Occupancy rate
80%
Higher than the California average: 72.8%Cottages at Palm Springs
Assisted Living in Palm Springs
Cottages at Palm Springs
Assisted Living in Palm Springs
Overview of Cottages at Palm Springs
Cottages at Palm Springs is a premier care facility where its residents can have it all. They offer memory care, independent living, respite care, and assisted living services tailored to seniors’ needs and preferences. The community provides a wide range of engaging activities and programs, creating a beautiful and serene environment for residents to enjoy with a comprehensive array of services and amenities, including round-the-clock staff support, housekeeping, and laundry services.
The community prioritizes the independence and well-being of its residents, ensuring that their unique care needs are met with personalized attention—the elegant and inviting atmosphere that promotes self-care and encourages residents to engage in physical activity. The beautiful outdoor courtyard offers residents a peaceful place to stroll and connect with nature. Combined with exceptional services and world-class amenities, Cottages at Palm Springs provides peace of mind to families in the community.
95-bed community
A larger shared setting that may offer more common spaces and organized community services.
6 years in operation
An established community with some operational experience and growing routines.
Walk Score: 77 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
Higher than the California average: 72.8%Occupied beds
76 / 95
Average residents
87 per day
Facility TypeResidential Care Elderly
StatusLicensed
IssuanceMay 13, 2019
CountyRiverside
RCFE Number331880550
Cottages at Palm Springs is legally operated by Pacifica Sl Palm Springs Llc;palm Springs Mgr Llc, and administrated by Eddy, Tammy.
Respite Care
ActivitiesLife-enrichment programming includes daily yoga, bingo, ice cream socials, happy hour, off-campus field trips, and celebrity tours.
Specific ProgramsAbout Us, Gallery, Living Options, Financial Planning, Services and Amenities, Blog, Contact Us
Operating HoursMonday-Sunday: 00:00-23:59
Food DescriptionDining room open all day long with a variety of meals.
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Housing Options: Studio / 1 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at Cottages at Palm Springs
Assisted Living
Memory Care
Inspection History
In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics worse than average are highlighted in red; those better than average are highlighted in green.
Since 2021 vs. California state average
Overall vs. California average
3 Worse
Metrics worse than California average:
• Total citations (20% above)
• Moderate citations (Type B) (150% above)
• Total visits (19% above) 1 At Avg Metrics at California average:
• Official inspections (at California avg) 4 Better Metrics better than California average:
• Serious citations (Type A) (33% below)
• Complaint visits (8% below)
• Other visits (57% below)
• Complaint investigations (20% below)
• Total citations (20% above)
• Moderate citations (Type B) (150% above)
• Total visits (19% above) 1 At Avg Metrics at California average:
• Official inspections (at California avg) 4 Better Metrics better than California average:
• Serious citations (Type A) (33% below)
• Complaint visits (8% below)
• Other visits (57% below)
• Complaint investigations (20% below)
Latest Inspection
February 17, 2026
Complaint Investigation
Citations
Citations are formal regulatory violations recorded during state inspections. California uses Type A (serious) and Type B (moderate) severity levels.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total citations
Formal regulatory violations recorded by California Community Care Licensing Division (CCLD) inspectors across all inspection types.
| 12 | 10 | This facility has 20% more total citations than a typical California facility (12 vs. California avg 10).↑ 20% worse |
|
Serious citations (Type A)
Violations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action.
| 2 | 3 | This facility has 33% fewer serious citations (type a) than a typical California facility (2 vs. California avg 3).↓ 33% better |
|
Moderate citations (Type B)
Violations that do not pose an immediate risk but still represent a departure from required care or operational standards. Corrective action required within a specified timeframe.
| 10 | 4 | This facility has 150% more moderate citations (type b) than a typical California facility (10 vs. California avg 4).↑ 150% worse |
Inspections & Visits
Regulatory visits include scheduled inspections, complaint investigations, and other on-site visits by state regulators.
| Metric | This Facility | California Average | vs. California Avg |
|---|---|---|---|
|
Total visits
Combined count of complaint visits, other regulatory visits, and official scheduled inspections.
| 19 | 16 | This facility has 19% more total visits than a typical California facility (19 vs. California avg 16).↑ 19% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff. Fewer complaint visits generally indicate fewer reported concerns.
| 12 | 13 | This facility has 8% fewer complaint visits than a typical California facility (12 vs. California avg 13).↓ 8% better |
|
Other visits
Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits.
| 3 | 7 | This facility has 57% fewer other visits than a typical California facility (3 vs. California avg 7).↓ 57% better |
|
Official inspections
Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards.
| 4 | 4 | This facility has official inspections in line with the California average (4 vs. California avg 4).— At avg |
|
Complaint Investigations
Investigations triggered by formal complaints filed by residents, families, or staff. Complaint Investigations can result in multiple complaint visits. This home had 12 complaint visits.
| 8 | 10 | This facility has 20% fewer complaint investigations than a typical California facility (8 vs. California avg 10).↓ 20% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
This facility’s record is mixed, with several substantiated complaints citing staff neglect, delayed medical treatment, and failure to notify responsible parties, alongside maintenance issues and service lapses. The most recent inspection on February 17, 2026, found no deficiencies, but prior visits in 2025 documented three deficiencies including delayed care causing a broken femur and a $500 civil penalty. Investigations also substantiated failures in transportation, laundry services, and serious incident reporting, though annual inspections in 2024 and 2025 showed no deficiencies and good compliance with infection control and safety standards.
Read the full state inspection reports, including specific deficiencies and facility responses.
Show Inspection ReportsLiving Spaces & Floor Plans
Pacifica Senior Living Palm Springs Octillo 1 Bed
Pacifica Senior Living Palm Springs Studio
Pacifica Senior Living Palm Springs Sago1 Bed
Financial Assistance for
Assisted Living in California
Cottages at Palm Springs is located in Palm Springs, California.
Here are the financial assistance programs available to residents in California.
Places of interest near Cottages at Palm Springs
1.8 miles from city center
Estimated distance in miles from Palm Springs's city center to Cottages at Palm Springs's address, calculated via Google Maps.
— 1.27 miles to nearest hospital (Eisenhower Desert Cardiology Center - Palm Springs)
Calculate Travel Distance to Cottages at Palm Springs
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around Palm Springs The information below is reported by the California Department of Social Services and Department of Public Health.
Filter by care type
| Windsor Court Assisted Living – Palm Springs |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Palm Springs | 130 | Yes | 74 | 4 | 60 | 5 | 26 | 100.0% | - | Windsor Court Assisted Living, Llc | Private Rooms |
| Cottages at Palm Springs |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Palm Springs | 95 | Yes | 77 | 4 | 12 | 2 | 6 | 80.0% | A+ | Pacifica Sl Palm Springs Llc;Palm Springs Mgr Llc | Studio / 1 Bed |
| Stonewall Gardens Assisted Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Palm Springs (Old Las Palmas) | 35 | Yes | 63 | 4 | 10 | 5 | 11 | 74.3% | - | Pcd Senior #1 Llc; Northstar Senior Living Inc | Studio / 1 Bed |
| Blue Ribbon Care |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Palm Springs | 6 | No | 66 | 0 | 0 | 0 | - | - | - | Blue Ribbon Care Assisted Living Facility, Llc | Studio / 1 Bed |
| Four Seasons Palm Springs HOA |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Palm Springs (Four Seasons Boulevard) | - | Yes | 10 | 0 | 0 | 0 | - | - | - | - | Studio / 1 Bed |
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