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Nursing Home in Hilo

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Life Care Center of Hilo

Nursing Home in Hilo

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Life Care Center of Hilo

944 W Kawailani St, Hilo, HI 96720 View map
Overview of Life Care Center of Hilo

Age with dignity with at Life Care Center of Hilo, an exceptional community situated near Ahualani Park and Ainaola Park in Hilo, HI, that offers rehabilitation and skilled nursing. Residents receive the highest quality of care tailored to their unique needs from a compassionate and well-trained team available around the clock. Purposely designed and spacious accommodations are available in a warm and nurtuiring environment, ensuring residents feel at ease during their stay.

Residents are encouraged to live actively with a robust calendar of fun recreational activities and engaging programs, highlighting their interests and strengths. Delicious and well-balanced meals are served for residents to enjoy a satisfactory dining experience that cater to their dietary needs and preferences. The community is ideal for those seeking exceptional care to recover quickly and live up to their potential.

(808) 959-9151

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Hawaii average: 3.4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Hawaii average: 2.9/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Hawaii average: 4.0/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
5/5
Hawaii average: 4.2/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 23m per day

This home provides 20% less nursing time per resident than the Hawaii average.

Hawaii average: 4h 12m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 59m per day 1h 38m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 11m per day 2h 44m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 18m per day 4h 11m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 6m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 41m per day 1h 14m per day 29m per day

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 252

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Hawaii average
Occupancy rate 81.7%
Residents per day (avg) 222
Occupancy rate
81.7%
Residents per day (avg)
222

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

25% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

49% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

26% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$42.9M
Profit
$6.5M
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$42,872,831.00
Profit
$6,488,715.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$12.1M
28.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$24.3M
Total costs $36.4M
Walk Score
Walk Score: 11 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Additional Licensing Details

AwardsBest Nursing Home

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

2 services
Skilled Nursing
24-Hour Staffing

Additional Services

3 services
Rehabilitation
Alzheimer's & Dementia Care
Independent & Assisted Living

Amenities & Lifestyle

25 amenities
24-Hour Security And Fire Safety Systems
Beauty Salon And Barber Shop
Bedside And Bathroom Call Lights
Certified Dietitian
Community Re-Entry Program
Complimentary Wireless Internet
Daily Activity Schedule
Family/Resident Councils
Fine Dining Program
Flat-Screen Tvs
Flexible Visiting Hours
Full-Time
Certified Activity Director
Homelike Setting
Housekeeping And Laundry Services
Landscaped Grounds And Courtyards
Library
Non-Smoking Facility
Pet Visitors Allowed
Private And Semiprivate Rooms
Private Bathrooms
Religious Services
Patient/Family Education Program
Telephone And Cable Television Hookups
Transportation Services
Specific ProgramsSkilled Nursing, Rehabilitation, Alzheimer's & Dementia Care, Independent & Assisted Living

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: 3-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

On-site medical care and health services icon
On-site medical care and health services icon

On-site Medical Care and Health Services

Types of Care at Life Care Center of Hilo

Nursing Home Memory Care
Contact Life Care Center of Hilo

Health Inspection History

Inspections
Total health inspections 5

Hawaii average 4.4


Last Health inspection on May 2025

Total health citations 40

Hawaii average 35.5

Citations per inspection
8

Hawaii average 8.23


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

36 of 40 citations resulted from standard inspections; 3 of 40 resulted from complaint investigations; and 1 of 40 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Hawaii average

Hawaii average: 0.1


Serious Health citations More info 0
100% better than Hawaii average

Hawaii average: 1

0 critical citations More info Hawaii average: 0.1

0 serious citations More info Hawaii average: 1

39 moderate citations More info Hawaii average: 34.2

1 minor citation More info Hawaii average: 0.1
Citations history (last 3 years)
Quality of Care moderate citation Info Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs. May 01, 2025
Corrected

Administration moderate citation Info Issues related to how the facility is managed, including policies, procedures, and compliance with regulations. Dec 01, 2023
Corrected

Nursing Services moderate citation Info Issues related to the availability and quality of nursing staff and the care they provide. Dec 01, 2023
Corrected

Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Dec 01, 2023
Corrected

Compare Nursing Homes around Hilo The information below is reported by the Hawaii Department of Health, Office of Health Care Assurance.

3 facilities compared · CMS & HI Dept. of Health data · Updated Apr 2026

Filter by care type
Yukio Okutsu State Veterans Home
HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Hilo
95
62.4%
-16%
4.67
-13%
+11%
1
39
13.0
3
64
9
East Hawaii State Veterans Home
$12.4M
$5.9M
47.1%
125058
Private / Semi-Private Rooms
Hale Anuenue Restorative Care
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Hilo
120
68.7%
-7%
3.78
-22%
-10%
0
31
6.2
2
92
7
Kahookele, Gail
$17.5M
$5.7M
32.6%
125045
Private / Semi-Private Rooms
Life Care Center of Hilo
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Hilo
252
81.7%
+10%
3.38
-15%
-20%
0
40
8.0
0
222
11
Lemanua, Lemapu
$41.3M
$12.1M
29.3%
125040
Private / Semi-Private Rooms

Places of interest near Life Care Center of Hilo

Address 3.6 miles from city center

Address 944 W Kawailani St, Hilo, HI 96720

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 224
Employees 214
Contractors 10
Staff to resident ratio 0.99:1
40% worse than Hawaii average

Hawaii average ratio: 1.64:1

Avg staff/day 113
Average shift 8.1 hours
0% compared with Hawaii average

Hawaii average: 7.8 hours

Total staff hours (quarter) 82,904
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 39
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 21
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.7 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 98
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours

No contractors work on this role.

Contractor staffing

Total hours from contractors

2%

1,639 contractor hours this quarter

Licensed Practical Nurse: 2 Physical Therapy Assistant: 2 Registered Nurse: 1 Qualified Social Worker: 1 Respiratory Therapy Technician: 1 Medical Director: 1 Other Physician: 1 Occupational Therapy Assistant: 1
Staff by category
Certified Nursing Assistant9809840,33391100%8.1
Registered Nurse3813914,36091100%8.5
Licensed Practical Nurse192218,55391100%8.7
Other Dietary Services Staff110114,10491100%7.2
Clinical Nurse Specialist6062,8437077%8.5
Respiratory Therapy Technician6172,1518897%7.9
Nurse Aide in Training130131,5558796%8.6
Physical Therapy Assistant4261,2847380%7.4
Dental Services Staff3031,1757279%8.1
Qualified Social Worker3141,0327279%6
Physical Therapy Aide2029087684%7.2
Speech Language Pathologist3038056369%7.2
Occupational Therapy Aide3036806875%6.2
Other Physician0115517785%7.2
Administrator1015206571%8
Nurse Practitioner1015206571%8
Mental Health Service Worker1015206571%8
Dietitian1014695965%8
Therapeutic Recreation Specialist1014435864%7.6
Occupational Therapy Assistant01163910%7
Medical Director0113433%11.2
98 Certified Nursing Assistant
% of Days 100%
39 Registered Nurse
% of Days 100%
21 Licensed Practical Nurse
% of Days 100%
11 Other Dietary Services Staff
% of Days 100%
6 Clinical Nurse Specialist
% of Days 77%
7 Respiratory Therapy Technician
% of Days 97%
13 Nurse Aide in Training
% of Days 96%
6 Physical Therapy Assistant
% of Days 80%
3 Dental Services Staff
% of Days 79%
4 Qualified Social Worker
% of Days 79%
2 Physical Therapy Aide
% of Days 84%
3 Speech Language Pathologist
% of Days 69%
3 Occupational Therapy Aide
% of Days 75%
1 Other Physician
% of Days 85%
1 Administrator
% of Days 71%
1 Nurse Practitioner
% of Days 71%
1 Mental Health Service Worker
% of Days 71%
1 Dietitian
% of Days 65%
1 Therapeutic Recreation Specialist
% of Days 64%
1 Occupational Therapy Assistant
% of Days 10%
1 Medical Director
% of Days 3%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
227 residents
Residents by payment source
Medicare
11 residents (4.8%)
Medicaid
176 residents (77.5%)
Private pay or other
40 residents (17.6%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.6
6% better than Hawaii average

Hawaii average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 19.8
In line with Hawaii average

Hawaii average: 20.0

Long-stay resident measures
Significantly above average Hawaii avg: 4.1 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 19.2%
9% worse than Hawaii average

Hawaii average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 17.3%
33% better than Hawaii average

Hawaii average: 25.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.8%
24% worse than Hawaii average

Hawaii average: 18.3%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.6%
66% worse than Hawaii average

Hawaii average: 2.1%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 1.7%
55% better than Hawaii average

Hawaii average: 3.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.9%
63% better than Hawaii average

Hawaii average: 2.4%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.4%
35% worse than Hawaii average

Hawaii average: 4.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.9%
38% better than Hawaii average

Hawaii average: 1.5%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.4%
13% worse than Hawaii average

Hawaii average: 10.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
In line with Hawaii average

Hawaii average: 96.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Hawaii average

Hawaii average: 95.4%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.40
70% better than Hawaii average

Hawaii average: 1.34

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.28
69% better than Hawaii average

Hawaii average: 0.89

Short-stay resident measures
Significantly above average Hawaii avg: 3.0 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 88.9%
7% better than Hawaii average

Hawaii average: 83.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.0%
13% better than Hawaii average

Hawaii average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 93.2%
10% better than Hawaii average

Hawaii average: 84.7%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 8.8%
55% better than Hawaii average

Hawaii average: 19.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 3.4%
69% better than Hawaii average

Hawaii average: 10.9%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 1.2%
60% worse than Hawaii average

Hawaii average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 81.2%
51% better than Hawaii average

Hawaii average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 65.3%
29% better than Hawaii average

Hawaii average: 50.6%

Guides for Better Senior Living

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Financial Aid for Hawaii Seniors

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QUEST Integration

Hawaii Medicaid QUEST Integration

Age 65+ or disabled, Hawaii resident, Medicaid-eligible, long-term care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High cost of living adjustments.

Kupuna Care

Hawaii Kupuna Care

Age 60+, Hawaii resident, unable to perform 2+ ADLs.

No strict limit; prioritizes low-income.

Not applicable.

Limited funding; island-specific delivery.

Program of All-Inclusive Care for the Elderly (PACE)

Hawaii Medicaid PACE

Age 55+, Hawaii resident, nursing home-level care need, safe with PACE support.

~$2,829/month (300% FBR).

$2,000 (individual), $3,000 (couple).

Limited to Oahu (e.g., Maluhia in Honolulu); few providers.

Medicare Savings Program (MSP)

Hawaii Medicare Savings Program

Age 65+ or disabled, Hawaii resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual, adjusted annually.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Senior Community Service Employment Program (SCSEP)

Hawaii SCSEP (Federally Funded, State-Administered)

Age 55+, unemployed, low-income, Hawaii resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

~800 slots; prioritizes veterans, rural residents.

National Family Caregiver Support Program (NFCSP) Respite

Hawaii NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Hawaii resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

Four county AAAs; prioritizes low-income.

VA Aid and Attendance (A&A) and Housebound Benefits

Hawaii VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/surviving spouse, Hawaii resident, wartime service, need for aid with ADLs (A&A) or homebound status.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (2025 net worth limit).

Applies statewide; high demand due to veteran population.

Senior Companion Program (SCP)

Hawaii Senior Companion Program

Volunteers: 55+, low-income, Hawaii resident, able to work 20 hours/week. Recipients: Frail elders needing companionship.

Volunteers: ~$24,980/year (200% FPL); recipients: no limit.

Not specified for volunteers; need-based for recipients.

Statewide; managed by DHS Social Services.

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