Bickford of Upper Arlington
Assisted Living in Columbus
Assisted Living in Columbus
Overview of Bickford of Upper Arlington
Located in the stunning community of Columbus, OH, the Bickford of Upper Arlington is a vibrant senior living community that provides assisted living, and memory care services. Large and cozy accommodations with varying floors plans are available for its residents. In terms of memory care, the community offers specialized programming, 24/7 professional care, and the purpose-built memory care environment called the Mary B’s Memory Care Neighborhood.
With its above-and-beyond amenities and services, residents can enjoy 3 fresh-cooked delightful meals, weekly housekeeping, home maintenance, access to laundry facilities, and transportation services. Explore its other amenities such as the family room, game room, and library to see how beautiful the community is. Participate in diverse social activities and other life-enrichment programs to boost engagement. At Bickford of Upper Arlington, seniors can enjoy a classic retirement.
Haley Stroud serves as the Executive Director at Bickford of Upper Arlington, leading the community with a dedicated team of caregivers committed to exceptional senior care. She plays a central role in ensuring a warm and supportive environment for residents and their families.
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
How BBB ratings work
About this community
Staffing
Key information about the people who lead and staff this community.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Private Rooms
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Bickford of Upper Arlington
Access & Eligibility
Ways to qualify for care at this community, including accepted programs and payment options.
Inspection History
In Ohio, the Department of Health, Bureau of Survey and Certification conducts unannounced onsite inspections to evaluate the quality of care and environment in all licensed facilities.
Latest inspection
Inspection oversight
1 total citation
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Ohio average: 2 citations
Resident satisfaction survey results
Every two years, the Ohio Department of Aging and the Office of the State Long-Term Care Ombudsman organizations conduct a satisfaction survey among residents in long-term care facilities to assess their quality of care and life.
Average score
Ohio average: 86 / 100
2022 – 2023 Period
Care and services
Ohio average: 89 / 100
Environment
Ohio average: 95 / 100
Moving in
Ohio average: 82 / 100
Facility culture
Ohio average: 86 / 100
Caregivers
Ohio average: 89 / 100
Spending time
Ohio average: 80 / 100
Meals and dining
Ohio average: 81 / 100
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Have you gotten or are you getting physical therapy, occupational therapy or speech therapy, while living at this care facility? 0 46 Did (Do) the therapists help you set goals?
This facility46/100
Ohio average89/100
Did (Does) the therapy help you meet your goals?
This facility89/100
Ohio average88/100
Did (Do) you know who to speak to about your therapy progress?
This facility88/100
Ohio average85/100
Can you decide how to spend your day?
This facility100/100
Ohio average94/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Can you enjoy the outdoors if you want to?
This facility92/100
Ohio average91/100
Do you feel safe here?
This facility100/100
Ohio average98/100
Are your personal items safe here?
This facility100/100
Ohio average92/100
Can you find a place to be alone if you want to be alone?
This facility100/100
Ohio average96/100
Do you feel you have enough privacy?
This facility100/100
Ohio average95/100
Is it easy for you to get around in your room (or apartment)?
This facility100/100
Ohio average96/100
Is it very clean here?
This facility100/100
Ohio average96/100
Are you able to get around the building if you want to?
This facility100/100
Ohio average95/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Did you receive a thorough orientation to BICKFORD OF SCIOTO?
This facility40/100
Ohio average70/100
Were you given enough information to learn how things work here?
This facility100/100
Ohio average82/100
Did you feel warmly welcomed as a new resident?
This facility100/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do the people who work here tell you when rules, policies, and procedures change?
This facility78/100
Ohio average78/100
Do the people who work here go above and beyond to give you a good life?
This facility91/100
Ohio average87/100
Are you friends with anyone who lives here?
This facility92/100
Ohio average81/100
Overall, are you satisfied with the care you receive here?
This facility100/100
Ohio average94/100
Are you encouraged to speak up about things you don’t like here?
This facility100/100
Ohio average81/100
Are your concerns taken care of in a timely way?
This facility100/100
Ohio average86/100
Are you as involved in decisions about your care as you want to be?
This facility100/100
Ohio average85/100
Do the people who work here seem happy to work here?
This facility100/100
Ohio average92/100
Do the people who work here help you with technology, if needed?
This facility100/100
Ohio average89/100
Would you highly recommend BICKFORD OF SCIOTO to someone who needs this type of care?
This facility100/100
Ohio average89/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have opportunities to maintain your health and wellness, if you want?
This facility70/100
Ohio average92/100
Do you feel confident the people who work here would come quickly anytime you needed help?
This facility92/100
Ohio average85/100
Do the people who work here check on you often enough to see if you need anything?
This facility92/100
Ohio average81/100
Do the people who work here do everything they can to protect you from getting sick?
This facility100/100
Ohio average94/100
Are the people who work here knowledgeable about your medical conditions and treatments?
This facility100/100
Ohio average90/100
Do the people who work here do things the way you want them done?
This facility100/100
Ohio average88/100
Do the people who work here ever get angry at you?
This facility100/100
Ohio average88/100
Do the people who work here make sure you are comfortable when they provide care or services?
This facility100/100
Ohio average95/100
Do the people who work here support you to do as much for yourself as you are able to do?
This facility100/100
Ohio average96/100
Do the people who care for you explain your care and services to you?
This facility100/100
Ohio average85/100
Do the same people take care of you most of the time?
This facility100/100
Ohio average84/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have enough opportunities to go on outings and special events?
This facility69/100
Ohio average73/100
Are there enjoyable things to do on the weekends, if you want?
This facility75/100
Ohio average63/100
Do you have plenty of opportunities to do things that are meaningful to you?
This facility75/100
Ohio average83/100
Do you like the activities here?
This facility92/100
Ohio average83/100
Do you have something to look forward to most days?
This facility92/100
Ohio average77/100
Do you usually enjoy how you spend your time?
This facility92/100
Ohio average87/100
Do you feel included in life here?
This facility100/100
Ohio average89/100
Are you as connected to the community as you want to be?
This facility100/100
Ohio average71/100
Are you able to do the activities offered here, if you want?
This facility100/100
Ohio average93/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Based on the RCF Resident Satisfaction Survey 2022-23, Final Results
Do you have input on the food that is served?
This facility92/100
Ohio average68/100
Does the menu change often enough?
This facility100/100
Ohio average77/100
Do you get enough to eat here?
This facility100/100
Ohio average95/100
Do you look forward to mealtimes?
This facility100/100
Ohio average80/100
Do you get enough fresh food options here?
This facility100/100
Ohio average81/100
Do you like the food here?
This facility100/100
Ohio average81/100
Scores represent percent of positive resident responses for each item, excluding "don't know" and "not applicable" responses and instances where the question was skipped.
Compare Assisted Living around Columbus The information below is reported by the Ohio Department of Health, Bureau of Survey and Certification.
| Bickford of Upper Arlington |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Columbus (River Ridge) | 53 | Yes | 48 | Private Rooms | A+ | 87 | 1 |
| Brookdale Westerville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Columbus (Northland) | 13 | Yes | 26 | Private Rooms | - | 91 | 1 |
| Sunrise Care LLC |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Columbus (Walnut Hills) | - | No | 23 | Private Rooms | - | - | 0 |
| Brookdale Lakeview Crossing |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Groveport (Winchester) | - | Yes | 28 | Private Rooms | - | 77 | 1 |
| Sunrise of Dublin |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Dublin (Shamrock Crossing South) | - | Yes | 68 | Private Rooms | - | 93 | 1 |
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9.1 miles from city center
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