Loving Heart Care Home

Overview of Loving Heart Care Home

Loving Heart Care Home is one of Antioch’s residential care facilities for the elderly, offering assisted living services to its residents. As part of their assisted living services, they provide their residents with quality care; 24/7 supervision and availability of staff for assistance, medication management and dispensing, and assistance with daily living activities including bathing, dining, and grooming, as needed.

Loving Heart Care Home also ensures the residents’ families that their loved ones are taken care of; providing nutritious meals and snacks daily, and with consideration to their dies, and creating activities and programs that promote their physical and mental well being. To ensure that the environment stays comfortable and safe, the staff takes care of laundry and housekeeping, keeping the place clean and sanitized all the time.

Facility Direct Line (925) 948-5221

6-bed community

A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.

8 years in operation

An established community with some operational experience and growing routines.

Walk Score: 23 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate

100%

Higher than the California average: 72.8%

Occupied beds

6 / 6

Average occupied beds in California homes 87 beds

Facility TypeResidential Care Elderly

StatusLicensed

IssuanceDecember 11, 2017

CountyContra Costa

Loving Heart Care Home is legally operated by Loving Heart Care Home Llc, and administered by Elvira Vahid Santos.

Since 2022 · 4 years of data 3 citations 8 total visits 2 complaint visits 4 official inspections 1 complaint investigation

Inspection Score

6 points above the California average for assisted living residences (81/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. California state average

Overall vs. CA average

Latest Inspection October 30, 2025

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	CA Average	vs. CA Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	3	10	This facility has 70% fewer total citations than a typical California assisted living residence (3 vs. CA avg 10).↓ 70% better
Serious citations (Type A) Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.	3	3	This facility has serious citations (type a) in line with the California average (3 vs. CA avg 3).— At avg Rank #753 / 1164 Serious citations (Type A) — State benchmarked This home is ranked 753rd out of 1164 homes in California. Shows this facility's # of serious citations compared to the California average among 1164 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Citations that do not pose an immediate risk but still represent a departure from required care or operational standards.	0	4	This facility has 100% fewer moderate citations (type b) than a typical California assisted living residence (0 vs. CA avg 4).↓ 100% better
Citations per year Average citations per year since 2022.	0.8	2.5	This facility has 68% fewer citations per year than a typical California assisted living residence (0.8 vs. CA avg 2.5).↓ 68% better
Citations per inspection Average citations per inspection.	0.4	3.3	This facility has 88% fewer citations per inspection than a typical California assisted living residence (0.4 vs. CA avg 3.3).↓ 88% better

Inspections & Visits State inspections evaluate whether the facility meets health and safety standards.	This Facility	CA Average	vs. CA Avg
Total visits Combined count of complaint visits, other regulatory visits, and official scheduled inspections.	8	16	This facility has 50% fewer total visits than a typical California assisted living residence (8 vs. CA avg 16).↓ 50% better
Complaint visits On-site visits triggered by formal complaints filed by residents, families, or staff.	2	13	This facility has 85% fewer complaint visits than a typical California assisted living residence (2 vs. CA avg 13).↓ 85% better Rank #324 / 1397 Complaint visits — State benchmarked This home is ranked 324th out of 1397 homes in California. Shows this facility's # of complaint visits compared to the California average among 1397 comparable communities in the ranking pool. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.	2	7	This facility has 71% fewer other visits than a typical California assisted living residence (2 vs. CA avg 7).↓ 71% better
Official inspections Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.	4	4	This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations On-site investigations triggered by complaints filed with California regulators.	1	10	This facility has 90% fewer complaint investigations than a typical California assisted living residence (1 vs. CA avg 10).↓ 90% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

October 30, 2025 annual inspection found no deficiencies and confirmed proper infection control, emergency plans, supplies, and safety equipment.
April 10, 2025 complaint investigation substantiated neglect causing resident pressure injuries and infection requiring hospitalization, resulting in a $500 civil penalty and two immediate health risk deficiencies.
August 25, 2022 inspection cited failure to maintain approved fire clearance for a converted garage bedroom, with a $500 penalty and agreement to secure clearance.

Show Inspection Reports

What does this home offer?

Pets Allowed

Transportation Services

Fitness and Recreation

4.3 miles from city center Estimated distance in miles from Antioch's city center to Loving Heart Care Home's address, calculated via Google Maps.

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The information below is reported by the California Department of Social Services and Department of Public Health.


TreVista Senior Living	AL MC	Antioch	131 Facility 131 CA AVG 103 Rank #482 / 1657	Yes	60 Facility 60 CA AVG 57 Rank #1050 / 2092	81 Facility 81 CA AVG 81 Rank #825 / 1401	5	13 Facility 13 CA AVG 13 Rank #953 / 1397	1 Facility 1 CA AVG 3 Rank #413 / 1164	8 Facility 8 CA AVG 13 Rank #738 / 1487	87.8% Facility 87.8% CA AVG 74.8% Rank #326 / 1368	-	Treg Antioch I Op Co Director LLC And Agemark Mgt LLC	Private Rooms
The Commons at Dallas Ranch	AL MC	Antioch	123 Facility 123 CA AVG 103 Rank #545 / 1657	Yes	35 Facility 35 CA AVG 57 Rank #1648 / 2092	68 Facility 68 CA AVG 81 Rank #1142 / 1401	5	49 Facility 49 CA AVG 13 Rank #1354 / 1397	2 Facility 2 CA AVG 3 Rank #600 / 1164	8 Facility 8 CA AVG 13 Rank #738 / 1487	85.4% Facility 85.4% CA AVG 74.8% Rank #343 / 1368	A+	Dallas Ranch Msl LLC And Msl Community Management LLC	Studio / 1 Bed / 2 Bed
Delta Shores Assisted Living	AL HC MC RC	Antioch	90 Facility 90 CA AVG 103 Rank #848 / 1657	No	76 Facility 76 CA AVG 57 Rank #530 / 2092	75 Facility 75 CA AVG 81 Rank #973 / 1401	3	16 Facility 16 CA AVG 13 Rank #1049 / 1397	-	3 Facility 3 CA AVG 13 Rank #1210 / 1487	94.4% Facility 94.4% CA AVG 74.8% Rank #199 / 1368	-	Sst Senior Care, LLC And Lake Shasta LLC	-
Friendship Care Home	AL RC	Antioch	35 Facility 35 CA AVG 103 Rank #1245 / 1657	Yes	78 Facility 78 CA AVG 57 Rank #486 / 2092	60 Facility 60 CA AVG 81 Rank #1294 / 1401	3	19 Facility 19 CA AVG 13 Rank #1111 / 1397	8 Facility 8 CA AVG 3 Rank #1015 / 1164	3 Facility 3 CA AVG 13 Rank #1210 / 1487	74.3% Facility 74.3% CA AVG 74.8% Rank #743 / 1368	-	Star Rcfe	-
Loving Heart Care Home	AL HC	Antioch	6 Facility 6 CA AVG 103 Rank #1330 / 1657	Yes	23 Facility 23 CA AVG 57 Rank #1811 / 2092	87 Facility 87 CA AVG 81 Rank #568 / 1401	4	2 Facility 2 CA AVG 13 Rank #324 / 1397	3 Facility 3 CA AVG 3 Rank #753 / 1164	8 Facility 8 CA AVG 13 Rank #738 / 1487	100.0% Facility 100.0% CA AVG 74.8% Rank #1 / 1368	-	Loving Heart Care Home LLC	-

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+

General California resident, Medi-Cal eligible, nursing home risk.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

Benefits

In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+

General California resident, Medicaid-eligible or low-income.

Income Limits ~$1,732/month individual, Medi-Cal threshold

Asset Limits $2,000 individual

Can hire family as caregivers.

Benefits

Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+

General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 38 counties; waitlists common.

Benefits

Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+

General California resident, own and live in home, 40% equity.

Income Limits (2025) ~$51,500/year household, adjusted annually

Asset Limits Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits

Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled

General California resident, Medi-Cal-eligible, nursing home-eligible.

Income Limits ~$2,829/month 300% FBR, individual

Asset Limits $2,000 individual

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits

Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age —

General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Is Loving Heart Care Home in a walkable area?

Loving Heart Care Home has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at Loving Heart Care Home?

Loving Heart Care Home's occupancy is 100%.

Who is the administrator of Loving Heart Care Home?

Elvira Vahid Santos is the administrator of Loving Heart Care Home.

How many beds does Loving Heart Care Home have?

Loving Heart Care Home has 6 beds.

Has Loving Heart Care Home had any recent citations?

Loving Heart Care Home has had 3 recently reported citations.

Are there photos of Loving Heart Care Home?

Yes — there are 4 photos of Loving Heart Care Home in the photo gallery on this page.

What is the address of Loving Heart Care Home?

Loving Heart Care Home is located at 2652 Carson Way, Antioch, CA 94531.

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