Northshore Heights

Assisted Living in Knox County

Overview of Northshore Heights

Settled in the beautiful setting of South Northshore Drive, Knoxville, TN is the renowned senior living community of Northshore Heights offering assisted living and memory care. The community promises a relaxing and safe retirement by featuring several options for a comfortable and well-designed residence including various studios, private and companion suites, and one-bedroom deluxe. Moreover, Northshore Heights offers different levels of care based on seniors’ needs and preferences.

The community provides a haven for couples to live their retirement together while receiving the care and assistance that matches their needs. Stay happy and immersed in your surroundings with a jam-packed calendar of fun activities and engaging programs. Eat well and feel your best with healthy and tasty meals to meet dietary needs and preferences. Northshore Heights is ideal for seniors and their partners seeking to live every moment of their best years without worries.

(865) 444-1294

Finances and operations

Home revenue
$4.8M
Surplus of revenue
$295.5K
Home revenue
$4.8M
Surplus of revenue
$295.5K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.9M
39.7% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.6M
Total costs $4.5M
Bed community size
74-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 6 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
82%
Higher than the Tennessee average: 71.6%
Occupied beds
61 / 74
Average residents 82 per day

License Details

Facility TypeAssisted Care Living Facility
StatusLicensed
ExpirationApril 12, 2026
CountyKnox
License Number00000467

Ownership & Operating Entity

Northshore Heights is legally operated by Northshore Heights, LLC, and administrated by Carrie Catherwood.

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed

Building type icon
Building type icon

Building Type: 3-story

Transportation services icon
Transportation services icon

Transportation Services

Types of Care at Northshore Heights

Assisted Living Memory Care

Contact Northshore Heights

Residents information

Stay stats

Average length of stay
716 days
Total residents
82
Total admissions (2024)
24
Total discharges (2024)
28

Discharges

  • To Private Residence or Home 2
  • To Nursing Home 4

Demographics

GENDER

  • Female Residents 65.9%
  • Male Residents 34.1%

AGE DISTRIBUTION

  • 65-69 2.4%
  • 70-74 3.7%
  • 75-79 11%
  • 80-84 18.3%
  • 85-89 35.4%
  • 90 or more 29.3%

ETHNICITY

  • Black Residents 1.2%
  • White Residents 97.6%
  • Total Other Race Residents 1.2%

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Tennessee average: 9 complaint visits

Financial Assistance for
Assisted Living in Tennessee

Northshore Heights is located in Knoxville, Tennessee.
Here are the financial assistance programs available to residents in Tennessee.

Get Financial aid guidance

CHOICES Program

TN Medicaid CHOICES

Age 65+ or disabled
General Tennessee resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
TN

Managed care model; high rural demand.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($65/day) Home modifications ($1,500 avg.)

Tennessee Options for Community Living

TN Options

Age 60+
General Tennessee resident, at risk of nursing home.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
TN

Limited funding; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Tennessee Medicare Savings Program

Age 65+ or disabled
General TN resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
TN

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Low-Income Home Energy Assistance Program (LIHEAP)

Tennessee LIHEAP

Age 60+ prioritized
General TN resident, low-income household.
Income Limits (2025) ~$3,970/month individual, 185% FPL
Asset Limits Not assessed; income-focused.
TN

Covers gas, electric, propane; emergency aid available.

Benefits
Heating/cooling aid ($300-$1,000/season) Emergency aid ($500 max)

Family Caregiver Support Program (FCSP)

Tennessee Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; TN resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
TN

Includes grandparent caregivers; high rural demand.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

Senior Community Service Employment Program (SCSEP)

Tennessee SCSEP

Age 55+
General unemployed, low-income, TN resident.
Income Limits (2025) ~$1,983/month 125% FPL
Asset Limits Not specified; income-focused.
TN

Priority for veterans, rural residents; AARP/Goodwill partnership.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

VA Aid and Attendance (A&A) and Housebound Benefits

Tennessee VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General TN resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
TN

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Elderly Nutrition Program

Tennessee Elderly Nutrition Program

Age 60+
General TN resident; no income limit but prioritizes low-income.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
TN

Serves ~50,000 annually; 200+ congregate sites plus Meals on Wheels.

Benefits
Congregate meals ($5-$7/meal value) at senior centers Home-delivered meals ($5-$7/meal)

Property Tax Relief Program

Tennessee Property Tax Relief Program

Age 65+
General TN resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year household, excludes half of Social Security
Asset Limits Not assessed; income-focused.
TN

Rebates up to $1,000; serves ~100,000 annually.

Benefits
Tax rebates (~$250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Places of interest near Northshore Heights

Address 11.1 miles from city center Info Estimated distance in miles from Knoxville's city center to Northshore Heights's address, calculated via Google Maps.

Calculate Travel Distance to Northshore Heights

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Address

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Compare Assisted Living around Knox County The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

Filter by care type
Northshore Heights
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Knoxville (Rocky Hill Center)74No 6 Studio / 1 Bed- 82.4% -Carrie CatherwoodNorthshore Heights, Llc716 days
Pinnacle Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Knoxville (Waterville Lane)74Yes 5 Studio / 1 Bed- 63.5% -Beth Anne WattsAltillo, Llc666 days
Windsor Ridge Assisted Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Knoxville (Central Avenue Pike)70No 29 Studio / 1 Bed26 80.0% A+Bridgett BurchfieldWindsor Operator, Llc541 days
Wellington Manor Knoxville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Knoxville65Yes 36 Studio / 1 Bed27--Holly SmarrWellington Manor Knoxville, Llc774 days

Guides for Better Senior Living

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