Palm House of Arizona

Overview of Palm House of Arizona

Catering to residents in need of assisted living, Palm House of Arizona is a serene community set in the neighborhood of Phoenix, AZ. The community assists with daily living activities like personal care, medication management, and health monitoring to ensure resident’s comfort. Services for housekeeping and laundry are offered for a maintenance-free lifestyle, giving everyone plenty of time to spend on their happiness and well-being.

With individualized care plans, the community ensures residents only receive the care and support they need to maintain their independence. Fun and enriching activities are available to foster interactions and active living. Meals and convenient amenities are also offered to ensure residents enjoy true comfort and convenience.

(602) 368-4464

10-bed community

A smaller, more intimate setting that may offer a quieter environment and closer staff-resident interactions.

4 years in operation

An established community with some operational experience and growing routines.

Walk Score: 47 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Services

Directed Care Services (capacity: 10)

Personal Care Services

Supervisory Care Services

About this community

Facility TypeAssisted Living Home

StatusActive

IssuanceJanuary 7, 2022

ExpirationJune 30, 2026

License NumberAL12265H

QualificationHealth Care

Palm House of Arizona is administrated by Torrey Frank.

What does this home offer?

Housing Options: Private / Semi-Private Rooms

Building Type: 2-story

Housekeeping Services

Types of Care at Palm House of Arizona

Assisted Living

Since 2024 · 2 years of data 7 deficiencies 3 complaints 3 inspections

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Arizona state average

Overall vs. AZ average

Latest Inspection April 11, 2025 Complaint;Compliance (Annual) 1 deficiencies

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Metric	This Facility	AZ Average	vs. AZ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	7	9	This facility has 22% fewer total deficiencies than a typical Arizona assisted living residence (7 vs. AZ avg 9). Click this badge to view the full Arizona ranking.↓ 22% better
Deficiencies per year Average deficiencies per year since 2024.	3.5	4.5	This facility has 22% fewer deficiencies per year than a typical Arizona assisted living residence (3.5 vs. AZ avg 4.5). Click this badge to view the full Arizona ranking.↓ 22% better
Deficiencies per inspection Average deficiencies per inspection.	2.3	1.8	This facility has 28% more deficiencies per inspection than a typical Arizona assisted living residence (2.3 vs. AZ avg 1.8). Click this badge to view the full Arizona ranking.↑ 28% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.

Metric	This Facility	AZ Average	vs. AZ Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	3	5	This facility has 40% fewer total inspections than a typical Arizona assisted living residence (3 vs. AZ avg 5). Click this badge to view the full Arizona ranking.↓ 40% better

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Metric	This Facility	AZ Average	vs. AZ Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	3	6	This facility has 50% fewer total complaints than a typical Arizona assisted living residence (3 vs. AZ avg 6). Click this badge to view the full Arizona ranking.↓ 50% better
Complaints per year Average complaints per year since 2024.	1.5	3	This facility has 50% fewer complaints per year than a typical Arizona assisted living residence (1.5 vs. AZ avg 3). Click this badge to view the full Arizona ranking.↓ 50% better

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Arizona Long Term Care System

ALTCS

Age 65+ or disabled

General Arizona resident, Medicaid-eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

Covers tribal members; rural outreach.

Benefits

In-home care (6-8 hours/day) Assisted living Nursing home care Medical services Transportation (10 trips/month)

Non-Medical Home and Community Based Services

AZ DES Non-Medical HCBS

Age 60+

General Arizona resident, at risk of institutionalization.

Income Limits ~$2,000/month individual, varies

Asset Limits $10,000 individual

Limited funding; waitlists common.

Benefits

Homemaker services (3-5 hours/week) Respite care (up to 10 days/year) Adult day care (~$60/day)

Weatherization Assistance Program (WAP)

AZ WAP

Age 60+ priority

General Arizona resident, own/rent home, low-income.

Income Limits (2025) ~$2,510/month 200% of poverty level, individual

Asset Limits Not applicable; income-focused.

High demand in rural desert areas; limited annual funds.

Benefits

Insulation Weather stripping HVAC repairs (avg. $500-$1,000/year savings)

Section 202 Supportive Housing for the Elderly

AZ Section 202

Age 62+

General Arizona resident, very low income, able to live independently with support.

Income Limits (2025) ~$1,645/month 50% of area median income, individual, varies by county

Asset Limits $10,000 individual, excludes home if owned

Limited units; high demand in metro areas like Phoenix.

Benefits

Subsidized rent (30% of income, e.g., $300-$500/month) On-site services (housekeeping, transportation, ~$200/month value)

Arizona CARES Program

AZ CARES

Age —

General Caregivers of Arizona residents 60+ needing help with 3+ daily activities; no caregiver age limit.

Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.

Asset Limits Not applicable; need-based.

Focus on rural access; complements ALTCS respite.

Benefits

Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

AZ DES Non-Medical Home and Community Based Services (HCBS)

AZ DES Non-Medical HCBS

Age 60+ or disabled

General Arizona resident, need assistance with daily activities, not eligible for Medicaid/ALTCS.

Income Limits Above Medicaid threshold but low-income ~$1,500-$2,500/month, varies by region

Asset Limits Not specified; income-driven eligibility.

Targets those ineligible for ALTCS; prioritizes rural and tribal areas.

Benefits

Homemaker services (3-5 hours/week) Personal care (limited hours) Respite care (up to 10 days/year) Transportation (~5 trips/month)

16.8 miles from city center Estimated distance in miles from Phoenix's city center to Palm House of Arizona's address, calculated via Google Maps.

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The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.

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Palm House of Arizona	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Phoenix (Paradise Valley Village)	10	No	47	Private / Semi-Private Rooms	4	Torrey Frank	3	3	7	2.3
Caring For Loved Ones III	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Phoenix (Paradise Valley Village)	10	No	39	Private / Semi-Private Rooms	6	Beverly B Labbe	1	-	4	4.0
Angel Care Home Assisted Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Phoenix (Alvarado Manors)	10	No	54	Private / Semi-Private Rooms	5	-	1	1	1	1.0
Mount Zion Assisted Living Home LLC	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Phoenix (Maryvale Village)	5	No	42	Private / Semi-Private Rooms	8	Gladys Y Rosa	2	1	5	2.5
Mountain Ridge Senior Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Phoenix (North Mountain)	-	No	51	Private / Semi-Private Rooms	-	-	-	-	-	-

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What neighborhood is Palm House of Arizona in?

Palm House of Arizona is in the Paradise Valley Village neighborhood of AZ 85022.

Is Palm House of Arizona in a walkable area?

Palm House of Arizona has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Palm House of Arizona?

According to state health department records, Palm House of Arizona's license number is AL12265H.

When does Palm House of Arizona's license expire?

According to state health department records, Palm House of Arizona's license expires on June 30, 2026.

Who is the administrator of Palm House of Arizona?

Torrey Frank is the administrator of Palm House of Arizona.

How many beds does Palm House of Arizona have?

Palm House of Arizona has 10 beds.

What is the address of Palm House of Arizona?

Palm House of Arizona is located at 13604 N 20th St, Phoenix, AZ 85022, USA.