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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 9th out of 53 homes in New Mexico. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 11m per day |
Higher than the New Mexico average: 78.9%Lakeview Christian Home of the Southwest, Inc. is administrated by Joanna D. Knox.
In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New Mexico state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NM Average | vs. NM Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 32 | 30 | This facility has 7% more total deficiencies than a typical New Mexico nursing home (32 vs. NM avg 30).↑ 7% worse |
|
Deficiencies per year
Average deficiencies per year since 2007.
| 1.7 | 1.6 | This facility has 6% more deficiencies per year than a typical New Mexico nursing home (1.7 vs. NM avg 1.6).↑ 6% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 8, 2020, was a COVID offsite surveillance and did not cite any deficiencies. Earlier inspections showed a mix of results, with some deficiencies related mainly to staff training and emergency preparedness, such as failure to ensure all staff received first aid training and issues with fire protection systems and emergency number postings. Complaint investigations in 2015 and 2009 found substantiated issues, including staff training gaps and failure to hold required team meetings for residents needing nursing services, but no enforcement actions or fines were listed in the available reports. Most complaints were unsubstantiated or resulted in minor citations without further enforcement. The inspection history suggests that while some compliance issues appeared in the past, recent reviews have not identified deficiencies, indicating improvement over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsNew Mexico average 6.8
Last Health inspection on Aug 2025
New Mexico average 48.6
New Mexico average 7.31
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
29 of 31 citations resulted from standard inspections; and 2 of 31 resulted from complaint investigations.
100% better than New Mexico averageNew Mexico average: 1.1
100% better than New Mexico averageNew Mexico average: 1.3
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with New Mexico average
14% worse than New Mexico average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.9 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
171 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Nurse Aide in Training | 46 | 0 | 46 | 9,769 | 92 | 100% | 7.5 |
| Certified Nursing Assistant | 32 | 0 | 32 | 9,440 | 92 | 100% | 7.7 |
| Registered Nurse | 15 | 0 | 15 | 4,624 | 92 | 100% | 7.3 |
| Licensed Practical Nurse | 4 | 0 | 4 | 2,165 | 92 | 100% | 8.9 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,322 | 64 | 70% | 7.9 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,145 | 74 | 80% | 7.2 |
| Dietitian | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 466 | 62 | 67% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 411 | 52 | 57% | 7.9 |
| Administrator | 1 | 0 | 1 | 405 | 51 | 55% | 7.9 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 404 | 64 | 70% | 2.9 |
| Physical Therapy Assistant | 1 | 0 | 1 | 315 | 63 | 68% | 5 |
| Occupational Therapy Aide | 0 | 1 | 1 | 107 | 13 | 14% | 8.2 |
| Qualified Social Worker | 1 | 0 | 1 | 79 | 25 | 27% | 3.2 |
| Feeding Assistant | 0 | 1 | 1 | 29 | 4 | 4% | 7.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 18 | 3 | 3% | 6 |
| Medical Director | 0 | 1 | 1 | 16 | 2 | 2% | 7.8 |
| Dental Services Staff | 1 | 0 | 1 | 2 | 1 | 1% | 2.3 |
| Other Physician | 0 | 1 | 1 | 2 | 1 | 1% | 2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.5
20% worse than New Mexico averageNew Mexico average: 9.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.5
In line with New Mexico averageNew Mexico average: 18.3
Percent of long-stay residents whose need for help with daily activities has increased
20.1%
28% worse than New Mexico averageNew Mexico average: 15.6%
Percent of long-stay residents whose ability to move independently worsened
18.5%
In line with New Mexico averageNew Mexico average: 18.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
16.8%
20% better than New Mexico averageNew Mexico average: 21.0%
Percent of long-stay residents experiencing one or more falls with major injury
5.0%
50% worse than New Mexico averageNew Mexico average: 3.3%
Percent of long-stay high risk residents with pressure ulcers
11.2%
91% worse than New Mexico averageNew Mexico average: 5.8%
Percent of long-stay residents with a urinary tract infection
2.0%
114% worse than New Mexico averageNew Mexico average: 1.0%
Percent of long-stay residents who lose too much weight
2.8%
52% better than New Mexico averageNew Mexico average: 5.8%
Percent of long-stay residents who have depressive symptoms
0.7%
58% better than New Mexico averageNew Mexico average: 1.7%
Percent of long-stay residents who received an antipsychotic medication
0.0%
100% better than New Mexico averageNew Mexico average: 12.7%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with New Mexico averageNew Mexico average: 97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with New Mexico averageNew Mexico average: 98.7%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.5%
11% better than New Mexico averageNew Mexico average: 86.1%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than New Mexico averageNew Mexico average: 1.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.3%
11% better than New Mexico averageNew Mexico average: 86.4%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
46% of new residents, usually for short-term rehab.
23% of new residents, often for short stays.
31% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
79Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Lakeview Christian Home of the Southwest, Inc. based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #12 / 54Payroll — State benchmarkedThis home is ranked 12th out of 54 homes in New Mexico. Shows total annual staff payroll benchmarked to the New Mexico average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
0.0 miles from city center
Estimated distance in miles from Carlsbad's city center to Lakeview Christian Home of the Southwest, Inc.'s address, calculated via Google Maps.
Add your location
Lakeview Christian Home of the Southwest, Inc. is located in Carlsbad, New Mexico.
Here are the financial assistance programs available to residents in New Mexico.
The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
| Lakeview Christian Home of the Southwest, Inc. |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Carlsbad | 35 | 83.3% | +6% | 4.11 | +8% | +2% | $0 | 31 | 7.8 | - | 79 | - | 77 | Joanna Knox | $15.6M | $8.0M | 51% | 325087 | ||||
| MorningStar Assisted Living of Albuquerque |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Albuquerque (Countrywood Area) | 85 | 91.6% | +16% | 3.06 | +9% | -24% | $297.4k | 91 | 7.0 | 8 | 106 | A+ | 56 | Lisa Noya | $18.9M | $5.4M | 28.4% | 325036 |
Lakeview Christian Home of the Southwest, Inc. has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Lakeview Christian Home of the Southwest, Inc.'s occupancy is 100%.
The team at Lakeview Christian Home of the Southwest, Inc. can be reached at [email protected].
Joanna D. Knox is the administrator of Lakeview Christian Home of the Southwest, Inc..
Lakeview Christian Home of the Southwest, Inc. has 35 beds.
Yes — there are 4 photos of Lakeview Christian Home of the Southwest, Inc. in the photo gallery on this page.
Lakeview Christian Home of the Southwest, Inc. is located at 1905 W Pierce St.
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