MaineGeneral Rehabilitation & Long Term Care – Gray Birch
Nursing Home, Assisted Living, Memory Care & Skilled Nursing · Augusta, ME
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

MaineGeneral Rehabilitation & Long Term Care – Gray Birch

Nursing Home, Assisted Living, Memory Care & Skilled Nursing · Augusta, ME
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
MaineGeneral Rehabilitation & Long Term Care – Gray Birch accepts Medicare, Medicaid, and private pay.
MaineGeneral Rehabilitation & Long Term Care – Gray Birch accepts Medicare, Medicaid, and private pay.

Overview of MaineGeneral Rehabilitation & Long Term Care – Gray Birch

MaineGeneral Rehabilitation & Long Term Care, Gray Birch provides nursing home, assisted living, memory care, and skilled nursing in Augusta, ME. Nursing home and skilled nursing services provide licensed nursing care on site around the clock. Assisted living helps with daily tasks such as bathing, dressing, and medication, while memory care provides a secured setting with supervision for someone at risk of wandering.

Several care levels are available. The community may suit a resident whose needs grow over time and who may be able to move to a different level of care without leaving the community. The home has 77 beds, with total nurse staffing of 5 hours and 6 minutes per resident per day, representing the daily hands-on nursing time allocated to each resident. Payment options include Medicare for short-term skilled care after a hospital stay, Medicaid for eligible residents whose savings may not cover a long stay, and private pay from personal funds. Pets are allowed, and Melissa Martin serves as the administrator.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 4.2% Below ME avg. ▼ 4.2% Below ME avg.ME average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 39.4% Above ME avg. ▲ 39.4% Above ME avg.ME average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 75.4% Below ME avg. ▼ 75.4% Below ME avg.ME average: 4.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▼ 32.5% Below ME avg. ▼ 32.5% Below ME avg.ME average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing Info Data period: Q4 2025 (October 1 – December 31, 2025).
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).

Headcount

Total staff Info Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure. 110 109 employees · 1 contractor · 53 on an average day
Staff per resident Info 110 total staff / 66 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart. 1.67 : 1 ↓ 17% · ME 2.01This facility: 1.67 staff per resident, 17% below the Maine average of 2.01 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. 110 staff ÷ 66 residents See full Maine ranking →
Average shift Info Average hours one staff member works on a day they are on shift, across every role. 8.5 h ↑ 5% · ME 8.1 hThis facility: 8.5 h, 5% above the Maine average of 8.1 h (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. 41,538 staff hours this quarter See full Maine ranking →

99.9% of staff hours were worked by the facility's own employees

Maine average: 87.4% · Contractors this quarter: Occupational Therapy Assistant (1)

Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant4204215,19292100%9.1
Registered Nurse220226,29192100%9.4
Clinical Nurse Specialist6063,4349098%7.7
Other Physician4042,83292100%8
Licensed Practical Nurse6062,2079199%9.3
Medication Aide/Technician5051,6689098%8.4
Speech Language Pathologist5051,5388693%7.5
Physical Therapy Assistant3031,4629098%8.5
Physical Therapy Aide4041,1626368%7.7
Medical Director1017048896%8
Physician Assistant1017048896%8
Occupational Therapy Aide2026947480%7.2
Administrator1016708592%7.9
Nurse Practitioner1016398188%7.9
Other Dietary Services Staff1015106571%7.8
Dietitian1014986368%7.9
RN Director of Nursing1014355661%7.8
Mental Health Service Worker1014055358%7.6
Respiratory Therapy Technician1012904549%6.4
Qualified Social Worker1011564852%3.3
Occupational Therapy Assistant0114867%8
42 Certified Nursing Assistant
Coverage 100%
22 Registered Nurse
Coverage 100%
6 Clinical Nurse Specialist
Coverage 98%
4 Other Physician
Coverage 100%
By The Numbers

Community insights.

Bed count Info A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions. 77 Rank #17 / 40Bed count — State benchmarked This nursing home is ranked 17th out of 40 nursing homes we track in Maine for bed count. Shows this facility's certified or reported bed count compared to other Maine facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Smaller home · May offer a more intimate, personalized care environment.

Walk Score Info Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation. Rank #28 / 43Walk Score — State benchmarked This nursing home is ranked 28th out of 43 nursing homes we track in Maine for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Maine facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
28 / 100
Occupancy rate Info Occupancy between 85% and 95% suggests balanced demand. Rank #23 / 34Occupancy rate — State benchmarked This nursing home is ranked 23rd out of 34 nursing homes we track in Maine for occupancy. Shows this facility's occupancy rate versus the Maine average, with its Statewide rank out of 34. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
90.1% This home usually has limited availability

Based on residents per day and 77 beds.

Higher than the Maine average: 84.3%
Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
69

Source: CMS Provider Information, average daily residents

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
126 days

About This Community

License Details

Facility TypeNursing Home
CountyKennebec
CMS Certification Number205054
MaineCare AvailableNo
Multi-level BuildingNo
Handicapped AccessibleNo

Ownership & Operating Entity

MaineGeneral Rehabilitation & Long Term Care – Gray Birch is administered by Melissa Martin.

Safety & Compliance

Resident Council

Additional Services

1 service
Transportation

Additional Policies & Features

Pets Allowed

Room Accommodations

Building TypeSingle-story

Contact MaineGeneral Rehabilitation & Long Term Care – Gray Birch

This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.

Inspection History

In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Maine state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Overall vs. ME average 3 Worse Metrics worse than Maine average:
• Deficiency Count (203% above)
• Deficiencies per inspection (13% above)
• Inspections With Deficiencies (135% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityME Averagevs. ME Avg
Deficiency Count Info Total deficiencies cited across all inspections on record for this facility. 278.9 This facility has 203% more deficiency count than a typical Maine nursing home (27 vs. ME avg 8.9).↑ 203% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.71.5 This facility has 13% more deficiencies per inspection than a typical Maine nursing home (1.7 vs. ME avg 1.5).↑ 13% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityME Averagevs. ME Avg
Total inspections Info Combined count of all inspections conducted at this facility. 166.1 This facility has had 162% more total inspections than the Maine average (16 vs. ME avg 6.1). More inspections can mean more regulatory scrutiny rather than worse care.↑ 162% more
Inspections With Deficiencies Info Inspections that resulted in at least one deficiency. Never exceeds the total inspection count. 41.7 This facility has 135% more inspections with deficiencies than a typical Maine nursing home (4 vs. ME avg 1.7).↑ 135% worse
Inspections

CMS Health Inspection History

Since 2023 · 3 years of data · Last health inspection Jun 2026

Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.

Total health inspections
5 ≈ 0% · ME 5This facility: 5, level with the Maine average of 5 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Total health citations
28 Rank #10 / 29Health citations — State benchmarked This nursing home is ranked 10th out of 29 nursing homes we track in Maine for health citations. Shows this facility's total health deficiency citations benchmarked to the Maine State average, with a ranking across all 29 ME facilities. Lower citation counts earn a better rank. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 9% · ME 30.7This facility: 28, 9% below the Maine average of 30.7 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citations per inspection
5.6 Rank #14 / 29Citations per inspection — State benchmarked This nursing home is ranked 14th out of 29 nursing homes we track in Maine for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Maine mean across 29 facilities with citation data. Lower is better. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.↓ 10% · ME 6.21This facility: 5.6, 10% below the Maine average of 6.21 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Citation severity
100% corrected 28 of 28 citations corrected
Bar = mix of this home's 28 citations, not a state comparison

Lighter shade = corrected

Critical J–L
0 ↓ 100% · ME 0.2This facility: 0, 100% below the Maine average of 0.2 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Immediate jeopardy
Serious G–I
1 ↑ 233% · ME 0.3This facility: 1, 233% above the Maine average of 0.3 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Actual harm
Moderate D–F
25 ↓ 11% · ME 28.1This facility: 25, 11% below the Maine average of 28.1 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, more than minimal risk
Minor A–C
2 ↓ 5% · ME 2.1This facility: 2, 5% below the Maine average of 2.1 (among Maine facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
No harm, minimal risk

Latest inspection: Jun 30, 2026 · 1 citation (Resident Rights, moderate), corrected

Most cited category: Resident Rights, 6 of 28 citations · 8 categories in total

Citations history
Most recent first
Jun 30, 2026 1 citation
Resident Rights moderate citation Corrected
Jan 14, 2026 7 citations
Infection Control moderate citation Corrected
Nutrition moderate citation Corrected
Nutrition moderate citation Corrected
Pharmacy minor citation Corrected
Pharmacy moderate citation Corrected
Quality of Care moderate citation Corrected
Resident Rights moderate citation Corrected
Aug 07, 2024 11 citations
Infection Control moderate citation Corrected
Infection Control moderate citation Corrected
Nutrition moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care moderate citation Corrected
Care Planning minor citation Corrected
Care Planning moderate citation Corrected
Care Planning moderate citation Corrected
Resident Rights moderate citation Corrected
Resident Rights moderate citation Corrected
May 22, 2024 2 citations
Abuse/Neglect moderate citation Corrected
Care Planning moderate citation Corrected
May 24, 2023 7 citations
Administration moderate citation Corrected
Nutrition moderate citation Corrected
Quality of Care moderate citation Corrected
Quality of Care serious citation Corrected
Care Planning moderate citation Corrected
Resident Rights moderate citation Corrected
Resident Rights moderate citation Corrected
Top deficiency categories
Share of 28 citations
Resident Rights 6 deficiencies (21%)
Quality of Life & Care 6 deficiencies (21%)
Resident Assessment & Care Planning 5 deficiencies (18%)
Nutrition & Dietary 4 deficiencies (14%)
Infection Control 3 deficiencies (11%)
Pharmacy Services 2 deficiencies (7%)
Administration 1 deficiency (4%)
Abuse, Neglect & Exploitation 1 deficiency (4%)
How citations are counted

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

25 of 28 citations resulted from standard inspections; and 3 of 28 resulted from complaint investigations.

Includes all CMS health inspection records for this property, which could include management/ownership changes.

Source

Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Enforcement

Penalties and fines About penalties and fines Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database · Data as of Aug 2026

No penalties in the past 3 years

No civil money penalties or payment denials on record since Aug 2023.

Clean record
Total fines
$0 ME avg $21KMaine average: $20,702. Average among the 28 Maine facilities with a penalty on record.US avg $67KUS average: $67,417, among the 6,775 US facilities with a penalty on record.
Number of fines
0 ME avg 1.14Maine average: 1.14. Average among the 28 Maine facilities with a penalty on record.US avg 1.96US average: 1.96, among the 6,775 US facilities with a penalty on record.
Payment denials What is a payment denial? Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0 ME avg 0.32Maine average: 0.32. Average among the 28 Maine facilities with a penalty on record.US avg 0.36US average: 0.36, among the 6,775 US facilities with a penalty on record.
Health Outcomes

Quality of care over time

How residents at this home fare on health outcomes and preventive care, compared with the Maine average.

Data as of Aug 2026 · CMS Care Compare

Long-stay quality rating Info CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best. 1 / 5 Significantly below average
Short-stay quality rating Info CMS star rating for the care of short-stay residents, mostly people recovering after a hospital stay for under 100 days. It is built from the short-stay quality measures below. 5 stars is the best. 3 / 5 Average
High-risk clinical events Info Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better. 12.8 Score · lower is better ↑ 2% · ME 12.6This facility: 12.8, 2% above the ME average of 12.6 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Functional decline Info Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better. 21.7 Score · lower is better ↓ 18% · ME 26.5This facility: 21.7, 18% below the ME average of 26.5 (among ME facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.

11 long-stay measures: 5 better, 6 worse

3 short-stay measures: 2 better, 1 worse

Financials

Money and staffing.

MaineGeneral Rehabilitation & Long Term Care – Gray Birch’s finances from its CMS cost report for the fiscal year ending June 2025, compared with 27 Maine nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.

FY Jun 2025

Is it financially stable?

Losing money on care, but less than last year

−26.6% operating margin

+23.7 pts vs prior year

An operating loss in 8 of the last 8 reported years. Other income ($0.0M) trims the net loss to −$3.2M. Watch for cost-cutting that reaches staffing.

Does it invest in staff?

Spends more on payroll than most Maine homes

88.5% payroll share of revenue

ME average 53.4%Rank #2 / 27Payroll % of net patient revenue — State benchmarked This nursing home is ranked 2nd out of 27 nursing homes we track in Maine for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Maine average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Maine that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.

Payroll rose $1.8M while revenue rose $1.4M. Check hours per resident in the staffing section to confirm it reaches the floor.

Who this home usually serves

Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.
Over a year: CMS SNF Cost Report, FY2025 Snapshot: CMS Long-Term Care Facility Characteristics (quarterly), Jun 2026
Resident snapshot
66 residents · Jun 2026 Residents counted on the date of the latest CMS report, which updates quarterly.
Medicare 14 · 21%
Medicaid 44 · 67%
Private pay & other 8 · 12%
Shows care patterns over time; not used to rate this facility.

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Typical stay

Medicare 6 days Medicaid 1 year Private pay & other 10 - 11 months

Places of interest near MaineGeneral Rehabilitation & Long Term Care – Gray Birch

Address 1.8 miles from city center Info Estimated distance in miles from Augusta's city center to MaineGeneral Rehabilitation & Long Term Care – Gray Birch's address, calculated via Google Maps.

Calculate Travel Distance to MaineGeneral Rehabilitation & Long Term Care – Gray Birch

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Compare Nursing Homes around Augusta

Info below is compiled from CMS reports & the ME Dept. of Health & Human Services (DHHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest-ranked to lowest-ranked based on our methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. RESC (Residential Care): Personal care and daily-living support in a smaller, more intimate residential setting. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Maine average is: 53.4% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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AL
MC
RESC
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SNF
Augusta
108
Facility 108
ME AVG 66
Rank #8 / 40
95.6%
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Rank #10 / 34
+13%
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★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +2%+64%
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12
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$100.1MFiscal year ending 06/2025
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ME AVG $19.7M
Rank #1 / 27
$16.4MFiscal year ending 06/2025
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ME AVG $8.1M
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16.4%Fiscal year ending 06/2025
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ME AVG 53.4%
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205126
MaineGeneral Rehabilitation & Long Term Care – Gray Birch ★ ★ ★ ☆ ☆
NH
AL
MC
SNF
Augusta
77
Facility 77
ME AVG 66
Rank #17 / 40
90.1%
Facility 90.1%
ME AVG 84.3%
Rank #23 / 34
+7%- ★ ★ ★ ★ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ +34%-
$0
Facility $0
ME AVG $20.7k
Rank #1 / 29
28
Facility 28
ME AVG 30.7
Rank #10 / 29
5.6
Facility 5.6
ME AVG 6.2
Rank #14 / 29
169-
28
Facility 28
ME AVG 44
Rank #28 / 43
Mainegeneral Health
$12.0MFiscal year ending 06/2025
Facility $12.0MFiscal year ending 06/2025
ME AVG $19.7M
Rank #16 / 27
$10.6MFiscal year ending 06/2025
Facility $10.6MFiscal year ending 06/2025
ME AVG $8.1M
Rank #8 / 27
88.5%Fiscal year ending 06/2025
Facility 88.5%Fiscal year ending 06/2025
ME AVG 53.4%
Rank #2 / 27
205054
Augusta Center for Health & Rehabilitation ★ ★ ★ ☆ ☆
NH
HOS
PC
RC
SNF
Augusta (Mayfair)
72
Facility 72
ME AVG 66
Rank #18 / 40
94.2%
Facility 94.2%
ME AVG 84.3%
Rank #12 / 34
+12%
3.80
Facility 3.80
ME AVG 4.67
Rank #21 / 29
★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +9%-19%
$0
Facility $0
ME AVG $20.7k
Rank #1 / 29
30
Facility 30
ME AVG 30.7
Rank #17 / 29
6.0
Facility 6.0
ME AVG 6.2
Rank #16 / 29
168-
23
Facility 23
ME AVG 44
Rank #29 / 43
Ryan Francis
$9.9MFiscal year ending 12/2024
Facility $9.9MFiscal year ending 12/2024
ME AVG $19.7M
Rank #22 / 27
$5.2MFiscal year ending 12/2024
Facility $5.2MFiscal year ending 12/2024
ME AVG $8.1M
Rank #22 / 27
52.1%Fiscal year ending 12/2024
Facility 52.1%Fiscal year ending 12/2024
ME AVG 53.4%
Rank #17 / 27
205077
Oak Grove Center ★ ☆ ☆ ☆ ☆
NH
Waterville
90
Facility 90
ME AVG 66
Rank #13 / 40
93.3%
Facility 93.3%
ME AVG 84.3%
Rank #14 / 34
+11%
3.69
Facility 3.69
ME AVG 4.67
Rank #28 / 29
★ ☆ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ -8%-21%
$14.1k
Facility $14.1k
ME AVG $20.7k
Rank #25 / 29
63
Facility 63
ME AVG 30.7
Rank #29 / 29
9.0
Facility 9.0
ME AVG 6.2
Rank #28 / 29
184-
41
Facility 41
ME AVG 44
Rank #21 / 43
Laura Matones
$11.5MFiscal year ending 09/2024
Facility $11.5MFiscal year ending 09/2024
ME AVG $19.7M
Rank #19 / 27
$4.6MFiscal year ending 09/2024
Facility $4.6MFiscal year ending 09/2024
ME AVG $8.1M
Rank #25 / 27
39.7%Fiscal year ending 09/2024
Facility 39.7%Fiscal year ending 09/2024
ME AVG 53.4%
Rank #24 / 27
205091

Rank badges are statewide and care-type specific: each nursing home is ranked against every other ME nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities

Financial Assistance for
Nursing Home in Maine

MaineGeneral Rehabilitation & Long Term Care – Gray Birch is located in Augusta, Maine.
Here are the financial assistance programs available to residents in Maine.

Get Financial aid guidance

Home and Community Benefits for the Elderly

MaineCare HCB Program

Age 65+ or 18+ with disability
General Maine resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
ME

Rural access emphasized.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Meals ($6/meal) Adult day services ($60/day)

Maine Statewide Respite Program

ME Respite Program

Age —
General Caregiver of someone 60+ with dementia, Maine resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
ME

Limited to dementia caregivers; capped funding.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$60/day)

MaineCare Long-Term Care (Nursing Facility Services)

MaineCare Nursing Facility Services

Age 65+
General Maine resident, Medicaid-eligible, requires nursing home-level care.
Income Limits (2025) $943/month (individual); must be less than nursing home cost for full coverage.
Asset Limits $2,000 (individual), $3,000 (couple); spousal allowance up to $155,356.
ME

Home equity limit of $636,000; estate recovery applies post-55.

Benefits
24/7 nursing care Meals Therapy Medications (hours unlimited per medical need)

Consumer-Directed Home-Based Care (CDHBC)

Maine Consumer-Directed Personal Assistance Services

Age 65+
General Maine resident, needs ADL assistance, income/asset limits apply.
Income Limits (2025) ~$2,000/month varies by AAA
Asset Limits Not strict; prioritizes low-income.
ME

Available through five Area Agencies on Aging.

Benefits
Personal care (20-30 hours/week) PERS Adult day care Home modifications

Home Accessibility and Repair Program

Maine State Housing Authority Home Accessibility and Repair

Age 62+
General Maine resident, homeowner, low-income.
Income Limits (2025) ~$34,000/year individual, 80% AMI, varies by county
Asset Limits Not specified; focus on income.
ME

Includes Elderly Hardship Grants for urgent repairs.

Benefits
Wheelchair ramps Grab bars Roof repairs (up to $20,000/project)

Program of All-Inclusive Care for the Elderly (PACE)

Maine PACE (not widely available yet)

Age 55+
General Maine resident, Medicare/Medicaid-eligible, nursing home-level care need, community-safe.
Income Limits (2025) No strict limit; Medicaid portion $2,901/month max.
Asset Limits $2,000 (individual) for Medicaid portion.
ME

Pilot phase; check availability with DHHS.

Benefits
Medical care Personal care Day center Transportation Respite (tailored to need)

Veterans Aid and Attendance (A&A) Benefit

Maine VA Aid and Attendance

Age —
General Wartime veteran/spouse, age 65+ or disabled, needs ADL help, Maine resident.
Income Limits (2025) Net income minus medical expenses < $1,984/month individual with A&A
Asset Limits $155,356 net worth limit
ME

High veteran population in rural areas.

Benefits
Cash benefit ($1,478-$2,471/month, varies by status) for care costs

Medicare Savings Programs (MSP)

Maine Medicare Savings Programs

Age 65+
General Maine resident, Medicare Part A/B enrollee.
Income Limits (2025) $2,014/month (individual, QMB), $2,706/month (SLMB/QI).
Asset Limits $9,090 (individual), $13,630 (couple).
ME

Includes Qualified Medicare Beneficiary (QMB), Specified Low-Income Medicare Beneficiary (SLMB), and Qualified Individual (QI).

Benefits
Covers Medicare premiums (up to $174.70/month Part B) Co-pays Deductibles

Frequently Asked Questions about MaineGeneral Rehabilitation & Long Term Care – Gray Birch

Is MaineGeneral Rehabilitation & Long Term Care – Gray Birch in a walkable area?

MaineGeneral Rehabilitation & Long Term Care – Gray Birch has a walk score of 28. Car-dependent. A few nearby services may be reachable on foot, but most trips require transportation.

What is the occupancy rate at MaineGeneral Rehabilitation & Long Term Care – Gray Birch?

MaineGeneral Rehabilitation & Long Term Care – Gray Birch's occupancy is 90.1%.

Are pets allowed at MaineGeneral Rehabilitation & Long Term Care – Gray Birch?

Yes, MaineGeneral Rehabilitation & Long Term Care – Gray Birch allows residents to bring their pets.

Does MaineGeneral Rehabilitation & Long Term Care – Gray Birch operate as a for-profit or non-profit?

MaineGeneral Rehabilitation & Long Term Care – Gray Birch is registered as a non-profit in ME.

Who is the administrator of MaineGeneral Rehabilitation & Long Term Care – Gray Birch?

Melissa Martin is the administrator of MaineGeneral Rehabilitation & Long Term Care – Gray Birch.

What is the overall rating for MaineGeneral Rehabilitation & Long Term Care – Gray Birch?

MaineGeneral Rehabilitation & Long Term Care – Gray Birch received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does MaineGeneral Rehabilitation & Long Term Care – Gray Birch have?

MaineGeneral Rehabilitation & Long Term Care – Gray Birch has 77 beds.

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