Nursing Home

Majestic Care of West Allen

Overview of Majestic Care of West Allen
Majestic Care of West Allen provides compassionate skilled nursing care. It offers a warm, welcoming environment and highly individualized care. Services include long-term care, post-surgical services, and various therapies.
(260) 625-3545

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Indiana average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Indiana average: 2.7/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Indiana average: 2.6/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
Indiana average: 4.0/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
2h 50m per day

This home provides 20% less nursing time per resident than the Indiana average.

Indiana average: 3h 32m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 96

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Indiana average
Occupancy rate 83.3%
Residents per day (avg) 78
Occupancy rate
83.3%
Residents per day (avg)
78

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

14% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

35% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

51% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Governmental community
Operated by county authorities.
Home revenue
$12.5M
Surplus of revenue
$2.3M
Governmental community Operated by county authorities.
Home revenue
$12,490,005.00
Surplus of revenue
$2,250,153.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.0M
23.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.3M
Total costs $10.2M
Bed community size
96-bed community
A larger shared setting that may offer more common spaces and organized community services.

About this community

Occupancy

Occupancy rate
83%
21% higher than Indiana average

Indiana average: 69%

Occupied beds
80 / 96
Average residents 70 per day

License details

Facility type
Nursing Home (skilled Nursing Facility)
Status Active
Issuance June 1, 2025

Additional licensing details

License number: 25-000215-1
CMS Certification Number: 155322

Ownership & operating entity

Majestic Care of West Allen is administrated by ZACHARY KRUMWIED.

Profit status: OTHER

Staffing

Key information about the people who lead and staff this community.

Leadership

Director of Nursing: KIARA ROBINSON

Care Services

Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Skilled Nursing
Physical Therapy
Occupational Therapy
Speech Therapy
Respite Care
Hospice Care
Memory Care
Long-Term Care
Short-Term Care

Contact Information

Fax: (260) 625-3328

Programs & Activities

Specific Programs
Skilled Nursing Care, Speech Therapy, Physical Therapy, Occupational Therapy, Respite Care, Hospice Care, Memory Care, Long-Term Care, Short-Term Care

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

11 visits/inspections

Results

4 with citations

0 without citations

Indiana average: 8 complaint visits

Indiana average: 3 inspections with citations

7 complaints

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 4 complaints

Latest inspection

Date:June 12, 2025
Type:Life Safety

35 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 26 citations

52 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for Majestic Care of West Allen

The most recent inspection on June 12, 2025, found the facility out of compliance with Life Safety Code requirements due to deficiencies related to sprinkler system maintenance, door latching, smoke barrier door damage, and electrical equipment testing. Earlier inspections showed a pattern of Life Safety Code issues as well as deficiencies in resident care areas such as grooming, nutrition, dementia care, and medication administration. Several complaint investigations were substantiated, including medication administration errors and dementia care interventions, while most complaints were found unsubstantiated. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history indicates ongoing challenges with environmental safety and resident care, with some corrective actions noted but no clear sustained improvement trend.

Health Inspection History

Inspections
Total health inspections 8

Indiana average 6


Last Health inspection on Jul 2025

Total health citations 14
Citations per inspection
1.75

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

6 of 14 citations resulted from standard inspections; 5 of 14 resulted from complaint investigations; and 3 of 14 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Indiana average

Indiana average: 0.2


Serious Health citations More info 0
100% better than Indiana average

Indiana average: 0.6

0 critical citations More info Indiana average: 0.2

0 serious citations More info Indiana average: 0.6

13 moderate citations More info Indiana average: 23.8

1 minor citation More info Indiana average: 0.4
Citations history (last 3 years)
Quality of Care moderate citation Jul 25, 2025
Corrected

Environmental moderate citation May 08, 2025
Corrected

Nutrition moderate citation May 08, 2025
Corrected

Nutrition minor citation May 08, 2025
Corrected

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Majestic Care of West Allen
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IN 46814
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Nursing Home 24/7 care needed

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Places of interest near Majestic Care of West Allen

Address 86.2 miles from city center

Address FORT WAYNE, IN 46814

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

91
Total Staff
74
Employees
17
Contractors
24,566
Total Hours (Quarter)
35
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse47.8 No
Licensed Practical Nurse77.8 No
Certified Nursing Assistant327.8 No
Staff by Category
Administration
2 staff
6.9hs shift avg
Nursing Staff
63 staff
7.8hs shift avg
Physicians & Practitioners
5 staff
7.8hs shift avg
Therapy Services
12 staff
6.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
7.4hs shift avg
Dietary Services
5 staff
6.6hs shift avg
Other Services
2 staff
7.9hs shift avg
Contractor Analysis
6.5%
of total hours from contractors
1,585 contractor hours this quarter
Physical Therapy Aide: 3 Qualified Social Worker: 2 Medical Director: 1 Feeding Assistant: 2 Respiratory Therapy Technician: 2 Speech Language Pathologist: 2 Physical Therapy Assistant: 5
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant3203211,12691100%7.8
Medication Aide/Technician130133,44291100%7.9
Licensed Practical Nurse7073,06191100%7.8
Other Dietary Services Staff4041,1738796%6.4
RN Director of Nursing5051,0926976%8
Nurse Practitioner2028347481%7.8
Registered Nurse4045095560%7.8
Mental Health Service Worker1014966268%8
Administrator1014876167%8
Physical Therapy Aide0334776875%7
Qualified Social Worker0224666369%7.4
Speech Language Pathologist0224426268%7.1
Dietitian1014165864%7.2
Clinical Nurse Specialist3033063538%7.9
Physical Therapy Assistant055751820%4.2
Respiratory Therapy Technician022722426%3
Dental Services Staff1014067%6.7
Feeding Assistant022361314%2.7
Medical Director011181213%1.5

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
78 residents
Residents by payment source
Medicare
3 residents (3.8%)
Medicaid
70 residents (89.7%)
Private pay or other
5 residents (6.4%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.3
33% better than Indiana average

Indiana average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 12.6
26% better than Indiana average

Indiana average: 17.1

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 4.0%
67% better than Indiana average

Indiana average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 8.4%
41% better than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.5%
In line with Indiana average

Indiana average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 4.9%
27% worse than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.3%
In line with Indiana average

Indiana average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Indiana average

Indiana average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.1%
11% better than Indiana average

Indiana average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 80.1%
232% worse than Indiana average

Indiana average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 14.5%
16% worse than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
6% better than Indiana average

Indiana average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 83.1%
13% worse than Indiana average

Indiana average: 95.4%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.7%
20% better than Indiana average

Indiana average: 81.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 80.0%
In line with Indiana average

Indiana average: 79.0%

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Financial Aid for Indiana Seniors

Get financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

CHOICE Program

Indiana CHOICE

Age 60+, Indiana resident, at risk of nursing home.

~$2,000/month (varies).

$10,000 (individual).

Limited funding; regional variation.

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled, Indiana resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+, unemployed, low-income, Indiana resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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