Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (50% of admissions), and a typical Medicare stay runs around 3 - 4 months.
Lakeview Christian Home of the Southwest provides nursing home, skilled nursing, assisted living, home care, and hospice care in Carlsbad, NM. Nursing home and skilled nursing services provide licensed nursing care on site around the clock. Assisted living helps with daily tasks such as bathing, dressing, and medication.
Home care supports a person in their residence, while hospice care focuses on comfort and support during end of life care. With 35 beds, the community may be a good fit for someone who prefers a smaller setting or a faith based environment.
Opened in 1960, Lakeview Christian Home of the Southwest is administered by Joanna D. Knox. Medicare, Medicaid, and private pay are accepted. Medicare can cover short term skilled care after a hospital stay, Medicaid can help with eligible long term care, and private pay allows a family to pay directly.
Total nurse staffing is 4h 26m per resident per day, representing the daily nurse time assigned to each resident. The community also provides home health and rehabilitation services, giving people receiving care access to health support and therapy through its service offerings.
A Walk Score of 77 places the area in the very walkable band, meaning most errands can be done on foot. A resident who no longer drives can still get out independently.
Standout metric: Certified nursing assistant is +24% above New Mexico average
3 of 6 metrics below New Mexico average
99.5% of staff hours were worked by the facility's own employees
New Mexico average: 89.5% · Contractors this quarter: Feeding Assistant (1), Occupational Therapy Aide (1), Occupational Therapy Assistant (1), Medical Director (1), Other Physician (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Smaller home · May offer a more intimate, personalized care environment.
Lakeview Christian Home of the Southwest, Inc. is administered by Joanna D. Knox.
This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.
In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.
Deficiencies
| This Facility | NM Average | vs. NM Avg |
|---|---|---|---|
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Total deficiencies
| 32 | 35.0 | This facility has 9% fewer total deficiencies than a typical New Mexico nursing home (32 vs. NM avg 35).↓ 9% better |
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Deficiencies per inspection
| 2.5 | 4.0 | This facility has 38% fewer deficiencies per inspection than a typical New Mexico nursing home (2.5 vs. NM avg 4).↓ 38% better |
Inspections
| This Facility | NM Average | vs. NM Avg |
|---|---|---|---|
|
Total inspections
| 13 | 11.0 | This facility has had 18% more total inspections than the New Mexico average (13 vs. NM avg 11). More inspections can mean more regulatory scrutiny rather than worse care.↑ 18% more |
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
32 of 34 citations resulted from standard inspections; and 2 of 34 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
50% of new residents, usually for short-term rehab.
17% of new residents, often for short stays.
34% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jun 2026)
Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Lakeview Christian Home of the Southwest, Inc. from 2012–2025, based on CMS SNF Cost Reports. Includes all financial data for this property, which could include management/ownership changes.
Key figures below are for fiscal year ending in 07/2025.
Based on CMS SNF Cost Report for fiscal year ending in 07/2025.
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (50% of admissions), and a typical Medicare stay runs around 3 - 4 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Carlsbad's city center to Lakeview Christian Home of the Southwest, Inc.'s address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the NM Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HC (Home Care):
Professional care delivered in the person's own home, from companionship to skilled nursing.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The New Mexico average is: 52.4% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Retirement Ranch | NH HOS MC RC SNF | Clovis | 104
Facility
104
NM AVG
103
Rank
#24 / 54 |
79.8%
Facility
79.8%
NM AVG
75.1%
Rank
#25 / 47 | +6% | 5.19
Facility
5.19
NM AVG
4.04
Rank
#2 / 50 | -1% | +28% | $64.2k
Facility
$64.2k
NM AVG
$68.8k
Rank
#36 / 50 | 15
Facility
15
NM AVG
50.0
Rank
#1 / 50 | 2.5
Facility
2.5
NM AVG
6.6
Rank
#1 / 50 | 1 | 83 | A+ |
14
Facility
14
NM AVG
57
Rank
#45 / 47 | Retirement Ranches, Inc | $9.4MFiscal year ending 04/2025
Facility
$9.4MFiscal year ending 04/2025
NM AVG
$12.0M
Rank
#33 / 46 | $7.6MFiscal year ending 04/2025
Facility
$7.6MFiscal year ending 04/2025
NM AVG
$6.1M
Rank
#12 / 46 | 81.3%Fiscal year ending 04/2025
Facility
81.3%Fiscal year ending 04/2025
NM AVG
52.4%
Rank
#1 / 46 | 325078 | ||||
| Cedar Ridge Inn | NH SNF | Farmington | 101
Facility
101
NM AVG
103
Rank
#26 / 54 |
93.3%
Facility
93.3%
NM AVG
75.1%
Rank
#12 / 47 | +24% | 3.60
Facility
3.60
NM AVG
4.04
Rank
#29 / 50 | -42% | -11% | $35.4k
Facility
$35.4k
NM AVG
$68.8k
Rank
#32 / 50 | 29
Facility
29
NM AVG
50.0
Rank
#9 / 50 | 5.8
Facility
5.8
NM AVG
6.6
Rank
#20 / 50 | 2 | 94 | A+ |
71
Facility
71
NM AVG
57
Rank
#13 / 47 | Farmington Operations LLC | $12.9MFiscal year ending 12/2024 | $5.8MFiscal year ending 12/2024 | 44.8%Fiscal year ending 12/2024 | 325113 | ||||
| Clayton Nursing and Rehab Center | NH MC PC RC SNF | Clayton | 45
Facility
45
NM AVG
103
Rank
#50 / 54 |
68.9%
Facility
68.9%
NM AVG
75.1%
Rank
#33 / 47 | -8% | 3.79
Facility
3.79
NM AVG
4.04
Rank
#20 / 50 | +36% | -6% | $0
Facility
$0
NM AVG
$68.8k
Rank
#1 / 50 | 24
Facility
24
NM AVG
50.0
Rank
#6 / 50 | 8.0
Facility
8.0
NM AVG
6.6
Rank
#33 / 50 | - | 31 | - |
63
Facility
63
NM AVG
57
Rank
#23 / 47 | 419 Harding Street Operations LLC | $3.6MFiscal year ending 12/2024
Facility
$3.6MFiscal year ending 12/2024
NM AVG
$12.0M
Rank
#45 / 46 | $1.5MFiscal year ending 12/2024
Facility
$1.5MFiscal year ending 12/2024
NM AVG
$6.1M
Rank
#46 / 46 | 42.8%Fiscal year ending 12/2024
Facility
42.8%Fiscal year ending 12/2024
NM AVG
52.4%
Rank
#46 / 46 | 325100 | ||||
| Lakeview Christian Home of the Southwest, Inc. | NH AL HC HOS SNF | Carlsbad | 35
Facility
35
NM AVG
103
Rank
#52 / 54 |
100.0%
Facility
100.0%
NM AVG
75.1%
Rank
#1 / 47 | +33% | 4.44
Facility
4.44
NM AVG
4.04
Rank
#4 / 50 | +8% | +10% | $0
Facility
$0
NM AVG
$68.8k
Rank
#1 / 50 | 34
Facility
34
NM AVG
50.0
Rank
#12 / 50 | 8.5
Facility
8.5
NM AVG
6.6
Rank
#37 / 50 | - | 78 | - |
77
Facility
77
NM AVG
57
Rank
#6 / 47 | Lakeview Christian Home Of The Southwest, Inc | $13.0MFiscal year ending 07/2025
Facility
$13.0MFiscal year ending 07/2025
NM AVG
$12.0M
Rank
#18 / 46 | $7.7MFiscal year ending 07/2025
Facility
$7.7MFiscal year ending 07/2025
NM AVG
$6.1M
Rank
#8 / 46 | 59.7%Fiscal year ending 07/2025
Facility
59.7%Fiscal year ending 07/2025
NM AVG
52.4%
Rank
#7 / 46 | 325087 | ||||
| Albuquerque Heights Healthcare and Rehabilitation Center | NH HOS MC PC RC SNF | Albuquerque (Hodgin) | 134
Facility
134
NM AVG
103
Rank
#7 / 54 |
35.8%
Facility
35.8%
NM AVG
75.1%
Rank
#45 / 47 | -52% | 3.96
Facility
3.96
NM AVG
4.04
Rank
#16 / 50 | +6% | -2% | $8.2k
Facility
$8.2k
NM AVG
$68.8k
Rank
#25 / 50 | 84
Facility
84
NM AVG
50.0
Rank
#47 / 50 | 5.6
Facility
5.6
NM AVG
6.6
Rank
#19 / 50 | 1 | 48 | A+ |
73
Facility
73
NM AVG
57
Rank
#11 / 47 | Albuquerque Heights Healthcare & Rehab Center LLC | $19.9MFiscal year ending 12/2024
Facility
$19.9MFiscal year ending 12/2024
NM AVG
$12.0M
Rank
#4 / 46 | $9.0MFiscal year ending 12/2024
Facility
$9.0MFiscal year ending 12/2024
NM AVG
$6.1M
Rank
#4 / 46 | 45.4%Fiscal year ending 12/2024
Facility
45.4%Fiscal year ending 12/2024
NM AVG
52.4%
Rank
#33 / 46 | 325069 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other NM nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Lakeview Christian Home of the Southwest, Inc. has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Lakeview Christian Home of the Southwest, Inc.'s occupancy is 100%.
No, Lakeview Christian Home of the Southwest, Inc. has a no-pet policy.
The team at Lakeview Christian Home of the Southwest, Inc. can be reached at jknox@lakeviewchristian.com.
Lakeview Christian Home of the Southwest, Inc. is registered as a non-profit in NM.
Joanna D. Knox is the administrator of Lakeview Christian Home of the Southwest, Inc.
Lakeview Christian Home of the Southwest, Inc. received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
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