Total health inspections
5
State average N/A
Last Health inspection on Apr 2025
Logan Health – Conrad – LTC
Nursing Home & Assisted Living · Conrad, MT
CMS overall rating
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Logan Health – Conrad – LTC
Nursing Home & Assisted Living · Conrad, MT
CMS overall rating
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
3/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Logan Health – Conrad – LTC is a 59-bed long-term care facility at 805 Sunset Blvd, Conrad, Pondera County, Montana. Critical access hospital and care center operated by a subsidized facility district. The administrator is Vicki Newmiller. The facility offers memory care, respite care, and rehabilitation services.
It does not accept Medicaid or Medicare.
Nursing care averages 5 hours 30 minutes per resident per day, 41 percent above state average. RN hours are 36 minutes per day (36 percent below state average), LPN hours are 41 minutes per day (37 percent above state average), nurse aide hours are 2 hours 43 minutes per day (7 percent above state average). Weekend nursing totals 3 hours 54 minutes per day, 12 percent above state average. Amenities include emergency room, laboratory services, imaging services, telestroke services, and helipad for transport services.
Walk score is 57.
Conrad is located in Pondera County in north-central Montana. Logan Health facilities provide nearby acute-care resources.
Five health inspections through April 2025 yielded 42 total citations, averaging 8.4 per inspection versus state average of 5.72. No critical citations in past 3 years versus state average of 0.3; 1 serious citation versus state average of 2.2; 39 moderate citations versus state average of 26.5; 2 minor citations versus state average of 0.7. Primary deficiency categories: Resident Rights (6), Quality of Life and Care (6), Pharmacy Services (5), Abuse Neglect and Exploitation (4), Infection Control (3), Administration (2). Most recent inspection April 24, 2025, identified 4 citations: Infection Control moderate (corrected), Nutrition moderate (corrected), Nutrition moderate (corrected), Nutrition moderate (corrected).
Nutrition and resident rights violations in the most recent inspection mean families should ask administrators about meal quality, meal service, and resident rights protections.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 30m per day
Rank #5 / 38Nurse hours — State benchmarkedThis home is ranked 5th out of 38 homes in Montana. Shows adjusted nurse hours per resident per day benchmarked to the Montana average, with a ranking across 38 Montana facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg
Standout metric
Nurse Aide is +18% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 43m per day | ▼ 23% State avg: 56m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 25m per day | ▼ 18% State avg: 30m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 59m per day | ▲ 18% State avg: 2h 32m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 39m per day | ▲ 5% State avg: 3h 29m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 0m per day | ▼ 100% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 34m per day | ▼ 18% State avg: 41m per day · National avg: 28m per day |
59-bed community Rank #61 / 106Bed count — State benchmarkedThis home is ranked 61st out of 106 homes in Montana. Shows this facility's certified or reported bed count compared to other Montana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 57 / 100 Rank #51 / 159Walk Score — State benchmarkedThis home is ranked 51st out of 159 homes in Montana. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Montana facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeLong Term Care
StatusCurrent
IssuanceDecember 2, 2025
ExpirationDecember 1, 2028
License Number42028
Logan Health – Conrad – LTC is administered by Vicki Newmiller.
Rehabilitation Services
24-Hour Staffing
Emergency Room
Laboratory Services
Imaging Services
Helipad For Transport Services
Specific ProgramsEmergency and critical care services, Laboratory & testing services, Imaging/radiology services, TeleStroke services
Operating Hours24/7
Inspection History
In Montana, the Department of Public Health and Human Services, Quality Assurance Division is the state body responsible for inspecting and licensing all senior residential care facilities.
Since 2023 · 3 years of data
49 deficiencies
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Montana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Montana state average
Overall vs. MT average
2 Worse
Metrics worse than Montana average:
• Total deficiencies (133% above)
• Deficiencies per year (133% above) 0 Better No metrics in this bucket.
• Total deficiencies (133% above)
• Deficiencies per year (133% above) 0 Better No metrics in this bucket.
Latest Inspection
April 24, 2025
Routine
Deficiencies
| This Facility | MT Average | vs. MT Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 49 | 21 | This facility has 133% more total deficiencies than a typical Montana assisted living residence (49 vs. MT avg 21).↑ 133% worse |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 16.3 | 7 | This facility has 133% more deficiencies per year than a typical Montana assisted living residence (16.3 vs. MT avg 7).↑ 133% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- April 24, 2025 inspection found 11 deficiencies including expired medications and food, inadequate infection control, missing dietary manager, and failure to provide hydration in appropriate cups.
- Multiple complaint investigations from 2023-2024 confirmed verbal abuse by staff, inadequate abuse investigations and education, staffing shortages, medication errors, and poor supervision causing resident injuries.
- April 25, 2024 routine surveys showed ongoing issues with food safety, inadequate supervision on secure dementia unit, failure to revise care plans after falls, and incomplete incident investigations.
Health Inspection History
Inspections
Total health citations
42
Rank #25 / 39Health citations — State benchmarkedThis home is ranked 25th out of 39 homes in Montana. Shows this facility's total health deficiency citations benchmarked to the Montana State average, with a ranking across all 39 MT facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
State average N/A
Citations per inspection
8.4
Rank #37 / 39Citations per inspection — State benchmarkedThis home is ranked 37th out of 39 homes in Montana. Shows average deficiency citations per CMS inspection for this facility versus the Montana mean across 39 facilities with citation data. Lower is better.Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
30 of 42 citations resulted from standard inspections; 4 of 42 resulted from complaint investigations; and 8 of 42 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical health citations
0
In line with State averageState average: N/A
Serious health citations
1
In line with State averageState average: N/A
Citations history (last 3 years)
Infection Control moderate citation
Apr 24, 2025
Corrected
Nutrition moderate citation
Apr 24, 2025
Corrected
Nutrition moderate citation
Apr 24, 2025
Corrected
Nutrition moderate citation
Apr 24, 2025
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
54
Employees
53
Contractors
1
Staff to resident ratio
1.46 : 1
0% compared with State averageState average ratio: 0 : 0
Avg staff/day
20
Average shift
9.2 hours
0% compared with State averageState average: 0 hours
Total staff hours (quarter)
16,843
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
All 9 RN Staff are full-time employees. No contractors work on this role.
9
All 9 RN Staff are full-time employees. No contractors work on this role.
9
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
All 4 LPN Staff are full-time employees. No contractors work on this role.
4
All 4 LPN Staff are full-time employees. No contractors work on this role.
4
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.9 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
All 30 CNA Staff are full-time employees. No contractors work on this role.
30
All 30 CNA Staff are full-time employees. No contractors work on this role.
30
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0.7%
125 contractor hours this quarter
Occupational Therapy Aide: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 30 | 0 | 30 | 10,641 | 92 | 100% | 9.7 |
| Registered Nurse | 9 | 0 | 9 | 2,171 | 92 | 100% | 11 |
| Licensed Practical Nurse | 4 | 0 | 4 | 1,505 | 88 | 96% | 9.9 |
| Other Dietary Services Staff | 1 | 0 | 1 | 534 | 66 | 72% | 8.1 |
| Administrator | 1 | 0 | 1 | 448 | 56 | 61% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 392 | 49 | 53% | 8 |
| Speech Language Pathologist | 1 | 0 | 1 | 356 | 49 | 53% | 7.3 |
| Mental Health Service Worker | 1 | 0 | 1 | 301 | 57 | 62% | 5.3 |
| Nurse Aide in Training | 2 | 0 | 2 | 264 | 21 | 23% | 11 |
| Occupational Therapy Aide | 0 | 1 | 1 | 125 | 23 | 25% | 5.5 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 46 | 4 | 4% | 11.6 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 37 | 14 | 15% | 2.6 |
| Medical Director | 1 | 0 | 1 | 24 | 12 | 13% | 2 |
30 Certified Nursing Assistant
% of Days
100%
9 Registered Nurse
% of Days
100%
4 Licensed Practical Nurse
% of Days
96%
1 Other Dietary Services Staff
% of Days
72%
1 Administrator
% of Days
61%
1 Nurse Practitioner
% of Days
53%
1 Speech Language Pathologist
% of Days
53%
1 Mental Health Service Worker
% of Days
62%
2 Nurse Aide in Training
% of Days
23%
1 Occupational Therapy Aide
% of Days
25%
1 Clinical Nurse Specialist
% of Days
4%
1 Occupational Therapy Assistant
% of Days
15%
1 Medical Director
% of Days
13%
Penalties and fines
Includes penalties issued in 2023-2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$27K Rank #18 / 39Federal fines — State benchmarkedThis home is ranked 18th out of 39 homes in Montana. Shows this facility's cumulative CMS federal fine dollars versus the Montana average among facilities with fines, and where it ranks among 39 facilities in the pool. Lower total dollars mean a better rank.Rankings are based only on facilities in Montana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
69% lower than State averageState average: $87K
Number of fines
2
14% fewer fines than State averageState average: 2.3
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
514% more payment denials than State averageState average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$27K
State average
$87K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
3 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 7, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 7, 2024
$24K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 7, 2024
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Mar 7, 2024
2 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 28, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 28, 2023
$3K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.1
10% better than State averageState average: 11.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.0
In line with State averageState average: 21.8
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
18.3%
Percent of long-stay residents whose need for help with daily activities has increased
18.3%
6% better than State averageState average: 19.4%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
13.6%
Percent of long-stay residents whose ability to move independently worsened
13.6%
35% better than State averageState average: 20.8%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
34.2%
36% worse than State averageState average: 25.2%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
Percent of long-stay residents experiencing one or more falls with major injury
4.4%
In line with State averageState average: 4.3%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.5%
Percent of long-stay high risk residents with pressure ulcers
6.5%
In line with State averageState average: 6.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.7%
Percent of long-stay residents with a urinary tract infection
0.7%
74% better than State averageState average: 2.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
7.5%
Percent of long-stay residents who lose too much weight
7.5%
23% worse than State averageState average: 6.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
6.0%
Percent of long-stay residents who have depressive symptoms
6.0%
28% worse than State averageState average: 4.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
15.9%
Percent of long-stay residents who received an antipsychotic medication
15.9%
17% better than State averageState average: 19.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
5% better than State averageState average: 93.8%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than State averageState average: 93.7%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
0.53
Number of hospitalizations per 1,000 long-stay resident days.
0.53
58% better than State averageState average: 1.27
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.53
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.53
29% better than State averageState average: 2.17
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
31% better than State averageState average: 76.4%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
37
Medicaid
19
51.4% of residents
Private pay or other
18
48.6% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Places of interest near Logan Health – Conrad – LTC
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Estimated distance in miles from Conrad's city center to Logan Health – Conrad – LTC's address, calculated via Google Maps.
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The information below is reported by the Montana Department of Public Health and Human Services, Quality Assurance Division.
| Logan Health – Conrad – LTC | NH AL | Conrad | - | 59 | - | 57 | - |
| Timbers And Reflections At The Grandview At Benefis | NH AL MC | Great Falls | - | 71 | A+ | 26 | - |
| The Living Centre | NH AL IL | Stevensville (Main Street) | - | 50 | A+ | 38 | - |
Frequently Asked Questions about Logan Health – Conrad – LTC
Is Logan Health – Conrad – LTC in a walkable area?
Logan Health – Conrad – LTC has a walk score of 57. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Logan Health – Conrad – LTC?
According to MT state health department records, Logan Health – Conrad – LTC's license number is 42028.
When does Logan Health – Conrad – LTC's license expire?
According to MT state health department records, Logan Health – Conrad – LTC's license expires on December 1, 2028.
Does Logan Health – Conrad – LTC operate as a for-profit or non-profit?
Logan Health – Conrad – LTC is registered as a non-profit in MT.
Who is the administrator of Logan Health – Conrad – LTC?
Vicki Newmiller is the administrator of Logan Health – Conrad – LTC.
How many beds does Logan Health – Conrad – LTC have?
Logan Health – Conrad – LTC has 59 beds.
Are there photos of Logan Health – Conrad – LTC?
Yes — there are 3 photos of Logan Health – Conrad – LTC in the photo gallery on this page.
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