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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Pilgrim Manor Skilled Nursing and Rehabilitation is a 155-bed facility located at 1524 Doctors Drive in Bossier City, Louisiana. Serving residents in Bossier Parish, the community provides both short-term rehabilitation and long-term care. Medicare, Medicaid, and private pay are all accepted.
Staffing levels at this facility are reported below state benchmarks. Total adjusted nursing hours are 2 hours and 26 minutes per resident per day, which is 36% below the Louisiana average. RN hours are reported at 9 minutes per day, a rate 53% below the state average. Additionally, weekend nursing hours and weekend RN hours are 24% and 38% below state averages, respectively.
The facility currently carries a 2-star CMS rating for Quality Measures, which is in line with the Louisiana state average. Occupancy is reported at 74.7%, slightly above the state average of 71.8%.
The Louisiana Department of Health, Health Standards Section, oversees the inspection of this facility. Pilgrim Manor holds a 1-star overall CMS rating, with 1-star sub-ratings for both health inspections and staffing. No civil money penalties or payment denials appear in the available reports, and the facility maintains a citations-per-inspection rate of zero.
The community manages a mix of resident needs, with private pay accounting for 49% of admissions and Medicare for 36%. Specific details regarding on-site amenities, dining menus, and monthly pricing for private pay residents are not reported in the available source data, so families should request these details during a tour.
Skilled nursing care with stable occupancy levels makes this a viable option for local families.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 12m per day | ▼ 36% State avg: 19m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 53m per day | ▼ 25% State avg: 1h 11m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 13m per day | ▼ 4% State avg: 2h 19m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 55m per day | ▼ 11% State avg: 3h 16m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ▲ 84% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 8m per day | ▼ 41% State avg: 13m per day · National avg: 28m per day |
Higher than the Louisiana average: 71.8%Key information about the people who lead and staff this community.
In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Louisiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | LA Average | vs. LA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 21 | 32 | This facility has 34% fewer total deficiencies than a typical Louisiana nursing home (21 vs. LA avg 32).↓ 34% better |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 7 | 10.7 | This facility has 35% fewer deficiencies per year than a typical Louisiana nursing home (7 vs. LA avg 10.7).↓ 35% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.6 | 4 | This facility has 35% fewer deficiencies per inspection than a typical Louisiana nursing home (2.6 vs. LA avg 4).↓ 35% better |
Inspections
| This Facility | LA Average | vs. LA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 8 | 8 | This facility has total inspections in line with the Louisiana average (8 vs. LA avg 8).— At avg |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
2.15
18% better than Louisiana averageLouisiana average: 2.61
Number of outpatient emergency department visits per 1,000 long-stay resident days.
2.03
27% better than Louisiana averageLouisiana average: 2.77
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
20.4%
27% better than Louisiana averageLouisiana average: 27.8%
Percentage of short-stay residents who had an outpatient emergency department visit.
15.4%
5% worse than Louisiana averageLouisiana average: 14.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Louisiana averageLouisiana average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
69.2%
29% better than Louisiana averageLouisiana average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
42.2%
17% worse than Louisiana averageLouisiana average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
1417.3 miles from city center
Estimated distance in miles from Bossier City's city center to Pilgrim Manor Skilled Nursing and Rehabilitation's address, calculated via Google Maps.
Add your location
Pilgrim Manor Skilled Nursing and Rehabilitation is located in BOSSIER CITY, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.
The information below is reported by the Louisiana Department of Health, Health Standards Section.
| Old Brownlee Community Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bossier City (Old Brownlee Road) | 89
Facility
89
LA AVG
113
Rank
#193 / 262 |
92.8%
Facility
92.8%
LA AVG
71.8%
Rank
#15 / 194 | +29% | 5.42
Facility
5.42
LA AVG
4.14
Rank
#4 / 182 | +5% | +31% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 8
Facility
8
LA AVG
25.7
Rank
#8 / 187 | 2.0
Facility
2.0
LA AVG
3.9
Rank
#3 / 187 | - | 82 | - |
5
Facility
5
LA AVG
37
Rank
#332 / 368 | - | $12.3M
Facility
$12.3M
LA AVG
$9.6M
Rank
#47 / 186 | $5.5M
Facility
$5.5M
LA AVG
$3.9M
Rank
#58 / 186 | 44.9%
Facility
44.9%
LA AVG
42%
Rank
#107 / 186 | 195363 | ||||
| Cypress Point Nursing & Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bossier City | 142
Facility
142
LA AVG
113
Rank
#69 / 262 |
80.3%
Facility
80.3%
LA AVG
71.8%
Rank
#62 / 194 | +12% | 4.25
Facility
4.25
LA AVG
4.14
Rank
#58 / 182 | +64% | +2% | $0
Facility
$0
LA AVG
$107.9k
Rank
#1 / 187 | 9
Facility
9
LA AVG
25.7
Rank
#11 / 187 | 3.0
Facility
3.0
LA AVG
3.9
Rank
#36 / 187 | - | 114 | A+ |
17
Facility
17
LA AVG
37
Rank
#294 / 368 | Larry Tucker | $18.1M
Facility
$18.1M
LA AVG
$9.6M
Rank
#17 / 186 | $7.9M
Facility
$7.9M
LA AVG
$3.9M
Rank
#16 / 186 | 43.6%
Facility
43.6%
LA AVG
42%
Rank
#116 / 186 | 195452 | ||||
| Pilgrim Manor Skilled Nursing and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Bossier City | 155
Facility
155
LA AVG
113
Rank
#38 / 262 |
74.7%
Facility
74.7%
LA AVG
71.8%
Rank
#88 / 194 | +4% | 2.44
Facility
2.44
LA AVG
4.14
Rank
#180 / 182 | -34% | -41% | $186.3k
Facility
$186.3k
LA AVG
$107.9k
Rank
#169 / 187 | 21
Facility
21
LA AVG
25.7
Rank
#73 / 187 | 2.6
Facility
2.6
LA AVG
3.9
Rank
#26 / 187 | 6 | 123 | A+ |
67
Facility
67
LA AVG
37
Rank
#42 / 368 | James Almond | $13.6M
Facility
$13.6M
LA AVG
$9.6M
Rank
#36 / 186 | $4.4M
Facility
$4.4M
LA AVG
$3.9M
Rank
#107 / 186 | 32.2%
Facility
32.2%
LA AVG
42%
Rank
#177 / 186 | 195594 | ||||
| Heritage Manor of Bossier |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bossier City (Southern Terrace) | 64
Facility
64
LA AVG
113
Rank
#220 / 262 | - | - | 3.37
Facility
3.37
LA AVG
4.14
Rank
#145 / 182 | -2% | -19% | $73.5k
Facility
$73.5k
LA AVG
$107.9k
Rank
#136 / 187 | 61
Facility
61
LA AVG
25.7
Rank
#181 / 187 | 6.8
Facility
6.8
LA AVG
3.9
Rank
#179 / 187 | 2 | 54 | - |
67
Facility
67
LA AVG
37
Rank
#42 / 368 | Centennial Healthcare Holding Co. LLC | $6.4M
Facility
$6.4M
LA AVG
$9.6M
Rank
#154 / 186 | $2.3M
Facility
$2.3M
LA AVG
$3.9M
Rank
#182 / 186 | 35.7%
Facility
35.7%
LA AVG
42%
Rank
#162 / 186 | 195323 |
The legal owner and operator of Pilgrim Manor Skilled Nursing and Rehabilitation is Pmg Opco-Pilgrim Llc.
Pilgrim Manor Skilled Nursing and Rehabilitation has a walk score of 61. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
Pilgrim Manor Skilled Nursing and Rehabilitation's occupancy is 78%.
Pilgrim Manor Skilled Nursing and Rehabilitation is registered as a for-profit in LA.
Pilgrim Manor Skilled Nursing and Rehabilitation received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
Pilgrim Manor Skilled Nursing and Rehabilitation has 155 beds.
Yes — there are 4 photos of Pilgrim Manor Skilled Nursing and Rehabilitation in the photo gallery on this page.
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