Overview of Ortega Gardens

Settled in a serene neighborhood of Jacksonville, FL, Ortega Gardens  is a reliable senior living community delivering excellent memory care services to residents dealing with the challenges of memory loss. Committed to creating a warm and welcoming environment where residents living with dementia feel valued, the community offers a reliable care team trained to deliver exceptional care and support with respect and compassion. Residents’ needs, preferences, and care goals are thoroughly assessed in creating personalized care plans that best fits their requirements.

Dedicated to helping residents live a fulfilling life, the community offers a variety of regularly scheduled social events, activities, and supervised outings for creating meaningful experiences. Three nutritious meals are served daily to ensure residents are getting the nourishment they need to fuel their days. An array of amenities and beautiful common spaces are also offered to elevate residents’ living experience.

(904) 701-7227

Managed by Richard Williams

Executive Director

Richard Williams serves as the Executive Director at Ortega Gardens Alzheimer‘s Special Care Center, leading the community with dedication and professionalism. He oversees the operations to ensure a supportive and caring environment for residents and their families.

Bed community size
60-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 56 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

Payment Types

Va

About this community

License Details

Facility TypeAssisted Living Facility
StatusLicensed
IssuanceDecember 19, 2025
ExpirationDecember 18, 2027
CountyDuval
License Number12414

Ownership & Operating Entity

Ortega Gardens is legally operated by Arbor Terrace Ortega Llc, and administrated by Richard Williams.

Management CompanyGARDENS MEMORY CARE HOLDINGS
Profit StatusFor-Profit

Staffing

Key information about the people who lead and staff this community.

Additional Policies & Features

Continuing Care Retirement Community (CCRC)

Activities in this home

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at Ortega Gardens

Memory Care

Contact Ortega Gardens

Inspection History

In Florida, the Agency for Health Care Administration (AHCA) is the primary authority that conducts unannounced inspections and completes official health quality reports for all healthcare facilities.

30 visits/inspections Info Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.

Results

12 with citations

18 without citations

Florida average: 16 inspections with citations

33 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Florida average: 33 citations

1.1 citations per inspection

Florida average: 1.3 citations per inspection

0 fines

Florida average: 5 fines

Total amount fined: $0.00

Florida average: $11,623.53

Inspection Report Summary for Ortega Gardens

Ortega Gardens Alzheimer's Special Care Center underwent its latest inspection on January 30, 2025, with no reported deficiencies cited. During the reporting period from September 17, 2013 to January 30, 2025, a total of 30 inspections were conducted, with 33 line-item deficiencies identified across multiple areas. Common themes included building maintenance and physical plant, records and documentation, resident care and rights, infection control, and emergency planning. The facility has demonstrated improvement in addressing these concerns, as evidenced by the correction of previously cited deficiencies.

Compare Memory Care around Jacksonville The information below is reported by the Florida Agency for Health Care Administration (AHCA).

Filter by care type
Sunrise of Jacksonville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Jacksonville (Baymeadows)100Yes 38 Ms Jacksonville Sh Llc3253.1%321.0For-Profit$1,000Michelle CypranowskiPrivate / Semi-Private Rooms-
Camellia at Deerwood
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Jacksonville (Deerwood)95Yes 20 Vop Camellia Deerwood, Llc2138.1%251.2For-Profit-Jessica Nicole BriggsPrivate / Semi-Private Rooms-
Ortega Gardens
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Jacksonville (Wesconnett)60No 56 Arbor Terrace Ortega Llc3040%331.1For-Profit-Richard WilliamsPrivate / Semi-Private Rooms-
Brookdale Mandarin Central
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Jacksonville (Mandarin Station)60No 55 Brookdale Senior Living Communities, Inc.1931.6%211.1For-Profit-Katrina WilliamsPrivate / Semi-Private Rooms-
Brookdale Crown Point
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Jacksonville (Sunbeam)38Yes 57 Als Leasing, Inc3050%280.9For-Profit-Kimberly S. HerbertPrivate / Semi-Private Rooms-

Living Spaces & Floor Plans

Ortega Gardens Alzheimers Special Care Center Executive Suite
Ortega Gardens Alzheimers Special Care Center Private Studio
Ortega Gardens Alzheimers Special Care Center Private Studio W Shared Bath

Financial Assistance for
Memory Care in Florida

Get Financial aid guidance

Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled
General Florida resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
FL

High demand; waitlists common.

Benefits
In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+
General Florida resident, at risk of nursing home.
Income Limits ~$2,000/month varies
Asset Limits $5,000 individual
FL

Limited funding; regional variation.

Benefits
Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+
General Florida resident, at risk of nursing home placement; caregiver must be approved.
Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds
Asset Limits ~$2,000 (individual); varies by case manager discretion.
FL

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits
Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+
General Florida resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month 300% FBR
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled
General Florida resident, living in approved facility, receiving SSI or low-income.
Income Limits (2025) ~$1,004/month individual, including SSI
Asset Limits $2,000 (individual), $3,000 (couple).
FL

Limited to specific facility types; ~$78.40/month max supplement.

Benefits
Cash payment (~$78.40/month) for room/board or personal needs in facilities

Senior Community Service Employment Program (SCSEP)

Florida SCSEP (federally funded, state-administered)

Age 55+
General unemployed, low-income, Florida resident.
Income Limits (2025) ~$1,983/month 125% FPL, individual
Asset Limits Not specified; income-focused.
FL

Priority for veterans, rural residents; ~1,000 slots/year.

Benefits
Paid training (~20 hours/week at ~$7.25/hour) Job placement

Places of interest near Ortega Gardens

Address 9.9 miles from city center Info Estimated distance in miles from Jacksonville's city center to Ortega Gardens's address, calculated via Google Maps. — 4.89 miles to nearest hospital (St Vincent's Mammography)

Calculate Travel Distance to Ortega Gardens

Add your location

Address

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Tour Icon
Planning a tour? Check our touring checklist.
Chat Icon
Thinking of living here? We can help you speak to a current resident
Explore Open Rooms
1 Contact details
2 What type of senior care service are you looking for?
3 What budget do you have in mind for senior care?
4 How soon do you need to find care?
5 Additional details

Thank you for your interest!

Our team will be in touch shortly to help with next steps.