Neville Center at Fresh Pond

Neville Center at Fresh Pond is a Nursing Home in Massachusetts

Neville Center at Fresh… is a Nursing Home in Massachusetts

Neville Center at Fresh Pond

640 Concord Ave, Cambridge, MA 02138 View Map

Neville Center at Fresh Pond is a Nursing Home in Massachusetts

Neville Center at Fresh… is a Nursing Home in Massachusetts

icon
Care Cost Calculator: See Prices in Your Area Care Cost Calculator: See Prices in Your Area icon
Overview of Neville Center at Fresh Pond

Located in the heart of Cambridge, Massachusetts, the Neville Center at Fresh Pond is renowned for its exceptional care services. With a track record of achievements, this facility offers a range of options including short-term rehabilitation, long-term care, and various recreational activities. Spacious rooms await residents, and the dining experience is of top-notch quality, complete with amenities that enhance the senior living experience.

Their guiding principle is a strong commitment to comfort and joy. Taking a holistic approach, they emphasize a pulmonary program and even have an in-house beauty salon. At the core of their offerings is the Ageless Grace program, designed to empower mature adults in their pursuit of health and happiness. Through this initiative, cognitive decline is addressed, and individuals experience renewed vitality, promoting the concept of neuroplasticity. The Neville Center is a place where comprehensive care, comfort, and well-being come together to enrich the lives of residents.

(617) 497-0600

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 4.21/day Massachusetts avg: 3.93/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Massachusetts avg: 2.9/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Massachusetts avg: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Massachusetts avg: 3.0/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Massachusetts avg: 3.2/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 112

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Massachusetts average
Occupancy rate 92.1%
Residents per day (avg) 92
Occupancy rate
92.1%
Residents per day (avg)
92

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

71% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

28% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 11 years

Finances and operations

Voluntary non-profit home
Other
Home revenue
$23.6M
Operating deficit
-$1.2M
Voluntary non-profit home Other
Home revenue
$23,555,995.00
Operating deficit
$-1,226,038.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$10.3M
43.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$14.5M
Total costs $24.8M

Types of Care at Neville Center at Fresh Pond

Assisted Living Memory Care Skilled Nursing
Contact Neville Center at Fresh Pond

Compare Nursing Homes around Cambridge

The information below is reported by the Massachusetts Executive Office of Elder Affairs and Department of Public Health.
Spaulding Nursing and Therapy Center in Brighton
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

N

Nursing

Allston (Brighton)
123
No
91
MASS GENERAL BRIGHAM INCORPORATED
61.9%
$51,896,930.00
$18,809,619.00
36.2%
90.30
5/5
8.8610
4/5
5/5
4/5
1
7
1
+96%
+125%
-24%
Cambridge Rehabilitation & Nursing Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

N

Nursing

Cambridge (Mid-Cambridge)
83
No
95
CAMBRIDGE CENTER HOLDINGS LLC
89.3%
$18,558,106.00
$5,130,846.00
27.6%
75.60
4/5
4.0689
4/5
4/5
3/5
-
22
-
+31%
+4%
+9%
Neville Center at Fresh Pond
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

N

Nursing

Cambridge (Cambridge Highlands)
112
No
63
NEVILLE COMMUNITIES HOME INC
92.1%
$23,491,735.00
$10,297,053.00
43.8%
92.30
4/5
4.2053
4/5
3/5
4/5
-
20
-
-8%
+7%
+12%
Sancta Maria
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

N

Nursing

Cambridge (Cambridge Highlands)
136
No
68
DUBOIS, AMBER
93.8%
$26,474,289.00
$11,698,762.00
44.2%
127.00
2/5
4.0826
2/5
4/5
3/5
1
38
-
-2%
+4%
+14%
Watertown Rehabilitation and Nursing Center
SNF

Nursing Home 24/7 care needed

HC

Hospice Care

N

Nursing

Watertown
158
No
78
WATERTOWN REHAB HOLDCO LLC
66.2%
$19,417,442.00
$6,038,487.00
31.1%
123.50
2/5
2.8072
2/5
2/5
2/5
2
60
1
+82%
-29%
-19%

Places of interest near Neville Center at Fresh Pond

Address 2.6 miles from city center — 2.2 miles to nearest hospital (McLean Hospital)

Address 640 Concord Ave, Cambridge, MA 02138

Calculate Travel Distance to Neville Center at Fresh Pond

Add your location

Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

176
Total Staff
152
Employees
24
Contractors
47,060
Total Hours (Quarter)
60
Avg Staff/Day
8.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse219.5 No
Licensed Practical Nurse2410.7 No
Certified Nursing Assistant608.8 No
Staff by Category
Administration
6 staff
7.2hs shift avg
Nursing Staff
105 staff
9.4hs shift avg
Physicians & Practitioners
11 staff
7.8hs shift avg
Therapy Services
29 staff
7.2hs shift avg
Activities & Recreation
5 staff
5.8hs shift avg
Social Services
5 staff
6.9hs shift avg
Dietary Services
5 staff
7.3hs shift avg
Other Services
10 staff
6hs shift avg
Contractor Analysis
1.7%
of total hours from contractors
823 contractor hours this quarter
Mental Health Service Worker: 6 Other Dietary Services Staff: 2 Medical Director: 4 Qualified Activities Professional: 4 Occupational Therapy Assistant: 3 Other Physician: 5
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant6006018,32991100%8.8
Licensed Practical Nurse240249,37091100%10.7
Registered Nurse210216,65691100%9.5
Respiratory Therapy Technician100102,1948290%7.7
Physical Therapy Assistant8081,8959099%7.5
Clinical Nurse Specialist5051,6166470%8.3
Mental Health Service Worker46101,2797380%6
Speech Language Pathologist5051,2417178%7.8
Qualified Social Worker5058327178%6.9
Other Dietary Services Staff2248228391%7
Administrator2025126470%8
Occupational Therapy Aide2024916268%7.9
Physical Therapy Aide1014265662%7.6
Dietitian1013684651%8
Therapeutic Recreation Specialist1013284246%7.8
Medical Director0443064246%6.1
Nurse Practitioner1011602022%8
Qualified Activities Professional044913033%2.9
Other Physician055881516%3.7
Occupational Therapy Assistant033575055%1

Health Inspection History

Total Health inspections 4
11% below Massachusetts average
Massachusetts average: 4.5

Last Health inspection on May 2025

Total Health citations 20
39% below Massachusetts average
Massachusetts average: 32.7

5 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 19 citations
Complaint investigations 1 citations
Breakdown of citations
Critical Health citations 0
100% below Massachusetts average
Massachusetts average: 0.3
Serious Health citations 0
100% below Massachusetts average
Massachusetts average: 1.5
Moderate Health citations 20

Minor Health citations 0
Citations history (last 3 years)
Pharmacy moderate citation May 28, 2025
Corrected

Pharmacy moderate citation May 28, 2025
Corrected

Quality of Care moderate citation May 28, 2025
Corrected

Quality of Care moderate citation May 28, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Resident Census by Payment Source
93 Total Residents
Medicare 28 (30.1%)
Medicaid 42 (45.2%)
Private Pay/Other 23 (24.7%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 6.3
39% better than Massachusetts average
Massachusetts average: 10.2
Functional decline score 10.6
47% better than Massachusetts average
Massachusetts average: 20.0
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 9.6%
49% below Massachusetts average.

Walking Ability Worsened 8.6%
56% below Massachusetts average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 13.5%
39% below Massachusetts average.
Safety & clinical stability

Falls with Major Injury 1.6%
56% below Massachusetts average.

High Risk Residents with Pressure Ulcers 5.8%
24% above Massachusetts average.

Urinary Tract Infection 4.1%
96% above Massachusetts average.
Emotional & behavioral wellbeing

Depressive Symptoms 2.7%
74% below Massachusetts average.

Antipsychotic Use 17.6%
13% below Massachusetts average.
Preventive care

Pneumococcal Vaccine 96.5%
5% above Massachusetts average.

Influenza Vaccine 100.0%
5% above Massachusetts average.
Nutrition & physical health

Lost Too Much Weight 5.8%
12% above Massachusetts average.
Short-stay resident measures
Pneumococcal Vaccine 91.8%

20% better than Massachusetts average
Antipsychotic medication increase 0.6%

53% better than Massachusetts average
Influenza Vaccine 93.3%

20% better than Massachusetts average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Massachusetts Seniors

Get financial aid guidance

Home Care Program

MassHealth Home Care

Age 60+, Massachusetts resident, at risk of nursing home placement.

~$1,500/month (individual, varies by region).

$2,000 (individual, excludes home, car).

Coordinated through Aging Services Access Points (ASAPs); high demand in urban areas.

Frail Elder Waiver

Massachusetts Medicaid FE Waiver

Age 65+, Massachusetts resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires clinical eligibility determination.

Senior Care Options (SCO)

Massachusetts Senior Care Options

Age 65+, Massachusetts resident, eligible for MassHealth (Medicare optional), nursing home-level care need.

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home up to $713,000, car).

Not available in Dukes/Nantucket Counties; multiple SCO providers (e.g., CCA, Tufts).

Medicare Savings Program (MSP)

Massachusetts Medicare Savings Program (MassHealth Buy-In)

Age 65+ or disabled, Massachusetts resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

National Family Caregiver Support Program (NFCSP) Respite

Massachusetts NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Massachusetts resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

27 ASAPs; prioritizes low-income, rural caregivers.

Prescription Advantage

Massachusetts Prescription Advantage

Age 65+ or disabled, Massachusetts resident, enrolled in Medicare Part D (or ineligible for Medicare).

No strict limit; copays vary by income (~$24,980-$75,000/year individual).

Not assessed.

Supplements Medicare Part D; no enrollment fee for low-income.

Senior Community Service Employment Program (SCSEP)

Massachusetts SCSEP

Age 55+, unemployed, low-income, Massachusetts resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Massachusetts VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Massachusetts resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

Who we are

Your Senior Care Partner, Every Step of the Way

We help families find affordable senior communities and unlock same day discounts, Medicaid, and Medicare options tailored to your needs.

Contact us Today
Tour Icon
Planning a tour? Check our touring checklist.
Chat Icon
Thinking of living here? We can help you speak to a current resident