Neville Center at Fresh Pond

Neville Center at Fresh Pond is a Nursing Home in Massachusetts

Neville Center at Fresh… is a Nursing Home in Massachusetts

Neville Center at Fresh Pond

640 Concord Ave, Cambridge, MA 02138 View Map

Neville Center at Fresh Pond is a Nursing Home in Massachusetts

Neville Center at Fresh… is a Nursing Home in Massachusetts

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Overview of Neville Center at Fresh Pond

Located in the heart of Cambridge, Massachusetts, the Neville Center at Fresh Pond is renowned for its exceptional care services. With a track record of achievements, this facility offers a range of options including short-term rehabilitation, long-term care, and various recreational activities. Spacious rooms await residents, and the dining experience is of top-notch quality, complete with amenities that enhance the senior living experience.

Their guiding principle is a strong commitment to comfort and joy. Taking a holistic approach, they emphasize a pulmonary program and even have an in-house beauty salon. At the core of their offerings is the Ageless Grace program, designed to empower mature adults in their pursuit of health and happiness. Through this initiative, cognitive decline is addressed, and individuals experience renewed vitality, promoting the concept of neuroplasticity. The Neville Center is a place where comprehensive care, comfort, and well-being come together to enrich the lives of residents.

(617) 497-0600

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.21/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 112

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Massachusetts average
Occupancy rate 92.1%
Residents per day (avg) 92
Occupancy rate
92.1%
Residents per day (avg)
92

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

71% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

28% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 11 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$23.6M
Deficit of revenue
-$1.2M
Voluntary non-profit home Other
Home revenue
$23,555,995.00
Deficit of revenue
$-1,226,038.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.3M
43.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.5M
Total costs $24.8M

Types of Care at Neville Center at Fresh Pond

Assisted Living Memory Care Skilled Nursing
Contact Neville Center at Fresh Pond

Comparison Chart

The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
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Nursing Home 24/7 care needed

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Nursing Home 24/7 care needed

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CAMBRIDGE CENTER HOLDINGS LLC
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Neville Center at Fresh Pond
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

N

Nursing

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112
No
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NEVILLE COMMUNITIES HOME INC
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Sancta Maria
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

N

Nursing

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136
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68
DUBOIS, AMBER
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Watertown Rehabilitation and Nursing Center
SNF

Nursing Home 24/7 care needed

HC

Hospice Care

N

Nursing

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78
WATERTOWN REHAB HOLDCO LLC
66.2%
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31.1%
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2.8072
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2/5
2/5
2

Places of interest near Neville Center at Fresh Pond

Address 2.6 miles from city center

Address 640 Concord Ave, Cambridge, MA 02138

Calculate Travel Distance to Neville Center at Fresh Pond

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

176
Total Staff
152
Employees
24
Contractors
47,060
Total Hours (Quarter)
60
Avg Staff/Day
8.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse219.5 No
Licensed Practical Nurse2410.7 No
Certified Nursing Assistant608.8 No
Staff by Category
Administration
6 staff
7.2hs shift avg
Nursing Staff
105 staff
9.4hs shift avg
Physicians & Practitioners
11 staff
7.8hs shift avg
Therapy Services
29 staff
7.2hs shift avg
Activities & Recreation
5 staff
5.8hs shift avg
Social Services
5 staff
6.9hs shift avg
Dietary Services
5 staff
7.3hs shift avg
Other Services
10 staff
6hs shift avg
Contractor Analysis
1.7%
of total hours from contractors
823 contractor hours this quarter
Mental Health Service Worker: 6 Other Dietary Services Staff: 2 Medical Director: 4 Qualified Activities Professional: 4 Occupational Therapy Assistant: 3 Other Physician: 5
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6006018,32991100%8.8
Licensed Practical Nurse240249,37091100%10.7
Registered Nurse210216,65691100%9.5
Respiratory Therapy Technician100102,1948290%7.7
Physical Therapy Assistant8081,8959099%7.5
Clinical Nurse Specialist5051,6166470%8.3
Mental Health Service Worker46101,2797380%6
Speech Language Pathologist5051,2417178%7.8
Qualified Social Worker5058327178%6.9
Other Dietary Services Staff2248228391%7
Administrator2025126470%8
Occupational Therapy Aide2024916268%7.9
Physical Therapy Aide1014265662%7.6
Dietitian1013684651%8
Therapeutic Recreation Specialist1013284246%7.8
Medical Director0443064246%6.1
Nurse Practitioner1011602022%8
Qualified Activities Professional044913033%2.9
Other Physician055881516%3.7
Occupational Therapy Assistant033575055%1

Health Inspection History

Source: CMS Health Citations (Jun 2023 – May 2025)

4
Inspections
20
Total Citations
0
Critical (J-L)
0
Serious (G-I)
5
Citations/Inspection
May 2025
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
20
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
9
45% of total
Pharmacy Services
3
15% of total
Resident Rights
2
10% of total
Infection Control
1
5% of total
Citation Sources
Standard Inspections 19
Complaint Investigations 1
State Comparison (MA)
Citations
20
Massachusetts average: 32.7
Critical Citations
0
Massachusetts average: 0.3
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
May 28, 2025 D PharmacyF0755 Corrected
May 28, 2025 D PharmacyF0761 Corrected
May 28, 2025 D Quality of CareF0686 Corrected
May 28, 2025 D Quality of CareF0692 Corrected
May 28, 2025 D Quality of CareF0694 Corrected
May 28, 2025 D Care PlanningF0842 Corrected
Dec 03, 2024 D Infection ControlF0887 Corrected
Jul 23, 2024 D PharmacyF0761 Corrected
Jul 23, 2024 D Quality of CareF0689 Corrected
Jul 23, 2024 D Quality of CareF0790 Corrected
Jul 23, 2024 D Care PlanningF0655 Corrected
Jul 23, 2024 D Care PlanningF0656 Corrected
Jul 23, 2024 D Care PlanningF0842 Corrected
Jul 23, 2024 D Resident RightsF0550 Corrected
Jun 08, 2023 D Quality of CareF0677 Corrected
Jun 08, 2023 D Quality of CareF0692 Corrected
Jun 08, 2023 D Quality of CareF0693 Corrected
Jun 08, 2023 D Quality of CareF0695 Corrected
Jun 08, 2023 D Care PlanningF0656 Corrected
Jun 08, 2023 D Resident RightsF0550 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
93 Total Residents
Medicare 28 (30.1%)
Medicaid 42 (45.2%)
Private Pay/Other 23 (24.7%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
6.3 Score
39% better than avg Massachusetts avg: 10.2

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
10.6 Score
47% better than avg Massachusetts avg: 20.0

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
9.6%
Lost Too Much Weight
5.8%
Urinary Tract Infection
4.1%
Depressive Symptoms
2.7%
Falls with Major Injury
1.6%
Pneumococcal Vaccine
96.5%
Antipsychotic Use
17.6%
Walking Ability Worsened
8.6%
Influenza Vaccine
100.0%
High Risk Residents with Pressure Ulcers
5.8%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
13.5%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
91.8% 20% better than avg Massachusetts: 76.7%
Short-Stay Residents Who Received a New Antipsychotic Medication
0.6% 53% better than avg Massachusetts: 1.3%
Influenza Vaccine
93.3% 20% better than avg Massachusetts: 77.7%

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Claim What’s Yours: Financial Aid for Massachusetts Seniors

Program
State Program Name
Eligibility
Benefits
Home Care Program
  • General: Age 60+, Massachusetts resident, at risk of nursing home placement.
  • Income Limits (2025): ~$1,500/month (individual, varies by region).
  • Asset Limits: $2,000 (individual, excludes home, car).
  • MA Specifics: Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.
  • Services: In-home care (3-5 hours/day), homemaker services, respite care (up to 14 days/year), adult day care (~$75/day).
Frail Elder Waiver
Massachusetts Medicaid FE Waiver
Official government program page
  • General: Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • MA Specifics: Requires clinical eligibility determination.
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), adult day care (~$75/day), home health services.
Senior Care Options (SCO)
Massachusetts Senior Care Options
Official government program page
  • General: Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual); QIT allowed.
  • Asset Limits: $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
  • MA Specifics: Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).
  • Services: Personal care (5-7 hours/day), medical care, respite (240 hours/year), adult
Medicare Savings Program (MSP)
Massachusetts Medicare Savings Program (MassHealth Buy-In)
Official government program page
  • General: Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • MA Specifics: Three tiers; no waitlist; includes Extra Help for Part D.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Massachusetts NFCSP Respite Care
Official government program page
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • MA Specifics: 27 ASAPs; prioritizes low-income, rural caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training, supplies (~$500/year).
Prescription Advantage
Massachusetts Prescription Advantage
Official government program page
  • General: Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
  • Income Limits (2025): No strict limit; copays vary by income (~$24,980-$75,000/year individual).
  • Asset Limits: Not assessed.
  • MA Specifics: Supplements Medicare Part D; no enrollment fee for low-income.
  • Services: Covers prescription copays ($5-$40/drug), fills coverage gaps, catastrophic cost protection ($4,000+ covered).
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, Massachusetts resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • MA Specifics: Priority for veterans, rural residents; AARP partnership.
  • Services: Paid training (~20 hours/week at ~$15/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Massachusetts VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • MA Specifics: High veteran demand statewide.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for Massachusetts Seniors

MassHealth Home Care

Home Care Program

Requirements:
  • General:
    Age 60+, Massachusetts resident, at risk of nursing home placement.
  • Income Limits (2025):
    ~$1,500/month (individual, varies by region).
  • Asset Limits:
    $2,000 (individual, excludes home, car).
  • MA Specifics:
    Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.
Benefits without Contact:
  • Services: In-home care (3-5 hours/day), homemaker services, respite care (up to 14 days/year), adult day care (~$75/day).
Massachusetts Medicaid FE Waiver

Frail Elder Waiver

Requirements:
  • General:
    Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • MA Specifics:
    Requires clinical eligibility determination.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite care (240 hours/year), adult day care (~$75/day), home health services.
Massachusetts Senior Care Options

Senior Care Options (SCO)

Requirements:
  • General:
    Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual); QIT allowed.
  • Asset Limits:
    $2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).
  • MA Specifics:
    Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), medical care, respite (240 hours/year), adult
Massachusetts Medicare Savings Program (MassHealth Buy-In)

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • MA Specifics:
    Three tiers; no waitlist; includes Extra Help for Part D.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Massachusetts NFCSP Respite Care

National Family Caregiver Support Program (NFCSP) Respite

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • MA Specifics:
    27 ASAPs; prioritizes low-income, rural caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training, supplies (~$500/year).
Massachusetts Prescription Advantage

Prescription Advantage

Requirements:
  • General:
    Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).
  • Income Limits (2025):
    No strict limit; copays vary by income (~$24,980-$75,000/year individual).
  • Asset Limits:
    Not assessed.
  • MA Specifics:
    Supplements Medicare Part D; no enrollment fee for low-income.
Benefits without Contact:
  • Services: Covers prescription copays ($5-$40/drug), fills coverage gaps, catastrophic cost protection ($4,000+ covered).
Massachusetts SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Massachusetts resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • MA Specifics:
    Priority for veterans, rural residents; AARP partnership.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$15/hour), job placement.
Massachusetts VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • MA Specifics:
    High veteran demand statewide.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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