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Pine Haven Home
Nursing Home, Hospice Care, Memory Care, Respite Care & Skilled Nursing · Philmont, NY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Raised garden beds with flowers in an outdoor space Private resident room with two beds and amenities Interior of a therapy area with equipment Bright interior common area with seating and art

Pine Haven Home

Nursing Home, Hospice Care, Memory Care, Respite Care & Skilled Nursing · Philmont, NY
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Ny Route 217, Philmont, NY 12565 View map Calculator: See prices in your area
Pine Haven Home accepts Medicare, Medicaid, and private pay.
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Pine Haven Home accepts Medicare, Medicaid, and private pay.

Overview of Pine Haven Home

Pine Haven Home has been taking care of people in Philmont, New York since 1953. That’s over seventy years in the same corner of Columbia County, just off NY Route 217, less than half a mile from the center of town. The place is run by Pine Haven Operating, LLC, and it’s set up as a full nursing home: skilled nursing, hospice, memory care, respite stays, and rehab, all under one roof.

Right now 118 of the 120 beds are full. That’s a 98 percent occupancy rate, which tells you people who move in tend to stay. The neighborhood itself is only somewhat walkable, so you can get to a few nearby spots on foot, but you’ll want a car for most errands.

If you need therapy after a surgery or a hospital stay, it’s here: physical therapy, occupational therapy, speech-language pathology. So is dental care, a clinical lab, psychiatry, social work, and a doctor keeping an eye on things, plus therapeutic activities to round it out. There’s also a 40-bed unit built specifically for residents living with Alzheimer’s or other dementias, staffed and structured for that kind of care. Nursing coverage runs about 3 hours per resident per day, split between registered nurses, LPNs, and nurse aides, and someone’s on staff around the clock.

Money-wise, Pine Haven Home takes Medicare, Medicaid, and private pay, so there’s more than one way to make the cost work.

New York’s Department of Health checks in on facilities like this one regularly, and the things they look at here follow familiar ground: how infections get prevented, how ready the place is for emergencies, whether staff are properly trained and credentialed, environmental safety, and food service. That’s standard territory for nursing home oversight across the state, not anything unique to Pine Haven.

What you’re left with is a facility that’s been doing this a long time, built out a real memory care program, and covers the medical bases in-house rather than sending residents elsewhere for basic services.

Facility Direct Line (518) 672-4021
Facility Direct Line (518) 672-4021 info@pinehavencarecenter.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 62.7% Above NY avg. ▲ 62.7% Above NY avg.NY average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 41.3% Above NY avg. ▲ 41.3% Above NY avg.NY average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 26.4% Below NY avg. ▼ 26.4% Below NY avg.NY average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 30.9% Above NY avg. ▲ 30.9% Above NY avg.NY average: 3.8Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to New York state averages

Total nursing care / resident Info This home is ranked 262nd out of 394 homes in New York for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 0m per day
Rank #262 / 394Nurse hours — State benchmarkedThis home is ranked 262nd out of 394 homes in New York for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the New York average, with a ranking across 394 New York facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility New York avg (3h 35m per day)
vs New York avg
-16%

6 of 6 metrics below state avg

Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 39m per day ▼ 6% State avg: 42m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 40m per day ▼ 14% State avg: 46m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 1h 17m per day ▼ 41% State avg: 2h 11m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 9m per day ▼ 32% State avg: 3h 10m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 4m per day ▼ 48% State avg: 7m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 27m per day ▼ 3% State avg: 28m per day · National avg: 28m per day

Capacity and availability

Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
95 days
Bed community size
120-bed community Rank #408 / 739Bed count — State benchmarkedThis home is ranked 408th out of 739 homes in New York for bed count. Shows this facility's certified or reported bed count compared to other New York facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 41 / 100 Rank #868 / 1169Walk Score — State benchmarkedThis home is ranked 868th out of 1169 homes in New York for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across New York facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
98%
Rank #45 / 410Occupancy rate — State benchmarkedThis home is ranked 45th out of 410 homes in New York for occupancy. Shows this facility's occupancy rate versus the New York average, with its Statewide rank out of 410. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the New York average: 88.3%
Occupied beds
118 / 120
Average occupied beds in New York homes 166 beds

License Details

Facility TypeNursing Home
StatusActive
CountyColumbia
License Number1021301N

Ownership & Operating Entity

Pine Haven Home is legally operated by Pine Haven Operating, LLC (For Profit).

Owner NamePine Haven Operating, LLC (For Profit)

Therapy & Rehabilitation

3 services
Rehabilitation Services
Respite Care
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Pets not allowed

Contact Pine Haven Home

Inspection History

In New York State, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

Since 2022 · 4 years of data 0 enforcement actions 11 citations 46 complaints 5 inspections 4 complaint investigations
Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York State state average. The score below shows how many points this facility sits above or below the typical New York State nursing home score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

10 points above the New York State average for nursing homes (83/100)

Rank #94 / 608 in New York State Inspection Score — State benchmarked This home is ranked 94th out of 608 homes in New York State for inspection score. Shows this facility's inspection score compared to the New York State average among 608 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York State that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 93 out of 100. Letter grade A. 10 points above the New York State average for nursing homes (83/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. New York State state average
Overall vs. NY average 3 Worse Metrics worse than New York State average:
• Citations per inspection (57% above)
• Inspections with citations (25% above)
• Inspection citation rate (127% above) 1 At Avg Metrics at New York State average:
• Life safety citations (at NY avg) 6 Better Metrics better than New York State average:
• Total citations (15% below)
• Health citations (65% below)
• Total complaints (42% below)
• Complaints per year (42% below)
• Complaints per bed (22% below)
• Complaint investigations (73% below)

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityNY Averagevs. NY Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 1113 This facility has 15% fewer total citations than a typical New York State nursing home (11 vs. NY avg 13).↓ 15% better
Health citations Info Citations related to resident care, clinical practices, and day-to-day operations. 720 This facility has 65% fewer health citations than a typical New York State nursing home (7 vs. NY avg 20).↓ 65% better
Life safety citations Info Citations related to building safety — fire prevention, emergency egress, and similar. 44 This facility has life safety citations in line with the New York State average (4 vs. NY avg 4).— At avg
Citations per inspection Info Average citations per inspection. 2.21.4 This facility has 57% more citations per inspection than a typical New York State nursing home (2.2 vs. NY avg 1.4).↑ 57% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityNY Averagevs. NY Avg
Total inspections Info Combined count of all inspections conducted at this facility. 59 This facility has had 44% fewer total inspections than the New York State average (5 vs. NY avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 44% fewer
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 54 This facility has 25% more inspections with citations than a typical New York State nursing home (5 vs. NY avg 4).↑ 25% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 100%44% This facility has 56 percentage points higher inspection citation rate than a typical New York State nursing home (100% vs. NY avg 44%).↑ 56% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityNY Averagevs. NY Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 4679 This facility has 42% fewer total complaints than a typical New York State nursing home (46 vs. NY avg 79).↓ 42% better
Complaints per year Info Average complaints per year since 2022. 11.519.8 This facility has 42% fewer complaints per year than a typical New York State nursing home (11.5 vs. NY avg 19.8).↓ 42% better
Complaints per bed Info Size-adjusted complaint rate based on occupied beds. 0.390.50 This facility has 22% fewer complaints per bed than a typical New York State nursing home (0.39 vs. NY avg 0.5).↓ 22% better
Complaint investigations Info On-site investigations triggered by complaints filed with New York State regulators. 415 This facility has 73% fewer complaint investigations than a typical New York State nursing home (4 vs. NY avg 15).↓ 73% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • April 1, 2025 inspection found 18 deficiencies, mostly level 2 severity in infection control, staffing, food safety, and life safety, all corrected by June 2025.
  • The facility repeatedly failed to report to the national health safety network, with three separate level 2 citations from May 2022 to December 2023 left uncorrected.
  • Most deficiencies from March 30, 2022 complaint investigation, including accident hazards and drug labeling, were corrected by May 2022.
Show Inspection Reports

Infection Prevention & Vaccination

How this facility protects residents through staff vaccination policies and immunization practices.

Employee Flu Vaccination Rate: 95%

Percentage of facility employees vaccinated against influenza.

Lawsuit overview for Pine Haven Home

Summary of court-record activity tied to this facility, compiled from publicly available case dockets.

Source: State court e-filing records

Total Cases Info Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure. 4
Active Cases Info Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture. 0
Closed Info Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes. 4
Most Recent Info Most recent filing on record. Recent activity means legal disputes are still being raised against this facility. 2018
View full lawsuit report

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Long-stay resident measures
Significantly above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.08
37% better than New York State average

New York State average: 1.71

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.62
54% better than New York State average

New York State average: 1.35

Short-stay resident measures
Significantly above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 16.8%
18% better than New York State average

New York State average: 20.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 4.5%
54% better than New York State average

New York State average: 9.7%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than New York State average

New York State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 40.0%
25% worse than New York State average

New York State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 37.7%
25% worse than New York State average

New York State average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

19% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

41% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

41% of new residents, often for long-term daily care.

Typical stay 5 - 6 months

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$14.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$182.9K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$14.8M Rank #306 / 388Revenue — State benchmarkedThis home is ranked 306th out of 388 homes in New York for revenue. Shows this facility's annual revenue compared to the New York average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$182.9K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$315
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #331 / 388Payroll — State benchmarkedThis home is ranked 331st out of 388 homes in New York for payroll. Shows total annual staff payroll benchmarked to the New York average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.5M 50.7% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #282 / 388Payroll % — State benchmarkedThis home is ranked 282nd out of 388 homes in New York for payroll %. Shows payroll as a percentage of revenue versus the New York average. Well-run New York facilities typically land around 53–65% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in New York that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$7.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$15.0M
How we calculate these figures

This home is owned by David Herskowitz

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 335632

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

New residents most often arrive under private pay (41% of admissions), and a typical private pay stay runs around 1 - 2 months.

Admissions
412 total

Coverage residents most often arrive under.

Medicare 19%
Private pay 41%
Medicaid 41%
Discharges
411 total

Coverage residents most often leave under.

Medicare 18%
Private pay 41%
Medicaid 41%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Pine Haven Home

Address 0.4 miles from city center Info Estimated distance in miles from Philmont's city center to Pine Haven Home's address, calculated via Google Maps.

Calculate Travel Distance to Pine Haven Home

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Address

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335462
Nursing Home Explorer

Financial Assistance for
Nursing Home in New York

Pine Haven Home is located in Philmont, New York State.
Here are the financial assistance programs available to residents in New York State.

Get Financial aid guidance

Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled
General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $30,182 individual, higher due to NY Medicaid expansion
NY

Higher asset limit; urban density increases demand.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+
General New York resident, at risk of decline but not nursing home level.
Income Limits ~$2,500/month individual, varies
Asset Limits $15,000 individual
NY

Cost-sharing required above certain income; urban/rural balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Frequently Asked Questions about Pine Haven Home

Who is the owner of Pine Haven Home?

Pine Haven Home is legally operated by Pine Haven Operating, LLC (For Profit).

Is Pine Haven Home in a walkable area?

Pine Haven Home has a walk score of 41. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Pine Haven Home?

According to NY state health department records, Pine Haven Home's license number is 1021301N.

What is the occupancy rate at Pine Haven Home?

Pine Haven Home's occupancy is 98%.

Are pets allowed at Pine Haven Home?

No, Pine Haven Home has a no-pet policy.

Does Pine Haven Home operate as a for-profit or non-profit?

Pine Haven Home is registered as a for-profit in NY.

How many beds does Pine Haven Home have?

Pine Haven Home has 120 beds.

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