Paul House and Healthcare Center

Nursing Home
Overview of Paul House and Healthcare Center

Paul House and Health Care Center is located in the charming Irving Park area on the northside of Chicago. This healthcare center has been providing top-quality services for over a century to those in need. Their range of services includes post-acute rehabilitation, long-term skilled nursing, assisted living, memory care, and respite care. The staff at Paul House and Health Care Center work in harmony to ensure that the residents receive the utmost care and attention.

The atmosphere at this healthcare center is active and lively, with social groups and a pleasant environment. They have a steady flow of competitive volunteers and provide 24-hour assistance to their residents. Moreover, this home boasts exceptional housekeeping, amazing cuisine, good communication among the team, and studio to one-bedroom apartments. They provide monthly outings, an on-site salon, activity spaces, library, and restaurant-style meals. It is amazing how they encourage the freedom of its residents to follow their interests and passions. No wonder why they have stood the test of time and continue to be a cherished institution in one of the largest cities in the US. 

(773) 478-4222

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Illinois average: 2.5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Illinois average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Illinois average: 2.1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
2/5
Illinois average: 2.8/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
2h 42m per day

This home provides 13% less nursing time per resident than the state average.

Illinois average: 3h 6m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 25m per day 44m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 1h 3m per day 38m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 19m per day 2h 8m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 3h 28m per day 3h 5m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 3m per day 3m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 20m per day 34m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 110

This home usually has limited availability

Occupancy is moderate, suggesting balanced demand.

Similar demand to the Illinois average
Occupancy rate 89.5%
Residents per day (avg) 98
Occupancy rate
89.5%
Residents per day (avg)
98

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

46% of new residents, usually for short-term rehab.

Typical stay 10 - 11 months

Medicaid

54% of new residents, often for long-term daily care.

Typical stay 1 - 2 months

Finances and operations

Proprietary home
Corporation
Home revenue
$12.4M
Operating loss
-$24.9M
Proprietary home Corporation
Home revenue
$12,362,369.00
Operating loss
$-24,860,723.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.7M
30% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$21.1M
Total costs $24.9M
Walk Score
Walk Score: 78 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Care Services

Doctor on Staff
Nursing Services
Rehabilitation Services
Respite Care
Memory Care
Skilled Nursing
Licensed Nurses/CNAs
24-Hour Staffing

Programs & Activities

Specific Programs
Assisted Living, Memory Care, Long Term Skilled Nursing, Post Acute Rehabilitation, Respite Care, Palliative Care and Hospice
Volunteer Programs
Yes

Dining & Nutrition

Food Description
Excellent cuisine provided.

Types of Care at Paul House and Healthcare Center

Assisted Living Memory Care Skilled Nursing Respite Care
Contact Paul House and Healthcare Center

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The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
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Paul House and Healthcare Center
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Chicago (Irving Park)
110
No
78
MERMELSTEIN, JACOB
89.5%
$12,362,369.00
$3,711,120.00
30%
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Buckingham Pavilion Nursing and Rehabilitation
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Chicago (West Ridge)
235
No
83
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near Paul House and Healthcare Center

Address 7.3 miles from city center — 3.37 miles to nearest hospital (Ascension Saint Joseph - Chicago)

Address 3800 N California Ave, Chicago, IL 60618

Calculate Travel Distance to Paul House and Healthcare Center

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

325
Total Staff
92
Employees
233
Contractors
37,257
Total Hours (Quarter)
48
Avg Staff/Day
8.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse279.7 Yes
Licensed Practical Nurse989.2 Yes
Certified Nursing Assistant1699 Yes
Staff by Category
Administration
2 staff
4.4hs shift avg
Nursing Staff
295 staff
9.1hs shift avg
Physicians & Practitioners
2 staff
9.3hs shift avg
Therapy Services
17 staff
6.2hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
6hs shift avg
Dietary Services
3 staff
7.8hs shift avg
Other Services
4 staff
8.3hs shift avg
Contractor Analysis
24.5%
of total hours from contractors
9,145 contractor hours this quarter
Certified Nursing Assistant: 114 Medical Director: 1 Physical Therapy Aide: 3 Speech Language Pathologist: 4 Occupational Therapy Aide: 1 Licensed Practical Nurse: 78 Physical Therapy Assistant: 5 Respiratory Therapy Technician: 4 Qualified Social Worker: 2 Registered Nurse: 19 Mental Health Service Worker: 1 Dietitian: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant5511416919,97291100%9
Licensed Practical Nurse2078989,04991100%9.2
Registered Nurse819272,2038897%9.7
Physical Therapy Aide0338837785%7.1
Other Dietary Services Staff2028696673%7.8
Speech Language Pathologist0446516976%6
Diagnostic X-ray Services Staff2025415763%8.9
Administrator1015206571%8
Clinical Nurse Specialist1014995864%8.6
Physical Therapy Assistant0554526673%6.7
Respiratory Therapy Technician0443887077%5.5
Qualified Social Worker0223696268%6
Nurse Practitioner1012852629%11
Mental Health Service Worker1122463235%7.2
RN Director of Nursing1012082629%8
Occupational Therapy Aide011662123%3.1
Medical Director011526571%0.8
Dietitian011511%5.3

Health Inspection History

Inspections
Total health inspections 10

Illinois average 10.4


Last Health inspection on Jun 2025

Total health citations 61
Citations per inspection
6.1

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

49 of 61 citations resulted from standard inspections; and 12 of 61 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Illinois average

Illinois average: 0.7


Serious Health citations More info 4
11% worse than Illinois average

Illinois average: 3.6

0 critical citations More info Illinois average: 0.7

4 serious citations More info Illinois average: 3.6

57 moderate citations More info Illinois average: 32

0 minor citations More info Illinois average: 0.5
Citations history (last 3 years)
Administration moderate citation Jun 05, 2025
Corrected

Administration moderate citation Jun 05, 2025
Corrected

Administration moderate citation Jun 05, 2025
Corrected

Administration moderate citation Jun 05, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
91 Total Residents
Medicare 15 (16.5%)
Medicaid 68 (74.7%)
Private Pay/Other 8 (8.8%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 13.6
40% worse than Illinois average

Illinois average: 9.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.3
9% worse than Illinois average

Illinois average: 18.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 21.0%
36% worse than Illinois average

Illinois average: 15.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 24.5%
33% worse than Illinois average

Illinois average: 18.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 15.3%
29% better than Illinois average

Illinois average: 21.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.2%
63% better than Illinois average

Illinois average: 3.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.9%
49% worse than Illinois average

Illinois average: 5.3%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.2%
21% worse than Illinois average

Illinois average: 1.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 13.2%
102% worse than Illinois average

Illinois average: 6.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 98.6%
105% worse than Illinois average

Illinois average: 48.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 11.1%
45% better than Illinois average

Illinois average: 20.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 97.9%
10% better than Illinois average

Illinois average: 89.2%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 80.4%
12% worse than Illinois average

Illinois average: 91.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.78
36% worse than Illinois average

Illinois average: 2.05

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 3.66
63% worse than Illinois average

Illinois average: 2.25

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 71.1%
In line with Illinois average

Illinois average: 68.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.5%
34% better than Illinois average

Illinois average: 2.3%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 57.4%
9% worse than Illinois average

Illinois average: 63.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 38.7%
48% worse than Illinois average

Illinois average: 26.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 14.7%
5% worse than Illinois average

Illinois average: 14.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Illinois average

Illinois average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 58.0%
8% better than Illinois average

Illinois average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 52.5%
In line with Illinois average

Illinois average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $68K
52% lower than Illinois average

Illinois average: $143K

Number of fines 1
66% fewer fines than Illinois average

Illinois average: 3.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 2
89% more payment denials than Illinois average

Illinois average: 1.1

Fines amount comparison
Fines amount comparison
This facility $68K
Illinois average $143K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jun 5, 2025
5 days
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jul 3, 2024
$68K
Payment Denial Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. Jul 3, 2024
5 days

Last updated: Jan 2026

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Financial Aid for Illinois Seniors

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Community Care Program

Illinois CCP

Age 60+, Illinois resident, at risk of nursing home placement.

~$1,215/month (individual).

$17,500 (individual, excludes home, car).

High demand in urban areas; waitlists possible.

Illinois Respite Program

IL Respite (via NFCSP)

Caregiver of someone 60+ (or with dementia), Illinois resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; urban/rural balance.

Supportive Living Program (SLP)

Illinois Medicaid Supportive Living Program

Age 65+ or 22-64 with disability, Illinois resident, Medicaid-eligible, needs moderate assistance (not nursing home-level).

~$2,829/month (300% FBR, individual); QIT allowed.

$2,000 (individual), $3,000 (couple) (excludes home, car).

~200 SLP sites statewide; room/board not covered.

Persons Who Are Elderly Waiver

Illinois Medicaid Elderly Waiver

Age 65+, Illinois resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Part of HealthChoice Illinois; consumer-directed options available.

Medicare Savings Program (MSP)

Illinois Medicare Savings Program

Age 65+ or disabled, Illinois resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

Senior Community Service Employment Program (SCSEP)

Illinois SCSEP

Age 55+, unemployed, low-income, Illinois resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

Optional State Supplementation (OSS)

Illinois Optional State Supplementation

Age 65+ or disabled, Illinois resident, in approved facility, SSI recipient or low-income.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~$50-$500/month based on facility type.

VA Aid and Attendance (A&A) and Housebound Benefits

Illinois VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Illinois resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in urban/rural areas.

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