Our Home – New Albany
Memory Care in Franklin County
Our Home – New Albany
Memory Care in Franklin County
Overview of Our Home – New Albany
Enjoy your best years doing what you love with the idyllic senior living community of Our Home New Albany residing in the serene lands of Thompson Road, Columbus, OH, that offers assisted living, independent living, dementia care, short-term stays, and adult day program. With its cozy and elegant selection of studio, one-bedroom, and two-bedroom residences, the community ensures seniors live in comfort and style. A trustworthy and skilled team handles the maintenance and other household responsibilities for seniors to maximize their freedom and gain meaningful experiences.
Ideally located near incredible amenities and stunning attractions, the community ensures seniors’ needs and desires are within a few steps away. Delivering exceptional care for over 20 years, Our Home New Albany promotes strong connections with trusted local organizations to better serve its residents. Have a satisfactory dining experience with healthy and tasty meals catering to dietary needs and preferences. Our Home New Albany strives to provide a safe place for seniors to experience a glorious retirement in its beautifully landscaped grounds and tranquil walking paths.
61-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 51 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeResidential Care Facility
StatusActive
CountyFranklin
Our Home – New Albany is administrated by Tara Mccoy.
Policies
Pets Allowed
Smoking Allowed
Alcohol Allowed
Honor DO NOT Resuscitate
Family Council Available
Resident Council Monthly Meetings Red Hat Society Chapter Outings/Entertainment
Staffing
Key information about the people who lead and staff this community.
Director of NursingMCKENZIE ALEXANDER
Email
[email protected]
Fax(614) 702-7226
What does this home offer?
Housing Options: Studio / 1 Bed
Building Type: Single-story
Fitness and Recreation
Types of Care at Our Home – New Albany
Independent Living
Assisted Living
Memory Care
Respite Care
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
The data displayed corresponds to the last 2 years.
Latest inspection
Date
October 6, 2025
Inspection oversight
Immediate jeopardy identified:No
Substandard quality of care cited:No
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
84 / 100
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
98 / 100
Ohio average: 89 / 100
Environment
95 / 100
Ohio average: 95 / 100
Moving in
71 / 100
Ohio average: 82 / 100
Facility culture
86 / 100
Ohio average: 86 / 100
Caregivers
92 / 100
Ohio average: 89 / 100
Spending time
71 / 100
Ohio average: 80 / 100
Meals and dining
76 / 100
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility?
This facility45/100
Ohio average46/100
-
Did (Do) you know who to speak to about your therapy progress?
This facility90/100
Ohio average85/100
-
Can you decide how to spend your day?
This facility96/100
Ohio average94/100
-
Did (Do) the therapists help you set goals?
This facility100/100
Ohio average89/100
-
Did (Does) the therapy help you meet your goals?
This facility100/100
Ohio average88/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Can you enjoy the outdoors if you want to?
This facility82/100
Ohio average91/100
-
Are your personal items safe here?
This facility91/100
Ohio average92/100
-
Do you feel you have enough privacy?
This facility91/100
Ohio average95/100
-
Do you feel safe here?
This facility96/100
Ohio average98/100
-
Is it easy for you to get around in your room (or apartment)?
This facility100/100
Ohio average96/100
-
Is it very clean here?
This facility100/100
Ohio average96/100
-
Can you find a place to be alone if you want to be alone?
This facility100/100
Ohio average96/100
-
Are you able to get around the building if you want to?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Did you receive a thorough orientation to Our Home New Albany?
This facility59/100
Ohio average70/100
-
Were you given enough information to learn how things work here?
This facility70/100
Ohio average82/100
-
Did you feel warmly welcomed as a new resident?
This facility80/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Do the people who work here tell you when rules, policies, and procedures change?
This facility80/100
Ohio average78/100
-
Are you as involved in decisions about your care as you want to be?
This facility81/100
Ohio average85/100
-
Are you friends with anyone who lives here?
This facility82/100
Ohio average81/100
-
Would you highly recommend Our Home New Albany to someone who needs this type of care?
This facility86/100
Ohio average89/100
-
Are your concerns taken care of in a timely way?
This facility86/100
Ohio average86/100
-
Do the people who work here seem happy to work here?
This facility86/100
Ohio average92/100
-
Overall, are you satisfied with the care you receive here?
This facility87/100
Ohio average94/100
-
Are you encouraged to speak up about things you don’t like here?
This facility90/100
Ohio average81/100
-
Do the people who work here go above and beyond to give you a good life?
This facility91/100
Ohio average87/100
-
Do the people who work here help you with technology, if needed?
This facility95/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Do the people who work here check on you often enough to see if you need anything?
This facility83/100
Ohio average81/100
-
Do you have opportunities to maintain your health and wellness, if you want?
This facility86/100
Ohio average92/100
-
Do the people who work here support you to do as much for yourself as you are able to do?
This facility86/100
Ohio average96/100
-
Do the people who work here ever get angry at you?
This facility87/100
Ohio average88/100
-
Do the people who work here do things the way you want them done?
This facility87/100
Ohio average88/100
-
Do the people who care for you explain your care and services to you?
This facility90/100
Ohio average85/100
-
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility95/100
Ohio average90/100
-
Do the same people take care of you most of the time?
This facility95/100
Ohio average84/100
-
Do the people who work here do everything they can to protect you from getting sick?
This facility100/100
Ohio average94/100
-
Do the people who work here make sure you are comfortable when they provide care or services?
This facility100/100
Ohio average95/100
-
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility100/100
Ohio average85/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Are there enjoyable things to do on the weekends, if you want?
This facility45/100
Ohio average63/100
-
Do you have enough opportunities to go on outings and special events?
This facility62/100
Ohio average73/100
-
Are you as connected to the community as you want to be?
This facility65/100
Ohio average71/100
-
Do you have something to look forward to most days?
This facility70/100
Ohio average77/100
-
Do you like the activities here?
This facility70/100
Ohio average83/100
-
Do you usually enjoy how you spend your time?
This facility73/100
Ohio average87/100
-
Do you feel included in life here?
This facility77/100
Ohio average89/100
-
Do you have plenty of opportunities to do things that are meaningful to you?
This facility77/100
Ohio average83/100
-
Are you able to do the activities offered here, if you want?
This facility95/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
-
Does the menu change often enough?
This facility65/100
Ohio average77/100
-
Do you get enough fresh food options here?
This facility74/100
Ohio average81/100
-
Do you look forward to mealtimes?
This facility74/100
Ohio average80/100
-
Do you have input on the food that is served?
This facility76/100
Ohio average68/100
-
Do you like the food here?
This facility78/100
Ohio average81/100
-
Do you get enough to eat here?
This facility87/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Family satisfaction survey results
The Scripps Gerontology Center at Miami University conducts a satisfaction survey among residents' family members, friends and guardians to assess quality of care and life.
Average score
78 / 100
Ohio average: 77 / 100
Latest survey results
Care and services
77 / 100
Ohio average: 80 / 100
Environment
65 / 100
Ohio average: 78 / 100
Moving in
87 / 100
Ohio average: 85 / 100
Facility culture
81 / 100
Ohio average: 78 / 100
Caregivers
79 / 100
Ohio average: 78 / 100
Spending time
69 / 100
Ohio average: 68 / 100
Meals and dining
87 / 100
Ohio average: 67 / 100
How often family visits residents at Our Home – New Albany
Profile of respondents of this survey
Daily
0.0
Several times a week
35.3
Once a week
29.4
Two to three times a month
11.8
Once a month
11.8
Few times a year
11.8
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
-
Does this living arrangement help the resident maintain their independence?:
This facility75/100
Ohio average84/100
-
Do you have enough opportunities for input into decisions about your resident’s care?:
This facility79/100
Ohio average78/100
-
Do you get enough information to make decisions with or about your resident?:
This facility79/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
-
Is the residential care facility thoroughly clean?:
This facility65/100
Ohio average83/100
-
Can the resident get outside often enough?:
This facility58/100
Ohio average74/100
-
Are the resident’s belongings safe?:
This facility75/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
-
When the resident moved in, were you given thorough information to help you know
This facility—/100
Ohio average—/100
-
what to expect?:
This facility88/100
Ohio average85/100
-
Was the resident given a thorough orientation to residential care?:
This facility82/100
Ohio average80/100
-
Did you feel warmly welcomed as a new family member?:
This facility92/100
Ohio average90/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
-
Are you encouraged to speak up when you have a problem?:
This facility86/100
Ohio average83/100
-
Are your concerns addressed in a timely way?:
This facility77/100
Ohio average78/100
-
Are you kept well informed about how things are going with your resident?:
This facility79/100
Ohio average76/100
-
Do the staff seem happy to work at the residential care facility?:
This facility91/100
Ohio average77/100
-
Do the staff go above and beyond to give your resident a good life?:
This facility84/100
Ohio average76/100
-
Do you feel confident that staff would help your resident beyond their personal care
This facility—/100
Ohio average—/100
-
needs if you could not (eg, paperwork, purchasing clothing)?:
This facility77/100
Ohio average69/100
-
Do you have peace of mind about the care your resident is getting when you aren’t at
This facility—/100
Ohio average—/100
-
the residential care facility?:
This facility84/100
Ohio average82/100
-
Would you highly recommend this residential care facility to a family member or friend?:
This facility77/100
Ohio average79/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
-
Do you feel confident the staff is knowledgeable about the resident’s medical
This facility—/100
Ohio average—/100
-
condition(s) and treatment(s)?:
This facility86/100
Ohio average79/100
-
Do the staff know what the resident likes and doesn’t like?:
This facility85/100
Ohio average79/100
-
Do the staff regularly check to see if the resident needs anything?:
This facility75/100
Ohio average77/100
-
Have you gotten to know the staff who care for your resident?:
This facility84/100
Ohio average78/100
-
Do the staff encourage your resident to be as independent as they are able to be?:
This facility79/100
Ohio average82/100
-
Do you feel confident staff would come quickly anytime your resident needed help?:
This facility69/100
Ohio average77/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
-
Does the resident have something enjoyable to look forward to most days?:
This facility71/100
Ohio average71/100
-
Do the staff do a good job keeping the resident connected to the community?:
This facility73/100
Ohio average72/100
-
Does the resident have plenty of opportunities to do things that are meaningful to them?:
This facility69/100
Ohio average71/100
-
Does the residential care facility have enough opportunities for your resident to go on
This facility—/100
Ohio average—/100
-
special outings and events?:
This facility64/100
Ohio average63/100
-
Does the resident like the provided activities?:
This facility69/100
Ohio average69/100
-
Does the residential care facility provide things the resident enjoys doing on the
This facility—/100
Ohio average—/100
-
weekend?:
This facility64/100
Ohio average56/100
-
Do you have plenty of opportunities to be involved in the residential care facility?:
This facility75/100
Ohio average72/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
How to read these results
100=Definitely Yes, 67=Probably Yes, 33=Probably No, 0=Definitely No
-
Is there a lot of variety in the meals?:
This facility88/100
Ohio average70/100
-
Are you included in mealtimes if you want to be?:
This facility90/100
Ohio average65/100
-
Is the food good?:
This facility86/100
Ohio average68/100
Scores represent percent of positive responses for each item based on the latest Family Satisfaction Survey results
Financial Assistance for
Memory Care in Ohio
Our Home – New Albany is located in Columbus, Ohio.
Here are the financial assistance programs available to residents in Ohio.
Places of interest near Our Home – New Albany
15.4 miles from city center
Estimated distance in miles from Columbus's city center to Our Home – New Albany's address, calculated via Google Maps.
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Memory Care around Franklin County The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
Filter by care type
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| Hilliard Assisted Living and Memory Care |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Hilliard | 100 | No | 27 | Studio / 1 Bed | - | 91 | 0 |
| The Grand of Dublin |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
HC
Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Dublin (John Shields Parkway) | 100 | No | 37 | Studio / 1 Bed | - | - | 0 |
| Our Home – New Albany |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC
Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. |
Columbus (Preserve South) | 61 | No | 51 | Studio / 1 Bed | Tara Mccoy | 84 | 0 |
| Cotter House Worthington |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Worthington (Worthington Station) | - | No | 36 | Studio / 1 Bed | Tammy Meyers | 85 | 0 |
| The Inn at Library Way |
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Hilliard | - | No | 21 | Studio / 1 Bed | Kelly Potts | - | 1 |
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
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