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Pilgrim Manor Skilled Nursing and Rehabilitation
Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Bossier City, LA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Pilgrim Manor Skilled Nursing and Rehabilitation, Nursing Home in Bossier City, LA — Elegant outdoor fountain surrounded by lush greenery Pilgrim Manor Skilled Nursing and Rehabilitation, Nursing Home in Bossier City, LA — Therapist assisting an elderly woman during physical therapy Pilgrim Manor Skilled Nursing and Rehabilitation, Nursing Home in Bossier City, LA — Nurse checking blood pressure of a resident in their room Two residents enjoying a meal together in a dining room

Pilgrim Manor Skilled Nursing and Rehabilitation

Nursing Home, Hospice Care, Palliative Care, Respite Care & Skilled Nursing · Bossier City, LA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1524 Doctors Drive, Bossier City, LA 71111 View map Calculator: See prices in your area
Pilgrim Manor Skilled Nursing and Rehabilitation accepts Medicare, Medicaid, and private pay.
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Pilgrim Manor Skilled Nursing and Rehabilitation accepts Medicare, Medicaid, and private pay.

Overview of Pilgrim Manor Skilled Nursing and Rehabilitation

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Pilgrim Manor Skilled Nursing and Rehabilitation is a 155-bed facility located at 1524 Doctors Drive in Bossier City, Louisiana. Serving residents in Bossier Parish, the community provides both short-term rehabilitation and long-term care. Medicare, Medicaid, and private pay are all accepted.

Staffing levels at this facility are reported below state benchmarks. Total adjusted nursing hours are 2 hours and 26 minutes per resident per day, which is 36% below the Louisiana average. RN hours are reported at 9 minutes per day, a rate 53% below the state average. Additionally, weekend nursing hours and weekend RN hours are 24% and 38% below state averages, respectively.

The facility currently carries a 2-star CMS rating for Quality Measures, which is in line with the Louisiana state average. Occupancy is reported at 74.7%, slightly above the state average of 71.8%.

The Louisiana Department of Health, Health Standards Section, oversees the inspection of this facility. Pilgrim Manor holds a 1-star overall CMS rating, with 1-star sub-ratings for both health inspections and staffing. No civil money penalties or payment denials appear in the available reports, and the facility maintains a citations-per-inspection rate of zero.

The community manages a mix of resident needs, with private pay accounting for 49% of admissions and Medicare for 36%. Specific details regarding on-site amenities, dining menus, and monthly pricing for private pay residents are not reported in the available source data, so families should request these details during a tour.

Skilled nursing care with stable occupancy levels makes this a viable option for local families.

Facility Direct Line (318) 742-1623
Facility Direct Line (318) 742-1623
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 58.4% Below LA avg. ▼ 58.4% Below LA avg.LA average: 2.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 63.8% Below LA avg. ▼ 63.8% Below LA avg.LA average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 58.4% Below LA avg. ▼ 58.4% Below LA avg.LA average: 2.4Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 47.4% Above LA avg. ▲ 47.4% Above LA avg.LA average: 2.0Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Louisiana averages

Rank #171 / 192Nurse hours — State benchmarkedThis home is ranked 171st out of 192 homes we track in Louisiana for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Louisiana average, with a ranking across 192 Louisiana facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 171st out of 192 homes we track in Louisiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

2h 58m

28% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
11m
−40% State avg: 19m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
51m
−28% State avg: 1h 11m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
1h 55m
−17% State avg: 2h 19m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
2h 36m
−20% State avg: 3h 16m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
5m
+69% State avg: 3m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
10m
−25% State avg: 13m per day · National avg: 28m per day

5 of 6 metrics below state avg

Standout metric: Physical Therapist is +69% above Louisiana average

Capacity and availability

Residents per day
121
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
168 days
Bed community size
155-bed community Rank #38 / 259Bed count — State benchmarkedThis home is ranked 38th out of 259 homes we track in Louisiana for bed count. Shows this facility's certified or reported bed count compared to other Louisiana facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
31 years in operation Rank #32 / 92Years in operation — State benchmarkedThis home is ranked 32nd out of 92 homes we track in Louisiana for years in operation. Shows how long this facility has been in operation compared to other Louisiana facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 61 / 100 Rank #62 / 343Walk Score — State benchmarkedThis home is ranked 62nd out of 343 homes we track in Louisiana for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Louisiana facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

About this community

Occupancy

Occupancy rate
78%
Rank #75 / 169Occupancy rate — State benchmarkedThis home is ranked 75th out of 169 homes we track in Louisiana for occupancy. Shows this facility's occupancy rate versus the Louisiana average, with its Statewide rank out of 169. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Louisiana average: 71.8%
Occupied beds
121 / 155
Average occupied beds in Louisiana homes 89 beds

License Details

Facility TypeMedicare And Medicaid
CountyBossier
CMS Certification Number195594

Ownership & Operating Entity

Owner NamePmg Opco-Pilgrim LLC
Profit StatusFor-profit

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Salon
Activities
Comfortable Guest Rooms
ActivitiesEach week, guests receive a calendar of events and happenings at the facility that include performances, parties, outings, holiday events, and more
Specific ProgramsOutpatient Therapy, Hospice/Palliative Care, Cardiac & Respiratory Rehabilitation, Stroke Recovery Rehabilitation, Post-Surgery Care, IV Therapy Services

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
1 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring health inspections, staffing, and quality measures.

Ranked 97th (tied) of 161 homes in Louisiana See full Louisiana ranking
Health Inspection Rating
1 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring health inspection findings. Fewer deficiencies result in higher ratings.

Ranked 121st (tied) of 161 homes in Louisiana See full Louisiana ranking
Quality Measures Rating
2 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring resident health outcomes and care practices.

Ranked 39th (tied) of 157 homes in Louisiana See full Louisiana ranking
Staffing Rating
1 / 5

Based on the Louisiana Department of Health, Health Standards Section surveys measuring staffing levels, including hours of care provided per resident per day.

Ranked 106th (tied) of 161 homes in Louisiana See full Louisiana ranking

Contact Pilgrim Manor Skilled Nursing and Rehabilitation

Inspection History

In Louisiana, the Department of Health, Health Standards Section performs unannounced onsite surveys to verify that healthcare providers meet both state licensing and federal safety rules.

Since 2023 · 3 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 21 deficiencies 8 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Louisiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2023 vs. Louisiana state average
Overall vs. LA average 0 Worse No metrics in this bucket. 2 Better Metrics better than Louisiana average:
• Total deficiencies (34% below)
• Deficiencies per inspection (43% below)

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityLA Averagevs. LA Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 2132 This facility has 34% fewer total deficiencies than a typical Louisiana nursing home (21 vs. LA avg 32).↓ 34% better
Deficiencies per inspection Info Average deficiencies per inspection. 2.64.6 This facility has 43% fewer deficiencies per inspection than a typical Louisiana nursing home (2.6 vs. LA avg 4.6).↓ 43% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityLA Averagevs. LA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 87 This facility has had 14% more total inspections than the Louisiana average (8 vs. LA avg 7). More inspections can mean more regulatory scrutiny rather than worse care.↑ 14% more

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Below average Louisiana avg: 2.2 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.15
18% better than Louisiana average

Louisiana average: 2.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.03
27% better than Louisiana average

Louisiana average: 2.77

Short-stay resident measures
Average Louisiana avg: 2.0 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 20.4%
27% better than Louisiana average

Louisiana average: 27.8%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 15.4%
5% worse than Louisiana average

Louisiana average: 14.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Louisiana average

Louisiana average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 69.2%
29% better than Louisiana average

Louisiana average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 42.2%
17% worse than Louisiana average

Louisiana average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

36% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

49% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

15% of new residents, often for long-term daily care.

Typical stay 2 years

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$14.9M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$449.4K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$14.9M Rank #22 / 192Net patient revenue — State benchmarkedThis home is ranked 22nd out of 192 homes we track in Louisiana. Shows this facility's net patient revenue compared to the Louisiana average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$449.4K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$401.1K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #90 / 192Payroll costs — State benchmarkedThis home is ranked 90th out of 192 homes we track in Louisiana. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Louisiana average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$4.4M 29.5% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #186 / 191Payroll % of net patient revenue — State benchmarkedThis home is ranked 186th out of 191 homes we track in Louisiana. Shows payroll as a percentage of net patient revenue versus the Louisiana average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Louisiana that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$10.9M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$15.3M
How we calculate these figures

This home is owned by James Almond

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 195594

Show certification details

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (49% of admissions), and a typical private pay stay runs around 2 - 3 months.

Admissions
253 total

Coverage residents most often arrive under.

Medicare 36%
Private pay 49%
Medicaid 15%
Discharges
252 total

Coverage residents most often leave under.

Medicare 34%
Private pay 49%
Medicaid 17%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Pilgrim Manor Skilled Nursing and Rehabilitation

Address 1.8 miles from city center Info Estimated distance in miles from Bossier City's city center to Pilgrim Manor Skilled Nursing and Rehabilitation's address, calculated via Google Maps.

Calculate Travel Distance to Pilgrim Manor Skilled Nursing and Rehabilitation

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Address

Compare Nursing Homes around Bossier City

Info below is compiled from CMS reports & the LA Dept. of Health (LDH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Louisiana average is: 47.9% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Old Brownlee Community Care Center ★ ★ ★ ★ ★
NH
SNF
Bossier City
89
Facility 89
LA AVG 113
Rank #190 / 259
93.0%
Facility 93.0%
LA AVG 72.4
Rank #17 / 169
+28%
5.53
Facility 5.53
LA AVG 4.14
Rank #4 / 192
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +5%+33%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
8
Facility 8
LA AVG 25.7
Rank #7 / 199
2.0
Facility 2.0
LA AVG 3.9
Rank #2 / 199
-83-
5
Facility 5
LA AVG 40
Rank #331 / 343
-
$10.9MFiscal year ending 06/2024
Facility $10.9MFiscal year ending 06/2024
LA AVG $9.8M
Rank #56 / 192
$5.5MFiscal year ending 06/2024
Facility $5.5MFiscal year ending 06/2024
LA AVG $4.5M
Rank #35 / 192
50.6%Fiscal year ending 06/2024
Facility 50.6%Fiscal year ending 06/2024
LA AVG 47.9%
Rank #51 / 191
195363
Cypress Point Nursing & Rehabilitation Center ★ ★ ★ ★ ☆
NH
HOS
RC
SNF
Bossier City
142
Facility 142
LA AVG 113
Rank #69 / 259
80.3%
Facility 80.3%
LA AVG 72.4
Rank #58 / 169
+11%
3.85
Facility 3.85
LA AVG 4.14
Rank #91 / 192
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ +64%-7%
$0
Facility $0
LA AVG $107.9k
Rank #1 / 199
9
Facility 9
LA AVG 25.7
Rank #10 / 199
3.0
Facility 3.0
LA AVG 3.9
Rank #38 / 199
-114A+
17
Facility 17
LA AVG 40
Rank #293 / 343
Larry Tucker
$16.2MFiscal year ending 03/2024
Facility $16.2MFiscal year ending 03/2024
LA AVG $9.8M
Rank #16 / 192
$7.9MFiscal year ending 03/2024
Facility $7.9MFiscal year ending 03/2024
LA AVG $4.5M
Rank #9 / 192
48.7%Fiscal year ending 03/2024
Facility 48.7%Fiscal year ending 03/2024
LA AVG 47.9%
Rank #66 / 191
195452
Pilgrim Manor Skilled Nursing and Rehabilitation ★ ☆ ☆ ☆ ☆
NH
HOS
MC
PC
RC
SNF
Bossier City
155
Facility 155
LA AVG 113
Rank #38 / 259
78.3%
Facility 78.3%
LA AVG 72.4
Rank #72 / 169
+8%
2.97
Facility 2.97
LA AVG 4.14
Rank #171 / 192
 ★ ☆ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ -34%-28%
$186.3k
Facility $186.3k
LA AVG $107.9k
Rank #181 / 199
21
Facility 21
LA AVG 25.7
Rank #79 / 199
2.6
Facility 2.6
LA AVG 3.9
Rank #27 / 199
6121A+
67
Facility 67
LA AVG 40
Rank #42 / 343
James Almond
$14.9MFiscal year ending 12/2023
Facility $14.9MFiscal year ending 12/2023
LA AVG $9.8M
Rank #22 / 192
$4.4MFiscal year ending 12/2023
Facility $4.4MFiscal year ending 12/2023
LA AVG $4.5M
Rank #90 / 192
29.5%Fiscal year ending 12/2023
Facility 29.5%Fiscal year ending 12/2023
LA AVG 47.9%
Rank #186 / 191
195594
Riverview Care Center ★ ☆ ☆ ☆ ☆
NH
HOS
MC
PC
SNF
Bossier City
135
Facility 135
LA AVG 113
Rank #82 / 259
74.7%
Facility 74.7%
LA AVG 72.4
Rank #92 / 169
+3%
4.18
Facility 4.18
LA AVG 4.14
Rank #66 / 192
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ☆ ☆ ★ ☆ ☆ ☆ ☆ -15%+1%
$7.9k
Facility $7.9k
LA AVG $107.9k
Rank #91 / 199
23
Facility 23
LA AVG 25.7
Rank #101 / 199
3.8
Facility 3.8
LA AVG 3.9
Rank #101 / 199
3101-
23
Facility 23
LA AVG 40
Rank #261 / 343
James Manasco$13.0M*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.$5.0M*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.38.4%*Fiscal year ending 09/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.195497
Nursing Home Explorer

Financial Assistance for
Nursing Home in Louisiana

Pilgrim Manor Skilled Nursing and Rehabilitation is located in BOSSIER CITY, Louisiana.
Here are the financial assistance programs available to residents in Louisiana.

Get Financial aid guidance

Community Choices Waiver

Louisiana Medicaid Community Choices

Age 65+ or 21+ with disability
General Louisiana resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
LA

High demand in urban areas.

Benefits
In-home care (5-7 hours/day) Respite (240 hours/year) Home modifications Transitional support

Louisiana Elderly and Disabled Adults Program

LA EDA Program

Age 60+
General Louisiana resident, at risk of nursing home.
Income Limits ~$1,800/month varies
Asset Limits $5,000 individual
LA

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Long Term-Personal Care Services (LT-PCS)

Louisiana Medicaid Long Term-Personal Care Services

Age 65+ or disabled
General Louisiana resident, Medicaid-eligible, needs ADL assistance.
Income Limits (2025) $943/month (individual), $1,415/month (couple).
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Medically Needy Spend-Down option available.

Benefits
ADL/IADL assistance (20-32 hours/week, varies by need)

Program of All-Inclusive Care for the Elderly (PACE)

Louisiana PACE

Age 55+
General Louisiana resident, Medicare/Medicaid-eligible, nursing home-level care need, safe community living possible.
Income Limits (2025) No strict limit; Medicaid portion $2,901/month max.
Asset Limits $2,000 (individual) for Medicaid; none for Medicare-only.
LA

Limited centers (e.g., Baton Rouge, Lafayette).

Benefits
Adult day care Medical care Personal care Transportation Drugs Respite

Adult Day Health Care (ADHC) Waiver

Louisiana Medicaid Adult Day Health Care Waiver

Age 65+ or 22-64 with disabilities
General Louisiana resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) $2,901/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Includes transitional support from nursing homes.

Benefits
Adult day care (up to 8 hours/day, 5 days/week) Personal care Respite Transitional aid

Aged, Blind, and Disabled (ABD) Medicaid

Louisiana Medicaid Aged, Blind, and Disabled Program

Age 65+
General blind, or disabled, Louisiana resident, Medicaid-eligible.
Income Limits (2025) $943/month (individual), $1,415/month (couple).
Asset Limits $2,000 (individual), $3,000 (couple).
LA

Medically Needy Spend-Down available.

Benefits
Personal care Adult day care Limited in-home supports

Louisiana Elderly Protective Services (EPS)

Louisiana Governor’s Office of Elderly Affairs - Elderly Protective Services

Age 60+
General Louisiana resident, experiencing abuse/neglect/exploitation.
Income Limits (2025) No strict limit; prioritizes low-income.
Asset Limits None specified.
LA

Focus on urban and rural elder abuse cases.

Benefits
Emergency care Temporary housing Legal aid Care coordination (varies by case)

Senior Rx Program

Louisiana Senior Rx (Prescription Assistance)

Age 65+
General Louisiana resident, no/low prescription coverage.
Income Limits (2025) Varies by linked program; ~$30,000/year suggested.
Asset Limits None specified.
LA

Bridges gaps in Medicare Part D coverage.

Benefits
Prescription cost reduction (up to 50% discounts) Application assistance

Veterans Aid and Attendance (A&A) Benefit

Louisiana VA Aid and Attendance (Federal/State Coordination)

Age —
General Wartime veteran or spouse, age 65+ or disabled, needs ADL help, Louisiana resident.
Income Limits (2025) Net income minus medical expenses < $1,984/month individual with A&A
Asset Limits ~$155,356 2025 net worth limit
LA

High veteran population in rural areas.

Benefits
Cash benefit ($1,478-$2,471/month individual, varies by status) for care costs

Frequently Asked Questions about Pilgrim Manor Skilled Nursing and Rehabilitation

Who is the owner of Pilgrim Manor Skilled Nursing and Rehabilitation?

Pilgrim Manor Skilled Nursing and Rehabilitation is legally operated by Pmg Opco-Pilgrim LLC.

Is Pilgrim Manor Skilled Nursing and Rehabilitation in a walkable area?

Pilgrim Manor Skilled Nursing and Rehabilitation has a walk score of 61. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Pilgrim Manor Skilled Nursing and Rehabilitation?

Pilgrim Manor Skilled Nursing and Rehabilitation's occupancy is 78%.

How long has Pilgrim Manor Skilled Nursing and Rehabilitation been in business?

Pilgrim Manor Skilled Nursing and Rehabilitation has been operating for approximately 31 years, based on available licensing and registration records.

Are pets allowed at Pilgrim Manor Skilled Nursing and Rehabilitation?

No, Pilgrim Manor Skilled Nursing and Rehabilitation has a no-pet policy.

Does Pilgrim Manor Skilled Nursing and Rehabilitation operate as a for-profit or non-profit?

Pilgrim Manor Skilled Nursing and Rehabilitation is registered as a for-profit in LA.

What is the overall rating for Pilgrim Manor Skilled Nursing and Rehabilitation?

Pilgrim Manor Skilled Nursing and Rehabilitation received a 1-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

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