Pine Haven Home

Overview of Pine Haven Home

Pine Haven Home is a 120-bed skilled nursing and rehabilitation facility in Philmont, Columbia County, established in 1953 with for-profit corporation ownership. It provides short-term rehabilitation, long-term care, respite care, and specialized memory care for Alzheimer’s and dementia (40 specialized beds). Medicare and Medicaid certified with 89.96 percent occupancy averaging 105-115 residents, it emphasizes individualized recovery-focused care planning and direct hospital specialist access throughout Columbia County.

Pine Haven Home received a three-star overall CMS rating, matching state and national averages of 3.33 and 3.32 respectively. Health inspection rating is two stars; staffing ratings vary two-to-four stars across sources reflecting methodological variance. Quality measures rating is three stars. Recent inspection records documented 28 deficiencies, 46 complaints, and 28 total citations. The facility reported zero federal fines, zero substantiated complaints on record, and zero facility incidents; this represents an operational paradox suggesting effective remediation or complaint resolution protocols coexisting alongside documented deficiency counts. Assisted Living Magazine featured Pine Haven Home as a top skilled nursing facility in New York State.

Pine Haven Home offers physical therapy, occupational therapy, speech-language pathology, dental care, clinical laboratory, psychiatry, social work, physician oversight, and therapeutic activities. The 40-bed Alzheimer’s specialty unit provides specialized memory care programming. Partially sprinklered building infrastructure provides fire protection. The facility maintains 24-hour staffing with experienced nurses and therapists, emphasizing individualized care planning focused on personal recovery goals and functional restoration. The centralized Columbia County location enables expedited access to hospital specialists across virtually all medical disciplines and emergency care.

The three-star overall rating and zero-penalty record contrast with the 28 documented deficiencies, suggesting either effective administrative remediation or potential documentation-reporting disconnect. Staffing rating variance (two-to-four stars) requires clarification regarding resource allocation and nurse-to-resident ratios. The robust Alzheimer’s program (40 beds) and personalized recovery planning distinguish the facility within regional geriatric care options.

Pine Haven Home suits families prioritizing Alzheimer’s specialty care and personalized rehabilitation within a rural-accessible facility, pending verification of staffing adequacy given rating discrepancies, documentation of deficiency corrective actions, and clarification of whether zero-complaint record reflects genuine family satisfaction or limited complaint-reporting accessibility.

(518) 672-4021 info@pinehavencarecenter.com

Staffing hours breakdown

Hours per resident per day — compared to New York state averages

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	35m per day	▼ 17% State avg: 42m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	45m per day	■ Avg State avg: 46m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 18m per day	▼ 40% State avg: 2h 11m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 7m per day	▼ 33% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	3m per day	▼ 57% State avg: 7m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	26m per day	▼ 7% State avg: 28m per day · National avg: 28m per day

120-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 41 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

98%

Higher than the New York average: 88.3%

Occupied beds

118 / 120

Average occupied beds in New York homes 166 beds

AwardsFeatured as a top Skilled Nursing Facility in New York State by Assisted Living Magazine.

Facility TypeNursing Home

StatusActive

CountyColumbia

License Number1021301N

Pine Haven Home is legally operated by Pine Haven Operating, LLC (For Profit).

Owner NamePine Haven Operating, LLC (For Profit)

Rehabilitation Services

Respite Care

Short-Term Rehab

24-Hour Staffing

Get floorplan photos & videos Schedule a home tour Get detailed pricing Check availability Get brochure

Since 2022 · 4 years of data 0 enforcement actions 11 citations 46 complaints 5 inspections 4 complaint investigations

Inspection Score

10 points above the New York State average for nursing homes (83/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. New York State state average

Overall vs. NY average

Latest Inspection April 1, 2025 Complaint Investigation

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	11	13	This facility has 15% fewer total citations than a typical New York State nursing home (11 vs. NY avg 13).↓ 15% better
Health citations Violations related to resident care, clinical practices, and day-to-day operations.	7	20	This facility has 65% fewer health citations than a typical New York State nursing home (7 vs. NY avg 20).↓ 65% better
Life safety citations Violations related to building safety — fire prevention, emergency egress, and similar.	4	4	This facility has life safety citations in line with the New York State average (4 vs. NY avg 4).— At avg
Citations per year Average citations per year since 2022.	2.8	3.3	This facility has 15% fewer citations per year than a typical New York State nursing home (2.8 vs. NY avg 3.3).↓ 15% better
Citations per inspection Average citations per inspection.	2.2	1.4	This facility has 57% more citations per inspection than a typical New York State nursing home (2.2 vs. NY avg 1.4).↑ 57% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	5	9	This facility has 44% fewer total inspections than a typical New York State nursing home (5 vs. NY avg 9).↓ 44% better
Inspections with citations Inspections that resulted in at least one regulatory citation.	5	4	This facility has 25% more inspections with citations than a typical New York State nursing home (5 vs. NY avg 4).↑ 25% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	100%	44%	This facility has 56 percentage points higher inspection citation rate than a typical New York State nursing home (100% vs. NY avg 44%).↑ 56% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	46	79	This facility has 42% fewer total complaints than a typical New York State nursing home (46 vs. NY avg 79).↓ 42% better
Complaints per year Average complaints per year since 2022.	11.5	19.8	This facility has 42% fewer complaints per year than a typical New York State nursing home (11.5 vs. NY avg 19.8).↓ 42% better
Complaints per bed Size-adjusted complaint rate based on occupied beds.	0.39	0.50	This facility has 22% fewer complaints per bed than a typical New York State nursing home (0.39 vs. NY avg 0.5).↓ 22% better
Complaint investigations On-site investigations triggered by complaints filed with New York State regulators.	4	15	This facility has 73% fewer complaint investigations than a typical New York State nursing home (4 vs. NY avg 15).↓ 73% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

April 1, 2025 inspection found 18 deficiencies, mostly level 2 severity in infection control, staffing, food safety, and life safety, all corrected by June 2025.
The facility repeatedly failed to report to the national health safety network, with three separate level 2 citations from May 2022 to December 2023 left uncorrected.
Most deficiencies from March 30, 2022 complaint investigation, including accident hazards and drug labeling, were corrected by May 2022.

Show Inspection Reports

Employee Flu Vaccination Rate: 95%

Percentage of facility employees vaccinated against influenza.

Total Cases 4

Active Cases 0

Closed 4

Most Recent 2018

View full lawsuit report

Long-stay resident measures

Significantly above average

Hospitalizations per 1,000 days 1.08

37% better than New York State average

New York State average: 1.71

ED visits per 1,000 days 0.62

54% better than New York State average

New York State average: 1.35

Short-stay resident measures

Significantly above average

Re-hospitalized after SNF stay 16.8%

18% better than New York State average

New York State average: 20.6%

Emergency department visits 4.5%

54% better than New York State average

New York State average: 9.7%

Falls with major injury 0.0%

100% better than New York State average

New York State average: 0.8%

Ability to care for self at discharge 40.0%

25% worse than New York State average

New York State average: 53.7%

Successful return to home or community 37.7%

25% worse than New York State average

New York State average: 50.6%

0.4 miles from city center Estimated distance in miles from Philmont's city center to Pine Haven Home's address, calculated via Google Maps.

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Financial Assistance for
Nursing Home in New York

Pine Haven Home is located in Philmont, New York.
Here are the financial assistance programs available to residents in New York.

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+

General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

Income Limits (2025) $50,000/year household

Asset Limits No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits

Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+

General NYC resident, own and live in a 1-3 family home, co-op, or condo.

Income Limits (2025) $58,399/year household

Asset Limits No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

Benefits

Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)

General NYC resident, able to share living space.

Income Limits No strict limit, but targets those needing cost relief.

Asset Limits Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.

Benefits

Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

Compare Nursing Home around Usa

The information below is reported by the New York State Department of Health.

4 facilities compared · CMS & NY Dept. of Health data

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Job Haines Home	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Bloomfield (Bloomfield Avenue)	40	97.5%	+27%	6.31	-2%	+63%	$0	4	1.3	-	37	-	85	Noreen Haveron	$17.2M	$12.4M	72.1%	315392
Angels Nursing Center	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Los Angeles (Westlake)	41 Facility 41 CA AVG 103 Rank #1206 / 1658	90.2%	+7%	4.73	-54%	+12%	$33.9k	42	3.8	4	37	A+	92 Facility 92 CA AVG 57 Rank #137 / 2093	Aret Akian	$4.5M	$3.8M	84.8%	55704
Horizon Health & Subacute Center	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).	Fresno (East Herndon Avenue)	180 Facility 180 CA AVG 103 Rank #211 / 1658	-	-	4.73	-29%	+12%	$22.9k	43	3.1	2	155	-	58 Facility 58 CA AVG 57 Rank #1129 / 2093	Chad Galley	$4.8M	$3.6M	74.7%	55199
Mid-Wilshire Health Care Center	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Los Angeles (Westlake)	80 Facility 80 CA AVG 103 Rank #917 / 1658	-	-	3.66	+193%	-13%	$54.2k	44	3.7	4	74	A+	96 Facility 96 CA AVG 57 Rank #43 / 2093	Best Health Services LLC	$8.1M	$6.0M	74.5%	56174

Nursing Home Explorer

Who is the owner of Pine Haven Home?

The legal owner and operator of Pine Haven Home is Pine Haven Operating, LLC (For Profit).

Is Pine Haven Home in a walkable area?

Pine Haven Home has a walk score of 41. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Pine Haven Home?

According to NY state health department records, Pine Haven Home's license number is 1021301N.

What is the occupancy rate at Pine Haven Home?

Pine Haven Home's occupancy is 98%.

How many beds does Pine Haven Home have?

Pine Haven Home has 120 beds.

Has Pine Haven Home had any recent deficiencies or citations?

Pine Haven Home has had 11 recently reported deficiencies.

Are there photos of Pine Haven Home?

Yes — there are 4 photos of Pine Haven Home in the photo gallery on this page.

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