ALM's inspection grade is 70 / 100, a C- — 13 points below the Connecticut average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
ALM's inspection grade is 70 / 100, a C- — 13 points below the Connecticut average for CMS-certified facilities (83/100) · A proprietary Assisted Living Magazine grade.A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. It is not a government rating.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Chelsea Place Care Center is a nursing home in Hartford, Connecticut, offering skilled nursing, memory care, hospice care, palliative care, and respite care. Skilled nursing provides licensed nursing care on site around the clock, while memory care is secured and supervised for someone at risk of wandering. Hospice and palliative care focus on comfort for residents with serious or life limiting illness, and respite care provides a short stay when a family caregiver needs to travel or recover.
The center has 216 beds, with 93% occupancy, so most beds are currently occupied. In the West End neighborhood, an 82 out of 100 Walk Score means most errands can be handled on foot, including reaching nearby shops, a pharmacy, or cafes, which may allow a resident who no longer drives to get to these places independently. Chelsea Place Care Center may be a good fit for someone who needs secured memory care or whose needs may change across skilled nursing, memory care, hospice care, and palliative care.
A private room costs $500 per day, and a semi private room costs $450 per day; the difference reflects the room arrangement. Payment options include Medicare, Medicaid, and private pay. Total nurse staffing is 3 hours and 7 minutes per resident per day, representing the daily hands on nursing time allocated to each resident.
The Behavioral Health Program and memory care Program are secured units. Touchpoints Therapy provides rehabilitation services on site, while short term rehabilitation offers a temporary setting for recovery and social services support discharge planning. Pets are allowed, and Judy Konow Hinds serves as director.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Data period: Q4 2025 (October 1 – December 31, 2025).
This nursing home is ranked 52nd out of 63 nursing homes we track in Connecticut for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 7mStandout metric: LPN / LVN is +6% above Connecticut average
5 of 6 metrics below Connecticut average
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. All 14 are the facility's own employees; no agency contractors work in this role.
14 staff · 8.5-hour shifts
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. All 39 are the facility's own employees; no agency contractors work in this role.
39 staff · 8-hour shifts
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. All 95 are the facility's own employees; no agency contractors work in this role.
95 staff · 7.2-hour shifts
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
RN + LPN + aide · Sat–Sun
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
Sat–Sun
Every person who worked here at any point in the quarter, employees and contractors. It is not how many are on site at once: that is the "on an average day" figure.
200
167 employees · 33 contractors · 87 on an average day
200 total staff / 203 residents. Residents: CMS Long-Term Care Facility Characteristics (data as of Jun 2026); staff: CMS Payroll-Based Journal (Q4 2025).Residents and staff come from two different CMS releases, so the two counts can be a few months apart.
0.99 : 1
↓ 47% · CT 1.84This facility: 0.99 staff per resident, 47% below the Connecticut average of 1.84 (among Connecticut facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
200 staff ÷ 203 residents
See full Connecticut ranking →
Average hours one staff member works on a day they are on shift, across every role.
7.3 h
↓ 4% · CT 7.6 hThis facility: 7.3 h, 4% below the Connecticut average of 7.6 h (among Connecticut facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
58,181 staff hours this quarter
See full Connecticut ranking →96.3% of staff hours were worked by the facility's own employees
Connecticut average: 89.9% · Contractors this quarter: Dietitian (10), RN Director of Nursing (4), Respiratory Therapy Technician (3), Physical Therapy Assistant (3), Other Dietary Services Staff (3), Medical Director (2), Clinical Nurse Specialist (2), Qualified Social Worker (2), Occupational Therapy Assistant (2), Speech Language Pathologist (1), Physical Therapy Aide (1)
Why it matters: employees work here week after week and get to know each resident's routines and needs. Agency contractors often rotate between facilities, so a higher employee share usually means more consistent care.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
216
Rank #7 / 68Bed count — State benchmarked This nursing home is ranked 7th out of 68 nursing homes we track in Connecticut for bed count. Shows this facility's certified or reported bed count compared to other Connecticut facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.High-capacity home · May provide extensive amenities, services and programs.
A community with a solid operating history and experience delivering ongoing care. This is the number of years in operation under current management.
Rank #14 / 56Years in operation — State benchmarked This nursing home is ranked 14th out of 56 nursing homes we track in Connecticut for years in operation. Shows how long this facility has been in operation compared to other Connecticut facilities. Longer operating histories may benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Rank #5 / 76Walk Score — State benchmarked This nursing home is ranked 5th out of 76 nursing homes we track in Connecticut for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Connecticut facilities. Higher scores benefit residents, families, and staff. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Occupancy between 85% and 95% suggests balanced demand.
Rank #24 / 64Occupancy rate — State benchmarked This nursing home is ranked 24th out of 64 nursing homes we track in Connecticut for occupancy. Shows this facility's occupancy rate versus the Connecticut average, with its Statewide rank out of 64. Higher occupancy signals strong local demand and financial stability. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.Based on 200 residents and 216 beds. Source: state inspection report (May 2025)
Higher than the Connecticut average: 86.2%
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
The below pricing was updated on
13 points below the Connecticut average for CMS-certified facilities (83/100)
Category breakdown
173 severity-weighted points (59 deficiencies) · 2× higher than the typical CMS-certified CT facility (median: 70)
No fines on record · 0 enforcement actions
44 days to fix issues · slower than the typical CMS-certified CT facility (median: 40)
100% corrected
59 of 59 citations corrected Latest inspection: May 28, 2026 · 1 citation (Resident Rights, moderate), corrected
Most cited category: Resident Rights, 16 of 59 citations · 10 categories in total
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Corrected
Showing the 50 most recent of 59 citations.
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
29 of 59 citations resulted from standard inspections; 29 of 59 resulted from complaint investigations; and 1 of 59 came from combined inspections (standard and complaint).
Includes all CMS health inspection records for this property, which could include management/ownership changes.
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Show Inspection Reports
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database · Data as of Aug 2026
No penalties in the past 3 years
No civil money penalties or payment denials on record since Aug 2023.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
How residents at this home fare on health outcomes and preventive care, compared with the Connecticut average.
CMS star rating for the care of long-stay residents, who live at the home for 100 days or more. It is built from the long-stay quality measures below. 5 stars is the best.
1
/ 5
Significantly below average
↓ 70% · CT 3.4This facility: 1.0, 70% below the CT average of 3.4 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of five long-stay measures: pressure ulcers, falls with major injury, unplanned weight loss, worsening ability to walk, and needing more help with daily activities. Each is the % of residents affected, so lower is better.
6.9
Score · lower is better
↓ 29% · CT 9.6This facility: 6.9, 29% below the CT average of 9.6 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Average of three long-stay measures: needing more help with daily activities, worsening ability to walk, and loss of bowel or bladder control. Each is the % of residents affected, so lower is better.
15.9
Score · lower is better
↓ 19% · CT 19.7This facility: 15.9, 19% below the CT average of 19.7 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.10 long-stay measures: 10 better
3 short-stay measures: 3 better
People who live at the home · 10 measures
Percent of long-stay residents whose need for help with daily activities has increased
15.8%
↓ 12% · CT 18.0This facility: 15.8, 12% below the CT average of 18.0 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents whose ability to move independently worsened
11.0%
↓ 33% · CT 16.4This facility: 11.0, 33% below the CT average of 16.4 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of low risk long-stay residents who lose control of their bowels or bladder
21.0%
↓ 15% · CT 24.7This facility: 21.0, 15% below the CT average of 24.7 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents with a urinary tract infection
0.1%
↓ 91% · CT 1.5This facility: 0.1, 91% below the CT average of 1.5 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents experiencing one or more falls with major injury
1.7%
↓ 51% · CT 3.5This facility: 1.7, 51% below the CT average of 3.5 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay high risk residents with pressure ulcers
2.4%
↓ 39% · CT 4.0This facility: 2.4, 39% below the CT average of 4.0 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who lose too much weight
3.3%
↓ 49% · CT 6.5This facility: 3.3, 49% below the CT average of 6.5 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents who have depressive symptoms
18.8%
↓ 16% · CT 22.3This facility: 18.8, 16% below the CT average of 22.3 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
↑ 12% · CT 88.6This facility: 99.0, 12% above the CT average of 88.6 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
↑ 5% · CT 93.5This facility: 98.6, 5% above the CT average of 93.5 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Rehab and recovery after a hospital stay · 3 measures
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
↓ 100% · CT 1.5This facility: 0.0, 100% below the CT average of 1.5 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
94.4%
↑ 32% · CT 71.8This facility: 94.4, 32% above the CT average of 71.8 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
77.5%
↑ 11% · CT 69.7This facility: 77.5, 11% above the CT average of 69.7 (among CT facilities reporting a recent figure).Green: 5% or more better than the state average. Yellow: within 5%. Red: 5% or more worse.Arrows show whether a figure is above or below the average. Green is better for residents, red is worse, and yellow means within 5% of the average. The line on each bar marks the average.
Quality measures are calculated by CMS from Minimum Data Set (MDS) resident assessments and Medicare claims.
8% of new residents, usually for short-term rehab.
15% of new residents, often for short stays.
77% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jun 2026)
Total residents
203Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Chelsea Place Care Center LLC’s finances from its CMS cost report for the fiscal year ending December 2024, compared with 59 Connecticut nursing homes that filed a recent report. Includes all financial data for this property, which could include management/ownership changes.
Is it financially stable?
Losing money on care, and more than last year
−2.5% operating margin
−1.4 pts vs prior year
An operating loss in 3 of the last 8 reported years. Other income ($0.1M) trims the net loss to −$0.5M. Watch for cost-cutting that reaches staffing.
Does it invest in staff?
Payroll in line with Connecticut homes
64.5% payroll share of revenue
CT average 66.2%Rank #19 / 59Payroll % of net patient revenue — State benchmarked This nursing home is ranked 19th out of 59 nursing homes we track in Connecticut for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Connecticut average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric.
Payroll rose $0.8M while revenue rose $1.9M. Check hours per resident in the staffing section to confirm it reaches the floor.
FY 2024 scorecard
Each row shows the FY 2024 figure, the change since the prior report, the trend, and how it compares with Connecticut homes.
Losing money on care
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | CT median | Compared with CT homesRank in CT | In short |
|---|---|---|---|---|---|---|
| Net patient revenue What the home earns from resident care, after discounts and bad debt. | $24.6M | +$1.9M | Trend 20172024 | CT median $17.1M | Rank in CT Rank #13 / 59Net patient revenue — State benchmarked This nursing home is ranked 13th out of 59 nursing homes we track in Connecticut for net patient revenue. Shows this facility's net patient revenue compared to the Connecticut average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 79% of homes | Above CT median Higher net patient revenue than 79% of CT homes that filed a recent report. Revenue mostly follows how big a home is. |
| Operating expenses Everything it costs to run the home: staff, supplies, rent, admin. | $25.2M | +$2.3M | Trend 20172024 | CT median — | Rank in CT Not ranked | Exceeds revenue Operating expenses are higher than net patient revenue, so resident care runs at a loss. |
| Net patient income Revenue minus operating expenses. Negative means care loses money. | −$0.6M | −$0.4M | Trend 20172024 | CT median — | Rank in CT Not ranked | Loss, widening Resident care lost money this year, more than in the prior report. |
| Operating margin Net patient income as a share of revenue. The clearest health signal. | −2.5% | −1.4 pts | Trend 20172024 | CT median — | Rank in CT Not ranked | Loss A negative margin means resident care costs more than it earns. |
| Other income Money not from resident care: investments, grants, services. | $0.1M | — | Trend — | CT median — | Rank in CT Not ranked | Offsets part of the loss Income from outside resident care covers part of the loss on care. |
| Net income The bottom line after other income. | −$0.5M | −$0.4M | Trend — | CT median — | Rank in CT Not ranked | Loss The bottom line is below zero even after other income. |
Staff spending in line with Connecticut homes
| Metric | FY 2024 | vs prior year | Trend 2017 → 2024Trend | CT median | Compared with CT homesRank in CT | In short |
|---|---|---|---|---|---|---|
| Payroll costs Salaries and wage-related benefits, not counting contract labor. | $15.9M | +$0.8M | Trend 20172024 | CT median $10.3M | Rank in CT Rank #9 / 59Payroll costs — State benchmarked This nursing home is ranked 9th out of 59 nursing homes we track in Connecticut for payroll costs. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Connecticut average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 86% of homes | Above CT median Higher payroll than 86% of CT homes. Payroll in dollars mostly follows how big a home is, so this compares size, not staffing levels. |
| Payroll share of revenue Payroll divided by revenue. Higher usually means more staff per resident. | 64.5% | −1.8 pts | Trend 20172024 | CT median 59.3% | Rank in CT Rank #19 / 59Payroll % of net patient revenue — State benchmarked This nursing home is ranked 19th out of 59 nursing homes we track in Connecticut for payroll % of net patient revenue. Shows payroll as a percentage of net patient revenue versus the Connecticut average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings. Communities with the same value for a metric share the same rank. Rankings compare like with like: every nursing home we track in Connecticut that reports data for that category. Nursing homes without available data are excluded, so the pool size varies from metric to metric. Higher than 69% of homes | Near CT average The CT average is 66.2% of revenue. Within 3 points of it reads as near the average. |
What the home earned from resident care (net patient revenue), what it cost to run (operating expenses) and the difference between the two (net patient income), for each fiscal year it filed a CMS cost report.
USD, millions
Net patient revenue Operating expenses Net patient income
Both lines are a share of net patient revenue. Payroll share is what goes to salaries and wage-related benefits; operating margin is what is left after every operating cost (below 0%, resident care lost money). The dashed line is the Connecticut payroll average.
% of net patient revenue
Payroll share Operating margin CT payroll average
| Metric | 2017 | 2018 | 2019 | 2020 | 2021 | 2022 | 2023 | 2024 |
|---|---|---|---|---|---|---|---|---|
| Net patient revenue | $21.3M | $21.3M | $21.6M | $19.9M | $21.1M | $22.8M | $22.7M | $24.6M |
| Operating expenses | $20.4M | $21.3M | $21.4M | $21.8M | $20.4M | $22.7M | $22.9M | $25.2M |
| Net patient income | $0.9M | $0.1M | $0.2M | −$1.9M | $0.7M | $0.1M | −$0.3M | −$0.6M |
| Operating margin | 4.1% | 0.4% | 0.9% | −9.4% | 3.4% | 0.5% | −1.1% | −2.5% |
| Net income | $0.9M | $0.1M | $0.2M | $0.5M | $4.8M | $0.5M | −$0.0M | −$0.5M |
| Payroll costs | $13.3M | $13.8M | $14.0M | $13.7M | $13.5M | $14.4M | $15.0M | $15.9M |
| Payroll share of revenue | 62.6% | 64.7% | 64.7% | 68.9% | 64.0% | 63.1% | 66.3% | 64.5% |
| Beds | 234 | 234 | 234 | 234 | 234 | 234 | 216 | 216 |
| Gross revenue | $21.9M | $22.0M | $22.2M | $20.5M | $21.5M | $23.1M | $22.9M | $24.9M |
| Salaries | $10.0M | $10.0M | $10.3M | $10.3M | $10.1M | $11.0M | $11.4M | $11.8M |
| Wage-related costs | $3.3M | $3.8M | $3.6M | $3.4M | $3.4M | $3.4M | $3.6M | $4.0M |
| Contract labor | $0.2M | $0.3M | $0.2M | $0.7M | $0.2M | $0.2M | $0.3M | $0.5M |
| Other operating costs | $7.1M | $7.5M | $7.4M | $8.0M | $6.9M | $8.3M | $7.9M | $9.3M |
| Net patient revenue per day | $257 | $261 | $269 | $276 | $297 | $315 | $318 | $332 |
| Cost per day | $246 | $260 | $267 | $301 | $287 | $313 | $321 | $340 |
| Average length of stay | 610.0 days | 464.1 days | 216.7 days | 232.9 days | 428.9 days | 462.7 days | 449.1 days | 484.7 days |
Showing 2024–2022 · scroll sideways for 5 earlier years
Earlier and partial years are in the download. Download CSV
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under Medicaid (77% of admissions), and a typical Medicaid stay runs around 1 - 2 years.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.8 miles from city center
Estimated distance in miles from Hartford's city center to Chelsea Place Care Center LLC's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the CT Dept. of Public Health (DPH), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest-ranked to lowest-ranked based on our methodology.
The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
|
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
|
Care Types in This Table
NH (Nursing Home):
24/7 skilled nursing care for residents with complex, ongoing medical needs.
SNF (Skilled Nursing Facility):
Round-the-clock nursing care, often for recovery after surgery, injury, or illness.
MC (Memory Care):
Secured, specialized care for people living with Alzheimer's or dementia.
RC (Respite Care):
Short-term temporary care that gives family caregivers a break.
HOS (Hospice Care):
Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
PC (Palliative Care):
Comfort-focused care for serious illness at any stage, including alongside curative treatment.
|
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
|
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
|
A 0–100 score of a facility's regulatory inspection record, shown as a letter and compared with other facilities of the same kind in the same state. This is a proprietary Assisted Living Magazine grade. It is not a government rating. A dash means we have no inspection data for that facility.
|
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
|
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
|
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
|
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
|
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
|
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
|
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
|
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
|
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
|
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
|
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
|
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
|
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
|
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
|
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
|
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
|
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Connecticut average is: 66.2% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
|
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
|
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| West Hartford Health and Rehabilitation | NH HOS MC PC RC SNF | West Hartford | 160
Facility
160
CT AVG
128
Rank
#17 / 68 | A- |
81.3%
Facility
81.3%
CT AVG
86.2%
Rank
#52 / 64 | -6% | 3.66
Facility
3.66
CT AVG
4.00
Rank
#27 / 63 | -28% | -9% | $0
Facility
$0
CT AVG
$41.4k
Rank
#1 / 64 | 22
Facility
22
CT AVG
36.6
Rank
#18 / 63 | 7.3
Facility
7.3
CT AVG
5.0
Rank
#58 / 63 | - | 130 | - |
67
Facility
67
CT AVG
38
Rank
#12 / 76 | Article Vi Marital Trust Under Leonard J. Schwartz Revocable Trust | $18.2MFiscal year ending 09/2024
Facility
$18.2MFiscal year ending 09/2024
CT AVG
$19.8M
Rank
#26 / 59 | $10.4MFiscal year ending 09/2024
Facility
$10.4MFiscal year ending 09/2024
CT AVG
$11.1M
Rank
#28 / 59 | 57.1%Fiscal year ending 09/2024
Facility
57.1%Fiscal year ending 09/2024
CT AVG
66.2%
Rank
#36 / 59 | 075278 | ||||
| Riverside Health and Rehabilitation Center | NH HOS MC PC RC SNF | East Hartford (Garvan–Carroll Historic District) | 345
Facility
345
CT AVG
128
Rank
#1 / 68 | C |
83.8%
Facility
83.8%
CT AVG
86.2%
Rank
#48 / 64 | -3% | 3.36
Facility
3.36
CT AVG
4.00
Rank
#44 / 63 | +23% | -16% | $46.1k
Facility
$46.1k
CT AVG
$41.4k
Rank
#54 / 64 | 43
Facility
43
CT AVG
36.6
Rank
#49 / 63 | 3.9
Facility
3.9
CT AVG
5.0
Rank
#17 / 63 | 4 | 289 | - |
63
Facility
63
CT AVG
38
Rank
#16 / 76 | David Smilovitz Trust | $40.1MFiscal year ending 09/2024
Facility
$40.1MFiscal year ending 09/2024
CT AVG
$19.8M
Rank
#5 / 59 | $26.8MFiscal year ending 09/2024
Facility
$26.8MFiscal year ending 09/2024
CT AVG
$11.1M
Rank
#2 / 59 | 66.8%Fiscal year ending 09/2024
Facility
66.8%Fiscal year ending 09/2024
CT AVG
66.2%
Rank
#15 / 59 | 075257 | ||||
| Trinity Hill Care Center LLC | NH HOS RC SNF | Hartford (Behind The Rocks) | 134
Facility
134
CT AVG
128
Rank
#27 / 68 | C- |
91.0%
Facility
91.0%
CT AVG
86.2%
Rank
#29 / 64 | +6% | 3.54
Facility
3.54
CT AVG
4.00
Rank
#34 / 63 | -3% | -11% | $59.0k
Facility
$59.0k
CT AVG
$41.4k
Rank
#57 / 64 | 39
Facility
39
CT AVG
36.6
Rank
#43 / 63 | 4.3
Facility
4.3
CT AVG
5.0
Rank
#28 / 63 | 1 | 122 | - |
64
Facility
64
CT AVG
38
Rank
#15 / 76 | - | $15.9MFiscal year ending 12/2024
Facility
$15.9MFiscal year ending 12/2024
CT AVG
$19.8M
Rank
#34 / 59 | $13.3MFiscal year ending 12/2024
Facility
$13.3MFiscal year ending 12/2024
CT AVG
$11.1M
Rank
#15 / 59 | 83.5%Fiscal year ending 12/2024
Facility
83.5%Fiscal year ending 12/2024
CT AVG
66.2%
Rank
#5 / 59 | 075268 | ||||
| Chelsea Place Care Center LLC | NH HOS MC PC SNF | Hartford (West End) | 216
Facility
216
CT AVG
128
Rank
#7 / 68 | C- |
92.6%
Facility
92.6%
CT AVG
86.2%
Rank
#24 / 64 | +7% | 3.11
Facility
3.11
CT AVG
4.00
Rank
#52 / 63 | -35% | -22% | $0
Facility
$0
CT AVG
$41.4k
Rank
#1 / 64 | 59
Facility
59
CT AVG
36.6
Rank
#57 / 63 | 3.9
Facility
3.9
CT AVG
5.0
Rank
#17 / 63 | 1 | 200 | - |
82
Facility
82
CT AVG
38
Rank
#5 / 76 | Solomon Melamed | $24.6MFiscal year ending 12/2024
Facility
$24.6MFiscal year ending 12/2024
CT AVG
$19.8M
Rank
#13 / 59 | $15.9MFiscal year ending 12/2024
Facility
$15.9MFiscal year ending 12/2024
CT AVG
$11.1M
Rank
#9 / 59 | 64.5%Fiscal year ending 12/2024
Facility
64.5%Fiscal year ending 12/2024
CT AVG
66.2%
Rank
#19 / 59 | 075299 |
Rank badges are statewide and care-type specific: each nursing home is ranked against every other CT nursing home we track that reports that metric, not just the 4 on this page. See how we rank facilities
Chelsea Place Care Center LLC is located in Hartford, Connecticut.
Here are the financial assistance programs available to residents in Connecticut.
Chelsea Place Care Center LLC is in the West End neighborhood of Hartford.
The team at Chelsea Place Care Center LLC speaks Greek, Ibo, Indian, Jamaican, Korean, Portuguese, Serbian, Spanish, and Twi.
Chelsea Place Care Center LLC has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to CT state health department records, Chelsea Place Care Center LLC's license number is 2220C.
According to CT state health department records, Chelsea Place Care Center LLC's license expires on March 31, 2027.
Chelsea Place Care Center LLC's occupancy is 92.6%.
Chelsea Place Care Center LLC has been operating for approximately 17 years, based on available licensing and registration records.
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
