New Madrid Living Center
Nursing Home, Hospice Care & Skilled Nursing · New Madrid, MO
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

New Madrid Living Center

Nursing Home, Hospice Care & Skilled Nursing · New Madrid, MO
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Calculator: See prices in your area
New Madrid Living Center accepts Medicare, Medicaid, and private pay.

Inspection History

In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.

Since 2023 · 3 years of data 57 deficiencies 13 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Missouri state average
Overall vs. MO average 3 Worse Metrics worse than Missouri average:
• Total deficiencies (63% above)
• Deficiencies per year (62% above)
• Deficiencies per inspection (52% above)
0 Better No metrics in this bucket.
Latest Inspection September 18, 2025 Other An inspection that falls outside standard annual surveys and formal complaint investigations. May include administrative compliance checks, documentation reviews, focused surveys on specific concerns, or revisit surveys to verify prior corrections.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityMO Averagevs. MO Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5735 This facility has 63% more total deficiencies than a typical Missouri assisted living residence (57 vs. MO avg 35).↑ 63% worse
Deficiencies per year Info Average deficiencies per year since 2023. 1911.7 This facility has 62% more deficiencies per year than a typical Missouri assisted living residence (19 vs. MO avg 11.7).↑ 62% worse
Deficiencies per inspection Info Average deficiencies per inspection. 4.42.9 This facility has 52% more deficiencies per inspection than a typical Missouri assisted living residence (4.4 vs. MO avg 2.9).↑ 52% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMO Averagevs. MO Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1312 This facility has had 8% more total inspections than the Missouri average (13 vs. MO avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↑ 8% more

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • September 18, 2025 inspection found three documentation deficiencies involving code status, transfer notifications, and baseline care plans affecting a few residents.
  • April 8, 2024 complaint investigation substantiated failure to use a mechanical lift during transfer, causing a resident’s fractured tibia/fibula and lack of immediate injury reporting.
  • October 10, 2024 routine inspection identified inaccurate MDS coding for two residents and infection control lapses including improper PPE use and isolation precautions.

Health Inspection History

Inspections since 2021
Total health inspections 5

State average N/A


Last Health inspection on Oct 2024

Total health citations
11 Rank #24 / 284Health citations — State benchmarkedThis home is ranked 24th out of 284 homes in Missouri for Health Citations. Shows this facility's total health deficiency citations benchmarked to the Missouri State average, with a ranking across all 284 MO facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
2.2 Rank #8 / 284Citations per inspection — State benchmarkedThis home is ranked 8th out of 284 homes in Missouri for Citations Per Inspection. Shows average deficiency citations per CMS inspection for this facility versus the Missouri mean across 284 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

7 of 11 citations resulted from standard inspections; and 4 of 11 resulted from complaint investigations.

Breakdown of citation severity (last 5 years)
Critical health citations
0
In line with State average

State average: N/A


Serious health citations
2
In line with State average

State average: N/A

0 critical citations State average: N/A

2 serious citations State average: N/A

9 moderate citations State average: N/A

0 minor citations State average: N/A
Citations history (last 5 years)
Infection Control moderate citation Oct 10, 2024
Corrected

Care Planning moderate citation Oct 10, 2024
Corrected

Quality of Care serious citation Apr 08, 2024
Corrected

Quality of Care serious citation Sep 06, 2023
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 82
Employees 70
Contractors 12
Staff to resident ratio 1.39 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 33
Average shift 7 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 21,126

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 8 RN Staff are full-time employees. No contractors work on this role. 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 8 total: 7 full-time employees and 1 contractor. 8
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.4 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 36 CNA Staff are full-time employees. No contractors work on this role. 36
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.1 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

5.4%

1,147 contractor hours this quarter

Speech Language Pathologist: 2 Qualified Social Worker: 2 Feeding Assistant: 2 Physical Therapy Aide: 1 Licensed Practical Nurse: 1 Occupational Therapy Assistant: 1 Physical Therapy Assistant: 1 Medical Director: 1 Occupational Therapy Aide: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant3603611,32992100%7.1
Licensed Practical Nurse7182,70992100%7.4
Medication Aide/Technician100102,41292100%6.8
Registered Nurse8089708997%7.4
Nurse Aide in Training4047167480%7.4
Clinical Nurse Specialist1014786166%7.8
RN Director of Nursing1014736065%7.9
Dietitian1014716065%7.8
Administrator1013665560%6.7
Physical Therapy Aide0113615964%6.1
Nurse Practitioner1013114953%6.3
Speech Language Pathologist0222595863%4.5
Qualified Social Worker0221945560%3.5
Occupational Therapy Aide0113744%9.1
Physical Therapy Assistant011181820%1
Occupational Therapy Assistant0111567%2.6
Feeding Assistant022622%3
Medical Director011233%0.7
36 Certified Nursing Assistant
% of Days 100%
8 Licensed Practical Nurse
% of Days 100%
10 Medication Aide/Technician
% of Days 100%
8 Registered Nurse
% of Days 97%
4 Nurse Aide in Training
% of Days 80%
1 Clinical Nurse Specialist
% of Days 66%
1 RN Director of Nursing
% of Days 65%
1 Dietitian
% of Days 65%
1 Administrator
% of Days 60%
1 Physical Therapy Aide
% of Days 64%
1 Nurse Practitioner
% of Days 53%
2 Speech Language Pathologist
% of Days 63%
2 Qualified Social Worker
% of Days 60%
1 Occupational Therapy Aide
% of Days 4%
1 Physical Therapy Assistant
% of Days 20%
1 Occupational Therapy Assistant
% of Days 7%
2 Feeding Assistant
% of Days 2%
1 Medical Director
% of Days 3%

Penalties and fines

Includes penalties issued in 2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $9K Rank #166 / 286Federal fines — State benchmarkedThis home is ranked 166th out of 286 homes in Missouri for Federal Fines. Shows this facility's cumulative CMS federal fine dollars versus the Missouri average among facilities with fines, and where it ranks among 286 facilities in the pool. Lower total dollars mean a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
88% lower than State average

State average: $73K

Number of fines 1
59% fewer fines than State average

State average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than State average

State average: 0.7

Fines amount comparison
Fines amount comparison
This facility $9K
State average $73K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

1 penalty in the past 3 years

Apr 8, 2024 · $9K

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Apr 8, 2024
$9K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 4.6
58% better than State average

State average: 10.9

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 6.6
66% better than State average

State average: 19.5

Long-stay resident measures
Above average State avg: 2.7 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.7%
56% better than State average

State average: 19.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 5.1%
75% better than State average

State average: 20.6%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 6.1%
67% better than State average

State average: 18.1%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.6%
12% better than State average

State average: 4.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 3.5%
30% better than State average

State average: 5.0%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 8.1%
196% worse than State average

State average: 2.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.1%
63% better than State average

State average: 5.6%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than State average

State average: 12.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 23.7%
8% worse than State average

State average: 22.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
17% better than State average

State average: 85.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
10% better than State average

State average: 90.9%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.41
32% better than State average

State average: 2.08

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.83
22% better than State average

State average: 2.35

Short-stay resident measures
Significantly above average State avg: 2.1 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.1%
49% better than State average

State average: 66.6%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.9%
15% better than State average

State average: 2.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
58% better than State average

State average: 63.5%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 18.2%
28% better than State average

State average: 25.3%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 0.0%
100% better than State average

State average: 13.4%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 68.0%
27% better than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 52.9%
5% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

21% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

41% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

38% of new residents, often for long-term daily care.

Typical stay 1 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 59
Medicare
5
8.5% of residents
Medicaid
36
61% of residents
Private pay or other
18
30.5% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$4.1M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$503.1K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$4.1M Rank #211 / 290Revenue — State benchmarkedThis home is ranked 211th out of 290 homes in Missouri for Revenue. Shows this facility's annual revenue compared to the Missouri average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$503.1K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$273.2K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #214 / 290Payroll — State benchmarkedThis home is ranked 214th out of 290 homes in Missouri for Payroll. Shows total annual staff payroll benchmarked to the Missouri average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$2.2M 55.3% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #165 / 290Payroll % — State benchmarkedThis home is ranked 165th out of 290 homes in Missouri for Payroll %. Shows payroll as a percentage of revenue versus the Missouri average. Well-run Missouri facilities typically land around 60–72% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$2.3M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$4.6M

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

New residents most often arrive under private pay (41% of admissions), and a typical private pay stay runs around 4 - 5 months.

Admissions
95 total

Coverage residents most often arrive under.

Medicare 21%
Private pay 41%
Medicaid 38%
Discharges
142 total

Coverage residents most often leave under.

Medicare 6%
Private pay 39%
Medicaid 55%

Places of interest near New Madrid Living Center

Address 0.0 miles from city center Info Estimated distance in miles from New Madrid's city center to New Madrid Living Center's address, calculated via Google Maps.

Calculate Travel Distance to New Madrid Living Center

Add your location

Address

Compare Nursing Homes around the area

The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.

Laclede Groves
NH
AL
IL
MC
St. Louis -251 - 35 -
Republic Nursing and Rehab
NH
SNF
Republic -127 - 48 Private / Semi-Private Rooms
Chaffee Nursing Center
NH
HOS
SNF
Chaffee -71 - 25 Studio
Heisinger Bluffs
NH
AL
IL
MC
RC
SNF
Jefferson City -111 - 32 1 Bed / 2 Bed / 3 Bed
New Madrid Living Center
NH
HOS
SNF
New Madrid -112 - 28 -

Frequently Asked Questions about New Madrid Living Center

What neighborhood is New Madrid Living Center in?

New Madrid Living Center is in the USA neighborhood of NEW MADRID.

Who is the owner of New Madrid Living Center?

New Madrid Living Center is legally operated by N & R Of New Madrid, LLC, and administered by Tom Ayers.

Is New Madrid Living Center in a walkable area?

New Madrid Living Center has a walk score of 28. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of New Madrid Living Center?

According to MO state health department records, New Madrid Living Center's license number is 052044.

When does New Madrid Living Center's license expire?

According to MO state health department records, New Madrid Living Center's license expires on July 31, 2026.

What is the occupancy rate at New Madrid Living Center?

New Madrid Living Center's occupancy is 48%.

Are pets allowed at New Madrid Living Center?

No, New Madrid Living Center has a no-pet policy.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance