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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Lady of Perpetual Help Home is a free home for incurable cancer since 1939, where the Dominican Sisters aim to create a place that is comfortable, secure, and peaceful. The sisters strive in creating a homey atmosphere in a nurturing environment, encouraging residents to do as they please with no judgment. The Perpetual Help Home is a community that succeeds in reaching the emotional, psychological, mental, spiritual, and physical needs of its residents.
To name a few of the services offered include tracheostomy care, therapeutic recreation, and palliative medical care. Other community services include laundry services, barber, Wi-Fi, and social services.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 33rd out of 85 homes in Virginia. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 45m per day | ▲ 10% State avg: 41m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 42m per day | ▼ 30% State avg: 1h 0m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 25m per day | ▲ 13% State avg: 2h 8m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 41m per day | ▲ 11% State avg: 3h 19m per day · National avg: 3h 26m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 36m per day | ▲ 29% State avg: 28m per day · National avg: 29m per day |
Similar to the Virginia average: 85.7%Our Lady of Perpetual Help is administrated by Ms. Teresa Anderson.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 17 | 32 | This facility has 47% fewer total deficiencies than a typical Virginia nursing home (17 vs. VA avg 32).↓ 47% better |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 3.4 | 6.4 | This facility has 47% fewer deficiencies per year than a typical Virginia nursing home (3.4 vs. VA avg 6.4).↓ 47% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.1 | 2.3 | This facility has 9% fewer deficiencies per inspection than a typical Virginia nursing home (2.1 vs. VA avg 2.3).↓ 9% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 8 | 14 | This facility has 43% fewer total inspections than a typical Virginia nursing home (8 vs. VA avg 14).↓ 43% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 3 | 9 | This facility has 67% fewer inspections with violations than a typical Virginia nursing home (3 vs. VA avg 9).↓ 67% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 38% | 64% | This facility has 26 percentage points lower inspection violation rate than a typical Virginia nursing home (38% vs. VA avg 64%).↓ 26% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 7 | This facility has 71% fewer total complaints than a typical Virginia nursing home (2 vs. VA avg 7).↓ 71% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.4 | 1.4 | This facility has 71% fewer complaints per year than a typical Virginia nursing home (0.4 vs. VA avg 1.4).↓ 71% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 18, 2025, found no deficiencies during a complaint-related visit. Earlier inspections showed a pattern of deficiencies mainly related to medication management, staff training and certification, and documentation of resident care plans. Complaint investigations were conducted twice and both were unsubstantiated, with no violations found. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s record shows improvement over time, with the last two inspections free of deficiencies after previous reports noted multiple issues.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsFederal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
2.44
67% worse than Virginia averageVirginia average: 1.46
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.82
42% better than Virginia averageVirginia average: 1.41
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Terri Anderson, RN, LNHA, serves as the Administrator at Our Lady of Perpetual Help, bringing extensive leadership experience since joining the team in 2004. She is dedicated to providing compassionate and professional care in this senior living community in Virginia Beach, VA.
12.0 miles from city center
Estimated distance in miles from Virginia Beach's city center to Our Lady of Perpetual Help's address, calculated via Google Maps.
— 3.19 miles to nearest hospital (Sentara Princess Anne Hospital)
Add your location
Our Lady of Perpetual Help is located in Virginia Beach, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Westminster-Canterbury on Chesapeake Bay |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Virginia Beach (North Virginia Beach) | 120 | 85.8% | 0% | 6.56 | +2% | +75% | $0 | 17 | 5.7 | - | 101 | A+ | 47 | Westminster-Canterbury On Chesapeake Bay | $86.1M | $27.7M | 32.2% | 495127 | ||||
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NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Virginia Beach (Atlantic Shores Retirement Community) | 50 | 71.5% | -17% | 4.58 | -62% | +22% | $0 | 23 | 7.7 | - | 39 | A+ | 8 | Atlantic Shores Cooperative Association Inc | $46.2M | $18.5M | 40.1% | 495324 | ||||
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NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Virginia Beach (North Virginia Beach) | 72 | 92.2% | +8% | 3.33 | +63% | -11% | $78.5k | 62 | 15.5 | 4 | 82 | - | 46 | - | $11.3M | $5.5M | 48.6% | 495392 | ||||
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NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Virginia Beach (North Virginia Beach) | 153 | 92.2% | +8% | 3.33 | +63% | -11% | $78.5k | 62 | 15.5 | 4 | 82 | - | 35 | - | $11.3M | $5.5M | 48.6% | 495392 |
Our Lady of Perpetual Help is in the Princess Anne Road neighborhood of Virginia Beach.
Our Lady of Perpetual Help has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to VA state health department records, Our Lady of Perpetual Help's license expires on May 27, 2026.
Our Lady of Perpetual Help's occupancy is 83%.
Ms. Teresa Anderson is the administrator of Our Lady of Perpetual Help.
Our Lady of Perpetual Help has 95 beds.
Our Lady of Perpetual Help has had 8 recently reported deficiencies.
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