O’neill Healthcare Lakewood
O’neill Healthcare Lakewood provides nursing home, assisted living, hospice care, independent living, memory care, palliative care, and skilled nursing in Cleveland, Ohio. Independent living offers private living with community services and no daily care, while assisted living supports everyday tasks such as bathing, dressing, and medication management. Memory care is provided in a secured setting with supervision. Nursing home and skilled nursing services include licensed nursing care on site around the clock.
Hospice care focuses on comfort at the end of life, while palliative care focuses on relieving symptoms and stress related to serious illness. The range of care levels may suit someone whose support needs could grow over time, since the resident can remain within the same community as those needs change. The community has 54 beds, placing it in the smaller-community range where staff and residents can get to know each other, and its 100% occupancy means all listed beds are filled.
Total nurse staffing is 3 hours and 25 minutes per resident per day, representing the amount of daily nurse staffing time allocated to each resident. Dialysis, rehabilitative senior therapy, a cardiac rehabilitation program, and a stroke rehabilitation program are available, giving residents access to treatment and rehabilitation services through the facility. Pets are allowed, which can suit a resident who wants to bring a pet. Medicare, Medicaid, and private pay are accepted.
A Walk Score of 86 out of 100 means the area is very walkable, with most errands possible on foot, so a resident who no longer drives can still reach nearby daily destinations independently.
Staffing
Data period: Q4 2025 (October 1 – December 31, 2025).
Nursing care per resident per day and state rankings: CMS Provider Information.
Headcount, shifts and contractors: CMS Payroll-Based Journal (PBJ).
Resident count: CMS Long-Term Care Facility Characteristics (data as of Jun 2026).
Standout metric: Physical therapist is +127% above Ohio average
4 of 6 metrics below Ohio average
Daily care time per resident, by role
US average: 41m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 41m
US average: 52m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 52m
US average: 2h 20m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 2h 20m
US average: 4m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 4m
US average: 3h 26m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 3h 26m
US average: 28m.Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse. US 28m
Headcount
86.2% of staff hours were worked by the facility's own employees
Ohio average: 90.4% · Contractors this quarter: Licensed Practical Nurse (29), Respiratory Therapy Technician (11), Physical Therapy Aide (9), Speech Language Pathologist (9), Physical Therapy Assistant (7), Registered Nurse (6), Qualified Social Worker (3), Clinical Nurse Specialist (2), Nurse Practitioner (1), Occupational Therapy Aide (1), Occupational Therapy Assistant (1), Medical Director (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
Community insights.
Smaller home · May offer a more intimate, personalized care environment.
About This Community
O’neill Healthcare Lakewood is administered by Olivia Dovin.
This profile shows two inspection records, and their totals often differ. Inspection History and the Inspection Scorecard below are state data — the figures the state publishes and the state inspection reports we hold on file — covering the entire facility. CMS Health Inspection History covers only this home's Medicare and Medicaid-certified nursing beds, from federal certification surveys.
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Ohio state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
• Total citations (at OH avg) 0 Better No metrics in this bucket.
Citations
| This Facility | OH Average | vs. OH Avg |
|---|---|---|---|
|
Total citations
| 2 | 2.0 | This facility has total citations in line with the Ohio average (2 vs. OH avg 2).— At avg |
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
Ohio average: 86 / 100
2022 – 2023 Period
Based on 16 completed resident interviews out of 32 eligible residents, collected November 2022 through May 2023.
Care and services
Ohio average: 89 / 100
Environment
Ohio average: 95 / 100
Moving in
Ohio average: 82 / 100
Facility culture
Ohio average: 86 / 100
Caregivers
Ohio average: 89 / 100
Spending time
Ohio average: 80 / 100
Meals and dining
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility59/100
Ohio average46/100
Did (Does) the therapy help you meet your goals?
This facility67/100
Ohio average88/100
Did (Do) the therapists help you set goals?
This facility70/100
Ohio average89/100
Did (Do) you know who to speak to about your therapy progress?
This facility80/100
Ohio average85/100
Can you decide how to spend your day?
This facility81/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Can you enjoy the outdoors if you want to?
This facility81/100
Ohio average91/100
Do you feel you have enough privacy?
This facility81/100
Ohio average95/100
Can you find a place to be alone if you want to be alone?
This facility88/100
Ohio average96/100
Are you able to get around the building if you want to?
This facility93/100
Ohio average95/100
Do you feel safe here?
This facility100/100
Ohio average98/100
Are your personal items safe here?
This facility100/100
Ohio average92/100
Is it very clean here?
This facility100/100
Ohio average96/100
Is it easy for you to get around in your room (or apartment)?
This facility100/100
Ohio average96/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to O'NEILL HEALTHCARE LAKEWOOD?
This facility64/100
Ohio average70/100
Were you given enough information to learn how things work here?
This facility79/100
Ohio average82/100
Did you feel warmly welcomed as a new resident?
This facility93/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here tell you when rules, policies, and procedures change?
This facility46/100
Ohio average78/100
Are you friends with anyone who lives here?
This facility56/100
Ohio average81/100
Are you encouraged to speak up about things you don’t like here?
This facility75/100
Ohio average81/100
Are your concerns taken care of in a timely way?
This facility75/100
Ohio average86/100
Would you highly recommend O'NEILL HEALTHCARE LAKEWOOD to someone who needs this type of care?
This facility75/100
Ohio average89/100
Do the people who work here go above and beyond to give you a good life?
This facility86/100
Ohio average87/100
Are you as involved in decisions about your care as you want to be?
This facility87/100
Ohio average85/100
Do the people who work here seem happy to work here?
This facility100/100
Ohio average92/100
Do the people who work here help you with technology, if needed?
This facility100/100
Ohio average89/100
Overall, are you satisfied with the care you receive here?
This facility100/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility81/100
Ohio average90/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility82/100
Ohio average85/100
Do the people who work here do things the way you want them done?
This facility86/100
Ohio average88/100
Do the same people take care of you most of the time?
This facility88/100
Ohio average84/100
Do the people who work here check on you often enough to see if you need anything?
This facility88/100
Ohio average81/100
Do the people who care for you explain your care and services to you?
This facility93/100
Ohio average85/100
Do the people who work here do everything they can to protect you from getting sick?
This facility100/100
Ohio average94/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility100/100
Ohio average95/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility100/100
Ohio average96/100
Do the people who work here ever get angry at you?
This facility100/100
Ohio average88/100
Do you have opportunities to maintain your health and wellness, if you want?
This facility100/100
Ohio average92/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Are there enjoyable things to do on the weekends, if you want?
This facility43/100
Ohio average63/100
Are you as connected to the community as you want to be?
This facility60/100
Ohio average71/100
Do you have something to look forward to most days?
This facility69/100
Ohio average77/100
Do you usually enjoy how you spend your time?
This facility75/100
Ohio average87/100
Do you have enough opportunities to go on outings and special events?
This facility76/100
Ohio average73/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility80/100
Ohio average83/100
Do you like the activities here?
This facility86/100
Ohio average83/100
Do you feel included in life here?
This facility94/100
Ohio average89/100
Are you able to do the activities offered here, if you want?
This facility100/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Does the menu change often enough?
This facility57/100
Ohio average77/100
Do you look forward to mealtimes?
This facility60/100
Ohio average80/100
Do you have input on the food that is served?
This facility69/100
Ohio average68/100
Do you like the food here?
This facility73/100
Ohio average81/100
Do you get enough fresh food options here?
This facility75/100
Ohio average81/100
Do you get enough to eat here?
This facility88/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
CMS Health Inspection History
Federal inspection data published by CMS, covering this home's Medicare and/or Medicaid-certified skilled-nursing/nursing beds only.
Citation severity
Latest inspection: Feb 18, 2026 · 2 citations, all corrected
Most cited category: Quality of Life & Care, 8 of 25 citations · 8 categories in total
Citations history
Most recent firstTop deficiency categories
Share of 25 citationsHow citations are counted
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 25 citations resulted from standard inspections; and 11 of 25 resulted from complaint investigations.
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Source
Data sourced from CMS Health Deficiencies reports, which cover the Medicare and/or Medicaid-certified skilled-nursing and nursing beds and no other part of the community. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
Quality of care over time
How residents at this home fare on health outcomes and preventive care, compared with the Ohio average.
11 long-stay measures: 6 better, 3 worse, 2 near OH average
8 short-stay measures: 2 better, 1 worse, 2 near OH average, 3 compared with US only
Long-stay residents
People who live at the home · 11 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Short-stay residents
Rehab and recovery after a hospital stay · 8 measures
Daily care & independence
Safety & clinical stability
Physical & mental health
Preventive care
Hospital & emergency visits
Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. Grey compares with the US average only, because CMS publishes no state figure. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
Money and staffing.
O’neill Healthcare Lakewood’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 170 Ohio nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
Is it financially stable?
Breaking even on care
1.7% operating margin
+4.5 pts vs prior year
Positive margin in 2 of the last 8 reported years. Net income $0.4M after other income.
Does it invest in staff?
Spends less on payroll than most Ohio homes
48.2% payroll share of revenue
OH average 54.7%Rank #133 / 170Payroll % of net patient revenue — State benchmarked This nursing home is ranked 133rd out of 170 nursing homes we track in Ohio for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Ohio average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.5M while revenue rose $1.4M. A low share can mean leaner staffing; check hours per resident in the staffing section.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Ohio homes.
Revenue & profit
Profitable on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | OH median | Compared with OH homesRank in OH | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $15.4M | +$1.4M | Trend 20172024 | OH median $9.8M | Rank in OH Rank #28 / 170Net patient revenue — State benchmarked This nursing home is ranked 28th out of 170 nursing homes we track in Ohio for net patient revenue. Shows this facility's net patient revenue compared to the Ohio average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 84% of homes | Above OH median Higher net patient revenue than 84% of OH homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $15.1M | +$0.7M | Trend 20172024 | OH median — | Rank in OH Not ranked | Within revenue Operating expenses are lower than net patient revenue, so resident care covers its costs. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | $0.3M | +$0.7M | Trend 20172024 | OH median — | Rank in OH Not ranked | Profit, growing Resident care made money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | 1.7% | +4.5 pts | Trend 20172024 | OH median — | Rank in OH Not ranked | Thin margin A margin from 0% to 5% of revenue leaves little room for unexpected costs. |
| Other income Money not from resident care: investments, grants, services. | $0.2M | — | Trend — | OH median — | Rank in OH Not ranked | Adds to profit Income from outside resident care, on top of the profit from care. |
| Net income The bottom line after other income. | $0.4M | +$0.2M | Trend — | OH median — | Rank in OH Not ranked | Profit The bottom line is above zero after other income. |
Staffing spend
Spends less of revenue on staff than most Ohio homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | OH median | Compared with OH homesRank in OH | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $7.4M | +$0.5M | Trend 20172024 | OH median $5.4M | Rank in OH Rank #34 / 170Payroll costs — State benchmarked This nursing home is ranked 34th out of 170 nursing homes we track in Ohio for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Ohio average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 80% of homes | Above OH median Higher payroll than 80% of OH homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 48.2% | −1.5 pts | Trend 20172024 | OH median 53.9% | Rank in OH Rank #133 / 170Payroll % of net patient revenue — State benchmarked This nursing home is ranked 133rd out of 170 nursing homes we track in Ohio for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Ohio average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Ohio that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 22% of homes | 6.5 pts under OH average The OH average is 54.7% of revenue. Within 3 points of it reads as near the average. |
Charts, 2017–2024 2 charts · OH benchmark drawn as a dashed line
Revenue, expenses and income
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Where revenue goes
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Ohio payroll average.
% of net patient revenue
Payroll share Operating margin OH payroll average
Year-by-year data, 2017–2024 every reported year · latest first, scroll sideways
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $12.1M | $11.9M | $11.7M | $10.6M | $10.4M | $12.4M | $14.0M | $15.4M |
| Operating expenses | $12.4M | $12.7M | $11.3M | $11.7M | $11.3M | $14.0M | $14.4M | $15.1M |
| Net patient income | −$0.3M | −$0.8M | $0.3M | −$1.1M | −$0.9M | −$1.6M | −$0.4M | $0.3M |
| Operating margin | −2.7% | −6.8% | 2.8% | −10.1% | −8.9% | −12.8% | −2.9% | 1.7% |
| Net income | −$0.2M | −$0.6M | $0.5M | $0.1M | −$0.7M | −$1.0M | $0.3M | $0.4M |
| Payroll costs | $7.3M | $7.5M | $5.7M | $6.0M | $5.2M | $6.7M | $7.0M | $7.4M |
| Payroll share of revenue | 60.2% | 63.2% | 48.6% | 56.2% | 50.2% | 53.9% | 49.7% | 48.2% |
| Beds | 249 | 249 | 249 | 228 | 228 | 228 | 228 | 228 |
| Gross revenue | $14.9M | $14.4M | $14.5M | $12.8M | $11.8M | $13.7M | $14.8M | $16.2M |
| Salaries | $6.1M | $6.3M | $4.7M | $4.8M | $4.5M | $5.9M | $6.2M | $6.6M |
| Wage-related costs | $1.1M | $1.2M | $1.0M | $1.2M | $0.8M | $0.8M | $0.7M | $0.8M |
| Contract labor | $0.0M | — | $0.0M | $0.0M | $0.5M | $0.8M | $0.5M | $0.0M |
| Other operating costs | $5.1M | $5.2M | $5.7M | $5.7M | $6.1M | $7.3M | $7.4M | $7.7M |
| Net patient revenue per day | $170 | $168 | $160 | $158 | $163 | $183 | $197 | $216 |
| Cost per day | $174 | $179 | $155 | $174 | $178 | $207 | $203 | $212 |
| Average length of stay | 62.0 days | 57.4 days | 59.3 days | 67.0 days | 104.7 days | 72.2 days | 69.6 days | 66.9 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Who this home usually serves
Residents split by who pays for their care: Medicare, Medicaid, or private pay and other sources.Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Places of interest near O’neill Healthcare Lakewood
5.9 miles from city center
Estimated distance in miles from Cleveland's city center to O’neill Healthcare Lakewood's address, calculated via Google Maps.
Calculate Travel Distance to O’neill Healthcare Lakewood
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Info below is compiled from CMS reports & the OH Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
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CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
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Care Types in This Table
AL (Assisted Living):
Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing.
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
IL (Independent Living):
Community living with dining, activities, and transportation for active seniors who need little personal care.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
CCRC (Continuing Care Retirement Community):
A campus with multiple care levels so residents can age in place without moving.
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Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
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Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
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Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
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This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
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CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
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CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
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CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
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CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
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Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
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Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
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Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
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Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
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Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
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Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
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Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
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Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
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Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
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The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
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What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Ohio average is: 54.7% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
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CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| O‘Neill Healthcare Fairview Park | NH HOS SNF | Fairview Park | 118
Facility
118
OH AVG
82
Rank
#40 / 183 |
79.8%
Facility
79.8%
OH AVG
85%
Rank
#121 / 152 | -6% | 3.26
Facility
3.26
OH AVG
3.48
Rank
#133 / 170 | -22% | -6% | $0
Facility
$0
OH AVG
$81.1k
Rank
#1 / 172 | 11
Facility
11
OH AVG
31.2
Rank
#21 / 172 | 1.8
Facility
1.8
OH AVG
4.8
Rank
#6 / 172 | - | 94 | A+ |
66
Facility
66
OH AVG
42
Rank
#36 / 231 | Jenna Elliott | $13.3MFiscal year ending 12/2024
Facility
$13.3MFiscal year ending 12/2024
OH AVG
$10.4M
Rank
#38 / 170 | $6.3MFiscal year ending 12/2024
Facility
$6.3MFiscal year ending 12/2024
OH AVG
$5.5M
Rank
#52 / 170 | 47.1%Fiscal year ending 12/2024
Facility
47.1%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#141 / 170 | 366428 | ||||
| Westpark Healthcare Campus Center | NH RC SNF | Cleveland (Jefferson) | 99
Facility
99
OH AVG
82
Rank
#48 / 183 |
81.5%
Facility
81.5%
OH AVG
85%
Rank
#86 / 152 | -4% | 4.20
Facility
4.20
OH AVG
3.48
Rank
#35 / 170 | -12% | +21% | $0
Facility
$0
OH AVG
$81.1k
Rank
#1 / 172 | 18
Facility
18
OH AVG
31.2
Rank
#53 / 172 | 3.0
Facility
3.0
OH AVG
4.8
Rank
#35 / 172 | - | 81 | - |
57
Facility
57
OH AVG
42
Rank
#61 / 231 | Elias Coury | $9.3MFiscal year ending 12/2024
Facility
$9.3MFiscal year ending 12/2024
OH AVG
$10.4M
Rank
#95 / 170 | $6.1MFiscal year ending 12/2024
Facility
$6.1MFiscal year ending 12/2024
OH AVG
$5.5M
Rank
#55 / 170 | 65.8%Fiscal year ending 12/2024
Facility
65.8%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#20 / 170 | 365796 | ||||
| Mcgregor at Overlook | NH AL CCRC HOS IL RC SNF | East Cleveland | 148
Facility
148
OH AVG
82
Rank
#16 / 183 |
92.3%
Facility
92.3%
OH AVG
85%
Rank
#53 / 152 | +9% | 4.04
Facility
4.04
OH AVG
3.48
Rank
#33 / 170 | -75% | +16% | $0
Facility
$0
OH AVG
$81.1k
Rank
#1 / 172 | 10
Facility
10
OH AVG
31.2
Rank
#18 / 172 | 2.5
Facility
2.5
OH AVG
4.8
Rank
#17 / 172 | 1 | 137 | - |
52
Facility
52
OH AVG
42
Rank
#80 / 231 | Susan Althans | $16.8MFiscal year ending 04/2025
Facility
$16.8MFiscal year ending 04/2025
OH AVG
$10.4M
Rank
#19 / 170 | $12.3MFiscal year ending 04/2025
Facility
$12.3MFiscal year ending 04/2025
OH AVG
$5.5M
Rank
#5 / 170 | 73.1%Fiscal year ending 04/2025
Facility
73.1%Fiscal year ending 04/2025
OH AVG
54.7%
Rank
#7 / 170 | 366350 | ||||
| Algart Health Care | NH AL HOS MC RC SNF | Cleveland (Edgewater) | 47
Facility
47
OH AVG
82
Rank
#159 / 183 | - | - | 4.08
Facility
4.08
OH AVG
3.48
Rank
#15 / 170 | -44% | +17% | $0
Facility
$0
OH AVG
$81.1k
Rank
#1 / 172 | 5
Facility
5
OH AVG
31.2
Rank
#5 / 172 | 5.0
Facility
5.0
OH AVG
4.8
Rank
#113 / 172 | - | 64 | A+ |
62
Facility
62
OH AVG
42
Rank
#47 / 231 | Garth Ireland | $7.0M*Fiscal year ending 12/2023These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | $3.1M*Fiscal year ending 12/2023These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 44.1%*Fiscal year ending 12/2023These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind. | 366308 | ||||
| O’neill Healthcare Lakewood | NH AL HOS IL MC PC SNF | Cleveland | 54
Facility
54
OH AVG
82
Rank
#125 / 183 | - | - | 3.41
Facility
3.41
OH AVG
3.48
Rank
#92 / 170 | -19% | -2% | $0
Facility
$0
OH AVG
$81.1k
Rank
#1 / 172 | 25
Facility
25
OH AVG
31.2
Rank
#78 / 172 | 2.5
Facility
2.5
OH AVG
4.8
Rank
#17 / 172 | - | 91 | - |
86
Facility
86
OH AVG
42
Rank
#4 / 231 | Kimberly Chuma | $15.4MFiscal year ending 12/2024
Facility
$15.4MFiscal year ending 12/2024
OH AVG
$10.4M
Rank
#28 / 170 | $7.4MFiscal year ending 12/2024
Facility
$7.4MFiscal year ending 12/2024
OH AVG
$5.5M
Rank
#34 / 170 | 48.2%Fiscal year ending 12/2024
Facility
48.2%Fiscal year ending 12/2024
OH AVG
54.7%
Rank
#133 / 170 | 365267 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other OH nursing home we track that reports that metric, not just the 5 on this page. See how we rank facilities
Financial Assistance for
Nursing Home in Ohio
O’neill Healthcare Lakewood is located in CLEVELAND, Ohio.
Here are the financial assistance programs available to residents in Ohio.




