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Situated in Allegheny County, Pittsburgh, Pennsylvania, Norbert Personal Care is a dedicated senior living community that offers assisted living and memory care. The community provides a safe and secure environment for daily living with their well-designed accommodations that feature private bathrooms and emergency call system for quick responses during emergencies and needs. Round-the-clock assistance and supervision is provided by a dedicated team.
Whether it’s assistance with personal grooming and hygiene, medication administration, or housekeeping, residents are guaranteed to find the support they need within the community. Three delicious meals and snacks are served daily to ensure residents get their daily nourishment and energy they need to actively participate in everyday activities. The community conducts a wide array of energizing activities, programs and events to keep residents entertained, engaged and thriving.
Lower than the Pennsylvania average: 78.7%Norbert Personal Care is legally operated by Norbert Inc.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. The score below shows how many points this facility sits above or below the typical Pennsylvania assisted living residence score (the benchmark); higher is better.
At the Pennsylvania average for assisted living residences (83/100)
Inspection score: 83 out of 100. Letter grade B. At the Pennsylvania average for assisted living residences (83/100)
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 33 | 63 | This facility has 48% fewer total citations than a typical Pennsylvania assisted living residence (33 vs. PA avg 63).↓ 48% better Rank #211 / 482 Total citations — State benchmarked This home is ranked 211th out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
|
Citations per year
Average citations per year since 2021.
| 6.6 | 12.6 | This facility has 48% fewer citations per year than a typical Pennsylvania assisted living residence (6.6 vs. PA avg 12.6).↓ 48% better |
|
Citations per inspection
Average citations per inspection.
| 2.1 | 5.7 | This facility has 63% fewer citations per inspection than a typical Pennsylvania assisted living residence (2.1 vs. PA avg 5.7).↓ 63% better Rank #82 / 482 Citations per inspection — State benchmarked This home is ranked 82nd out of 482 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 16 | 11 | This facility has 45% more total inspections than a typical Pennsylvania assisted living residence (16 vs. PA avg 11).↑ 45% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 9 | 8 | This facility has 13% more inspections with citations than a typical Pennsylvania assisted living residence (9 vs. PA avg 8).↑ 13% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 56% | 73% | This facility has 17 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (56% vs. PA avg 73%).↓ 17% better Rank #133 / 482 Inspection citation rate — State benchmarked This home is ranked 133rd out of 482 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 4 | This facility has total complaints in line with the Pennsylvania average (4 vs. PA avg 4).— At avg Rank #301 / 482 Total complaints — State benchmarked This home is ranked 301st out of 482 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 482 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2021.
| 0.8 | 0.8 | This facility has complaints per year in line with the Pennsylvania average (0.8 vs. PA avg 0.8).— At avg |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Building Type: Single-story
Fitness and Recreation
5.7 miles from city center
Estimated distance in miles from Pittsburgh's city center to Norbert Personal Care's address, calculated via Google Maps.
Add your location
Norbert Personal Care is located in Pittsburgh, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Vincentian Schenley Gardens |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Pittsburgh (Hill District) | 164
Facility
164
PA AVG
95
Rank
#43 / 555 | Yes |
78
Facility
78
PA AVG
46
Rank
#89 / 668 | Vincentian De Marillac | 13 | 4
Facility
4
PA AVG
4
Rank
#301 / 482 | 53.8%
Facility
53.8%
PA AVG
72.7%
Rank
#119 / 482 | 23
Facility
23
PA AVG
63
Rank
#139 / 482 | 1.8
Facility
1.8
PA AVG
5.7
Rank
#59 / 482 | Non-Profit | 159
Facility
159
PA AVG
76.9
Rank
#13 / 361 | 2.65 |
36.6%
Facility
36.6%
PA AVG
68.8%
Rank
#472 / 485 | - | - |
| Norbert Personal Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Pittsburgh (Carrick) | 102
Facility
102
PA AVG
95
Rank
#201 / 555 | No |
51
Facility
51
PA AVG
46
Rank
#275 / 668 | Norbert Inc | 16 | 4
Facility
4
PA AVG
4
Rank
#301 / 482 | 56.3%
Facility
56.3%
PA AVG
72.7%
Rank
#133 / 482 | 33
Facility
33
PA AVG
63
Rank
#211 / 482 | 2.1
Facility
2.1
PA AVG
5.7
Rank
#82 / 482 | Profit | 95
Facility
95
PA AVG
76.9
Rank
#117 / 361 | 1.53 |
59.8%
Facility
59.8%
PA AVG
68.8%
Rank
#335 / 485 | - | - |
| Mt. Assisi Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pittsburgh | 81
Facility
81
PA AVG
95
Rank
#293 / 555 | No |
37
Facility
37
PA AVG
46
Rank
#406 / 668 | Mt. Assisi Place LLC | 9 | 5
Facility
5
PA AVG
4
Rank
#347 / 482 | 100%
Facility
100%
PA AVG
72.7%
Rank
#465 / 482 | 76
Facility
76
PA AVG
63
Rank
#370 / 482 | 8.4
Facility
8.4
PA AVG
5.7
Rank
#413 / 482 | Profit | 52
Facility
52
PA AVG
76.9
Rank
#248 / 361 | 1.11 |
48.1%
Facility
48.1%
PA AVG
68.8%
Rank
#425 / 485 | - | - |
| Allegheny Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Penn Hills (Frankstown Estates) | 47
Facility
47
PA AVG
95
Rank
#468 / 555 | Yes |
46
Facility
46
PA AVG
46
Rank
#329 / 668 | Grainger Aid Opco LLC | 15 | 6
Facility
6
PA AVG
4
Rank
#379 / 482 | 86.7%
Facility
86.7%
PA AVG
72.7%
Rank
#433 / 482 | 66
Facility
66
PA AVG
63
Rank
#352 / 482 | 4.4
Facility
4.4
PA AVG
5.7
Rank
#277 / 482 | Profit | 50
Facility
50
PA AVG
76.9
Rank
#255 / 361 | 1.32 |
89.4%
Facility
89.4%
PA AVG
68.8%
Rank
#48 / 485 | - | A+ |
| Orion Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Allison Park | 25
Facility
25
PA AVG
95
Rank
#550 / 555 | No |
16
Facility
16
PA AVG
46
Rank
#559 / 668 | Orion Care LLC | 6 | 2
Facility
2
PA AVG
4
Rank
#186 / 482 | 83.3%
Facility
83.3%
PA AVG
72.7%
Rank
#395 / 482 | 34
Facility
34
PA AVG
63
Rank
#221 / 482 | 5.7
Facility
5.7
PA AVG
5.7
Rank
#359 / 482 | Profit | 20
Facility
20
PA AVG
76.9
Rank
#349 / 361 | 2.00 |
44.0%
Facility
44.0%
PA AVG
68.8%
Rank
#449 / 485 | - | A+ |
Norbert Personal Care is in the Carrick neighborhood of Pittsburgh.
The legal owner and operator of Norbert Personal Care is Norbert Inc.
Norbert Personal Care has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to PA state health department records, Norbert Personal Care's license number is 430510.
According to PA state health department records, Norbert Personal Care's license expires on December 16, 2026.
Norbert Personal Care's occupancy is 60%.
Norbert Personal Care has 102 beds.
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