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Boasting a home-like ambiance creates a beautiful experience for residents to feel like they belong. They encourage independence in their residents, which is why they provide a lifestyle based on their terms. The home specializes in ambulatory, non-ambulatory care, and hospice services delivered with the assurance seniors maintain comfort and flexibility. Mayfair House is committed to creating a wonderful home for seniors to embrace a new life chapter.
Community accommodations include round-the-clock care, housekeeping, transportation, home-cooked meals, medication management, and ADLs. A team of professionals available consists of a dietician, a nursing staff, and medication aides.
Lower than the Virginia average: 85.7%Mayfair House Senior Living is administrated by Tina Botdorf.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 52 | 32 | This facility has 63% more total deficiencies than a typical Virginia assisted living residence (52 vs. VA avg 32).↑ 63% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 10.4 | 6.4 | This facility has 63% more deficiencies per year than a typical Virginia assisted living residence (10.4 vs. VA avg 6.4).↑ 63% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 4.3 | 2.3 | This facility has 87% more deficiencies per inspection than a typical Virginia assisted living residence (4.3 vs. VA avg 2.3).↑ 87% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 12 | 14 | This facility has 14% fewer total inspections than a typical Virginia assisted living residence (12 vs. VA avg 14).↓ 14% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 11 | 9 | This facility has 22% more inspections with violations than a typical Virginia assisted living residence (11 vs. VA avg 9).↑ 22% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 92% | 64% | This facility has 28 percentage points higher inspection violation rate than a typical Virginia assisted living residence (92% vs. VA avg 64%).↑ 28% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 7 | This facility has 43% fewer total complaints than a typical Virginia assisted living residence (4 vs. VA avg 7).↓ 43% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.8 | 1.4 | This facility has 43% fewer complaints per year than a typical Virginia assisted living residence (0.8 vs. VA avg 1.4).↓ 43% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on March 17, 2025, found no deficiencies after a complaint investigation. Earlier inspections showed a pattern of deficiencies primarily related to medication management, staff conduct, documentation, and building maintenance. Several complaint investigations substantiated issues such as improper medication administration, failure to respect residents’ rights, and incomplete staff background checks. Enforcement actions like fines or license suspensions were not listed in the available reports. The facility’s record shows ongoing challenges with regulatory compliance, with some recent investigations indicating repeated concerns in resident care and staff performance.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Housing Options: Private Rooms / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
0.9 miles from city center
Estimated distance in miles from Portsmouth's city center to Mayfair House Senior Living's address, calculated via Google Maps.
— 0.47 miles to nearest hospital (Naval Medical Center Portsmouth)
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Mayfair House Senior Living is located in Portsmouth, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Autumn Care of Portsmouth |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Portsmouth (Midtown) | 105 | Yes | 72 | Private Rooms / Semi-Private Rooms | - | 90.5% | - | - | - | - | - |
| Commonwealth Senior Living at Churchland House |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Portsmouth (West Norfolk Road) | 80 | No | 15 | Private Rooms / Semi-Private Rooms | Mr. Luke Peterson | 87.5% | 14 | 92.9% | 7 | 38 | 2.7 |
| Karolwood Gardens Portsmouth |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Portsmouth (Bon Secours Way) | 75 | Yes | 69 | Private Rooms / Semi-Private Rooms | Rachel Ford | 56.0% | 24 | 79.2% | 11 | 100 | 4.2 |
| Mayfair House Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Portsmouth (Park View) | 55 | No | 84 | Private Rooms / Semi-Private Rooms | Tina Botdorf | 47.3% | 12 | 91.7% | 4 | 52 | 4.3 |
| Emily Green Shores Assisted |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Portsmouth (Midtown) | 39 | No | 13 | Private Rooms / Semi-Private Rooms | Ms. Veronica Drewery | 53.8% | 14 | 78.6% | 8 | 25 | 1.8 |
Mayfair House Senior Living is in the Park View neighborhood of Portsmouth.
Mayfair House Senior Living has a walk score of 84. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to VA state health department records, Mayfair House Senior Living's license expires on December 31, 2025.
Mayfair House Senior Living's occupancy is 47%.
Tina Botdorf is the administrator of Mayfair House Senior Living.
Mayfair House Senior Living has 55 beds.
Mayfair House Senior Living has had 12 recently reported deficiencies.
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