Occupancy rate
84%
Lower than the West Virginia average: 89.9%Mountain Memories (Alr/Alz)
Nursing Home · West Virginia, WV
Mountain Memories (Alr/Alz)
Nursing Home · West Virginia, WV
Mountain Memories is an assisted living and memory care community in Elkins, West Virginia, offering assisted living, memory care, and respite care to older adults in Randolph County. The community appeals to older adults and families seeking a single place that provides evolving care in a residential setting. Operating since May 2024 with 88 beds, the community is administered by Christina Mullenax and is owned by Mountain Memories Assisted Living and Retirement Center LLC.
With an 88-bed capacity, the community is one of the larger assisted living residences in the area. 74 of 88 beds are also occupied, marking an approximately 84% occupancy rate, which suggests steady demand while still offering consistent availability. The community has been inspected 18 times by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure, with the most recent inspection on May 8, 2025. Over time, the community has accumulated 100 deficiencies; hence, it is recommended for families and older adults to directly inquire about the measures taken for improvement.
Assistance with daily living activities, including bathing, dressing, and medication management, memory care for those with Alzheimer’s and dementia, as well as respite services, are the care programs offered. Additionally, a calendar of activities and events is provided. With a dual designation of ALR/ ALZ, the community is purposely built for assisted living and memory care.
With a community-oriented residential setting, Mountain Memories is an ideal option for older adults in the Elkins area seeking a social and family atmosphere. The community’s memory care services also ensure continuity of care without moving to a different place.
88-bed community
A larger shared setting that may offer more common spaces and organized community services.
2 years in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 77 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Occupancy
Lower than the West Virginia average: 89.9%Occupied beds
74 / 88
Average residents per home in West Virginia
77 per day
Facility TypeAssisted Living Residence
StatusActive
IssuanceMay 11, 2024
ExpirationMay 10, 2025
CountyRandolph
License Number507578
Mountain Memories (Alr/Alz) is administrated by Christina Mullenax.
Owner NameMountain Memories Assisted Living And Retirement Center LLC (Alr/Alz)
Respite Care
Fax(304)636-8673
Inspection History
In West Virginia, the Department of Health and Human Resources, Office of Health Facility Licensure is responsible for the unannounced inspection and certification of all senior care facilities.
Since 2013 · 13 years of data
100 deficiencies
18 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the West Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2013 vs. West Virginia state average
Overall vs. WV average
1 Worse
Metrics worse than West Virginia average:
• Total inspections (6% above) 3 Better Metrics better than West Virginia average:
• Total deficiencies (60% below)
• Deficiencies per year (60% below)
• Deficiencies per inspection (62% below)
• Total inspections (6% above) 3 Better Metrics better than West Virginia average:
• Total deficiencies (60% below)
• Deficiencies per year (60% below)
• Deficiencies per inspection (62% below)
Latest Inspection
May 8, 2025
Deficiencies
| This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 100 | 249 | This facility has 60% fewer total deficiencies than a typical West Virginia nursing home (100 vs. WV avg 249).↓ 60% better |
|
Deficiencies per year
Average deficiencies per year since 2013.
| 7.7 | 19.2 | This facility has 60% fewer deficiencies per year than a typical West Virginia nursing home (7.7 vs. WV avg 19.2).↓ 60% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 5.6 | 14.6 | This facility has 62% fewer deficiencies per inspection than a typical West Virginia nursing home (5.6 vs. WV avg 14.6).↓ 62% better |
Inspections
| This Facility | WV Average | vs. WV Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 18 | 17 | This facility has 6% more total inspections than a typical West Virginia nursing home (18 vs. WV avg 17).↑ 6% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on November 13, 2025, found no deficiencies after a follow-up visit confirmed correction of prior issues. Earlier inspections showed a pattern of deficiencies mainly related to care plan documentation, medication administration, housekeeping and maintenance, and activity programming in the memory care unit. Complaint investigations were mostly unsubstantiated, though one complaint in April 2022 was substantiated regarding failure to update service plans and housekeeping concerns, and the November 2025 complaint was substantiated without cited deficiencies. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility appears to be improving over time, with repeated follow-up inspections verifying that previously cited deficiencies have been corrected.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPlaces of interest near Mountain Memories (Alr/Alz)
0.0 miles from city center
Estimated distance in miles from Elkins's city center to Mountain Memories (Alr/Alz)'s address, calculated via Google Maps.
Calculate Travel Distance to Mountain Memories (Alr/Alz)
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Financial Assistance for
Nursing Home in West Virginia
Mountain Memories (Alr/Alz) is located in Elkins, West Virginia.
Here are the financial assistance programs available to residents in West Virginia.
Compare Nursing Home around West Virginia
The information below is reported by the West Virginia Department of Health and Human Resources, Office of Health Facility Licensure.
Filter by care type
| Elizabeth Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Elizabeth | 36 | 89.8% | 0% | 3.84 | +22% | +6% | $0 | 24 | 8.0 | - | 34 | 22 | Ecc Trust | $6.5M | $3.0M | 46.2% | 515195 | ||||
| Elkins Rehabilitation & Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Elkins | 111 | 88.7% | -1% | 4.78 | +30% | +32% | $0 | 32 | 10.7 | - | 101 | 77 | - | $23.0M | $10.7M | 46.3% | 515025 | ||||
| Celebration Villa of Teays Valley |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Hurricane | 77 | 86.8% | -3% | 3.38 | -15% | -7% | $131.2k | 30 | 10.0 | 3 | 54 | 29 | Pamela Myers | $14.9M | $883.1k | 5.9% | 515125 |
Frequently Asked Questions about Mountain Memories (Alr/Alz)
Who is the owner of Mountain Memories (Alr/Alz)?
The legal owner and operator of Mountain Memories (Alr/Alz) is Mountain Memories Assisted Living and Retirement Center LLC (ALR/ALZ).
Is Mountain Memories (Alr/Alz) in a walkable area?
Mountain Memories (Alr/Alz) has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the license number of Mountain Memories (Alr/Alz)?
According to WV state health department records, Mountain Memories (Alr/Alz)'s license number is 507578.
When does Mountain Memories (Alr/Alz)'s license expire?
According to WV state health department records, Mountain Memories (Alr/Alz)'s license expires on May 10, 2025.
What is the occupancy rate at Mountain Memories (Alr/Alz)?
Mountain Memories (Alr/Alz)'s occupancy is 84%.
Who is the administrator of Mountain Memories (Alr/Alz)?
Christina Mullenax is the administrator of Mountain Memories (Alr/Alz).
How many beds does Mountain Memories (Alr/Alz) have?
Mountain Memories (Alr/Alz) has 88 beds.
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