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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Oakbridge Terrace at Normandy Farms Estates is a 58-bed personal care community operated by non-profit ACTS Retirement-Life Communities at 9000 Twin Silo Drive in Blue Bell, Pennsylvania. 24-hour staffing and a 12-bed special care memory unit exist. The facility offers assisted living, memory care, rehabilitation, and respite services, accepting Medicare and private pay.
CMS rates Oakbridge Terrace 5 stars, with all four sub-ratings above Pennsylvania average. Staffing is the defining driver: nurse hours run 5h 51m per resident per day, 28 percent above state average and placing the facility 15th of 203 Pennsylvania SNFs. Across five inspections since 2021, the facility averaged 6.5 deficiencies annually, modestly above 4.7 state average, with no substantiated complaints, fines, and enforcement actions. Deficiencies across the record have been limited to medication documentation and safety housekeeping items. Occupancy is at 79 percent, in line with Pennsylvania’s 78.7 percent average. The memory care unit is at near-capacity of 11 of 12 beds per the latest inspection.
The ACTS Retirement-Life Communities network brings multi-campus operational infrastructure to the Blue Bell location.
Situated in Montgomery County, the facility is best for older adults needing assisted living or memory care within a well-staffed, non-profit CCRC setting.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 15th out of 203 homes in Pennsylvania. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 26m per day | ▲ 25% State avg: 3h 32m per day · National avg: 3h 25m per day |
Similar to the Pennsylvania average: 78.7%Oakbridge Terrace at Normandy Farms Estates is legally operated by Acts Retirement-life Communities Inc.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. See the nursing homes benchmark below for the typical Pennsylvania score; higher is better.
Well above the Pennsylvania average for nursing homes.
Pennsylvania nursing homes benchmark: C+ 77/100
Inspection score: 93 out of 100. Letter grade A. Well above the Pennsylvania average for nursing homes.
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 25 | 63 | This facility has 60% fewer total citations than a typical Pennsylvania nursing home (25 vs. PA avg 63).↓ 60% better |
|
Citations per year
Average citations per year since 2021.
| 5 | 12.6 | This facility has 60% fewer citations per year than a typical Pennsylvania nursing home (5 vs. PA avg 12.6).↓ 60% better |
|
Citations per inspection
Average citations per inspection.
| 4.2 | 5.7 | This facility has 26% fewer citations per inspection than a typical Pennsylvania nursing home (4.2 vs. PA avg 5.7).↓ 26% better |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 6 | 11 | This facility has 45% fewer total inspections than a typical Pennsylvania nursing home (6 vs. PA avg 11).↓ 45% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 4 | 8 | This facility has 50% fewer inspections with citations than a typical Pennsylvania nursing home (4 vs. PA avg 8).↓ 50% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 67% | 73% | This facility has 6 percentage points lower inspection citation rate than a typical Pennsylvania nursing home (67% vs. PA avg 73%).↓ 6% better |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 0 | 4 | This facility has 100% fewer total complaints than a typical Pennsylvania nursing home (0 vs. PA avg 4).↓ 100% better |
|
Complaints per year
Average complaints per year since 2021.
| 0 | 0.8 | This facility has 100% fewer complaints per year than a typical Pennsylvania nursing home (0 vs. PA avg 0.8).↓ 100% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on July 16, 2025, found multiple deficiencies related to medication management, storage of combustible materials, and refrigerator temperature monitoring. Earlier inspections showed a pattern of medication-related issues and some concerns with sanitary conditions and emergency procedures, with all deficiencies addressed through accepted plans of correction. Complaint investigations were unsubstantiated or did not result in deficiencies. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. The facility’s inspection history indicates recurring medication management and safety issues, with corrective actions consistently implemented after each inspection.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPennsylvania average 6.7
Last Health inspection on Dec 2024
Pennsylvania average 31.3
Pennsylvania average 4.4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 1 citation resulted from complaint investigations.
100% better than Pennsylvania averagePennsylvania average: 0.3
100% better than Pennsylvania averagePennsylvania average: 0.6
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with Pennsylvania average
81% worse than Pennsylvania average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
1.1 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
1.2 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
1.1 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0 contractor hours this quarter
No contractor roles were reported this quarter.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 46 | 0 | 46 | 2,243 | 92 | 100% | 1.1 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 957 | 70 | 76% | 4.2 |
| Registered Nurse | 31 | 0 | 31 | 914 | 92 | 100% | 1.1 |
| Physical Therapy Assistant | 4 | 0 | 4 | 612 | 72 | 78% | 4.9 |
| Licensed Practical Nurse | 26 | 0 | 26 | 533 | 92 | 100% | 1.2 |
| Qualified Social Worker | 1 | 0 | 1 | 319 | 62 | 67% | 5.1 |
| Other Dietary Services Staff | 3 | 0 | 3 | 140 | 84 | 91% | 1.2 |
| Clinical Nurse Specialist | 4 | 0 | 4 | 123 | 65 | 71% | 1.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 73 | 59 | 64% | 1.2 |
| Nurse Practitioner | 1 | 0 | 1 | 69 | 58 | 63% | 1.2 |
| Dietitian | 1 | 0 | 1 | 69 | 57 | 62% | 1.2 |
| Administrator | 1 | 0 | 1 | 64 | 52 | 57% | 1.2 |
| Occupational Therapy Aide | 1 | 0 | 1 | 16 | 14 | 15% | 1.2 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 4 | 26 | 28% | 0.2 |
| Medical Director | 1 | 0 | 1 | 2 | 13 | 14% | 0.2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
95.3%
39% better than Pennsylvania averagePennsylvania average: 68.8%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Pennsylvania averagePennsylvania average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
41% better than Pennsylvania averagePennsylvania average: 68.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
30% of new residents, usually for short-term rehab.
70% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
73Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Oakbridge Terrace at Normandy Farms Estates based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #63 / 205Payroll — State benchmarkedThis home is ranked 63rd out of 205 homes in Pennsylvania. Shows total annual staff payroll benchmarked to the Pennsylvania average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
224.8 miles from city center
Estimated distance in miles from Blue Bell's city center to Oakbridge Terrace at Normandy Farms Estates's address, calculated via Google Maps.
Add your location
Oakbridge Terrace at Normandy Farms Estates is located in BLUE BELL, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Oakbridge Terrace at Normandy Farms Estates |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Blue Bell | 58 | 79.3% | +1% | 5.86 | +100% | +41% | $0 | 1 | 1.0 | - | 46 | 48 | Acts Retirement-Life Communities Inc | $41.3M | $13.3M | 32.3% | 395665 | ||||
| Riverton Enhanced Senior Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Allentown (Rittersville) | 90 | 76.7% | -3% | 3.51 | +19% | -15% | $0 | 7 | 1.4 | - | 69 | 56 | Lee-Anne Liberatore | $17.4M | $9.0M | 51.8% | 395171 |
The legal owner and operator of Oakbridge Terrace at Normandy Farms Estates is Acts Retirement-Life Communities Inc.
Oakbridge Terrace at Normandy Farms Estates has a walk score of 48. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to PA state health department records, Oakbridge Terrace at Normandy Farms Estates's license number is 138980.
According to PA state health department records, Oakbridge Terrace at Normandy Farms Estates's license expires on July 17, 2027.
Oakbridge Terrace at Normandy Farms Estates's occupancy is 79%.
Oakbridge Terrace at Normandy Farms Estates is registered as a non-profit in PA.
Oakbridge Terrace at Normandy Farms Estates has 58 beds.
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