Ortega Gardens

Overview of Ortega Gardens

Settled in a serene neighborhood of Jacksonville, FL, Ortega Gardens is a reliable senior living community delivering excellent memory care services to residents dealing with the challenges of memory loss. Committed to creating a warm and welcoming environment where residents living with dementia feel valued, the community offers a reliable care team trained to deliver exceptional care and support with respect and compassion. Residents’ needs, preferences, and care goals are thoroughly assessed in creating personalized care plans that best fits their requirements.

Dedicated to helping residents live a fulfilling life, the community offers a variety of regularly scheduled social events, activities, and supervised outings for creating meaningful experiences. Three nutritious meals are served daily to ensure residents are getting the nourishment they need to fuel their days. An array of amenities and beautiful common spaces are also offered to elevate residents’ living experience.

(904) 701-7227

Types of Care at Ortega Gardens

Memory Care

60-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 56 / 100

Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Facility TypeAssisted Living Facility

StatusLicensed

IssuanceDecember 19, 2025

ExpirationDecember 18, 2027

CountyDuval

License Number12414

Ortega Gardens is legally operated by Arbor Terrace Ortega Llc, and administrated by Richard Williams.

Management CompanyGARDENS MEMORY CARE HOLDINGS

Profit StatusFor-Profit

Staffing

Key information about the people who lead and staff this community.

Since 2014 · 12 years of data 33 citations 30 inspections

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Legal actions Enforcement actions taken against this facility.
0
vs 3 avg
↓ 100% fewer than FL avg
Total amount fined Total dollar amount of fines issued.
$0
vs $11.6k
↓ 100% lower than FL avg

Data reflects the most recent 12 years (since 2014).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2014 vs. Florida state average

Overall vs. FL average

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	33	33	This facility has total citations in line with the Florida average (33 vs. FL avg 33).— At avg
Citations per year Average citations per year since 2014.	2.8	2.8	This facility has citations per year in line with the Florida average (2.8 vs. FL avg 2.8).— At avg
Citations per inspection Average citations per inspection.	1.1	1.3	This facility has 15% fewer citations per inspection than a typical Florida assisted living residence (1.1 vs. FL avg 1.3).↓ 15% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	30	26	This facility has 15% more total inspections than a typical Florida assisted living residence (30 vs. FL avg 26).↑ 15% worse
Inspections with citations Inspections that resulted in at least one regulatory citation.	12	16	This facility has 25% fewer inspections with citations than a typical Florida assisted living residence (12 vs. FL avg 16).↓ 25% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	40%	62%	This facility has 22 percentage points lower inspection citation rate than a typical Florida assisted living residence (40% vs. FL avg 62%).↓ 22% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Ortega Gardens Alzheimer's Special Care Center underwent its latest inspection on January 30, 2025, with no reported deficiencies cited. During the reporting period from September 17, 2013 to January 30, 2025, a total of 30 inspections were conducted, with 33 line-item deficiencies identified across multiple areas. Common themes included building maintenance and physical plant, records and documentation, resident care and rights, infection control, and emergency planning. The facility has demonstrated improvement in addressing these concerns, as evidenced by the correction of previously cited deficiencies.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

What does this home offer?

Housing Options: Private / Semi-Private Rooms

Building Type: Single-story

Transportation Services

Fitness and Recreation

Managed by Richard Williams

Executive Director

Richard Williams serves as the Executive Director at Ortega Gardens Alzheimer‘s Special Care Center, leading the community with dedication and professionalism. He oversees the operations to ensure a supportive and caring environment for residents and their families.

Activities in this home

Arts and Crafts
Exercise Classes
Games & Cards
Gardening
Music Programs
Social Events & Outings

Living Spaces & Floor Plans for Ortega Gardens

Ortega Gardens Alzheimers Special Care Center Executive Suite

Ortega Gardens Alzheimers Special Care Center Private Studio

Ortega Gardens Alzheimers Special Care Center Private Studio W Shared Bath

9.9 miles from city center Estimated distance in miles from Jacksonville's city center to Ortega Gardens's address, calculated via Google Maps. — 4.89 miles to nearest hospital (St Vincent's Mammography)

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled

General Florida resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Benefits

In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+

General Florida resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $5,000 individual

Limited funding; regional variation.

Benefits

Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+

General Florida resident, at risk of nursing home placement; caregiver must be approved.

Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds

Asset Limits ~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits

Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+

General Florida resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled

General Florida resident, living in approved facility, receiving SSI or low-income.

Income Limits (2025) ~$1,004/month individual, including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Benefits

Cash payment (~$78.40/month) for room/board or personal needs in facilities

Compare Memory Care around Jacksonville

The information below is reported by the Florida Agency for Health Care Administration (AHCA).

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The Windsor at Ortega	IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Jacksonville (Southwest)	120	Yes	36	Roosevelt Alf, LLC	20	40%	22	1.1	For-Profit	$1,000	Lisa Ellen Doerler	Private / Semi-Private Rooms
Sunrise of Jacksonville	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Jacksonville (Baymeadows)	100	Yes	38	Ms Jacksonville Sh LLC	32	53.1%	32	1.0	For-Profit	$1,000	Michelle Cypranowski	Private / Semi-Private Rooms
The Gables of Jacksonville	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Jacksonville (Isle Of Palms)	100	Yes	64	3455 San Pablo Rd S Tenant LLC	40	45%	36	0.9	For-Profit	$5,000	Joyce Latimer	Private / Semi-Private Rooms
Camellia at Deerwood	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Jacksonville (Deerwood)	95	Yes	20	Vop Camellia Deerwood, LLC	21	38.1%	25	1.2	For-Profit	-	Jessica Nicole Briggs	Private / Semi-Private Rooms
Ortega Gardens	MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Jacksonville (Wesconnett)	60	No	56	Arbor Terrace Ortega LLC	30	40%	33	1.1	For-Profit	-	Richard Williams	Private / Semi-Private Rooms

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What neighborhood is Ortega Gardens in?

Ortega Gardens is in the Wesconnett neighborhood of Jacksonville.

What languages are spoken at Ortega Gardens?

The team at Ortega Gardens speaks English.

Who is the owner of Ortega Gardens?

The legal owner and operator of Ortega Gardens is Arbor Terrace Ortega Llc.

Is Ortega Gardens in a walkable area?

Ortega Gardens has a walk score of 56. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Ortega Gardens?

According to FL state health department records, Ortega Gardens's license number is 12414.

When does Ortega Gardens's license expire?

According to FL state health department records, Ortega Gardens's license expires on December 18, 2027.

What payment types does Ortega Gardens accept?

Ortega Gardens accepts VA.

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