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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 29th out of 58 homes in Utah.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 0m per day | ▼ 15% State avg: 1h 11m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 37m per day | ▲ 19% State avg: 31m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 16m per day | ▼ 4% State avg: 2h 22m per day · National avg: 2h 20m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 28m per day | ■ Avg State avg: 3h 31m per day · National avg: 3h 26m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 41m per day | ▼ 18% State avg: 50m per day · National avg: 28m per day |
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
12% of new residents, usually for short-term rehab.
65% of new residents, often for short stays.
23% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #11 / 56Payroll — state benchmarkedThis home is ranked 11th out of 56 homes in Utah.Shows total annual staff payroll benchmarked to the Utah average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the Utah average: 70.1%In Utah, the Department of Health and Human Services, Health Facility Licensing conducts regular onsite inspections to ensure compliance with state and federal healthcare standards.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Utah average: 14 deficiencies
The most recent inspection on June 28, 2025, identified deficiencies including failure to protect residents from verbal, sexual, and physical abuse by both a resident and a staff member, with substantiated abuse by a registered nurse who was terminated. Earlier inspections showed multiple recurring issues such as incomplete care plans, inadequate medication management, insufficient abuse investigations, and problems with resident supervision and hygiene. Complaint investigations substantiated abuse and inadequate supervision leading to resident injury, while other complaints were found inconclusive or unsubstantiated. Enforcement actions such as license suspensions or fines were not listed in the available reports. The pattern of deficiencies suggests ongoing challenges with resident protection and care planning, with no clear improvement trend evident.
Utah average 3.5
Last Health inspection on Jun 2025
Utah average 27.7
Utah average 7.62
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
45 of 48 citations resulted from standard inspections; 2 of 48 resulted from complaint investigations; and 1 of 48 came from combined inspections (standard and complaint).
100% better than Utah averageUtah average: 0.7
2
20% better than Utah averageUtah average: 2.5
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 28, 2025
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 28, 2025
Corrected
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Jun 28, 2025
Corrected
Issues related to how the facility is managed, including policies, procedures, and compliance with regulations.
Jun 28, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
| City Creek Post Acute |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Salt Lake City (East Central) | 108 | 70.8% | +1% | 3.79 | -36% | +2% | 0 | 18 | 6.0 | 2 | 67 | - | 75 | Avenues Healthcare, Inc. | $7.5M | $3.9M | 52.3% | 465072 | ||||
| Holladay Healthcare Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Salt Lake City | 120 | 80.0% | +14% | 3.48 | -50% | -6% | 0 | 25 | 8.3 | 0 | 81 | A+ | - | Olympus Health, Inc. | $11.9M | $5.8M | 48.9% | 465109 | ||||
| Monument Healthcare Murray Creek |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Salt Lake City | 184 | 58.1% | -17% | 3.47 | +20% | -7% | 1 | 48 | 12.0 | 2 | 94 | - | - | Millcreek Nursing & Rehab Llc | $20.8M | $5.8M | 28.1% | 465094 | ||||
| First Step House – Stratford Apartments (RS) | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Salt Lake City | 46 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
| Friends of Switchpoint, Inc DBA Switchpoint Canyon Rim | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Salt Lake City | 43 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
4.1 miles from city center
Estimated distance in miles from Salt Lake City's city center to Monument Healthcare Murray Creek's address, calculated via Google Maps.
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
28% worse than Utah averageUtah average ratio: 2.12:1
0% compared with Utah averageUtah average: 7.9 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.7 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Total hours from contractors
3,071 contractor hours this quarter
| Certified Nursing Assistant | 56 | 7 | 63 | 19,155 | 91 | 100% | 8 |
| Registered Nurse | 25 | 4 | 29 | 7,712 | 91 | 100% | 9 |
| Licensed Practical Nurse | 13 | 1 | 14 | 5,369 | 91 | 100% | 9.7 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,472 | 91 | 100% | 7.4 |
| Speech Language Pathologist | 0 | 7 | 7 | 836 | 68 | 75% | 6.2 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 685 | 79 | 87% | 8.7 |
| Dental Services Staff | 2 | 0 | 2 | 617 | 64 | 70% | 7.9 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Physical Therapy Aide | 0 | 7 | 7 | 467 | 64 | 70% | 6.3 |
| Physical Therapy Assistant | 0 | 5 | 5 | 347 | 62 | 68% | 5.3 |
| Qualified Social Worker | 0 | 3 | 3 | 130 | 47 | 52% | 2.7 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 67 | 53 | 58% | 1.2 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
94Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
5.9
37% better than Utah averageUtah average: 9.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
14.3
29% better than Utah averageUtah average: 20.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
5.0%
68% better than Utah averageUtah average: 15.7%
Percent of long-stay residents whose ability to move independently worsened
15.3%
28% better than Utah averageUtah average: 21.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.7%
In line with Utah averageUtah average: 23.1%
Percent of long-stay residents experiencing one or more falls with major injury
0.3%
88% better than Utah averageUtah average: 2.6%
Percent of long-stay high risk residents with pressure ulcers
4.8%
13% worse than Utah averageUtah average: 4.2%
Percent of long-stay residents with a urinary tract infection
1.3%
39% better than Utah averageUtah average: 2.1%
Percent of long-stay residents who lose too much weight
4.1%
In line with Utah averageUtah average: 4.1%
Percent of long-stay residents who have depressive symptoms
5.8%
65% better than Utah averageUtah average: 16.5%
Percent of long-stay residents who received an antipsychotic medication
6.4%
52% better than Utah averageUtah average: 13.5%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.1%
In line with Utah averageUtah average: 97.1%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Utah averageUtah average: 98.0%
Number of hospitalizations per 1,000 long-stay resident days.
1.25
5% worse than Utah averageUtah average: 1.19
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.83
45% better than Utah averageUtah average: 1.50
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.9%
In line with Utah averageUtah average: 92.9%
Percent of short-stay residents who newly received an antipsychotic medication
1.0%
5% better than Utah averageUtah average: 1.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
89.7%
In line with Utah averageUtah average: 91.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
13.7%
21% better than Utah averageUtah average: 17.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.2%
In line with Utah averageUtah average: 11.8%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Utah averageUtah average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
41.4%
23% worse than Utah averageUtah average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
60.4%
19% better than Utah averageUtah average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
85% lower than Utah averageUtah average: $53K
48% fewer fines than Utah averageUtah average: 1.9
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Utah averageUtah average: 0.3
Penalties are imposed by CMS for violations of federal nursing home regulations.
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 31, 2024Last updated: Jan 2026
Historical financial and operational data for Monument Healthcare Murray Creek based on CMS SNF Cost Reports.
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