Pine Manor Home
Pine Manor Home operates a 31-bed personal care facility at 2165 New Holland Pike in Lancaster, Lancaster County, Pennsylvania, under the management of Lanco Personal Care LLC. The facility became newly licensed in September 2025 and serves older adults as well as individuals with disabilities requiring assistance with residential daily living tasks.
The regulatory record spans five years of inspections. Over that period, the facility recorded 41 total deficiency citations; approximately 35% fewer than comparable Pennsylvania personal care homes (state average 63), though citations per individual inspection run 19% higher than the state average.
The most recent inspection occurred April 8, 2025, as a complaint investigation triggered by a formal concern. That review identified zero deficiencies and determined the complaint was unsubstantiated, representing a marked improvement from the November 2024 renewal inspection, which found 13 deficiencies. Earlier inspections during the initial licensing phase and subsequent renewals documented deficiencies in staff training credentials, emergency preparedness, medication management practices, sanitary conditions, and fire safety equipment maintenance.
All identified deficiencies generated plans of correction that were accepted and implemented. No fines or license enforcement actions appear in the record.
The facility currently maintains 55% occupancy (17 residents in 31 licensed beds), notably below the Pennsylvania average occupancy of 78.7%. The Lancaster neighborhood carries a walk score of 52, indicating moderate walkability with some amenities reachable on foot.
The deficiency trend since 2021, beginning with 14 citations at initial licensing, declining over time, and reaching zero on the most recent complaint investigation, suggests improving operational compliance and management response to regulatory requirements.
Pine Manor Home fits individuals and families seeking a residential personal care community with scaled staffing and support services, particularly those navigating a facility’s improvement trajectory in operational oversight and care delivery consistency.
About this community
Occupancy
Pine Manor Home is legally operated by Lanco Personal Care Llc.
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg
-
2vs 0.9 avg↑ 122% higher than PA avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Pennsylvania state average
• Citations per inspection (19% above) 7 Better Metrics better than Pennsylvania average:
• Total citations (35% below)
• Citations per year (35% below)
• Total inspections (45% below)
• Inspections with citations (50% below)
• Inspection citation rate (8% below)
• Total complaints (50% below)
• Complaints per year (50% below)
Citations
|
This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
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41 | 63 | This facility has 35% fewer total citations than a typical Pennsylvania nursing home (41 vs. PA avg 63).↓ 35% better |
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Citations per year
|
8.2 | 12.6 | This facility has 35% fewer citations per year than a typical Pennsylvania nursing home (8.2 vs. PA avg 12.6).↓ 35% better |
|
Citations per inspection
|
6.8 | 5.7 | This facility has 19% more citations per inspection than a typical Pennsylvania nursing home (6.8 vs. PA avg 5.7).↑ 19% worse |
Inspections
|
This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
|
6 | 11 | This facility has 45% fewer total inspections than a typical Pennsylvania nursing home (6 vs. PA avg 11).↓ 45% better |
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Inspections with citations
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4 | 8 | This facility has 50% fewer inspections with citations than a typical Pennsylvania nursing home (4 vs. PA avg 8).↓ 50% better |
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Inspection citation rate
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67% | 73% | This facility has 6 percentage points lower inspection citation rate than a typical Pennsylvania nursing home (67% vs. PA avg 73%).↓ 6% better |
Complaints & Investigations
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This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
|
2 | 4 | This facility has 50% fewer total complaints than a typical Pennsylvania nursing home (2 vs. PA avg 4).↓ 50% better |
|
Complaints per year
|
0.4 | 0.8 | This facility has 50% fewer complaints per year than a typical Pennsylvania nursing home (0.4 vs. PA avg 0.8).↓ 50% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on April 8, 2025, was a complaint investigation and found no deficiencies. Earlier inspections identified various deficiencies related to staff training and qualifications, emergency preparedness, medication management, sanitary conditions, and safety equipment inspections. Complaint investigations were unsubstantiated, and no enforcement actions or fines were listed in the available reports. Prior plans of correction were accepted and implemented, addressing many earlier issues. The inspection history shows some improvement over time, with the most recent review indicating compliance with regulations.
Places of interest near Pine Manor Home
2.2 miles from city center
Estimated distance in miles from Lancaster's city center to Pine Manor Home's address, calculated via Google Maps.
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Financial Assistance for
Nursing Home in Pennsylvania
Pine Manor Home is located in LANCASTER, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Compare Nursing Home around Pennsylvania
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
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AL
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Media | 60 | 62.3% | -21% | 4.54 | +122% | +10% | $0 | - | - | - | 4 | A+ | 24 | - | $22.3M | $8.7M | 38.9% | 395492 | ||||
| Kirkland Village |
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Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
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Bethlehem | 64 | 46.9% | -40% | 4.30 | +46% | +4% | $0 | 8 | 4.0 | - | 30 | A+ | 12 | Presbyterian Homes, Inc. | $29.5M | $9.2M | 31.2% | 395916 | ||||
| Homestead Village |
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Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Lancaster (Rohrerstown) | 100 | 57.0% | -28% | 5.33 | -23% | +29% | $0 | 7 | 3.5 | - | 57 | - | 16 | Douglas Motter | $33.3M | $13.1M | 39.3% | 395720 | ||||
| Buckingham Valley Rehabilitation and Nursing Center |
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Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Newtown (Durham Road) | 130 | - | - | 3.31 | -29% | -20% | $0 | 10 | 2.0 | - | 122 | A+ | 15 | Bpsh Holdings LLC | $37.5M | $9.1M | 24.3% | 395188 |
Frequently Asked Questions about Pine Manor Home
Who is the owner of Pine Manor Home?
The legal owner and operator of Pine Manor Home is Lanco Personal Care Llc.
Is Pine Manor Home in a walkable area?
Pine Manor Home has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of Pine Manor Home?
According to PA state health department records, Pine Manor Home's license number is 337340.
When does Pine Manor Home's license expire?
According to PA state health department records, Pine Manor Home's license expires on September 28, 2026.
What is the occupancy rate at Pine Manor Home?
Pine Manor Home's occupancy is 55%.
How many beds does Pine Manor Home have?
Pine Manor Home has 31 beds.
Has Pine Manor Home had any recent deficiencies or citations?
Pine Manor Home has had 41 recently reported deficiencies.
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