health inspections 4

State average 7.5

Last Health inspection on Aug 2025

Total health citations
30 Rank #10 / 50Health citations — State benchmarkedThis nursing home is ranked 10th out of 50 nursing homes we track in New Mexico for health citations. Shows this facility's total health deficiency citations benchmarked to the New Mexico State average, with a ranking across all 50 NM facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Mexico that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 49.7

Citations per inspection
7.5 Rank #33 / 50Citations per inspection — State benchmarkedThis nursing home is ranked 33rd out of 50 nursing homes we track in New Mexico for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the New Mexico mean across 50 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Mexico that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 6.7

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

28 of 30 citations resulted from standard inspections; and 2 of 30 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than State average

State average: 1

Serious health citations
0
100% better than State average

State average: 1

0 critical citations State average: 1
0 serious citations State average: 1
29 moderate citations State average: 47.1
1 minor citation State average: 0.5
Citations history (last 3 years)
Care Planning moderate citation Aug 27, 2025
Corrected
Care Planning moderate citation Aug 27, 2025
Corrected
Nutrition moderate citation Apr 05, 2025
Corrected
Pharmacy moderate citation Apr 05, 2025
Corrected

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 118
Employees 113
Contractors 5
Staff to resident ratio 1.49 : 1
0% compared with New Mexico average
New Mexico average ratio: 1.55 : 1 New Mexico average ratio: 1.55 : 1See full New Mexico ranking
Avg staff/day 46
Average shift 7.4 hours
14% worse than New Mexico average
New Mexico average: 8.6 hours New Mexico average shift: 8.6 hoursSee full New Mexico ranking
Total staff hours (quarter) 31,197

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 15 RN Staff are full-time employees. No contractors work on this role. 15
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 4 LPN Staff are full-time employees. No contractors work on this role. 4
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.9 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 32 CNA Staff are full-time employees. No contractors work on this role. 32
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.7 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.5%

171 contractor hours this quarter

Feeding Assistant: 1 Occupational Therapy Aide: 1 Occupational Therapy Assistant: 1 Medical Director: 1 Other Physician: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Nurse Aide in Training460469,76992100%7.5
Certified Nursing Assistant320329,44092100%7.7
Registered Nurse150154,62492100%7.3
Licensed Practical Nurse4042,16592100%8.9
Clinical Nurse Specialist3031,3226470%7.9
Other Dietary Services Staff3031,1457480%7.2
Dietitian1014806065%8
Mental Health Service Worker1014666267%7.5
Nurse Practitioner1014115257%7.9
Administrator1014055155%7.9
Respiratory Therapy Technician3034046470%2.9
Physical Therapy Assistant1013156368%5
Occupational Therapy Aide0111071314%8.2
Qualified Social Worker101792527%3.2
Feeding Assistant0112944%7.2
Occupational Therapy Assistant0111833%6
Medical Director0111622%7.8
Dental Services Staff101211%2.3
Other Physician011211%2
46 Nurse Aide in Training
% of Days 100%
32 Certified Nursing Assistant
% of Days 100%
15 Registered Nurse
% of Days 100%
4 Licensed Practical Nurse
% of Days 100%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.5
20% worse than New Mexico average

New Mexico average: 9.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 18.5
In line with New Mexico average

New Mexico average: 18.3

Long-stay resident measures
Below average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 20.1%
28% worse than New Mexico average

New Mexico average: 15.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 18.5%
In line with New Mexico average

New Mexico average: 18.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 16.8%
20% better than New Mexico average

New Mexico average: 21.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.0%
50% worse than New Mexico average

New Mexico average: 3.3%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 11.2%
91% worse than New Mexico average

New Mexico average: 5.8%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.0%
114% worse than New Mexico average

New Mexico average: 1.0%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.8%
52% better than New Mexico average

New Mexico average: 5.8%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.7%
58% better than New Mexico average

New Mexico average: 1.7%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 0.0%
100% better than New Mexico average

New Mexico average: 12.7%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with New Mexico average

New Mexico average: 97.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with New Mexico average

New Mexico average: 98.7%

Short-stay resident measures
Significantly above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 95.5%
11% better than New Mexico average

New Mexico average: 86.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than New Mexico average

New Mexico average: 1.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 96.3%
11% better than New Mexico average

New Mexico average: 86.4%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

46% of new residents, usually for short-term rehab.

Typical stay 3 - 4 months

Private pay

23% of new residents, often for short stays.

Typical stay 5 months

Medicaid

31% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 79
Medicare
8
10.1% of residents
Medicaid
56
70.9% of residents
Private pay or other
15
19% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 07/2024.

Nonprofit
Operated by a nonprofit corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$12.6M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$2.0M
Nonprofit Operated by a nonprofit corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$12.6M Rank #18 / 46Net patient revenue — State benchmarkedThis nursing home is ranked 18th out of 46 nursing homes we track in New Mexico. Shows this facility's net patient revenue compared to the New Mexico average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Mexico that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$2.0M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$2.3M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #8 / 46Payroll costs — State benchmarkedThis nursing home is ranked 8th out of 46 nursing homes we track in New Mexico. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the New Mexico average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Mexico that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
$8.0M 63.2% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #7 / 46Payroll % of net patient revenue — State benchmarkedThis nursing home is ranked 7th out of 46 nursing homes we track in New Mexico. Shows payroll as a percentage of net patient revenue versus the New Mexico average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in New Mexico that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$6.7M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$14.6M
How we calculate these figures

This home is administered by Joanna D. Knox.

This home is owned by Lakeview Christian Home Of The Southwest, Inc.

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 325087

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (46% of admissions), and a typical Medicare stay runs around 3 - 4 months.

Admissions
128 total

Coverage residents most often arrive under.

Medicare 46%
Private pay 23%
Medicaid 31%
Discharges
150 total

Coverage residents most often leave under.

Medicare 51%
Private pay 16%
Medicaid 33%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Lakeview Christian Home of the Southwest, Inc.

Address 0.0 miles from city center Info Estimated distance in miles from Carlsbad's city center to Lakeview Christian Home of the Southwest, Inc.'s address, calculated via Google Maps.

Calculate Travel Distance to Lakeview Christian Home of the Southwest, Inc.

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Address

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Info below is compiled from CMS reports & the NM Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New Mexico average is: 52.4% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Retirement Ranch ★ ★ ★ ★ ★
NH
HOS
MC
RC
SNF
Clovis
104
Facility 104
NM AVG 103
Rank #24 / 54
79.8%
Facility 79.8%
NM AVG 74.8%
Rank #24 / 46
+7%
5.19
Facility 5.19
NM AVG 4.01
Rank #2 / 50
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ -1%+29%
$69.0k
Facility $69.0k
NM AVG $83.5k
Rank #38 / 50
15
Facility 15
NM AVG 48.6
Rank #1 / 50
2.5
Facility 2.5
NM AVG 7.3
Rank #1 / 50
183-
14
Facility 14
NM AVG 57
Rank #45 / 47
Retirement Ranches, Inc
$8.8MFiscal year ending 04/2024
Facility $8.8MFiscal year ending 04/2024
NM AVG $12.0M
Rank #33 / 46
$7.4MFiscal year ending 04/2024
Facility $7.4MFiscal year ending 04/2024
NM AVG $6.1M
Rank #12 / 46
85%Fiscal year ending 04/2024
Facility 85%Fiscal year ending 04/2024
NM AVG 52.4%
Rank #1 / 46
325078
Cedar Ridge Inn ★ ★ ★ ★ ★
NH
SNF
Farmington
101
Facility 101
NM AVG 103
Rank #26 / 54
93.3%
Facility 93.3%
NM AVG 74.8%
Rank #12 / 46
+25%
3.60
Facility 3.60
NM AVG 4.01
Rank #29 / 50
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ★ -42%-10%
$35.4k
Facility $35.4k
NM AVG $83.5k
Rank #32 / 50
29
Facility 29
NM AVG 48.6
Rank #8 / 50
5.8
Facility 5.8
NM AVG 7.3
Rank #19 / 50
294A+
71
Facility 71
NM AVG 57
Rank #13 / 47
Farmington Operations LLC$10.8M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$4.5M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.41.7%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.325113
Clayton Nursing and Rehab Center ★ ★ ★ ★ ☆
NH
MC
PC
RC
SNF
Clayton
45
Facility 45
NM AVG 103
Rank #50 / 54
68.9%
Facility 68.9%
NM AVG 74.8%
Rank #32 / 46
-8%
3.79
Facility 3.79
NM AVG 4.01
Rank #20 / 50
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +36%-6%
$0
Facility $0
NM AVG $83.5k
Rank #1 / 50
24
Facility 24
NM AVG 48.6
Rank #6 / 50
8.0
Facility 8.0
NM AVG 7.3
Rank #38 / 50
-31-
63
Facility 63
NM AVG 57
Rank #23 / 47
419 Harding Street Operations LLC
$4.1MFiscal year ending 12/2023
Facility $4.1MFiscal year ending 12/2023
NM AVG $12.0M
Rank #45 / 46
$1.4MFiscal year ending 12/2023
Facility $1.4MFiscal year ending 12/2023
NM AVG $6.1M
Rank #46 / 46
34.3%Fiscal year ending 12/2023
Facility 34.3%Fiscal year ending 12/2023
NM AVG 52.4%
Rank #46 / 46
325100
Lakeview Christian Home of the Southwest, Inc. ★ ★ ★ ★ ☆
NH
AL
HC
HOS
SNF
Carlsbad
35
Facility 35
NM AVG 103
Rank #52 / 54
100.0%
Facility 100.0%
NM AVG 74.8%
Rank #1 / 46
+34%
4.44
Facility 4.44
NM AVG 4.01
Rank #4 / 50
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +8%+11%
$0
Facility $0
NM AVG $83.5k
Rank #1 / 50
30
Facility 30
NM AVG 48.6
Rank #10 / 50
7.5
Facility 7.5
NM AVG 7.3
Rank #33 / 50
-78-
77
Facility 77
NM AVG 57
Rank #6 / 47
Lakeview Christian Home Of The Southwest, Inc
$12.6MFiscal year ending 07/2024
Facility $12.6MFiscal year ending 07/2024
NM AVG $12.0M
Rank #18 / 46
$8.0MFiscal year ending 07/2024
Facility $8.0MFiscal year ending 07/2024
NM AVG $6.1M
Rank #8 / 46
63.2%Fiscal year ending 07/2024
Facility 63.2%Fiscal year ending 07/2024
NM AVG 52.4%
Rank #7 / 46
325087
Albuquerque Heights Healthcare and Rehabilitation Center ★ ★ ☆ ☆ ☆
NH
HOS
MC
PC
RC
SNF
Albuquerque (Hodgin)
134
Facility 134
NM AVG 103
Rank #7 / 54
35.8%
Facility 35.8%
NM AVG 74.8%
Rank #44 / 46
-52%
3.96
Facility 3.96
NM AVG 4.01
Rank #16 / 50
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +6%-1%
$8.2k
Facility $8.2k
NM AVG $83.5k
Rank #25 / 50
84
Facility 84
NM AVG 48.6
Rank #47 / 50
5.6
Facility 5.6
NM AVG 7.3
Rank #17 / 50
148A+
73
Facility 73
NM AVG 57
Rank #11 / 47
Albuquerque Heights Healthcare & Rehab Center LLC
$19.3MFiscal year ending 12/2023
Facility $19.3MFiscal year ending 12/2023
NM AVG $12.0M
Rank #4 / 46
$8.9MFiscal year ending 12/2023
Facility $8.9MFiscal year ending 12/2023
NM AVG $6.1M
Rank #4 / 46
46.1%Fiscal year ending 12/2023
Facility 46.1%Fiscal year ending 12/2023
NM AVG 52.4%
Rank #33 / 46
325069

Rank badges are statewide and care-type specific: each nursing home is ranked against every other NM nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities

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Frequently Asked Questions about Lakeview Christian Home of the Southwest, Inc.

Is Lakeview Christian Home of the Southwest, Inc. in a walkable area?

Lakeview Christian Home of the Southwest, Inc. has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the occupancy rate at Lakeview Christian Home of the Southwest, Inc.?

Lakeview Christian Home of the Southwest, Inc.'s occupancy is 100%.

Are pets allowed at Lakeview Christian Home of the Southwest, Inc.?

No, Lakeview Christian Home of the Southwest, Inc. has a no-pet policy.

What is the best email address for Lakeview Christian Home of the Southwest, Inc.?

The team at Lakeview Christian Home of the Southwest, Inc. can be reached at jknox@lakeviewchristian.com.

Does Lakeview Christian Home of the Southwest, Inc. operate as a for-profit or non-profit?

Lakeview Christian Home of the Southwest, Inc. is registered as a non-profit in NM.

Who is the administrator of Lakeview Christian Home of the Southwest, Inc.?

Joanna D. Knox is the administrator of Lakeview Christian Home of the Southwest, Inc.

What is the overall rating for Lakeview Christian Home of the Southwest, Inc.?

Lakeview Christian Home of the Southwest, Inc. received a 4-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

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