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Memory Care of the Triad is a 42-bed memory care center at 413 North Main Street, Kernersville, Forsyth County, North Carolina, 0.9 miles from downtown. the facility offers memory care services for special care residents. CMS Overall Rating is 4 out of 5 stars. Current occupancy is 42 residents (100 percent).
The facility does not accept Medicaid or Medicare.
The regulatory record spans eight years with serious deficiencies in resident safety, medication management, therapeutic diet compliance, facility maintenance, and fire safety. Over six years, Memory Care logged 55 deficiencies, averaging 9.2 annually, 77 percent worse than North Carolina’s 5.2-deficiency benchmark. A July 15, 2015, annual survey cited one deficiency in missing quarterly assessments for all special care unit residents. A July 21, 2015, construction survey cited eleven deficiencies in fire-resistant walls, egress hazards, floor covers, fire protection equipment, emergency switches, magnetic locking, door closure, oxygen storage, electrical wiring, exhaust fans, and wall penetrations.
A July 13, 2017, construction survey cited eight deficiencies in special locking arrangements, inspection reports, hand grips, ventilation, oxygen storage, fire protection, floor drains, and toilet seats. An August 25, 2017, follow-up construction survey cited five deficiencies in locking arrangements, hand grips, ventilation, oxygen storage, and fire protection. A November 7, 2017, follow-up construction survey cited one deficiency in fire protection in electrical ceiling penetrations. A May 16, 2018, annual survey cited six deficiencies: unlocked hazardous materials storage accessible to residents, unclean facility, missing tuberculosis testing, failure to notify physicians of critical conditions including high blood sugar and suicidal ideation without medication, and medication administration failures with 26 missed antipsychotic doses and 66 other missed doses.
A July 6, 2018, complaint investigation substantiated critical failures: inadequate supervision of three disoriented residents resulting in repeated falls with broken elbow, subdural hematoma, and broken wrist; medication administration errors including crushing non-crushable medications and improper dosing; inaccurate eMAR; and medication aide administering without required exam. An October 4, 2018, follow-up survey cited one deficiency in facility cleanliness. A January 25, 2019, complaint investigation substantiated roach infestation with dead and live roaches in kitchen and pantry, and cited special locking arrangement non-compliance. A July 31, 2019, construction survey cited seven deficiencies in emergency release switches, hand grips, ceiling panels, door latching, door hardware, gas lines, and exhaust fans.
A September 17, 2019, follow-up construction survey cited two deficiencies in hand grips and door latching. An October 7, 2021, annual survey cited five deficiencies in therapeutic diet menus for 11 residents, diet listing accuracy, insulin administration timing, staff training hours, and COVID-19 visitor screening. A July 6, 2023, annual survey cited two deficiencies in therapeutic diet service and eMAR documentation. No fines or license suspensions are records.
The facility’s 4-star CMS rating contradicts a 77 percent worse-than-average deficiency rate. The July 2018 substantiated complaint documenting three residents with repeated falls resulting in broken elbow, subdural hematoma, and broken wrist due to inadequate supervision represents critical patient safety failure. The May 2018 unlocked hazardous materials storage and failure to notify of suicidal threat without available medication constitute critical neglect.
Before placement, families must ask about the July 2018 falls and supervision protocols, medication management, and therapeutic diet menu compliance.
Higher than the North Carolina average: 76.4%In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 55 | 46 | This facility has 20% more total deficiencies than a typical North Carolina nursing home (55 vs. NC avg 46).↑ 20% worse |
|
Deficiencies per year
Average deficiencies per year since 2015.
| 5 | 4.2 | This facility has 19% more deficiencies per year than a typical North Carolina nursing home (5 vs. NC avg 4.2).↑ 19% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.8 | 2.2 | This facility has 18% fewer deficiencies per inspection than a typical North Carolina nursing home (1.8 vs. NC avg 2.2).↓ 18% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 31 | 21 | This facility has 48% more total inspections than a typical North Carolina nursing home (31 vs. NC avg 21).↑ 48% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 27 | 19 | This facility has 42% more inspections with deficiencies than a typical North Carolina nursing home (27 vs. NC avg 19).↑ 42% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 87% | 90% | This facility has 3 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (87% vs. NC avg 90%).↓ 3% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on July 6, 2023, identified deficiencies related to serving therapeutic diets as ordered and inaccuracies in electronic medication administration records. Earlier inspections showed a recurring pattern of issues with therapeutic diet management, medication administration, and building code compliance, including problems with hand grips, door latches, and fire protection measures. Complaint investigations found one substantiated case involving pest control issues and another involving supervision and medication errors that resulted in resident injuries. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows ongoing challenges with diet and medication documentation but no clear trend of improvement or worsening in recent years.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
0.9 miles from city center
Estimated distance in miles from Kernersville's city center to Memory Care of the Triad's address, calculated via Google Maps.
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Memory Care of the Triad is located in Kernersville, North Carolina.
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The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
| Carol Woods |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Chapel Hill (Carol Woods) | 119 | 76.7% | 0% | 5.94 | +239% | +49% | $0 | 7 | 3.5 | - | 23 | A+ | 13 | The Chapel Hill Residential Retirement Center, Inc. | $46.7M | $18.0M | 38.5% | 345199 | ||||
| Brookdale Carriage Club Providence |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Olde Providence North) | 77 | 71.5% | -6% | 8.12 | +78% | +104% | $0 | 11 | 3.7 | - | 8 | A+ | 12 | Bkd Fm Holding Company LLC | $7.1M | $8.1M | 114.8% | 345482 | ||||
| Pineville Rehabilitation & Living Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Pineville (Lakeview Drive) | 106 | 68.3% | -11% | 3.96 | +39% | 0% | $116.0k | 45 | 9.0 | 3 | 84 | A+ | 25 | Ncnh Holdings LLC | $12.1M | $5.7M | 47% | 345415 | ||||
| Walnut Ridge |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Walnut Cove (Windmill Street) | 63 | 100.0% | +31% | 3.12 | -50% | -22% | $40.1k | 23 | 4.6 | 3 | 63 | A+ | 50 | Nita Davis | $12.9M | $3.9M | 29.9% | 345089 |
Memory Care of the Triad has a walk score of 17. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to NC state health department records, Memory Care of the Triad's license number is HAL-034-068.
Memory Care of the Triad's occupancy is 100%.
Memory Care of the Triad received a 4-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
Memory Care of the Triad has 42 beds.
Memory Care of the Triad is located at 413 North Main Street Kernersville, NC 27284.
(336) 993-4696 will put you in contact with the team at Memory Care of the Triad.
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