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Situated in Allegheny County, Pittsburgh, Pennsylvania, Norbert Personal Care is a dedicated senior living community that offers assisted living and memory care. The community provides a safe and secure environment for daily living with their well-designed accommodations that feature private bathrooms and emergency call system for quick responses during emergencies and needs. Round-the-clock assistance and supervision is provided by a dedicated team.
Whether it’s assistance with personal grooming and hygiene, medication administration, or housekeeping, residents are guaranteed to find the support they need within the community. Three delicious meals and snacks are served daily to ensure residents get their daily nourishment and energy they need to actively participate in everyday activities. The community conducts a wide array of energizing activities, programs and events to keep residents entertained, engaged and thriving.
Lower than the Pennsylvania average: 78.7%Norbert Personal Care is legally operated by Norbert Inc.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 33 | 63 | This facility has 48% fewer total citations than a typical Pennsylvania assisted living residence (33 vs. PA avg 63).↓ 48% better |
|
Citations per year
Average citations per year since 2021.
| 6.6 | 12.6 | This facility has 48% fewer citations per year than a typical Pennsylvania assisted living residence (6.6 vs. PA avg 12.6).↓ 48% better |
|
Citations per inspection
Average citations per inspection.
| 2.1 | 5.7 | This facility has 63% fewer citations per inspection than a typical Pennsylvania assisted living residence (2.1 vs. PA avg 5.7).↓ 63% better |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 16 | 11 | This facility has 45% more total inspections than a typical Pennsylvania assisted living residence (16 vs. PA avg 11).↑ 45% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 9 | 8 | This facility has 13% more inspections with citations than a typical Pennsylvania assisted living residence (9 vs. PA avg 8).↑ 13% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 56% | 73% | This facility has 17 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (56% vs. PA avg 73%).↓ 17% better |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 4 | This facility has total complaints in line with the Pennsylvania average (4 vs. PA avg 4).— At avg |
|
Complaints per year
Average complaints per year since 2021.
| 0.8 | 0.8 | This facility has complaints per year in line with the Pennsylvania average (0.8 vs. PA avg 0.8).— At avg |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on September 10, 2025, found no deficiencies. Earlier inspections showed a mix of findings, including issues with medication labeling, emergency egress obstruction, and resident assessments, all of which were corrected promptly. Prior complaint investigations substantiated concerns related mainly to medication administration errors, resident supervision, and documentation, with corrective actions implemented each time. No fines, license suspensions, or enforcement actions were listed in the available reports. The overall trend suggests improvement, with the facility addressing prior deficiencies and maintaining compliance in the latest review.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Building Type: Single-story
Fitness and Recreation
5.7 miles from city center
Estimated distance in miles from Pittsburgh's city center to Norbert Personal Care's address, calculated via Google Maps.
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Norbert Personal Care is located in Pittsburgh, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Vincentian Schenley Gardens |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Pittsburgh (Hill District) | 164 | Yes | 78 | Vincentian De Marillac | 13 | 4 | 53.8% | 23 | 1.8 | Non-Profit | 159 | 2.65 | 36.6% | - | - |
| Norbert Personal Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Pittsburgh (Carrick) | 102 | No | 51 | Norbert Inc | 16 | 4 | 56.3% | 33 | 2.1 | Profit | 95 | 1.53 | 59.8% | - | - |
| Mt. Assisi Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Pittsburgh | 87 | No | 37 | Mt. Assisi Place LLC | 9 | 5 | 100% | 76 | 8.4 | Profit | 52 | 1.11 | 44.8% | - | - |
| Allegheny Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Penn Hills (Frankstown Estates) | 47 | Yes | 46 | Grainger Aid Opco LLC | 15 | 6 | 86.7% | 66 | 4.4 | Profit | 50 | 1.32 | 89.4% | - | A+ |
| Orion Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Allison Park | 25 | No | 16 | Orion Care LLC | 6 | 2 | 83.3% | 34 | 5.7 | Profit | 20 | 2.00 | 44.0% | - | A+ |
Norbert Personal Care is in the Carrick neighborhood of Pittsburgh.
The legal owner and operator of Norbert Personal Care is Norbert Inc.
Norbert Personal Care has a walk score of 51. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to PA state health department records, Norbert Personal Care's license number is 430510.
According to PA state health department records, Norbert Personal Care's license expires on December 16, 2025.
Norbert Personal Care's occupancy is 60%.
Norbert Personal Care has 102 beds.
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