Paradise Valley Senior Living
Assisted Living, Independent Living, Memory Care & Respite Care · Phoenix, AZ

Paradise Valley Senior Living

Assisted Living, Independent Living, Memory Care & Respite Care · Phoenix, AZ

Overview of Paradise Valley Senior Living

AlyPacifica Senior Living Paradise Valley, in Phoenix, Arizona, is a premier care facility where care is crafted specifically for its client’s needs. They offer memory care, independent living, respite care, and assisted living services tailored to seniors’ needs and preferences. The community provides a wide range of engaging activities and programs, creating a beautiful and serene environment for residents to enjoy with a comprehensive array of services and amenities, including round-the-clock staff support, housekeeping, and laundry services.

The community prioritizes the independence and well-being of its residents, ensuring that their unique care needs are met with personalized attention—the elegant and inviting atmosphere that promotes self-care and encourages residents to engage in physical activity. The beautiful outdoor courtyard offers residents a peaceful place to stroll and connect with nature. Combined with exceptional services and world-class amenities, PSL-Paradise Valley provides peace of mind to families in the community.

Bed community size
118-bed community Rank #93 / 521Bed count — State benchmarkedThis home is ranked 93rd out of 521 homes we track in Arizona for bed count. Shows this facility's certified or reported bed count compared to other Arizona facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
17 years in operation Rank #137 / 548Years in operation — State benchmarkedThis home is ranked 137th out of 548 homes we track in Arizona for years in operation. Shows how long this facility has been in operation compared to other Arizona facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A community with a solid operating history and experience delivering ongoing care.
Walk Score
Walk Score: 65 / 100 Rank #95 / 775Walk Score — State benchmarkedThis home is ranked 95th out of 775 homes we track in Arizona for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Arizona facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Awards

Best Assisted Living in Phoenix, AZ

License Details

Facility TypeAssisted Living Center
StatusActive
IssuanceDecember 3, 2008
ExpirationFebruary 28, 2027
License NumberAL6981C
QualificationHealth Care
RCFE NumberAL6981C

Ownership & Operating Entity

Paradise Valley Senior Living is administered by Carlos Gerena.

OwnerExtended Care Portfolio Multistate Pool, LLC

Therapy & Rehabilitation

1 service
Respite Care

Amenities & Lifestyle

Dining
Courtyard
Game Room
Fitness Center
Arts & Crafts
ActivitiesResidents can participate in various activities including devotional services, coffee chats, creative crafts, group outings, and life skills classes
Specific ProgramsFinancial Planning

Contact Paradise Valley Senior Living

Inspection History

In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.

Since 2023 · 3 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 77 deficiencies 14 complaints 19 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Arizona state average. The score below shows how many points this facility sits above or below the typical Arizona assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

22 points below the Arizona average for assisted living residences (82/100)

Rank #281 / 290 in Arizona Inspection Score — State benchmarked This home is ranked 281st out of 290 homes we track in Arizona for inspection score. Shows this facility's inspection score compared to the Arizona average among 290 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric. This is a proprietary Assisted Living Magazine score. Inspection score: 60 out of 100. Letter grade D-. 22 points below the Arizona average for assisted living residences (82/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Arizona state average
Overall vs. AZ average 5 Worse Metrics worse than Arizona average:
• Total deficiencies (756% above)
• Deficiencies per inspection (128% above)
• Enforcement actions (678% above)
• Total complaints (133% above)
• Complaints per year (135% above)
0 Better No metrics in this bucket.

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityAZ Averagevs. AZ Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 779 This facility has 756% more total deficiencies than a typical Arizona assisted living residence (77 vs. AZ avg 9).↑ 756% worse Rank #398 / 400 Total deficiencies — State benchmarked This home is ranked 398th out of 400 homes we track in Arizona for deficiencies. Shows this facility's deficiencies compared to the Arizona average among 400 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Deficiencies per inspection Info Average deficiencies per inspection. 4.11.8 This facility has 128% more deficiencies per inspection than a typical Arizona assisted living residence (4.1 vs. AZ avg 1.8).↑ 128% worse Rank #320 / 400 Deficiencies per inspection — State benchmarked This home is ranked 320th out of 400 homes we track in Arizona for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Arizona average among 400 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Enforcement actions Info Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management. 70.9 This facility has 678% more enforcement actions than a typical Arizona assisted living residence (7 vs. AZ avg 0.9).↑ 678% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityAZ Averagevs. AZ Avg
Total inspections Info Combined count of all inspections conducted at this facility. 195 This facility has had 280% more total inspections than the Arizona average (19 vs. AZ avg 5). More inspections can mean more regulatory scrutiny rather than worse care.↑ 280% more

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityAZ Averagevs. AZ Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 146 This facility has 133% more total complaints than a typical Arizona assisted living residence (14 vs. AZ avg 6).↑ 133% worse Rank #466 / 486 Total complaints — State benchmarked This home is ranked 466th out of 486 homes we track in Arizona for complaint-related visits. Shows this facility's complaint-related visits compared to the Arizona average among 486 comparable communities in the ranking pool. Communities with the same value for a metric share the same rank. Rankings cover every community we track in Arizona that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Complaints per year Info Average complaints per year since 2023. 4.72 This facility has 135% more complaints per year than a typical Arizona assisted living residence (4.7 vs. AZ avg 2).↑ 135% worse

What does this home offer?

Minimum age icon
Minimum age icon

Minimum Age: 62 Years Old

Pets allowed icon
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Pets Allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Beauty services icon
Beauty services icon

Beauty Services

Housekeeping icon
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Housekeeping Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Parking Available icon

Parking Available

Security systems icon
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Security Systems

Places of interest near Paradise Valley Senior Living

Address 16621 N 38Th St, Phoenix, AZ 85032 — 6.14 miles to nearest hospital (HonorHealth John C. Lincoln Medical Center)

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Compare Assisted Living around Phoenix

Info below is compiled from the AZ Dept. of Health Services (ADHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
City and state of the facility. Used for mapping and state-average comparisons.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Indicates whether residents are allowed to have pets in the facility.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Description of bed or unit types offered (e.g. assisted living, memory care), as reported in state or facility disclosures.
Number of years the company has been in operation.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
A named contact for the facility. Hover the name to see their role — Administrator (state administrator of record or facility-provided administrator), Nursing Director, Medical Director, or Staff. The most authoritative available is shown.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. See the benchmark below for the typical Arizona score; higher is better. This is a proprietary Assisted Living Magazine score.
Count of regulatory inspections in the reporting window. Higher volume can reflect more oversight visits, complaint-driven surveys, or routine licensure cycles.
Regulatory visits tied to complaints or allegations in the state file—not the same as every routine survey.
Total count of deficiencies (cited regulatory issues) recorded in the selected reporting period. Read alongside inspection counts for context.
The average number of deficiencies this facility receives each time it's inspected, calculated as total deficiencies ÷ total inspections. A lower number suggests more consistent compliance with safety and care standards.
MorningStar Assisted Living & Memory Care at Arcadia
AL
MC
Phoenix (Arcadia Lite)
135
Facility 135
AZ AVG 54
Rank #57 / 521
Yes
69
Facility 69
AZ AVG 38
Rank #60 / 775
Studio / 1 Bed / 2 Bed
22
Facility 22
AZ AVG 12
Rank #84 / 548
A+Travis Garrard
100
Facility 100
AZ AVG 82
Rank #1 / 290
8
1
Facility 1
AZ AVG 9
Rank #2 / 400
0.1
Facility 0.1
AZ AVG 1.8
Rank #2 / 400
Paradise Valley Senior Living
AL
IL
MC
RC
Phoenix (Paradise Valley Village)
118
Facility 118
AZ AVG 54
Rank #93 / 521
Yes
65
Facility 65
AZ AVG 38
Rank #95 / 775
1 Bed / 2 Bed
17
Facility 17
AZ AVG 12
Rank #137 / 548
A+Carlos Gerena
60
Facility 60
AZ AVG 82
Rank #281 / 290
19
77
Facility 77
AZ AVG 9
Rank #398 / 400
4.1
Facility 4.1
AZ AVG 1.8
Rank #320 / 400
Shadow Mountain Memory Care
AL
MC
RC
Phoenix (Paradise Valley Oasis)
72
Facility 72
AZ AVG 54
Rank #170 / 521
Yes
70
Facility 70
AZ AVG 38
Rank #51 / 775
Private / Companion Suites
13
Facility 13
AZ AVG 12
Rank #185 / 548
A+Misty Farnstrom
95
Facility 95
AZ AVG 82
Rank #50 / 290
8
1
Facility 1
AZ AVG 9
Rank #2 / 400
0.1
Facility 0.1
AZ AVG 1.8
Rank #2 / 400
The Palazzo
AL
MC
NH
SNF
Phoenix (Leescroft)
66
Facility 66
AZ AVG 54
Rank #184 / 521
No
68
Facility 68
AZ AVG 38
Rank #66 / 775
-
1
Facility 1
AZ AVG 12
Rank #513 / 548
-Charles B Kerby
83
Facility 83
AZ AVG 82
Rank #120 / 290
5
48
Facility 48
AZ AVG 9
Rank #393 / 400
9.6
Facility 9.6
AZ AVG 1.8
Rank #391 / 400
The Terraces of Phoenix
AL
IL
MC
NH
SNF
Phoenix (Camelback East Village)
64
Facility 64
AZ AVG 54
Rank #187 / 521
Yes
62
Facility 62
AZ AVG 38
Rank #130 / 775
1 Bed / 2 Bed--Kordell Erickson
66
Facility 66
AZ AVG 82
Rank #257 / 290
15
26
Facility 26
AZ AVG 9
Rank #342 / 400
1.7
Facility 1.7
AZ AVG 1.8
Rank #152 / 400

Financial Assistance for
Assisted Living in Arizona

Paradise Valley Senior Living is located in Phoenix, Arizona.
Here are the financial assistance programs available to residents in Arizona.

Get Financial aid guidance

Arizona Long Term Care System

ALTCS

Age 65+ or disabled
General Arizona resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
AZ

Covers tribal members; rural outreach.

Benefits
In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+
General Arizona resident, at risk of institutionalization.
Income Limits ~$2,000/month individual, varies
Asset Limits $10,000 individual
AZ

Limited funding; waitlists common.

Benefits
Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority
General Arizona resident, own/rent home, low-income.
Income Limits (2025) ~$2,510/month 200% of poverty level, individual
Asset Limits Not applicable; income-focused.
AZ

High demand in rural desert areas; limited annual funds.

Benefits
Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+
General Arizona resident, very low income, able to live independently with support.
Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county
Asset Limits $10,000 individual, excludes home if owned
AZ

Limited units; high demand in metro areas like Phoenix.

Benefits
Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age
General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
AZ

Focus on rural access; complements ALTCS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled
General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.
Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region
Asset Limits Not specified; income-driven eligibility.
AZ

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits
Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

Frequently Asked Questions about Paradise Valley Senior Living

What neighborhood is Paradise Valley Senior Living in?

Paradise Valley Senior Living is in the Paradise Valley Village neighborhood of Phoenix.

Who is the owner of Paradise Valley Senior Living?

Paradise Valley Senior Living is legally operated by Extended Care Portfolio Multistate Pool, LLC, and administered by Carlos Gerena.

Is Paradise Valley Senior Living in a walkable area?

Paradise Valley Senior Living has a walk score of 65. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Paradise Valley Senior Living?

According to AZ state health department records, Paradise Valley Senior Living's license number is AL6981C.

When does Paradise Valley Senior Living's license expire?

According to AZ state health department records, Paradise Valley Senior Living's license expires on February 28, 2027.

How long has Paradise Valley Senior Living been in business?

Paradise Valley Senior Living has been operating for approximately 17 years, based on available licensing and registration records.

Are pets allowed at Paradise Valley Senior Living?

Yes, Paradise Valley Senior Living allows residents to bring their pets.

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