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Nursing Home

New Haven Center for Nursing & Rehabilitation

Nursing Home

New Haven Center for Nursing & Rehabilitation

181 Clifton St, New Haven, CT 06513 View map
Overview of New Haven Center for Nursing & Rehabilitation

New Haven Center for Nursing & Rehabilitation upholds its commitment to providing top-quality care while also being mindful of nursing home cost and insurance options. This compassionate community, known for its warm atmosphere, extends its services to the New Haven community, offering outstanding nursing care and short-term rehabilitation. With highly regarded professionals on staff, they excel in diverse clinical areas such as IV therapy, wound care, speech therapy, physical therapy, occupational therapy, and bariatric care. As part of their dedication to comprehensive care, they also accept various health insurance plans, including Medicare, Medicaid, and managed care, ensuring accessibility to their exceptional services.
A notable feature of this center is their specialized rehabilitation program designed for amputees, showcasing their commitment to meeting residents’ unique needs. Additionally, they have incorporated a dedicated rehabilitation harness that assists in restoring balance and walking capabilities, empowering seniors to regain independence and functionality. The inclusion of mobility aids further exemplifies their dedication to providing comprehensive support and ensuring that achieving greater mobility is both attainable and meaningful for their residents.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
2/5
Connecticut average: 3.4/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
2/5
Connecticut average: 3.1/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Connecticut average: 3.4/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
2/5
Connecticut average: 3.6/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
3h 48m per day

This home provides 6% less nursing time per resident than the Connecticut average.

Connecticut average: 4h 4m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 39m per day 42m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 20m per day 2h 17m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 12m per day 3h 25m per day 3h 26m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 19m per day 28m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 150

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Connecticut average
Occupancy rate 82%
Residents per day (avg) 125
Occupancy rate
82%
Residents per day (avg)
125

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

36% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

1% of new residents, often for short stays.

Typical stay 1 - 2 years

Medicaid

63% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$14.5M
Operating loss
-$4.9M
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$14,523,411.00
Operating loss
$-4,940,154.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.5M
65.4% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.0M
Total costs $19.5M
Years in operation
4 years in operation
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 45 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Services

Alzheimers
Cardiac; Orthopedic And Stroke
Dementia Care
Hiv/aids
Hospice
Iv Therapy
Recreation
Rehabilitation Therapy

About this community

Occupancy

Occupancy rate
82%
In line with Connecticut average
Occupied beds
123 / 150
Average residents 102 per day

License details

Facility type
Chronic & Convalescent Nursing Home
Status Active
Issuance July 11, 2021
Expiration September 30, 2027

Additional licensing details

License number: 2465
CMS Certification Number: 75397

Room costs

Private Room (1 rooms) $475 per day
Semi-Private Room (149 rooms) $425 per day

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Arabic Armenian Creole Hebrew Jamaican Polish Russian Spanish Vietnamese

Staff Composition (State Data)

Admin
3 FTE
Registered Nurse
20 FTE
Licensed Practical Nurse
33 FTE
Nursing Assistant
49 FTE
Recreation
2 FTE
Social Services
2 FTE
Food Service Supervisor
1 FTE
Physical Therapy
1 FTE
Occupational Therapy
4 FTE
Dietary
9 FTE
Other Staff
9 FTE

Care Services

Accepts Medicaid
Accepts Medicare
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
Short-Term Rehab

All Levels of Care

Short-term rehabilitation
Long-term skilled nursing care

Additional Policies & Features

Religious Affiliation: Baptist
Religious Services: Assembly of God, Catholic, Christian Science, Episcopal, Jehovah\'s Witness, Jewish, Latter Day Saints, Lutheran, Pentecostal, Protestant

Programs & Activities

Specific Programs
Short-Term Rehab, Clinical Excellence, Amputee Rehab Program
Contact New Haven Center for Nursing & Rehabilitation

Access & Eligibility

Ways to qualify for care at this community, including accepted programs and payment options.

Medicaid Accepted

This facility is certified for eligible Medicaid services.

Medicare Accepted

This facility is certified for eligible Medicare services.

Payment & Funding Options

Medicaid Medicare

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

15 visits/inspections

14 routine inspections

Breakdown by inspection type
  • 1 licensing inspection
  • 8 plans of correction
  • 1 statement of deficiencies

Results

9 with issues

0 without issues

Connecticut average: 13 visits/inspections

Latest inspection

Date:August 29, 2025

Inspection history

01-23-2023 Inspection Report
02-06-2025 Inspection Report
02-17-2022 Plan of Correction
02-17-2022 Statement of Deficiencies
04-29-2024 Inspection Report
05-07-2024 Inspection Report
05-23-2024 Inspection Report
06-09-2022 Plan of Correction
07-03-2023 Plan of Correction
07-17-2024 Inspection Report
07-17-2024 Plan of Correction
07-17-2024 Plan of Correction
08-14-2024 Inspection Report
08-29-2025 Inspection Report
08-29-2025 Plan of Correction
09-27-2023 Inspection Report
09-27-2023 Plan of Correction
10-02-2024 Inspection Report
11-06-2024 Inspection Report
11-12-2024 Inspection Report
11-14-2024 Inspection Report
11-18-2024 Inspection Report
11-18-2024 Plan of Correction
11-20-2024 Inspection Report

6 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

Inspection Report Summary for New Haven Center for Nursing & Rehabilitation

The most recent inspection on September 14, 2025, was a renewal licensing inspection and did not identify any deficiencies. Earlier inspections showed some deficiencies related to resident privacy, staffing levels, pest control, and clinical record documentation, with plans of correction submitted and verified as implemented in subsequent follow-ups. Complaint investigations included one substantiated case involving privacy, staffing, and pest control issues, while most other complaints were unsubstantiated. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history indicates improvement over time, with recent inspections showing no outstanding deficiencies.

Health Inspection History

Inspections
Total health inspections 11

Connecticut average 5.7


Last Health inspection on Aug 2025

Total health citations 77

Connecticut average 32

Citations per inspection
7

Connecticut average 5.82


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

58 of 77 citations resulted from standard inspections; and 19 of 77 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 2
567% worse than Connecticut average

Connecticut average: 0.3


Serious Health citations More info 0
100% better than Connecticut average

Connecticut average: 0.7

2 critical citations More info Connecticut average: 0.3

0 serious citations More info Connecticut average: 0.7

69 moderate citations More info Connecticut average: 28.8

6 minor citations More info Connecticut average: 2.3
Citations history (last 3 years)
Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Aug 29, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Aug 29, 2025
Corrected

Abuse/Neglect moderate citation Info Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment. Aug 29, 2025
Corrected

Infection Control moderate citation Info Issues related to preventing and controlling infections, including hygiene practices and safety protocols. Aug 29, 2025
Corrected

Compare Nursing Homes around New Haven The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.

5 facilities compared · CMS & CT Dept. of Health data · Updated Mar 2026

Leeway
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

New Haven (East Rock)
60
96.2%
+15%
5.65
+84%
+42%
0
21
0
29
-
23
Katz, Jay
$7,6M
$3,6M
46.8%
75408
The Willows
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Woodbridge
90
95.5%
+14%
3.20
-69%
-20%
0
25
0
85
-
48
Kc Derby Ct Al Opco Jv Llc
$19,3M
$5,3M
27.2%
75331
Whispering Pines Rehabilitation and Nursing Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

East Haven
90
87.8%
+5%
3.89
-21%
-2%
0
28
0
78
-
21
Bartolotta, Michael
$14,6M
$5,5M
37.6%
75294
Mary Wade Home
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

New Haven (Fair Haven)
139
88.8%
+6%
4.64
-26%
+17%
2
40
0
90
A+
84
Adams, Barbara
$20,7M
$9,4M
45.5%
75325
New Haven Center for Nursing & Rehabilitation
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

New Haven (Fair Haven Heights)
150
76.2%
-9%
3.80
+60%
-4%
1
77
2
125
A+
45
-
$14,5M
$9,5M
65.4%
75397

Places of interest near New Haven Center for Nursing & Rehabilitation

Address 2.6 miles from city center — 2.66 miles to nearest hospital (Yale Medicine Digestive Diseases)

Address 181 Clifton St, New Haven, CT 06513

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 170
Employees 154
Contractors 16
Staff to resident ratio 1.39:1
26% worse than Connecticut average

Connecticut average ratio: 1.88:1

Avg staff/day 68
Average shift 7.6 hours
0% compared with Connecticut average

Connecticut average: 7.5 hours

Total staff hours (quarter) 47,034
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.8 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 30
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 94
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

3.2%

1,482 contractor hours this quarter

Registered Nurse: 6 Occupational Therapy Assistant: 4 Occupational Therapy Aide: 3 Certified Nursing Assistant: 2 Medical Director: 1
Staff by category
Certified Nursing Assistant9229426,79691100%7.4
Licensed Practical Nurse300309,20291100%8.6
Registered Nurse246307,63291100%7.8
Other Dietary Services Staff2029356470%7.5
Physical Therapy Assistant2028036976%6.4
Administrator1014886571%7.5
Mental Health Service Worker1014706369%7.5
Occupational Therapy Aide0334144752%7.3
Qualified Social Worker2021774853%3.7
Occupational Therapy Assistant044673134%1.9
Medical Director011522629%2
94 Certified Nursing Assistant
% of Days 100%
30 Licensed Practical Nurse
% of Days 100%
30 Registered Nurse
% of Days 100%
2 Other Dietary Services Staff
% of Days 70%
2 Physical Therapy Assistant
% of Days 76%
1 Administrator
% of Days 71%
1 Mental Health Service Worker
% of Days 69%
3 Occupational Therapy Aide
% of Days 52%
2 Qualified Social Worker
% of Days 53%
4 Occupational Therapy Assistant
% of Days 34%
1 Medical Director
% of Days 29%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
122 residents
Residents by payment source
Medicare
7 residents (5.7%)
Medicaid
113 residents (92.6%)
Private pay or other
2 residents (1.6%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 11.9
14% worse than Connecticut average

Connecticut average: 10.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 22.0
In line with Connecticut average

Connecticut average: 21.1

Long-stay resident measures
Below average Connecticut avg: 3.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 20.9%
11% worse than Connecticut average

Connecticut average: 18.9%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 27.1%
41% worse than Connecticut average

Connecticut average: 19.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 17.9%
28% better than Connecticut average

Connecticut average: 24.9%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 0.4%
88% better than Connecticut average

Connecticut average: 3.5%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.0%
35% better than Connecticut average

Connecticut average: 4.6%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.6%
63% better than Connecticut average

Connecticut average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 7.9%
26% worse than Connecticut average

Connecticut average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 44.6%
194% worse than Connecticut average

Connecticut average: 15.2%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 24.5%
43% worse than Connecticut average

Connecticut average: 17.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 52.3%
40% worse than Connecticut average

Connecticut average: 87.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 90.3%
In line with Connecticut average

Connecticut average: 93.5%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 4.04
92% worse than Connecticut average

Connecticut average: 2.10

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.92
25% worse than Connecticut average

Connecticut average: 1.53

Short-stay resident measures
Below average Connecticut avg: 3.3 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 13.7%
80% worse than Connecticut average

Connecticut average: 70.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.6%
8% worse than Connecticut average

Connecticut average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 41.1%
41% worse than Connecticut average

Connecticut average: 69.8%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 32.2%
29% worse than Connecticut average

Connecticut average: 25.0%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 16.0%
44% worse than Connecticut average

Connecticut average: 11.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Connecticut average

Connecticut average: 0.8%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $82K
88% higher than Connecticut average

Connecticut average: $44K

Number of fines 2
15% more fines than Connecticut average

Connecticut average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 1
654% more payment denials than Connecticut average

Connecticut average: 0.1

Fines amount comparison
Fines amount comparison
This facility $82K
Connecticut average $44K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 29, 2025
$58K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 2, 2024
$24K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jun 20, 2024
34 days

Last updated: Jan 2026

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Financial Aid for Connecticut Seniors

Get financial aid guidance

Connecticut Home Care Program for Elders

CHCPE

Age 65+, Connecticut resident, at risk of nursing home placement.

State-funded: ~$1,600/month; Medicaid: ~$2,829/month (300% FBR).

$1,600 (state), $2,000 (Medicaid, individual).

Two tiers (state and Medicaid); waitlists possible.

Statewide Respite Care Program

CT Respite Care

Caregiver of senior with dementia, Connecticut resident.

~$2,500/month (individual, varies).

$40,000 (individual).

Limited to dementia caregivers; capped funding.

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+, Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.

~$41,000/year (individual, adjusted annually).

Not specified; focus is income-based.

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled, Connecticut resident, enrolled in Medicare Part A/B.

~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.

None since 2023 policy change.

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Senior Community Service Employment Program (SCSEP)

Connecticut SCSEP (federally funded, state-administered)

Age 55+, unemployed, low-income, Connecticut resident.

~$1,983/month (125% FPL, individual).

Not specified; income-focused.

Priority for veterans, rural residents; limited slots (~500/year).