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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Northridge Health and Rehabilitation Center is a place where senior living finds ease and purpose. This facility stands as a robust choice for individuals seeking comprehensive care, offering a dedicated team of professionals well-versed in skilled nursing, short-term rehabilitation, and long-term care services. Located in Manitowoc, Wisconsin, this center boasts a proven record in nursing home compare evaluations, reflecting its commitment to providing exceptional nursing home facilities.
Within these walls, residents experience a comfortable and supportive environment enhanced by licensed dietitians and certified nursing assistants. The center’s focus goes beyond physical care, encompassing social and spiritual support services. On-site physician services, spanning specialties like podiatry, internal medicine, dental care, and ophthalmology, solidify the commitment to holistic well-being. The center’s array of programs and activities, including therapeutic recreation, underscores its dedication to fostering a fulfilling senior life.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 174th out of 181 homes in Wisconsin.| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 59m per day | ■ Avg State avg: 58m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 46m per day | ▲ 21% State avg: 38m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 10m per day | ▼ 16% State avg: 2h 35m per day · National avg: 2h 21m per day |
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 46m per day | ■ Avg State avg: 3h 43m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ■ Avg State avg: 4m per day · National avg: 4m per day |
|
RN (Weekend)
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 45m per day | ▲ 15% State avg: 39m per day · National avg: 29m per day |
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
28% of new residents, usually for short-term rehab.
64% of new residents, often for short stays.
7% of new residents, often for long-term daily care.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #98 / 185Payroll — state benchmarkedThis home is ranked 98th out of 185 homes in Wisconsin.Shows total annual staff payroll benchmarked to the Wisconsin average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the Wisconsin average: 70%North Ridge Health and Rehabilitation Center is legally operated by Bay At North Ridge Health And Rehabilitation Llc, and administrated by Abby Carlton.
In Wisconsin, the Department of Health Services, Division of Quality Assurance performs unannounced onsite surveys to ensure that long-term care facilities meet health and safety laws.
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Wisconsin average: 12 deficiencies
The most recent inspection on December 10, 2025, identified deficiencies related to the use of physical restraints without proper medical orders or documentation and multiple issues including protective placement, PASRR screening, dialysis care, medication self-administration assessments, and food safety. Earlier inspections also noted deficiencies in medication administration, pressure ulcer care, supervision leading to an elopement incident with immediate jeopardy that was later resolved, and ongoing concerns with food handling and infection control practices. Complaint investigations found substantiated issues such as inadequate grievance handling, failure to notify representatives of condition changes, and improper care leading to hospitalization, while most complaints were unsubstantiated. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows recurring themes in resident care documentation, medication management, food safety, and infection control, with some improvement after corrective actions but continued citations in multiple areas.
Wisconsin average 6
Last Health inspection on Oct 2025
Wisconsin average 27.3
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
39 of 54 citations resulted from standard inspections; and 15 of 54 resulted from complaint investigations.
11% worse than Wisconsin averageWisconsin average: 0.9
0
100% better than Wisconsin averageWisconsin average: 1.2
Issues related to medication management, including how drugs are stored, administered, and monitored.
Oct 07, 2025
Corrected
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Aug 06, 2025
Corrected
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 25, 2025
Corrected
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 25, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
| North Ridge Health and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Manitowoc | - | 94 | - | 32 | - |
2.0 miles from city center
Estimated distance in miles from Manitowoc's city center to North Ridge Health and Rehabilitation Center's address, calculated via Google Maps.
— 1.79 miles to nearest hospital (Froedtert Holy Family Memorial Hospital)
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This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
62% better than Wisconsin averageWisconsin average ratio: 2.41:1
8% better than Wisconsin averageWisconsin average: 7.3 hours
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.8 hoursThis role is partially covered by contractors.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.4 hoursThis role is partially covered by contractors.
Total hours from contractors
7,341 contractor hours this quarter
| Certified Nursing Assistant | 25 | 66 | 91 | 11,786 | 91 | 100% | 7.4 |
| Registered Nurse | 10 | 24 | 34 | 4,638 | 91 | 100% | 8.8 |
| Licensed Practical Nurse | 6 | 34 | 40 | 3,526 | 91 | 100% | 8.3 |
| Qualified Activities Professional | 8 | 0 | 8 | 2,059 | 91 | 100% | 10 |
| Administrator | 2 | 0 | 2 | 704 | 63 | 69% | 8 |
| Speech Language Pathologist | 0 | 3 | 3 | 636 | 66 | 73% | 6.1 |
| Other Dietary Services Staff | 3 | 0 | 3 | 610 | 70 | 77% | 7.3 |
| Nurse Practitioner | 1 | 0 | 1 | 504 | 63 | 69% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 492 | 61 | 67% | 8.1 |
| Respiratory Therapy Technician | 0 | 1 | 1 | 441 | 63 | 69% | 7 |
| Qualified Social Worker | 0 | 1 | 1 | 426 | 64 | 70% | 6.7 |
| Physical Therapy Aide | 0 | 1 | 1 | 393 | 60 | 66% | 6.6 |
| Occupational Therapy Aide | 1 | 0 | 1 | 234 | 28 | 31% | 8.4 |
| Medical Director | 0 | 1 | 1 | 111 | 20 | 22% | 5.5 |
| RN Director of Nursing | 1 | 0 | 1 | 80 | 10 | 11% | 8 |
| Physical Therapy Assistant | 0 | 1 | 1 | 20 | 7 | 8% | 2.9 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 16 | 1 | 1% | 8 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
49Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
7.3
30% better than Wisconsin averageWisconsin average: 10.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
13.9
37% better than Wisconsin averageWisconsin average: 22.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
9.6%
46% better than Wisconsin averageWisconsin average: 17.6%
Percent of long-stay residents whose ability to move independently worsened
11.4%
50% better than Wisconsin averageWisconsin average: 22.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.9%
20% better than Wisconsin averageWisconsin average: 26.0%
Percent of long-stay residents experiencing one or more falls with major injury
1.0%
68% better than Wisconsin averageWisconsin average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
11.3%
107% worse than Wisconsin averageWisconsin average: 5.4%
Percent of long-stay residents with a urinary tract infection
1.0%
67% better than Wisconsin averageWisconsin average: 3.2%
Percent of long-stay residents who lose too much weight
3.3%
32% better than Wisconsin averageWisconsin average: 4.9%
Percent of long-stay residents who have depressive symptoms
18.0%
256% worse than Wisconsin averageWisconsin average: 5.0%
Percent of long-stay residents who received an antipsychotic medication
30.5%
90% worse than Wisconsin averageWisconsin average: 16.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.5%
In line with Wisconsin averageWisconsin average: 95.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.3%
In line with Wisconsin averageWisconsin average: 95.0%
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.1%
In line with Wisconsin averageWisconsin average: 87.3%
Percent of short-stay residents who newly received an antipsychotic medication
1.9%
55% worse than Wisconsin averageWisconsin average: 1.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
48.3%
41% worse than Wisconsin averageWisconsin average: 82.2%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Wisconsin averageWisconsin average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.0%
In line with Wisconsin averageWisconsin average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
50.4%
In line with Wisconsin averageWisconsin average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Historical financial and operational data for North Ridge Health and Rehabilitation Center based on CMS SNF Cost Reports.
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