Occupancy rate
89%
In line with Illinois averageMostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
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Assisted Living in Chicago
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Norwood Crossing
Assisted Living in Chicago
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Norwood Crossing
Norwood Crossing is a non-profit nursing home in Chicago, IL, that offers a wide range of care options, including assisted living, memory care, skilled nursing, rehabilitation, and respite care. Promoting a home-like atmosphere, the community ensures older adults are treated like family. Nutritious meals, recreational activities, and household services are also offered, ensuring older adults experience maintenance-free living. Through individualized care options, the community strives to help residents thrive in their later years.
Fun games, light exercises, and social events are just some of the activities that residents can participate in for leisure and wellness. Cozy living spaces, accessible hallways, and lively gathering areas make the community an ideal retirement option. With its ideal location along North Avondale Avenue, near public transportation and restaurants, residents gain easy access to their necessities and leisure. As one of the best options for retirement in Illinois, this nursing home has comprehensive care options and extensive amenities dedicated to older adults’ welfare.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
55
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
89.1%
Residents per day (avg)
113
Occupancy rate
89.1%
Residents per day (avg)
113
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Short stays
Recovery
Medicare-covered care
Breakdown by payment type
Medicare
68% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
23% of new residents, often for short stays.
Typical stay
7 - 8 months
Medicaid
9% of new residents, often for long-term daily care.
Typical stay
2 years
Finances and operations
Voluntary non-profit community
Home revenue
$26.5M
Operating deficit
-$2.8M
Voluntary non-profit community
Home revenue
$26.5M
Operating deficit
-$2.8M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$9.5M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$29.3M
55-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
1 year in operation
A newer community that may feature more recent facilities and programs.
Walk Score: 83 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Occupancy
In line with Illinois averageOccupied beds
49 / 55
Average residents
93 per day
Facility TypeAssisted Living/shared Housing Establishment
StatusActive
IssuanceJanuary 23, 2025
ExpirationJanuary 22, 2027
CountyCook
Norwood Crossing is legally operated by Norwood Crossing Association.
Profit Statusfor-profit
Permanent Units
35 units
Alzheimer's Units
20 units
Total beds
55 units
Rehabilitation Services
Respite Care
Short-Term Rehab
Nursing Services
Skilled Nursing
Licensed Nurses/CNAs
Offers Alzheimer's Care
Alzheimer's Certification
Memory Support
Rehabilitation
Specific ProgramsAssisted Living, Memory Support, Skilled Nursing, Short Term Rehab, Respite Care, Amenities & Services, Events
What does this home offer?
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Dining Services
Transportation Services
Social and Recreational Activities
Exercise Programs
On-site Medical Care and Health Services
Types of Care at Norwood Crossing
Assisted Living
Memory Care
Skilled Nursing
Respite Care
Inspection History
In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.
3 visits/inspections
1 visits/inspections triggered by complaints
Breakdown by inspection type
- 2 licensing inspections
- 1 complaint investigation
Show Inspection Reports
Latest inspection
Date
May 22, 2025
Inspection history
05/03/2024
Annual Licensure Only Survey
Inspection
01/08/2025
Annual Licensure Only Survey
Inspection
05/22/2025
Complaint Original Investigation
Inspection
Inspection Report Summary for Norwood Crossing
The most recent inspection on May 22, 2025, was a complaint investigation in which the facility was found to be in compliance with applicable assisted living and shared housing regulations. The prior inspection on January 8, 2025, also found the facility in compliance during the annual licensure survey. There were no deficiencies cited in either report, and no enforcement actions or fines were listed in the available reports. Complaint investigations have not resulted in substantiated issues. The inspection history shows consistent compliance with regulatory requirements.
Health Inspection History
Inspections
Total health inspections
6
Illinois average 10.4
Last Health inspection on Feb 2025
Total health citations
29
Illinois average 36.8
Citations per inspection
4.83
Illinois average 3.68
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
24 of 29 citations resulted from standard inspections; and 5 of 29 resulted from complaint investigations.
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Illinois averageIllinois average: 0.7
Serious Health citations
2
2
44% better than Illinois averageIllinois average: 3.6
0 critical citations
2 serious citations
27 moderate citations
0 minor citations
Citations history (last 3 years)
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Feb 26, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Feb 26, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 20, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Feb 20, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 20, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Feb 20, 2025
Corrected
Resident Rights moderate citation
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Feb 20, 2025
Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care.
Feb 20, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Assisted Living around Chicago The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
Filter by care type
Norwood Crossing
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
Chicago (Norwood Park)
131
No
83
1
-
Norwood Crossing Association
3
1
0
Studio / 1 Bed / 2 Bed
Amazing Grace Senior Living
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Chicago (Norwood Park)
72
Yes
48
2
-
Amazing Grace Luxury Living, Llc
3
1
0
Studio / 1 Bed / 2 Bed
Sunrise of Lincoln Park
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
Chicago (Lincoln Park)
60
Yes
97
45
A-
Szr Lincoln Park Opco Lc
8
1
1
Studio / 1 Bed / 2 Bed
Brookdale Lake View
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
Chicago (Lake View East)
41
No
90
48
A+
Blc-Kenwood Of Lake View, Llc
5
1
1
Studio / 1 Bed / 2 Bed
The Hallmark
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
Chicago (Lake View East)
-
Yes
87
-
-
-
0
0
0
Studio / 1 Bed / 2 Bed
Places of interest near Norwood Crossing
12.1 miles from city center
Calculate Travel Distance to Norwood Crossing
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
269
Employees
130
Contractors
139
Staff to resident ratio
2.47:1
30% better than Illinois averageIllinois average ratio: 1.90:1
Avg staff/day
71
Average shift
8 hours
5% better than Illinois averageIllinois average: 7.6 hours
Total staff hours (quarter)
51,814
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
68
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
2
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
160
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.5 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
15.9%
8,237 contractor hours this quarter
Certified Nursing Assistant: 87
Registered Nurse: 30
Physical Therapy Aide: 6
Speech Language Pathologist: 6
Occupational Therapy Assistant: 3
Respiratory Therapy Technician: 2
Physical Therapy Assistant: 2
Dietitian: 1
Qualified Social Worker: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 73 | 87 | 160 | 27,031 | 91 | 100% | 8.5 |
| Registered Nurse | 38 | 30 | 68 | 12,883 | 91 | 100% | 8 |
| Other Dietary Services Staff | 8 | 0 | 8 | 2,877 | 91 | 100% | 7.5 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 1,736 | 81 | 89% | 7.5 |
| Speech Language Pathologist | 0 | 6 | 6 | 1,132 | 70 | 77% | 7.5 |
| Physical Therapy Aide | 0 | 6 | 6 | 1,107 | 68 | 75% | 7.5 |
| Licensed Practical Nurse | 2 | 0 | 2 | 899 | 82 | 90% | 6.6 |
| Mental Health Service Worker | 2 | 0 | 2 | 878 | 70 | 77% | 7.4 |
| Respiratory Therapy Technician | 0 | 2 | 2 | 543 | 66 | 73% | 8.1 |
| Physical Therapy Assistant | 0 | 2 | 2 | 525 | 65 | 71% | 7.9 |
| Dietitian | 1 | 1 | 2 | 491 | 64 | 70% | 7.3 |
| Administrator | 1 | 0 | 1 | 488 | 66 | 73% | 7.4 |
| Qualified Social Worker | 0 | 1 | 1 | 482 | 61 | 67% | 7.9 |
| Occupational Therapy Aide | 1 | 0 | 1 | 480 | 64 | 70% | 7.5 |
| Medical Director | 0 | 1 | 1 | 208 | 26 | 29% | 8 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 57 | 46 | 51% | 1.1 |
160 Certified Nursing Assistant
% of Days
100%
68 Registered Nurse
% of Days
100%
8 Other Dietary Services Staff
% of Days
100%
4 Clinical Nurse Specialist
% of Days
89%
6 Speech Language Pathologist
% of Days
77%
6 Physical Therapy Aide
% of Days
75%
2 Licensed Practical Nurse
% of Days
90%
2 Mental Health Service Worker
% of Days
77%
2 Respiratory Therapy Technician
% of Days
73%
2 Physical Therapy Assistant
% of Days
71%
2 Dietitian
% of Days
70%
1 Administrator
% of Days
73%
1 Qualified Social Worker
% of Days
67%
1 Occupational Therapy Aide
% of Days
70%
1 Medical Director
% of Days
29%
3 Occupational Therapy Assistant
% of Days
51%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
109 residents
Residents by payment source
Medicare
24 residents (22%)
Medicaid
56 residents (51.4%)
Private pay or other
29 residents (26.6%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.1
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.1
In line with Illinois averageIllinois average: 9.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.7
6% worse than Illinois averageIllinois average: 18.6
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.3%
Percent of long-stay residents whose need for help with daily activities has increased
15.3%
In line with Illinois averageIllinois average: 15.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
17.3%
Percent of long-stay residents whose ability to move independently worsened
17.3%
6% better than Illinois averageIllinois average: 18.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
26.5%
23% worse than Illinois averageIllinois average: 21.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
Percent of long-stay residents experiencing one or more falls with major injury
2.4%
29% better than Illinois averageIllinois average: 3.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
7.4%
Percent of long-stay high risk residents with pressure ulcers
7.4%
40% worse than Illinois averageIllinois average: 5.3%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
2.6%
Percent of long-stay residents with a urinary tract infection
2.6%
42% worse than Illinois averageIllinois average: 1.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.0%
Percent of long-stay residents who lose too much weight
8.0%
22% worse than Illinois averageIllinois average: 6.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
1.7%
Percent of long-stay residents who have depressive symptoms
1.7%
96% better than Illinois averageIllinois average: 48.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
25.8%
Percent of long-stay residents who received an antipsychotic medication
25.8%
28% worse than Illinois averageIllinois average: 20.2%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.2%
10% better than Illinois averageIllinois average: 89.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
9% better than Illinois averageIllinois average: 91.6%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
83.9%
23% better than Illinois averageIllinois average: 68.3%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.7%
Percent of short-stay residents who newly received an antipsychotic medication
2.7%
14% worse than Illinois averageIllinois average: 2.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
87.7%
39% better than Illinois averageIllinois average: 63.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$78K
45% lower than Illinois averageIllinois average: $143K
Number of fines
4
35% more fines than Illinois averageIllinois average: 3.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
2
89% more payment denials than Illinois averageIllinois average: 1.1
Fines amount comparison
Fines amount comparison
This facility
$78K
Illinois average
$143K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 26, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 26, 2025
$19K
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 26, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 26, 2025
9 days
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 14, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jun 14, 2024
$28K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 2, 2023
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Aug 2, 2023
$23K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for Norwood Crossing based on CMS SNF Cost Reports.
Occupancy Rate
89.1%
↓ 2.4pp vs 2022
Net Income
-$2.8M
↓ ~$3.5M vs 2022
Total Payroll
$13.8M
↑ ~$1.3M vs 2022
Profit Margin
-13.2%
↓ 17.0pp vs 2022
Loading trend charts...
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Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
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