Nhc Healthcare, Maryland Heights

Nursing Home, Home Care, Hospice Care & Skilled Nursing · Maryland Heights, MO

CMS overall rating

2920 Fee Fee Rd, Maryland Heights, MO 63043-1915 View map

Calculator: See prices in your area

Nhc Healthcare, Maryland Heights accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Nhc Healthcare, Maryland Heights accepts Medicare, Medicaid, and private pay.

Overview of Nhc Healthcare, Maryland Heights

The 220-bed nursing home at Nhc Healthcare, Maryland Heights, is managed by operator Nhc Healthcare, Maryland Heights, LLC, and owner Susan Taylor on Fee Fee Road. Resident billing is systematically split across several standard options, including Medicare, Medicaid, and private pay. If you want to check out the local surroundings, the suburban neighborhood carries a walkability score of 39 out of 100, indicating a car-dependent layout where family members will need a vehicle for visits.

Records highlight an 87 percent occupancy rate alongside an average length of stay of 81 days, demonstrating a daily routine focused primarily on short-term post-hospital rehabilitation rather than multi-year residential placements. To oversee daily health needs and physical recovery, the 24-hour shift framework supplies an average of 3 hours and 15 minutes of total nursing care per resident each day. This continuous coverage is shared among registered nurses, licensed practical nurses, and nurse aides who handle direct physical assistance and clinical checks.

Oversight databases managed by public health departments trace the building’s adherence to state standards through recurring licensing reviews. Documented state file reviews verify that recent evaluations logged specific compliance deficiencies concerning laboratory service scheduling and staff vaccination records, meaning the property’s total cumulative citations-per-inspection rate is not zero and these items remain part of regular tracking.

Prospective residents can access specialized medical support tracks, including physical therapy, short-term recovery programs, and temporary respite care loops. The campus features a central dining room, an outdoor relaxation courtyard, an on-site beauty and barber shop, and rooms equipped with building-wide Wi-Fi and cable television.

Facility Direct Line (314) 291-0121

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	31m per day	▲ 10% State avg: 28m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	41m per day	■ Avg State avg: 41m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 10m per day	▼ 6% State avg: 2h 19m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	3h 4m per day	■ Avg State avg: 3h 3m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	3m per day	▲ 34% State avg: 2m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	23m per day	▲ 16% State avg: 20m per day · National avg: 28m per day

Capacity and availability

81 days

220-bed community

A large-scale community that may provide a wide range of amenities, services, and structured programs.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 39 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

87%

Higher than the Missouri average: 66.6%

Occupied beds

191 / 220

Average occupied beds in Missouri homes 72 beds

Facility TypeSkilled Nursing Facility

StatusActive

IssuanceMay 1, 2025

ExpirationApril 30, 2027

CountySaint Louis County

License Number052669

CMS Certification Number265318

Certification TypeMedicare / Medicaid

Nhc Healthcare, Maryland Heights is legally operated by Nhc Healthcare/Maryland Heights, LLC, and administered by Susan Taylor.

Corporate EntityNHC HEALTHCARE / MARYLAND HEIGHTS, LLC

Owner NameNhc Healthcare / Maryland Heights, LLC

Skilled Nursing Facility

220 units

Total beds

220 units

Rehabilitation Services

Respite Care

Short-Term Rehab

24-Hour Staffing

Dedicated Alzheimer's Unit

Homecare

Hospice

Pets not allowed

High-Speed Wireless Internet

Cable Tv In Every Room

Housekeeping And Laundry Services

On-Site Beauty And Barber Shop

Daily Activities And Entertainment

Dining Room

Outdoor Area For Relaxation

Operating Hours24/7

Since 2018 · 8 years of data 69 deficiencies 14 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Missouri state average

Overall vs. MO average

Latest Inspection May 6, 2024 Annual Inspection

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	MO Average	vs. MO Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	69	35	This facility has 97% more total deficiencies than a typical Missouri assisted living residence (69 vs. MO avg 35).↑ 97% worse
Deficiencies per year Average deficiencies per year since 2018.	8.6	4.4	This facility has 95% more deficiencies per year than a typical Missouri assisted living residence (8.6 vs. MO avg 4.4).↑ 95% worse
Deficiencies per inspection Average deficiencies per inspection.	4.9	2.9	This facility has 69% more deficiencies per inspection than a typical Missouri assisted living residence (4.9 vs. MO avg 2.9).↑ 69% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	MO Average	vs. MO Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	14	12	This facility has had 17% more total inspections than the Missouri average (14 vs. MO avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↑ 17% more

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

May 3, 2023 inspection found no health deficiencies and no complaints substantiated.
May 6, 2024 inspection cited six deficiencies including unclean environment, unsafe accident hazards, expired medications, poor respiratory care, and failure of staff hand hygiene during meal service.
April 22, 2019 complaint investigation substantiated multiple failures in abuse reporting, pressure ulcer care, medication administration, and pain management.

Show Inspection Reports

Inspections since 2019

Total health inspections 3

State average N/A

Last Health inspection on May 2024

Total health citations

State average N/A

Citations per inspection

5.67

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 17 citations resulted from standard inspections.

Breakdown of citation severity (last 7 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

17 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 7 years)

Administration moderate citation May 06, 2024

Corrected

Nutrition moderate citation May 06, 2024

Corrected

Pharmacy moderate citation May 06, 2024

Corrected

Quality of Care moderate citation May 06, 2024

Corrected

Total staff 182

Employees 178

Contractors 4

Staff to resident ratio 0.95 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 94

Average shift 8.2 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 71,266

Nursing staff breakdown

8.6 hours

9 hours

8.5 hours

Contractor staffing

250 contractor hours this quarter

Medical Director: 2 Respiratory Therapy Technician: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	74	0	74	30,883	92	100%	8.5
Licensed Practical Nurse	26	0	26	12,646	92	100%	9
Medication Aide/Technician	20	0	20	7,869	92	100%	8.2
Registered Nurse	14	0	14	6,796	92	100%	8.6
Clinical Nurse Specialist	4	0	4	2,121	85	92%	7.8
Mental Health Service Worker	4	0	4	1,953	67	73%	8.2
Other Dietary Services Staff	3	0	3	1,488	92	100%	7.8
Physical Therapy Assistant	5	0	5	1,267	70	76%	6.4
Nurse Aide in Training	11	0	11	1,065	88	96%	6.3
Dental Services Staff	2	0	2	1,022	66	72%	8.2
Respiratory Therapy Technician	4	1	5	819	76	83%	5.9
Speech Language Pathologist	2	0	2	491	64	70%	7.3
Nurse Practitioner	1	0	1	488	62	67%	7.9
Occupational Therapy Aide	2	0	2	486	58	63%	7.8
Dietitian	1	0	1	480	60	65%	8
Administrator	1	0	1	472	59	64%	8
Physical Therapy Aide	2	0	2	430	60	65%	7
Qualified Social Worker	2	0	2	429	76	83%	5.6
Medical Director	0	2	2	38	47	51%	0.6
Occupational Therapy Assistant	0	1	1	24	4	4%	6

74 Certified Nursing Assistant

% of Days 100%

26 Licensed Practical Nurse

% of Days 100%

20 Medication Aide/Technician

% of Days 100%

14 Registered Nurse

% of Days 100%

4 Clinical Nurse Specialist

% of Days 92%

4 Mental Health Service Worker

% of Days 73%

3 Other Dietary Services Staff

% of Days 100%

5 Physical Therapy Assistant

% of Days 76%

11 Nurse Aide in Training

% of Days 96%

2 Dental Services Staff

% of Days 72%

5 Respiratory Therapy Technician

% of Days 83%

2 Speech Language Pathologist

% of Days 70%

1 Nurse Practitioner

% of Days 67%

2 Occupational Therapy Aide

% of Days 63%

1 Dietitian

% of Days 65%

1 Administrator

% of Days 64%

2 Physical Therapy Aide

% of Days 65%

2 Qualified Social Worker

% of Days 83%

2 Medical Director

% of Days 51%

1 Occupational Therapy Assistant

% of Days 4%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 7.4

32% better than State average

State average: 10.9

Functional decline score 17.1

12% better than State average

State average: 19.5

Long-stay resident measures

Significantly above average State avg: 2.7

Need for Help with Daily Activities Increased 11.1%

44% better than State average

State average: 19.8%

Walking Ability Worsened 13.0%

37% better than State average

State average: 20.6%

Low Risk Residents with Bowel/Bladder Incontinence 27.2%

50% worse than State average

State average: 18.1%

Falls with Major Injury 2.8%

30% better than State average

State average: 4.0%

High Risk Residents with Pressure Ulcers 3.1%

38% better than State average

State average: 5.0%

Urinary Tract Infection 0.6%

78% better than State average

State average: 2.7%

Lost Too Much Weight 7.0%

26% worse than State average

State average: 5.6%

Depressive Symptoms 8.3%

36% better than State average

State average: 12.8%

Antipsychotic Use 11.5%

48% better than State average

State average: 22.0%

Pneumococcal Vaccine 98.2%

15% better than State average

State average: 85.2%

Influenza Vaccine 99.4%

9% better than State average

State average: 90.9%

Hospitalizations per 1,000 days 2.79

34% worse than State average

State average: 2.08

ED visits per 1,000 days 1.30

45% better than State average

State average: 2.35

Short-stay resident measures

Above average State avg: 2.1

Pneumococcal Vaccine 93.7%

41% better than State average

State average: 66.6%

Antipsychotic medication increase 1.8%

17% better than State average

State average: 2.2%

Influenza Vaccine 73.4%

16% better than State average

State average: 63.5%

Re-hospitalized after SNF stay 24.1%

5% better than State average

State average: 25.3%

Emergency department visits 10.6%

21% better than State average

State average: 13.4%

Falls with major injury 2.0%

157% worse than State average

State average: 0.8%

Ability to care for self at discharge 63.0%

17% better than State average

State average: 53.7%

Successful return to home or community 58.5%

16% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

28% of new residents, usually for short-term rehab.

Typical stay 19 days

Private pay

51% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

20% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Total residents 191

Medicare

6.3% of residents

Medicaid

122

63.9% of residents

Private pay or other

29.8% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Nhc Healthcare, Maryland Heights from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 88.1% ↑ 2.6pp vs 2022

Net Patient Income -$207.9K ↑ ~$1.2M vs 2022

Payroll Costs $11.3M ↑ ~$1.8M vs 2022

Operating Margin -1.1% ↑ 7.4pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	91.7%	90.8%	92.5%	92.3%	91.2%	91.6%	88.6%	88.2%	89.7%	75.5%	78.1%	85.5%	88.1%
Beds	220	220	215	215	215	215	215	215	215	220	220	220	220
Net Income	$811,335	$750,917	$679,446	$701,582	$602,099	$403,921	$109,992	$238,821	$162,403	$392,272	-$1,404,190	-$1,348,241	-$159,436
Gross Revenue	$14,862,810	$15,449,040	$15,717,092	$16,005,353	$16,496,953	$16,854,599	$16,851,786	$17,367,021	$18,134,406	$16,494,277	$17,471,681	$19,692,805	$21,208,910
Operating Expenses	$12,612,082	$12,674,676	$13,329,660	$13,393,853	$13,612,622	$13,966,028	$14,302,572	$14,402,948	$14,724,972	$16,003,003	$16,111,348	$17,499,906	$18,461,147
Net Patient Income	$617,703	$742,174	$594,651	$681,860	$592,588	$382,382	$27,277	$165,911	$142,610	-$1,881,007	-$1,662,024	-$1,380,704	-$207,894
Net Patient Revenue	$13,229,785	$13,416,850	$13,924,311	$14,075,713	$14,205,210	$14,348,410	$14,329,849	$14,568,859	$14,867,582	$14,121,996	$14,449,324	$16,119,202	$18,253,253
Payroll Costs	$7,189,248	$6,992,796	$7,461,904	$7,572,354	$7,692,928	$7,871,919	$8,161,628	$8,143,978	$8,577,332	$9,226,488	$9,499,061	$9,485,070	$11,311,169
Operating Margin %	4.7%	5.5%	4.3%	4.8%	4.2%	2.7%	0.2%	1.1%	1.0%	-13.3%	-11.5%	-8.6%	-1.1%
Medicare %	9.5%	8.3%	8.5%	7.3%	8.0%	6.5%	8.2%	6.3%	5.8%	9.3%	7.3%	7.5%	6.6%
Medicaid %	67.9%	66.7%	67.6%	64.6%	58.4%	62.5%	58.0%	57.5%	61.6%	60.7%	61.9%	67.0%	69.7%
Private %	22.6%	25.1%	23.9%	28.1%	33.6%	31.0%	33.8%	36.2%	32.6%	30.0%	30.8%	25.5%	23.7%
Net Patient Revenue/Day	$180	$184	$192	$194	$198	$199	$206	$210	$211	$232	$231	$235	$258
Cost/Day	$171	$173	$184	$185	$190	$194	$206	$208	$209	$263	$257	$255	$261
Avg Length of Stay	125.4 days	125.9 days	146.4 days	148.1 days	136.9 days	137.3 days	118.0 days	114.6 days	113.5 days	71.2 days	83.1 days	76.5 days	81.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$18.3M

Net patient income

-$207.9K

For-profit Operated by a single business entity.

Net patient revenue

$18.3M

Net patient income

-$207.9K

Other income

$48.5K

Payroll costs

$11.3M 62% of net patient revenue

Other operating costs

$7.1M

Total costs

$18.5M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (51% of admissions), and a typical private pay stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 28%

Private pay 51%

Medicaid 20%

Coverage residents most often leave under.

Medicare 27%

Private pay 53%

Medicaid 21%

0.0 miles from city center Estimated distance in miles from Maryland Heights's city center to Nhc Healthcare, Maryland Heights's address, calculated via Google Maps.

Quick search

Calculate Travel Distance to Nhc Healthcare, Maryland Heights

Add your location

Compare Nursing Homes around the area

The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.


Laclede Groves	NH AL IL MC	St. Louis	-	251	-	35	-
Republic Nursing and Rehab	NH SNF	Republic	-	127	-	48	Private / Semi-Private Rooms
Chaffee Nursing Center	NH HOS SNF	Chaffee	-	71	-	25	Studio
Heisinger Bluffs	NH AL IL MC RC SNF	Jefferson City	-	111	-	32	1 Bed / 2 Bed / 3 Bed
Nhc Healthcare, Maryland Heights	NH HC HOS SNF	Maryland Heights	-	220	-	39	-

Nursing Home Explorer

Is Nhc Healthcare, Maryland Heights in a walkable area?

Nhc Healthcare, Maryland Heights has a walk score of 39. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Nhc Healthcare, Maryland Heights?

According to MO state health department records, Nhc Healthcare, Maryland Heights's license number is 052669.

When does Nhc Healthcare, Maryland Heights's license expire?

According to MO state health department records, Nhc Healthcare, Maryland Heights's license expires on April 30, 2027.

What is the occupancy rate at Nhc Healthcare, Maryland Heights?

Nhc Healthcare, Maryland Heights's occupancy is 87%.

Are pets allowed at Nhc Healthcare, Maryland Heights?

No, Nhc Healthcare, Maryland Heights has a no-pet policy.

Does Nhc Healthcare, Maryland Heights operate as a for-profit or non-profit?

Nhc Healthcare, Maryland Heights is registered as a for-profit in MO.

Who is the administrator of Nhc Healthcare, Maryland Heights?

Susan Taylor is the administrator of Nhc Healthcare, Maryland Heights.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Nhc Healthcare, Maryland Heights

Overview of Nhc Healthcare, Maryland Heights

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Therapy & Rehabilitation

Staffing & Medical

Memory & Specialized Care

Additional Services

Additional Policies & Features

Amenities & Lifestyle

Contact Nhc Healthcare, Maryland Heights

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

74 Certified Nursing Assistant

26 Licensed Practical Nurse

20 Medication Aide/Technician

14 Registered Nurse

4 Clinical Nurse Specialist

4 Mental Health Service Worker

3 Other Dietary Services Staff

5 Physical Therapy Assistant

11 Nurse Aide in Training

2 Dental Services Staff

5 Respiratory Therapy Technician

2 Speech Language Pathologist

1 Nurse Practitioner

2 Occupational Therapy Aide

1 Dietitian

1 Administrator

2 Physical Therapy Aide

2 Qualified Social Worker

2 Medical Director

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

Places of interest near Nhc Healthcare, Maryland Heights

Calculate Travel Distance to Nhc Healthcare, Maryland Heights

Compare Nursing Homes around the area

Guides for Better Senior Living