Occupancy rate
80%
In line with Connecticut averageMix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Whispering Pines Rehabilitation and Nursing Center
Nursing Home in New Haven
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Whispering Pines Rehabilitation and Nursing Center
Nursing Home in New Haven
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Overview of Whispering Pines Rehabilitation and Nursing Center
Whispering Pines Rehabilitation and Nursing Center, nestled in East Haven, Connecticut, stands as a trusted haven for seniors and families seeking top-tier care. This exceptional home offers a comprehensive range of services, including post-acute care, long-term care, palliative care, hospice care, and restorative care, all diligently adhering to nursing home rules and regulations to ensure the utmost quality and safety. The facility’s commitment to excellence is reflected not only in its specialized clinical programs and cutting-edge technology but also in its dedication to providing engaging nursing home activities that elevate the overall living experience for residents.
The carefully crafted recreational programs, ranging from arts and crafts to music and physical health, create an enriching environment where seniors can thrive. Moreover, beyond providing exceptional medical care, Whispering Pines ensures that residents have ample opportunities to partake in enjoyable activities, enhancing their overall quality of life. With a reputation for excellence and a strong focus on comprehensive care, Whispering Pines Rehabilitation and Nursing Center offers a welcoming and fulfilling home for seniors, where they can feel secure and engaged in an environment that values their well-being above all else.
Over 20 years of experience
Helen Byron is the licensed nursing home administrator at Whispering Pines Rehabilitation and Nursing Center. With over 20 years of experience in long term care, she holds a Masters degree in Social Work from SUNY at Buffalo and a nursing home administrator certificate from UCONN. Helen is dedicated to serving the employees, residents, and families of the community with warmth and professionalism.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 24th out of 70 homes in Connecticut.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 24th out of 70 homes in Connecticut.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 53m per day
vs Connecticut avg
-4%
Standout metric
Physical Therapist is +60% above state avg
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 26m per day | ▼ 38% State avg: 42m per day · National avg: 41m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 24m per day | ▲ 5% State avg: 2h 17m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 39m per day | ▲ 7% State avg: 3h 25m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 8m per day | ▲ 60% State avg: 5m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 19m per day | ▼ 32% State avg: 28m per day · National avg: 29m per day |
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
90
Avg. Length of Stay
128 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
39% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
53% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
9% of new residents, often for long-term daily care.
Typical stay
2 - 3 years
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$14.8M
Operating loss
-$1.1M
Privately-owned community
Operated by a business corporation.
Home revenue
$14.8M
Operating loss
-$1.1M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.4M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.9M
8 years in operation
An established community with some operational experience and growing routines.
Walk Score: 21 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
Services
About this community
Occupancy
In line with Connecticut averageOccupied beds
72 / 90
Average residents
102 per day
Facility TypeChronic & Convalescent Nursing Home
IssuanceMarch 5, 2018
ExpirationMarch 31, 2026
License Number2443
Private Room (6 rooms)
$231 per day
Semi-Private Room (42 rooms)
$211 per day
Staffing
Key information about the people who lead and staff this community.
Italian
Spanish
Admin
3 FTE
Registered Nurse
6 FTE
Licensed Practical Nurse
13 FTE
Nursing Assistant
31 FTE
Recreation
2 FTE
Social Services
2 FTE
Food Service Supervisor
2 FTE
Physical Therapy
2 FTE
Occupational Therapy
2 FTE
Speech Therapy
1 FTE
Dietary
8 FTE
Other Staff
11 FTE
Rehabilitation Services
Respite Care
Doctor on Staff
24-Hour Staffing
Religious ServicesAll Denominations
Specific ProgramsPost-Acute Care, Long Stay Care, Palliative/Hospice Care, Respite Care
Food DescriptionResidents are served 3 meals a day at routine times with choices based on physician-prescribed diets.
Meals IncludedYes
Meals Per Day3
Inspection History
In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.
14 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
11 routine inspections
Breakdown by inspection type
- 1 renewal/recertification inspection
- 2 licensing inspections
- 9 plans of correction
- 4 statements of deficiencies
Results
11 with issues
2 without issues
Connecticut average: 13 visits/inspections
Show Inspection Reports
Latest inspection
Date
April 3, 2025
Inspection history
01-08-2025
Inspection Report
01-11-2022
Plan of Correction
01-17-2025
Plan of Correction
01-23-2023
Plan of Correction
01-28-2022
Inspection Report
01-28-2022
Plan of Correction
02-06-2024
Inspection Report
02-06-2024
Inspection Report
02-06-2024
Inspection Report
02-06-2024
Inspection Report
02-25-2025
Inspection Report
02-26-2025
Plan of Correction
03-06-2025
Inspection Report
03-11-2021
Statement of Deficiencies
03-28-2025
Inspection Report
04-03-2025
Inspection Report
05-09-2024
Inspection Report
05-13-2020
Plan of Correction
05-13-2022
Plan of Correction
05-13-2022
Statement of Deficiencies
05-20-2024
Inspection Report
07-27-2020
Statement of Deficiencies
08-03-2020
Statement of Deficiencies
08-20-2024
Inspection Report
09-30-2024
Inspection Report
10-21-2021
Plan of Correction
11-01-2021
Plan of Correction
86 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Connecticut average: 19 deficiencies
Inspection Report Summary for Whispering Pines Rehabilitation and Nursing Center
The most recent inspection on April 3, 2025, found no deficiencies during a complaint investigation. Earlier inspections showed a pattern of deficiencies related mainly to resident care issues, infection control practices, and documentation, with some citations involving failure to follow policies for emergency discharges and timely care. Complaint investigations generally resulted in unsubstantiated findings, though some violations were substantiated in prior years, including issues with privacy, restraint use, and infection prevention. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s record shows some improvement over time, with recent follow-up visits confirming correction of prior deficiencies.
Health Inspection History
Inspections
Total health inspections
9
Connecticut average 5.7
Last Health inspection on Feb 2025
Total health citations
28
Connecticut average 32
Citations per inspection
3.11
Connecticut average 5.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
17 of 28 citations resulted from standard inspections; and 11 of 28 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Connecticut averageConnecticut average: 0.3
Serious Health citations
0
0
100% better than Connecticut averageConnecticut average: 0.7
0 critical citations
0 serious citations
25 moderate citations
3 minor citations
Citations history (last 3 years)
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 26, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 26, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jan 08, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Jan 08, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Nov 21, 2024
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Nov 21, 2024
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Nov 21, 2024
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Nov 21, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around New Haven The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.
Filter by care type
| Leeway |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | New Haven (East Rock) | 60 | 96.2% | +15% | 5.65 | +84% | +42% | 0 | 21 | 5.3 | 0 | 29 | - | 23 | Katz, Jay | $7.6M | $3.6M | 46.8% | 75408 | ||||
| The Willows |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Woodbridge | 90 | 95.5% | +14% | 3.20 | -69% | -20% | 0 | 25 | 5.0 | 0 | 85 | - | 48 | Kc Derby Ct Al Opco Jv Llc | $19.3M | $5.3M | 27.2% | 75331 | ||||
| Whispering Pines Rehabilitation and Nursing Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | East Haven (Momauguin) | 90 | 87.8% | +5% | 3.89 | -21% | -2% | 0 | 28 | 3.1 | 0 | 78 | - | 21 | Bartolotta, Michael | $14.6M | $5.5M | 37.6% | 75294 | ||||
| Mary Wade Home |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | New Haven (Fair Haven) | 139 | 88.8% | +6% | 4.64 | -26% | +17% | 2 | 40 | 8.0 | 0 | 90 | A+ | 84 | Adams, Barbara | $20.7M | $9.4M | 45.5% | 75325 | ||||
| New Haven Center for Nursing & Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | New Haven (Fair Haven Heights) | 150 | 76.2% | -9% | 3.80 | +60% | -4% | 1 | 77 | 7.0 | 2 | 125 | A+ | 45 | - | $14.5M | $9.5M | 65.4% | 75397 |
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1.1 miles from city center
Estimated distance in miles from East Haven's city center to Whispering Pines Rehabilitation and Nursing Center's address, calculated via Google Maps.
— 4.41 miles to nearest hospital (Yale Medicine Digestive Diseases)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
184
Employees
120
Contractors
64
Staff to resident ratio
2.33:1
24% better than Connecticut averageConnecticut average ratio: 1.88:1
Avg staff/day
44
Average shift
7.9 hours
5% better than Connecticut averageConnecticut average: 7.5 hours
Total staff hours (quarter)
31,554
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
16
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
27
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
110
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
5.2%
1,651 contractor hours this quarter
Certified Nursing Assistant: 52
Registered Nurse: 5
Licensed Practical Nurse: 4
Mental Health Service Worker: 1
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
| Certified Nursing Assistant | 58 | 52 | 110 | 16,767 | 91 | 100% | 8.2 |
| Licensed Practical Nurse | 23 | 4 | 27 | 6,855 | 91 | 100% | 8.3 |
| Registered Nurse | 11 | 5 | 16 | 2,253 | 91 | 100% | 8.2 |
| Dietitian | 3 | 0 | 3 | 1,026 | 91 | 100% | 7.6 |
| Respiratory Therapy Technician | 6 | 0 | 6 | 959 | 75 | 82% | 7.1 |
| Physical Therapy Assistant | 6 | 0 | 6 | 522 | 72 | 79% | 6.3 |
| Administrator | 1 | 0 | 1 | 474 | 63 | 69% | 7.5 |
| Physical Therapy Aide | 2 | 0 | 2 | 464 | 59 | 65% | 7.4 |
| Mental Health Service Worker | 1 | 1 | 2 | 462 | 45 | 49% | 6.9 |
| RN Director of Nursing | 1 | 0 | 1 | 460 | 60 | 66% | 7.7 |
| Nurse Practitioner | 1 | 0 | 1 | 447 | 64 | 70% | 7 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 418 | 53 | 58% | 7.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 184 | 39 | 43% | 4.7 |
| Dental Services Staff | 2 | 0 | 2 | 125 | 19 | 21% | 6.3 |
| Qualified Social Worker | 1 | 0 | 1 | 47 | 24 | 26% | 2 |
| Medical Director | 0 | 1 | 1 | 37 | 22 | 24% | 1.7 |
| Speech Language Pathologist | 2 | 0 | 2 | 31 | 5 | 5% | 6.3 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 6 | 7% | 4 |
110 Certified Nursing Assistant
% of Days
100%
27 Licensed Practical Nurse
% of Days
100%
16 Registered Nurse
% of Days
100%
3 Dietitian
% of Days
100%
6 Respiratory Therapy Technician
% of Days
82%
6 Physical Therapy Assistant
% of Days
79%
1 Administrator
% of Days
69%
2 Physical Therapy Aide
% of Days
65%
2 Mental Health Service Worker
% of Days
49%
1 RN Director of Nursing
% of Days
66%
1 Nurse Practitioner
% of Days
70%
1 Clinical Nurse Specialist
% of Days
58%
1 Occupational Therapy Aide
% of Days
43%
2 Dental Services Staff
% of Days
21%
1 Qualified Social Worker
% of Days
26%
1 Medical Director
% of Days
24%
2 Speech Language Pathologist
% of Days
5%
1 Occupational Therapy Assistant
% of Days
7%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
79
Medicare
9
11.4% of residents
Medicaid
53
67.1% of residents
Private pay or other
17
21.5% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
9.3
11% better than Connecticut averageConnecticut average: 10.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.9
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.9
10% better than Connecticut averageConnecticut average: 21.1
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
12.2%
Percent of long-stay residents whose need for help with daily activities has increased
12.2%
35% better than Connecticut averageConnecticut average: 18.9%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
17.4%
Percent of long-stay residents whose ability to move independently worsened
17.4%
9% better than Connecticut averageConnecticut average: 19.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.0%
Percent of low risk long-stay residents who lose control of their bowels or bladder
27.0%
8% worse than Connecticut averageConnecticut average: 24.9%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
7.5%
Percent of long-stay residents experiencing one or more falls with major injury
7.5%
117% worse than Connecticut averageConnecticut average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
2.5%
Percent of long-stay high risk residents with pressure ulcers
2.5%
45% better than Connecticut averageConnecticut average: 4.6%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.8%
Percent of long-stay residents with a urinary tract infection
1.8%
7% worse than Connecticut averageConnecticut average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
6.8%
Percent of long-stay residents who lose too much weight
6.8%
7% worse than Connecticut averageConnecticut average: 6.3%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.6%
Percent of long-stay residents who have depressive symptoms
1.6%
89% better than Connecticut averageConnecticut average: 15.2%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
17.8%
Percent of long-stay residents who received an antipsychotic medication
17.8%
In line with Connecticut averageConnecticut average: 17.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
14% better than Connecticut averageConnecticut average: 87.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than Connecticut averageConnecticut average: 93.5%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
3.63
Number of hospitalizations per 1,000 long-stay resident days.
3.63
73% worse than Connecticut averageConnecticut average: 2.10
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.57
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.57
In line with Connecticut averageConnecticut average: 1.53
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.4%
42% better than Connecticut averageConnecticut average: 70.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
29% better than Connecticut averageConnecticut average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.2%
33% better than Connecticut averageConnecticut average: 69.8%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
37.9%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
37.9%
52% worse than Connecticut averageConnecticut average: 25.0%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
19.3%
Percentage of short-stay residents who had an outpatient emergency department visit.
19.3%
74% worse than Connecticut averageConnecticut average: 11.1%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Connecticut averageConnecticut average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
57.1%
Percentage of residents at or above expected ability to care for themselves at discharge.
57.1%
6% better than Connecticut averageConnecticut average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
52.7%
Rate of successful return to home or community from a skilled nursing facility.
52.7%
In line with Connecticut averageConnecticut average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Whispering Pines Rehabilitation and Nursing Center based on CMS SNF Cost Reports.
Occupancy Rate
87.8%
↑ 3.2pp vs 2022
Net Income
-$1.1M
↓ ~$1.6M vs 2022
Total Payroll
$7.2M
↑ ~$580.2K vs 2022
Profit Margin
-7.3%
↓ 10.7pp vs 2022
Loading trend charts...
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