Facility type
Snf
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
Nursing Home
New Mark Rehab and Healthcare Center
New Mark Rehab and Healthcare Center is a 199-bed facility in the heart of Kansas City, dedicated to caring for residents in a warm, home-like environment. It provides personalized care and comprehensive long-term care services under physician supervision. The facility offers memory care, short-term rehab, and a variety of daily activities.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
199
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
56.5%
Residents per day (avg)
158
Occupancy rate
56.5%
Residents per day (avg)
158
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
12% of new residents, usually for short-term rehab.
Typical stay
23 days
Private pay
49% of new residents, often for short stays.
Typical stay
4 - 5 months
Medicaid
39% of new residents, often for long-term daily care.
Typical stay
11 - 12 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$10.9M
Operating loss
-$731.5K
Privately-owned community
Operated by a business corporation.
Home revenue
$10,949,307.00
Operating loss
$-731,452.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.9M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$11.7M
199-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
About this community
License details
County:
CLAY
Additional licensing details
CMS Certification Number:
265308
Certification type:
Medicare/Medicaid
Ownership & operating entity
New Mark Rehab and Healthcare Center is administrated by DEVAN BESTGEN.
Owner name:
NEW MARK OPERATOR LLC
Care Services
Accepts Medicaid
Nursing Services
Rehabilitation Services
Memory Care
Licensed Nurses/CNAs
Short-Term Rehab
Programs & Activities
Specific Programs
Services/ Amenities, Careers, Contact, Make a Payment
Dining & Nutrition
Food Description
Fine dining experience with nutritious and diverse breakfast, lunch, and dinner options, as well as an open snack bar.
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Health Inspection History
Inspections
Total health inspections
7
Missouri average 6.6
Last Health inspection on Sep 2025
Total health citations
42
Citations per inspection
6
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
34 of 42 citations resulted from standard inspections; 5 of 42 resulted from complaint investigations; and 3 of 42 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Missouri averageMissouri average: 0.7
Serious Health citations
4
4
300% worse than Missouri averageMissouri average: 1
0 critical citations
4 serious citations
38 moderate citations
0 minor citations
Citations history (last 3 years)
Quality of Care serious citation
Sep 26, 2025
Corrected
Care Planning serious citation
Sep 26, 2025
Corrected
Resident Rights moderate citation
May 02, 2025
Corrected
Abuse/Neglect serious citation
Mar 26, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Kansas City
The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.
McCrite Plaza at Briarcliff Skilled Facility
-9%
+53%
+15%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MO 64116-2640
56
MCCRITE, CASSIDY
76.7%
$8,188,423.00
$3,346,163.00
40.9%
44.20
5.7286
1
34
1
-9%+53%+15%
Ignite Medical Resort Kansas City LLC
+58%
-21%
+35%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MO 64154-1000
90
HAGEMAN INVESTMENTS LLC
90.0%
$18,527,431.00
$4,504,696.00
24.3%
79.90
2.9545
1
35
1
+58%-21%+35%
Rehab of Kansas City South
-89%
-25%
+25%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MO 64131-2115
100
MERCIER, DAVID
83.0%
$9,538,254.00
$3,943,425.00
41.3%
92.40
2.7921
-
46
-
-89%-25%+25%
New Mark Rehab and Healthcare Center
-32%
-16%
-15%
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MO 64155-1159
199
-
56.5%
$10,487,181.00
$4,806,379.00
45.8%
158.20
3.1276
1
42
4
-32%-16%-15%
Rockhill Manor Assisted Living
SNF
Nursing Home 24/7 care needed
AL
Assisted Living For seniors needing help with daily tasks but not full-time nursing.
MO 64110-1016
154
-
-
-
-
-
-
-
-
-
-
-
-
McCrite Plaza at Briarcliff Skilled Facility
Type of care:
SNF
AL
Community:
MO 64116-2640
Bed Count:
56
Operator:
MCCRITE, CASSIDY
CCN:
265869
Occupancy:
76.7%
Home Revenue:
$8,188,423.00
Payroll Costs:
$3,346,163.00
Payroll %:
40.9%
Avg Residents/Day:
44.20
Overall Rating:
Adj Nurse Hours:
5.7286
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
34
Severe Citations:
1
RN share vs State Avg:
-9%
-9%
Staffing vs State Avg:
+53%
+53%
Occupancy vs State Avg:
+15%
+15%
Ignite Medical Resort Kansas City LLC
Type of care:
SNF
AL
Community:
MO 64154-1000
Bed Count:
90
Operator:
HAGEMAN INVESTMENTS LLC
CCN:
265872
Occupancy:
90.0%
Home Revenue:
$18,527,431.00
Payroll Costs:
$4,504,696.00
Payroll %:
24.3%
Avg Residents/Day:
79.90
Overall Rating:
Adj Nurse Hours:
2.9545
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
35
Severe Citations:
1
RN share vs State Avg:
+58%
+58%
Staffing vs State Avg:
-21%
-21%
Occupancy vs State Avg:
+35%
+35%
Rehab of Kansas City South
Type of care:
SNF
AL
Community:
MO 64131-2115
Bed Count:
100
Operator:
MERCIER, DAVID
CCN:
265758
Occupancy:
83.0%
Home Revenue:
$9,538,254.00
Payroll Costs:
$3,943,425.00
Payroll %:
41.3%
Avg Residents/Day:
92.40
Overall Rating:
Adj Nurse Hours:
2.7921
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
46
RN share vs State Avg:
-89%
-89%
Staffing vs State Avg:
-25%
-25%
Occupancy vs State Avg:
+25%
+25%
New Mark Rehab and Healthcare Center
Type of care:
SNF
AL
Community:
MO 64155-1159
Bed Count:
199
CCN:
265308
Occupancy:
56.5%
Home Revenue:
$10,487,181.00
Payroll Costs:
$4,806,379.00
Payroll %:
45.8%
Avg Residents/Day:
158.20
Overall Rating:
Adj Nurse Hours:
3.1276
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
42
Severe Citations:
4
RN share vs State Avg:
-32%
-32%
Staffing vs State Avg:
-16%
-16%
Occupancy vs State Avg:
-15%
-15%
Places of interest near New Mark Rehab and Healthcare Center
134.4 miles from city center
KANSAS CITY, MO 64155-1159
Calculate Travel Distance to New Mark Rehab and Healthcare Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
454
Total Staff
190
Employees
264
Contractors
58,407
Total Hours (Quarter)
80
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 24 | 8.6 | Yes |
| Licensed Practical Nurse | 87 | 8.4 | Yes |
| Certified Nursing Assistant | 232 | 7.8 | Yes |
Staff by Category
Administration ⓘ
2 staff
8hs shift avg
Nursing Staff ⓘ
391 staff
8.1hs shift avg
Physicians & Practitioners ⓘ
6 staff
8.9hs shift avg
Therapy Services ⓘ
42 staff
7.4hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
4 staff
6.2hs shift avg
Dietary Services ⓘ
5 staff
7.5hs shift avg
Other Services ⓘ
4 staff
7.6hs shift avg
Contractor Analysis
16.8%
of total hours from contractors
9,790 contractor hours this quarter
Certified Nursing Assistant: 146
Licensed Practical Nurse: 58
Physical Therapy Aide: 5
Qualified Social Worker: 4
Speech Language Pathologist: 9
Registered Nurse: 9
Physical Therapy Assistant: 2
Medication Aide/Technician: 28
Respiratory Therapy Technician: 3
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 86 | 146 | 232 | 23,271 | 91 | 100% | 7.8 |
| Licensed Practical Nurse | 29 | 58 | 87 | 11,834 | 91 | 100% | 8.4 |
| Physical Therapist | 23 | 0 | 23 | 6,835 | 91 | 100% | 8.6 |
| Medication Aide/Technician | 19 | 28 | 47 | 6,221 | 91 | 100% | 8.8 |
| Registered Nurse | 15 | 9 | 24 | 2,349 | 90 | 99% | 8.6 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,420 | 91 | 100% | 7.5 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,202 | 78 | 86% | 9.2 |
| Speech Language Pathologist | 0 | 9 | 9 | 850 | 76 | 84% | 4.7 |
| Mental Health Service Worker | 4 | 0 | 4 | 802 | 75 | 82% | 7.6 |
| Administrator | 2 | 0 | 2 | 688 | 62 | 68% | 8 |
| Physical Therapy Aide | 0 | 5 | 5 | 603 | 74 | 81% | 4.5 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 549 | 63 | 69% | 7.1 |
| Qualified Social Worker | 0 | 4 | 4 | 528 | 74 | 81% | 6.2 |
| RN Director of Nursing | 1 | 0 | 1 | 499 | 66 | 73% | 7.6 |
| Physical Therapy Assistant | 0 | 2 | 2 | 453 | 60 | 66% | 6.5 |
| Nurse Practitioner | 2 | 0 | 2 | 304 | 38 | 42% | 8 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
104 residents
Residents by payment source
Medicare
6 residents (5.8%)
Medicaid
90 residents (86.5%)
Private pay or other
8 residents (7.7%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.8
35% worse than Missouri averageMissouri average: 10.9
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.5
26% worse than Missouri averageMissouri average: 19.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
22.0%
Percent of long-stay residents whose need for help with daily activities has increased
22.0%
11% worse than Missouri averageMissouri average: 19.8%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
32.4%
Percent of long-stay residents whose ability to move independently worsened
32.4%
57% worse than Missouri averageMissouri average: 20.6%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.2%
6% worse than Missouri averageMissouri average: 18.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
8.2%
Percent of long-stay residents experiencing one or more falls with major injury
8.2%
102% worse than Missouri averageMissouri average: 4.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.1%
Percent of long-stay high risk residents with pressure ulcers
3.1%
38% better than Missouri averageMissouri average: 5.0%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.6%
Percent of long-stay residents with a urinary tract infection
1.6%
41% better than Missouri averageMissouri average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.4%
Percent of long-stay residents who lose too much weight
8.4%
51% worse than Missouri averageMissouri average: 5.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
15.7%
Percent of long-stay residents who have depressive symptoms
15.7%
22% worse than Missouri averageMissouri average: 12.8%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
19.0%
Percent of long-stay residents who received an antipsychotic medication
19.0%
14% better than Missouri averageMissouri average: 22.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
90.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
90.3%
6% better than Missouri averageMissouri average: 85.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
91.3%
In line with Missouri averageMissouri average: 90.9%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.36
Number of hospitalizations per 1,000 long-stay resident days.
1.36
35% better than Missouri averageMissouri average: 2.08
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.25
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.25
47% better than Missouri averageMissouri average: 2.35
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
52.4%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
52.4%
21% worse than Missouri averageMissouri average: 66.6%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
3.1%
Percent of short-stay residents who newly received an antipsychotic medication
3.1%
42% worse than Missouri averageMissouri average: 2.2%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
45.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
45.9%
28% worse than Missouri averageMissouri average: 63.5%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
23.8%
6% better than Missouri averageMissouri average: 25.3%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
12.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
12.4%
7% better than Missouri averageMissouri average: 13.4%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
5.3%
Percentage of SNF residents who experience falls with major injury during their stay.
5.3%
583% worse than Missouri averageMissouri average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
41.2%
Percentage of residents at or above expected ability to care for themselves at discharge.
41.2%
23% worse than Missouri averageMissouri average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$8K
89% lower than Missouri averageMissouri average: $73K
Number of fines
1
59% fewer fines than Missouri averageMissouri average: 2.4
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Missouri averageMissouri average: 0.7
Fines amount comparison
Fines amount comparison
This facility
$8K
Missouri average
$73K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 13, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Feb 13, 2024
$8K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for New Mark Rehab and Healthcare Center based on CMS SNF Cost Reports.
Occupancy Rate
56.5%
↑ 2.3pp vs 2022
Net Income
-$731,452
↑ ~$2.4M vs 2022
Total Payroll
$7,433,156
↑ ~$85K vs 2022
Profit Margin
-7.0%
↑ 29.7pp vs 2022
Loading trend charts...
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