Total staff
235
Employees
228
Contractors
7
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Life Care Center of Hilo
Nursing Home & Memory Care · Hilo, HI
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Life Care Center of Hilo
Nursing Home & Memory Care · Hilo, HI
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Life Care Center of Hilo accepts Medicare, Medicaid, and private pay.
Overview of Life Care Center of Hilo
Age with dignity with at Life Care Center of Hilo, an exceptional community situated near Ahualani Park and Ainaola Park in Hilo, HI, that offers rehabilitation and skilled nursing. Residents receive the highest quality of care tailored to their unique needs from a compassionate and well-trained team available around the clock. Purposely designed and spacious accommodations are available in a warm and nurtuiring environment, ensuring residents feel at ease during their stay.
Residents are encouraged to live actively with a robust calendar of fun recreational activities and engaging programs, highlighting their interests and strengths. Delicious and well-balanced meals are served for residents to enjoy a satisfactory dining experience that cater to their dietary needs and preferences. The community is ideal for those seeking exceptional care to recover quickly and live up to their potential.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 28th out of 32 homes in Hawaii. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 28th out of 32 homes in Hawaii. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 23m per day
Rank #28 / 32Nurse hours — State benchmarkedThis home is ranked 28th out of 32 homes in Hawaii. Shows adjusted nurse hours per resident per day benchmarked to the Hawaii average, with a ranking across 32 Hawaii SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Hawaii avg
-20%
Standout metric
LPN / LVN is +38% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 59m per day | ▼ 40% State avg: 1h 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 29m per day | ▲ 38% State avg: 21m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 11m per day | ▼ 20% State avg: 2h 44m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 4m per day | ▼ 27% State avg: 4h 11m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ▲ 20% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 41m per day | ▼ 45% State avg: 1h 14m per day · National avg: 29m per day |
Types of Care at Life Care Center of Hilo
Nursing Home
Memory Care
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
81.7%
Rank #12 / 27Occupancy rate — State benchmarkedThis home is ranked 12th out of 27 homes in Hawaii. Shows this facility's occupancy rate versus the Hawaii average, with its Statewide rank out of 27. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
179 days
Occupancy rate
81.7%
Rank #12 / 27Occupancy rate — State benchmarkedThis home is ranked 12th out of 27 homes in Hawaii. Shows this facility's occupancy rate versus the Hawaii average, with its Statewide rank out of 27. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
179 days
Walk Score: 11 / 100 Rank #153 / 178Walk Score — State benchmarkedThis home is ranked 153rd out of 178 homes in Hawaii. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Hawaii SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
AwardsBest Nursing Home
Rehabilitation Services
24-Hour Staffing
Alzheimer's & Dementia Care
Independent & Assisted Living
24-Hour Security And Fire Safety Systems
Beauty Salon And Barber Shop
Bedside And Bathroom Call Lights
Certified Dietitian
Community Re-Entry Program
Complimentary Wireless Internet
Daily Activity Schedule
Family/Resident Councils
Fine Dining Program
Flat-Screen Tvs
Flexible Visiting Hours
Full-Time
Certified Activity Director
Homelike Setting
Housekeeping And Laundry Services
Landscaped Grounds And Courtyards
Library
Non-Smoking Facility
Pet Visitors Allowed
Private And Semiprivate Rooms
Private Bathrooms
Religious Services
Patient/Family Education Program
Telephone And Cable Television Hookups
Transportation Services
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.04:1
37% worse than Hawaii average
Avg staff/day
124
Average shift
7.9 hours
0% compared with Hawaii average
Total staff hours (quarter)
90,493
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
41
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
22
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
98
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
1.3%
1,158 contractor hours this quarter
Licensed Practical Nurse: 2
Physical Therapy Assistant: 1
Qualified Social Worker: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Other Physician: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 98 | 0 | 98 | 40,400 | 92 | 100% | 8 |
| Registered Nurse | 41 | 0 | 41 | 16,473 | 92 | 100% | 8.2 |
| Licensed Practical Nurse | 20 | 2 | 22 | 9,578 | 92 | 100% | 8.2 |
| Nurse Aide in Training | 22 | 0 | 22 | 5,586 | 92 | 100% | 7.3 |
| Other Dietary Services Staff | 12 | 0 | 12 | 4,085 | 92 | 100% | 7.3 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,627 | 71 | 77% | 8.3 |
| Respiratory Therapy Technician | 5 | 0 | 5 | 2,146 | 89 | 97% | 7.9 |
| Physical Therapy Assistant | 4 | 1 | 5 | 1,821 | 81 | 88% | 7.9 |
| Dental Services Staff | 4 | 0 | 4 | 1,584 | 73 | 79% | 7.7 |
| Speech Language Pathologist | 3 | 0 | 3 | 1,156 | 64 | 70% | 7.3 |
| Qualified Social Worker | 3 | 1 | 4 | 1,108 | 81 | 88% | 6.5 |
| Physical Therapy Aide | 2 | 0 | 2 | 886 | 76 | 83% | 7.6 |
| Occupational Therapy Aide | 3 | 0 | 3 | 814 | 68 | 74% | 6.7 |
| Administrator | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 528 | 66 | 72% | 8 |
| Dietitian | 1 | 0 | 1 | 509 | 63 | 68% | 8.1 |
| Mental Health Service Worker | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 68 | 9 | 10% | 7.6 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 53 | 8 | 9% | 6.6 |
| Medical Director | 0 | 1 | 1 | 44 | 3 | 3% | 14.5 |
| Other Physician | 0 | 1 | 1 | 12 | 2 | 2% | 5.9 |
98 Certified Nursing Assistant
% of Days
100%
41 Registered Nurse
% of Days
100%
22 Licensed Practical Nurse
% of Days
100%
22 Nurse Aide in Training
% of Days
100%
12 Other Dietary Services Staff
% of Days
100%
6 Clinical Nurse Specialist
% of Days
77%
5 Respiratory Therapy Technician
% of Days
97%
5 Physical Therapy Assistant
% of Days
88%
4 Dental Services Staff
% of Days
79%
3 Speech Language Pathologist
% of Days
70%
4 Qualified Social Worker
% of Days
88%
2 Physical Therapy Aide
% of Days
83%
3 Occupational Therapy Aide
% of Days
74%
1 Administrator
% of Days
72%
1 Nurse Practitioner
% of Days
72%
1 Dietitian
% of Days
68%
1 Mental Health Service Worker
% of Days
66%
1 Occupational Therapy Assistant
% of Days
10%
1 Therapeutic Recreation Specialist
% of Days
9%
1 Medical Director
% of Days
3%
1 Other Physician
% of Days
2%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.6
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.6
6% better than Hawaii averageHawaii average: 10.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.8
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.8
In line with Hawaii averageHawaii average: 20.0
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
19.2%
Percent of long-stay residents whose need for help with daily activities has increased
19.2%
9% worse than Hawaii averageHawaii average: 17.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
17.3%
Percent of long-stay residents whose ability to move independently worsened
17.3%
33% better than Hawaii averageHawaii average: 25.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.8%
24% worse than Hawaii averageHawaii average: 18.3%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
Percent of long-stay residents experiencing one or more falls with major injury
3.6%
66% worse than Hawaii averageHawaii average: 2.1%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
1.7%
Percent of long-stay high risk residents with pressure ulcers
1.7%
55% better than Hawaii averageHawaii average: 3.6%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.9%
Percent of long-stay residents with a urinary tract infection
0.9%
63% better than Hawaii averageHawaii average: 2.4%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.4%
Percent of long-stay residents who lose too much weight
6.4%
35% worse than Hawaii averageHawaii average: 4.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.9%
Percent of long-stay residents who have depressive symptoms
0.9%
38% better than Hawaii averageHawaii average: 1.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.4%
Percent of long-stay residents who received an antipsychotic medication
11.4%
13% worse than Hawaii averageHawaii average: 10.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
In line with Hawaii averageHawaii average: 96.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Hawaii averageHawaii average: 95.4%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.40
Number of hospitalizations per 1,000 long-stay resident days.
0.40
70% better than Hawaii averageHawaii average: 1.34
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.28
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.28
69% better than Hawaii averageHawaii average: 0.89
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
88.9%
7% better than Hawaii averageHawaii average: 83.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
13% better than Hawaii averageHawaii average: 1.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.2%
10% better than Hawaii averageHawaii average: 84.7%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
8.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
8.8%
55% better than Hawaii averageHawaii average: 19.6%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
3.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
3.4%
69% better than Hawaii averageHawaii average: 10.9%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
60% worse than Hawaii averageHawaii average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
81.2%
Percentage of residents at or above expected ability to care for themselves at discharge.
81.2%
51% better than Hawaii averageHawaii average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
65.3%
Rate of successful return to home or community from a skilled nursing facility.
65.3%
29% better than Hawaii averageHawaii average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
25% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
49% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
26% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
227
Medicare
11
4.8% of residents
Medicaid
176
77.5% of residents
Private pay or other
40
17.6% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Family Member Group
Family members meet regularly to discuss policies, care quality, and activities
Active Family Council
Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Life Care Center of Hilo based on CMS SNF Cost Reports.
Occupancy Rate
81.7%
↑ 3.2pp vs 2022
Net Income
$6.5M
↓ ~$621.6K vs 2022
Total Payroll
$16.2M
↑ ~$1.5M vs 2022
Profit Margin
15.7%
↓ 2.6pp vs 2022
Finances and operations
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$42.9M
Profit
$6.5M
Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$42.9M Rank #4 / 28Revenue — State benchmarkedThis home is ranked 4th out of 28 homes in Hawaii. Shows this facility's annual revenue compared to the Hawaii SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$6.5M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #3 / 28Payroll — State benchmarkedThis home is ranked 3rd out of 28 homes in Hawaii. Shows total annual staff payroll benchmarked to the Hawaii average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$16.2M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #3 / 28Payroll — State benchmarkedThis home is ranked 3rd out of 28 homes in Hawaii. Shows total annual staff payroll benchmarked to the Hawaii average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$20.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$36.4M
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: 3-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
On-site Medical Care and Health Services
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Life Care Center of Hilo
3.6 miles from city center
Estimated distance in miles from Hilo's city center to Life Care Center of Hilo's address, calculated via Google Maps.
Calculate Travel Distance to Life Care Center of Hilo
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Financial Assistance for
Nursing Home in Hawaii
Life Care Center of Hilo is located in Hilo, Hawaii.
Here are the financial assistance programs available to residents in Hawaii.
Compare Nursing Home around Hilo
The information below is reported by the Hawaii Department of Health, Office of Health Care Assurance.
Filter by care type
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| Life Care Center of Hilo |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Hilo | 252 | 81.7% | +10% | 3.38 | -16% | -20% | $0 | 40 | 8.0 | - | 222 | 11 | Lemapu Lemanua | $42.9M | $16.2M | 37.8% | 125040 |
Frequently Asked Questions about Life Care Center of Hilo
Is Life Care Center of Hilo in a walkable area?
Life Care Center of Hilo has a walk score of 11. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the occupancy rate at Life Care Center of Hilo?
Life Care Center of Hilo's occupancy is 81.7%.
Are there photos of Life Care Center of Hilo?
Yes — there is 1 photo of Life Care Center of Hilo in the photo gallery on this page.
What is the address of Life Care Center of Hilo?
Life Care Center of Hilo is located at 944 W Kawailani St, Hilo, HI 96720, United States.
What is the phone number of Life Care Center of Hilo?
(808) 959-9151 will put you in contact with the team at Life Care Center of Hilo.
Is Life Care Center of Hilo Medicare or Medicaid certified?
Yes — Life Care Center of Hilo is a CMS-certified provider of Medicare and Medicaid.
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