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Parkville Care Center
Nursing Home, Memory Care & Respite Care · Hartford, CT
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of Parkville Care Center building entrance Outdoor courtyard with benches and trees A shared resident room with two beds and a window Seating area in a warm indoor space with a welcome sign A long, well-lit hallway in a care facility

Parkville Care Center

Nursing Home, Memory Care & Respite Care · Hartford, CT
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5 Greenwood St, Hartford, CT 06106 View map Calculator: See prices in your area
Parkville Care Center accepts Medicare, Medicaid, and private pay.
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Parkville Care Center accepts Medicare, Medicaid, and private pay.

Overview of Parkville Care Center

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Parkville Care Center maintains a level of elegance and professionalism for its residents, promoting mutual respect and trust. Specializing in skilled nursing and rehabilitation services, residents maintain an active, supportive, and stimulating lifestyle. The team of dedicated professionals aims to fulfill each resident’s holistic wellness through the continuum of care services. Parkville Care Center helps seniors have a speedy recovery.

Parkville’s center of excellence includes 24-hour nursing care, stimulating activities, engaging social activities and programs; therapy services that include speech, occupational, and physical; wound care, memory care, and diabetes management, cardiac recovery– among many others.

Facility Direct Line (860) 236-2901
Facility Direct Line (860) 236-2901
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 64.4% Above CT avg. ▲ 64.4% Above CT avg.CT average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 43.0% Above CT avg. ▲ 43.0% Above CT avg.CT average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 7.5% Below CT avg. ▼ 7.5% Below CT avg.CT average: 3.2Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 42.1% Above CT avg. ▲ 42.1% Above CT avg.CT average: 3.5Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Connecticut state averages

Total nursing care / resident Info This home is ranked 50th out of 67 homes in Connecticut for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 23m per day
Rank #50 / 67Nurse hours — State benchmarkedThis home is ranked 50th out of 67 homes in Connecticut. Shows adjusted nurse hours per resident per day benchmarked to the Connecticut average, with a ranking across 67 Connecticut facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Connecticut avg (3h 58m per day)
vs Connecticut avg
-15%

6 of 6 metrics below state avg

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 22m per day ▼ 48% State avg: 42m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 46m per day ▼ 9% State avg: 50m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 1h 55m per day ▼ 16% State avg: 2h 17m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 44m per day ▼ 20% State avg: 3h 25m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 1m per day ▼ 74% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 15m per day ▼ 45% State avg: 28m per day · National avg: 29m per day

Capacity and availability

Avg. Length of Stay
579 days
Bed community size
145-bed community Rank #29 / 123Bed count — State benchmarkedThis home is ranked 29th out of 123 homes in Connecticut. Shows this facility's certified or reported bed count compared to other Connecticut facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
7 years in operation Rank #92 / 132Years in operation — State benchmarkedThis home is ranked 92nd out of 132 homes in Connecticut. Shows how long this facility has been in operation compared to other Connecticut facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 90 / 100 Rank #6 / 264Walk Score — State benchmarkedThis home is ranked 6th out of 264 homes in Connecticut. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Connecticut facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

Occupancy

Occupancy rate
94%
Rank #27 / 72Occupancy rate — State benchmarkedThis home is ranked 27th out of 72 homes in Connecticut. Shows this facility's occupancy rate versus the Connecticut average, with its Statewide rank out of 72. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Connecticut average: 84%
Occupied beds
136 / 145
Average occupied beds in Connecticut homes 102 beds

Awards

Bronze Quality Award
Four Star Facility per CMS
Four Star Facility for Quality Measures

License Details

Facility TypeChronic & Convalescent Nursing Home
StatusActive
IssuanceJanuary 30, 2019
ExpirationDecember 31, 2026
License Number2451

Room costs

Private Room (10 rooms) $432 per day
Semi-Private Room (70 rooms) $380 per day

Staffing

Key information about the people who lead and staff this community.

Languages Spoken

Spanish

Staff Details (State Data)

Admin
3 FTE
Registered Nurse
6 FTE
Licensed Practical Nurse
17 FTE
Nursing Assistant
39 FTE
Recreation
4 FTE
Social Services
3 FTE
Food Service Supervisor
1 FTE
Physical Therapy
2 FTE
Occupational Therapy
2 FTE
Speech Therapy
1 FTE
Dietary
8 FTE
Other Staff
7 FTE

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Additional Policies & Features

Religious ServicesAll Denominations

Amenities & Lifestyle

Specific ProgramsAll Phase Limb Loss Program, Hispanic Culture Program, Memory Care Program, Skilled Nursing and Post-Acute Specialties, Touchpoints Therapy, Recreation Programs, Dining and Dietary Services

Contact Parkville Care Center

Inspection History

In Connecticut, the Department of Public Health, Facility Licensing and Investigations Section conducts mandatory inspections and unannounced surveys to monitor the quality of care in long-term facilities.

Since 2019 · 7 years of data 72 deficiencies 15 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Connecticut state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2019 vs. Connecticut state average
Overall vs. CT average 4 Worse Metrics worse than Connecticut average:
• Total deficiencies (279% above)
• Deficiencies per year (281% above)
• Deficiencies per inspection (220% above)
• Total inspections (15% above) 0 Better No metrics in this bucket.
Latest Inspection June 30, 2025

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityCT Averagevs. CT Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 7219 This facility has 279% more total deficiencies than a typical Connecticut nursing home (72 vs. CT avg 19).↑ 279% worse
Deficiencies per year Info Average deficiencies per year since 2019. 10.32.7 This facility has 281% more deficiencies per year than a typical Connecticut nursing home (10.3 vs. CT avg 2.7).↑ 281% worse
Deficiencies per inspection Info Average deficiencies per inspection. 4.81.5 This facility has 220% more deficiencies per inspection than a typical Connecticut nursing home (4.8 vs. CT avg 1.5).↑ 220% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCT Averagevs. CT Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 1513 This facility has 15% more total inspections than a typical Connecticut nursing home (15 vs. CT avg 13).↑ 15% worse
Inspection breakdown
13routine inspections
2renewal/recertification inspections

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The June 30, 2025 monitoring inspection confirmed correction of 14 prior deficiencies and federal compliance as of that date.
  • The December 19, 2024 complaint investigation substantiated violations, including failure to report a staff-to-resident verbal abuse allegation, violating state reporting requirements.
  • The September 2023 inspection found understaffing of nurse aide hours by 40 to 44.4 hours on sampled days, with a plan of correction submitted.
Show Inspection Reports

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Breakdown by payment type

Medicare

8% of new residents, usually for short-term rehab.

Typical stay 25 days

Private pay

42% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

51% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$15.9M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$318.3K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$15.9M Rank #52 / 73Revenue — State benchmarkedThis home is ranked 52nd out of 73 homes in Connecticut. Shows this facility's annual revenue compared to the Connecticut average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$318.3K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$169.9K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #44 / 73Payroll — State benchmarkedThis home is ranked 44th out of 73 homes in Connecticut. Shows total annual staff payroll benchmarked to the Connecticut average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$9.4M 59.1% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #12 / 73Payroll % — State benchmarkedThis home is ranked 12th out of 73 homes in Connecticut. Shows payroll as a percentage of revenue versus the Connecticut average. Well-run Connecticut facilities typically land around 51–66% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Connecticut that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$6.2M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$15.6M
How we calculate these figures

This home is owned by Creative Investment LLC

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 75250

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Most new residents arrive under Medicaid (51% of admissions), and a typical Medicaid stay runs around 2 years.

Admissions
120 total

Coverage residents most often arrive under.

Medicare 8%
Private pay 42%
Medicaid 51%
Discharges
86 total

Coverage residents most often leave under.

Medicare 6%
Private pay 27%
Medicaid 67%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Managed by Jennifer Johnson

Administrator

Places of interest near Parkville Care Center

Address 2.6 miles from city center Info Estimated distance in miles from Hartford's city center to Parkville Care Center's address, calculated via Google Maps.

Calculate Travel Distance to Parkville Care Center

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Address

Compare Nursing Homes around West Hartford

The information below is reported by the Connecticut Department of Public Health, Facility Licensing and Investigations Section.

2 facilities compared · CMS & CT Dept. of Health data

The Mercy Community
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AL
IL
MC
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256
Facility 256
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83.3%
Facility 83.3%
CT AVG 84%
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-1%
3.83
Facility 3.83
CT AVG 3.97
Rank #29 / 67
 +18%-4%
$0
Facility $0
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24
Facility 24
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3.0
Facility 3.0
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Rank #3 / 69
1194-
29
Facility 29
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Rank #191 / 264
Mercy Community Health Inc
$31.9M
Facility $31.9M
CT AVG $19.0M
Rank #4 / 73
$19.1M
Facility $19.1M
CT AVG $7.2M
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59.9%
Facility 59.9%
CT AVG 42.4%
Rank #63 / 73
75085
Hughes Health and Rehabilitation -
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170
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CT AVG 111
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--------------
68
Facility 68
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Rank #66 / 264
$12.9M
Facility $12.9M
CT AVG $19.0M
Rank #49 / 73
$8.5M
Facility $8.5M
CT AVG $7.2M
Rank #47 / 73
65.6%
Facility 65.6%
CT AVG 42.4%
Rank #18 / 73
75082
Nursing Home Explorer

Financial Assistance for
Nursing Home in Connecticut

Parkville Care Center is located in Hartford, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.

Get Financial aid guidance

Connecticut Home Care Program for Elders

CHCPE

Age 65+
General Connecticut resident, at risk of nursing home placement.
Income Limits State-funded: ~$1,600/month; Medicaid: ~$2,829/month 300% FBR
Asset Limits $1,600 (state), $2,000 (Medicaid, individual).
CT

Two tiers (state and Medicaid); waitlists possible.

Benefits
In-home care (4-6 hours/day) Adult day care (~$70/day) Meals Respite (up to 14 days/year)

Statewide Respite Care Program

CT Respite Care

Age —
General Caregiver of senior with dementia, Connecticut resident.
Income Limits ~$2,500/month individual, varies
Asset Limits $40,000 individual
CT

Limited to dementia caregivers; capped funding.

Benefits
In-home respite (up to 30 days/year) Adult day care (~$70/day)

Congregate Housing Services Program (CHSP)

Connecticut Congregate Housing Services Program

Age 62+
General Connecticut resident, frail but not needing 24/7 care, resides in CHSP-eligible housing.
Income Limits (2025) ~$41,000/year individual, adjusted annually
Asset Limits Not specified; focus is income-based.
CT

Limited to 14 state-subsidized sites; participants pay 10% of service costs.

Benefits
Personal care (3-5 hours/day) Meals ($5-$7/meal) Housekeeping Transportation (~5 trips/month)

Medicare Savings Program (MSP)

Connecticut Medicare Savings Program

Age 65+ or disabled
General Connecticut resident, enrolled in Medicare Part A/B.
Income Limits (2025) ~$2,510/month (individual, QMB); ~$3,380/month (SLMB); ~$3,598/month (ALMB)—adjusted annually.
Asset Limits None since 2023 policy change.
CT

Three tiers (Qualified Medicare Beneficiary, Specified Low-Income, Additional Low-Income); no asset test.

Benefits
Covers Medicare Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20% of services)

Frequently Asked Questions about Parkville Care Center

What neighborhood is Parkville Care Center in?

Parkville Care Center is in the Parkville neighborhood of Hartford.

What languages are spoken at Parkville Care Center?

The team at Parkville Care Center speaks Spanish.

Is Parkville Care Center in a walkable area?

Parkville Care Center has a walk score of 90. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the license number of Parkville Care Center?

According to CT state health department records, Parkville Care Center's license number is 2451.

When does Parkville Care Center's license expire?

According to CT state health department records, Parkville Care Center's license expires on December 31, 2026.

What is the occupancy rate at Parkville Care Center?

Parkville Care Center's occupancy is 94%.

Does Parkville Care Center operate as a for-profit or non-profit?

Parkville Care Center is registered as a for-profit in CT.

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