Mercy House New Braunfels
Memory Care & Assisted Living · New Braunfels, TX
Mercy House New Braunfels
Memory Care & Assisted Living · New Braunfels, TX
Mercy House in New Braunfels, Texas, comprises a dedicated team of professionals who provide seniors with specialized assisted living and memory care services. Renowned for their exceptional approach, they empathize with the challenges of transitioning to a new living arrangement. Their well-organized team prioritizes resident care, creating a familial atmosphere in this historically rich location. With a focus on individualized care, Mercy House accommodates up to 16 residents, ensuring each receives personalized attention.
As an assisted living and memory care facility that feels like family, Mercy House welcomes short-term stays, providing indoor and outdoor common areas. Its premier accommodations include specialized meal plans, memory care activities, calendar-filled recreational programs, ADLs, and medication management.
16-bed community Rank #810 / 989Bed count — State benchmarkedThis home is ranked 810th out of 989 homes in Texas. Shows this facility's certified or reported bed count compared to other Texas SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.
Walk Score: 13 / 100 Rank #1196 / 1392Walk Score — State benchmarkedThis home is ranked 1196th out of 1392 homes in Texas. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Texas SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
About this community
Facility TypeType B
StatusLicensed
CountyComal
Mercy House New Braunfels is legally operated by Darsea I, Llc.
Alzheimer's Certification
Inspection History
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
Since 2022 · 4 years of data
3 citations
2 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Texas state average
Overall vs. TX average
1 Worse
Metrics worse than Texas average:
• Inspections with citations (100% above) 4 Better Metrics better than Texas average:
• Total citations (50% below)
• Health citations (50% below)
• Life safety citations (67% below)
• Citations per year (47% below)
• Inspections with citations (100% above) 4 Better Metrics better than Texas average:
• Total citations (50% below)
• Health citations (50% below)
• Life safety citations (67% below)
• Citations per year (47% below)
Latest Inspection
September 20, 2022
Other
Citations
|
This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
|
3 | 6 | This facility has 50% fewer total citations than a typical Texas assisted living residence (3 vs. TX avg 6).↓ 50% better |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
|
1 | 2 | This facility has 50% fewer health citations than a typical Texas assisted living residence (1 vs. TX avg 2).↓ 50% better |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
|
2 | 6 | This facility has 67% fewer life safety citations than a typical Texas assisted living residence (2 vs. TX avg 6).↓ 67% better |
|
Citations per year
Average citations per year since 2022.
|
0.8 | 1.5 | This facility has 47% fewer citations per year than a typical Texas assisted living residence (0.8 vs. TX avg 1.5).↓ 47% better |
Inspections
|
This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
|
2 | 1 | This facility has 100% more inspections with citations than a typical Texas assisted living residence (2 vs. TX avg 1).↑ 100% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- September 20, 2022 inspection cited two deficiencies for failing to meet required sprinkler system and fire alarm standards under NFPA and assisted living licensing rules.
- Previous 2019 life safety code violations involved sprinkler and fire alarm system issues that were corrected before the 2022 inspection.
- No complaints were substantiated in the most recent inspection, and the facility addressed earlier fire safety deficiencies.
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Transportation Services
Fitness and Recreation
Mercy House New Braunfels Reviews
Taree Schrubb
My husband Vic was at Mercy House for 7 weeks before his passing on December 29, 2024. I was very pleased with the care he received there. The CNA's were very kind to Vic and tried to help him with my suggestions to get him to eat. I feel this was a good environment for him as I could not take care of him at home when he was discharged from the hospital after a week's stay for a UTI and impaction. He was a wanderer and he was in a safe environment. With the help of Hospice I feel Vic received the care he needed in his last days of his journey with dementia.
What do you like most about living here?
Answer: The best thing was that my husband was in a safe environment .
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: Yes
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 4
Are special diets handled well?
Answer: Yes
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer: There were other residents who Vic was able to interact with during his stay at Mercy House.
How was the units offered in this community?
Answer: A representative from Mercy House came to the hospital the day I was searching for a facility to place my husband. The literature she provided me was very easy to understand about the levels of care he would receive and the prices were very well presented. In such simple , clear information and with the smaller number of residents , it was exactly what I wanted for my husband .
I am very pleased with the care he received !!!!
Do you feel safe living in this community?
Answer: Yes
How well do you think the community handles emergencies or unexpected events?
Answer: They called me any time they had a question about how to respond to his behavior .
Are there any hidden fees or unexpected charges?
Answer: None.
Would you recommend this community to others looking for senior living options?
Answer: I would very highly recommend Mercy House to others looking for a place for their loved ones when they are unable to return home.
Is there anything you wish you knew before moving in?
Answer: Not that I can think of . I was provided with with phone numbers of people I could contact by phone and text if I had a concern.
My husband Vic was at Mercy House for 7 weeks before his passing on December 29, 2024. I was very pleased with the care he received there. The CNA's were very kind to Vic and tried to help him with my suggestions to get him to eat. I feel this was a good environment for him as I could not take care of him at home when he was discharged from the hospital after a week's stay for a UTI and impaction. He was a wanderer and he was in a safe environment. With the help of Hospice I feel Vic received the care he needed in his last days of his journey with dementia.
What do you like most about living here?
Answer: The best thing was that my husband was in a safe environment .
Are there enough caregivers to handle the residents' needs, especially during emergencies?
Answer: Yes
Are the common areas pleasant and comfortable for socializing or relaxing?
Answer: Yes
How would you rate the quality and variety of the meals? (1-5)
Answer: 4
Are special diets handled well?
Answer: Yes
Is the dining schedule flexible enough to meet your preferences?
Answer: Yes
How do you feel about the level of social interaction available with other residents?
Answer: There were other residents who Vic was able to interact with during his stay at Mercy House.
How was the units offered in this community?
Answer: A representative from Mercy House came to the hospital the day I was searching for a facility to place my husband. The literature she provided me was very easy to understand about the levels of care he would receive and the prices were very well presented. In such simple , clear information and with the smaller number of residents , it was exactly what I wanted for my husband .
I am very pleased with the care he received !!!!
Do you feel safe living in this community?
Answer: Yes
How well do you think the community handles emergencies or unexpected events?
Answer: They called me any time they had a question about how to respond to his behavior .
Are there any hidden fees or unexpected charges?
Answer: None.
Would you recommend this community to others looking for senior living options?
Answer: I would very highly recommend Mercy House to others looking for a place for their loved ones when they are unable to return home.
Is there anything you wish you knew before moving in?
Answer: Not that I can think of . I was provided with with phone numbers of people I could contact by phone and text if I had a concern.
Places of interest near Mercy House New Braunfels
2.1 miles from city center
Estimated distance in miles from New Braunfels's city center to Mercy House New Braunfels's address, calculated via Google Maps.
— 0.8 miles to nearest hospital (CHRISTUS Santa Rosa Hospital - New Braunfels)
Calculate Travel Distance to Mercy House New Braunfels
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Financial Assistance for
Memory Care in Texas
Mercy House New Braunfels is located in New Braunfels, Texas.
Here are the financial assistance programs available to residents in Texas.
Compare Memory Care around New Braunfels
The information below is reported by the Texas Health and Human Services Commission.
Filter by care type
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|---|---|---|---|---|---|---|---|---|---|---|---|
| The Blake at New Braunfels |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
New Braunfels (Freiheit) |
159
Facility
159
TX AVG
80
Rank
#52 / 989
| Yes |
49
Facility
49
TX AVG
41
Rank
#543 / 1392
|
4
Facility
4
TX AVG
22
Rank
#542 / 583
| Inspired Senior Living Of New Braunfels Mt |
17
Facility
17
TX AVG
6
Rank
#784 / 822
| - | 17 | Private / Semi-Private Rooms |
| Grand Brook Memory Care of New Braunfels |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
New Braunfels |
64
Facility
64
TX AVG
80
Rank
#568 / 989
| Yes |
27
Facility
27
TX AVG
41
Rank
#977 / 1392
|
10
Facility
10
TX AVG
22
Rank
#421 / 583
| Ivq New Braunfels Opco, LP |
1
Facility
1
TX AVG
6
Rank
#137 / 822
| 1 | - | Private / Semi-Private Rooms |
| The Legacy Health Care of Edenhill |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
N
Nursing |
New Braunfels (Landa Park Estates) |
64
Facility
64
TX AVG
80
Rank
#568 / 989
| Yes |
8
Facility
8
TX AVG
41
Rank
#1259 / 1392
| - | Eden Home, Inc |
1
Facility
1
TX AVG
6
Rank
#137 / 822
| 1 | - | Private / Semi-Private Rooms |
| Chapters Living of New Braunfels |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
New Braunfels |
64
Facility
64
TX AVG
80
Rank
#568 / 989
| No |
38
Facility
38
TX AVG
41
Rank
#784 / 1392
| - | Ivq New Braunfels Opco, LP |
1
Facility
1
TX AVG
6
Rank
#137 / 822
| 1 | - | Private / Semi-Private Rooms |
| Mercy House New Braunfels |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
New Braunfels (Rio Vista) |
16
Facility
16
TX AVG
80
Rank
#810 / 989
| No |
13
Facility
13
TX AVG
41
Rank
#1196 / 1392
| - | Darsea I, LLC |
3
Facility
3
TX AVG
6
Rank
#308 / 822
| 1 | 2 | Private / Semi-Private Rooms |
More homes from the same operator
Operated by
Mercy House Assisted Living and Memory Care
Frequently Asked Questions about Mercy House New Braunfels
What neighborhood is Mercy House New Braunfels in?
Mercy House New Braunfels is in the Rio Vista neighborhood of New Braunfels.
Who is the owner of Mercy House New Braunfels?
The legal owner and operator of Mercy House New Braunfels is Darsea I, Llc.
Is Mercy House New Braunfels in a walkable area?
Mercy House New Braunfels has a walk score of 13. Car-dependent. Most errands require a car, with limited nearby walkable options.
How many beds does Mercy House New Braunfels have?
Mercy House New Braunfels has 16 beds.
Has Mercy House New Braunfels had any recent deficiencies or citations?
Mercy House New Braunfels has had 3 recently reported deficiencies.
Are there photos of Mercy House New Braunfels?
Yes — there are 6 photos of Mercy House New Braunfels in the photo gallery on this page.
What is the address of Mercy House New Braunfels?
Mercy House New Braunfels is located at 550 Rock St, New Braunfels, TX 78130, United States.
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