Pleasantview Assisted Living
Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care & Nursing Care · Kalona, IA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

Pleasantview Assisted Living

Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care & Nursing Care · Kalona, IA
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Pleasantview Assisted Living accepts Medicare, Medicaid, and private pay.

Overview of Pleasantview Assisted Living

Pleasantview Assisted Living is a 56-bed faith-based community at 811 3rd Street in Kalona, Iowa. Administered by Marcille Ward, the facility serves Washington County under a license issued in August 2023. Current data shows a 41% occupancy rate with 23 residents, as the facility is in a growth phase following its recent opening. The location holds a Walk Score of 50, indicating moderate walkability in the downtown Kalona area.

The initial certification inspection conducted on December 5, 2024, resulted in a citations-per-inspection rate of zero. While the community lacks a long-term operational history, this first review earned a 5-star inspection rating, signaling that all regulatory requirements were met at launch.

Clinical care at this campus follows a multi-level model including independent living, assisted living, memory care, and skilled nursing. Professional services are provided by a licensed nursing team capable of supporting residents as they transition between different levels of care. The community also hosts dementia support groups and provides volunteer opportunities to foster resident engagement and family involvement.

The residential environment emphasizes spiritual values and a home-like atmosphere with landscaped grounds and garden spaces. Outdoor dining areas and common rooms are designed to support a quality-of-life focused approach within a faith-centered setting. As a two-year-old facility, management focuses on establishing long-term care protocols and stabilizing operations within its newly built environment.

Prospective residents may find the community’s early zero-deficiency status and faith-based values a strong foundation for placement. It is advisable to confirm current staffing stability and discuss the availability of skilled nursing services during a personal tour. Individuals can contact the Kalona office to discuss how the multi-level care model supports aging in place and to verify that 2026 safety standards remain consistent with the initial high rating.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 21m per day
Rank #24 / 249Nurse hours — State benchmarkedThis home is ranked 24th out of 249 homes in Iowa. Shows adjusted nurse hours per resident per day benchmarked to the Iowa average, with a ranking across 249 Iowa facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 45m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 25m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 3h 4m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 52m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 1m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 20m per day

Capacity and availability

Avg. Length of Stay
785 days
Bed community size
56-bed community Rank #234 / 407Bed count — State benchmarkedThis home is ranked 234th out of 407 homes in Iowa. Shows this facility's certified or reported bed count compared to other Iowa facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Years in operation
2 years in operation Rank #257 / 282Years in operation — State benchmarkedThis home is ranked 257th out of 282 homes in Iowa. Shows how long this facility has been in operation compared to other Iowa facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A newer community that may feature more recent facilities and programs.
Walk Score
Walk Score: 50 / 100 Rank #225 / 528Walk Score — State benchmarkedThis home is ranked 225th out of 528 homes in Iowa. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Iowa facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
41%
Rank #347 / 407Occupancy rate — State benchmarkedThis home is ranked 347th out of 407 homes in Iowa. Shows this facility's occupancy rate versus the Iowa average, with its Statewide rank out of 407. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Iowa average: 75.4%
Occupied beds
23 / 56
Average occupied beds in Iowa homes 51 beds

License Details

Facility TypeAssisted Living Programs
StatusActive
IssuanceAugust 23, 2023
ExpirationAugust 23, 2027
CountyWashington
License NumberS0477
Inspection Rating5-star

Ownership & Operating Entity

Pleasantview Assisted Living is administered by Marcille Ward.

Additional Services

1 service
Skilled Care

Contact Information

Fax3196562439

Amenities & Lifestyle

Specific ProgramsDementia Support Group, Volunteer Opportunities
Volunteer Program

Contact Pleasantview Assisted Living

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

Since 2024 · 2 years of data 1 inspection

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Iowa state average
Overall vs. IA average 0 Worse No metrics in this bucket. 1 Better Metrics better than Iowa average:
• Total inspections (93% below)
Latest Inspection December 5, 2024

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIA Averagevs. IA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 115 This facility has 93% fewer total inspections than a typical Iowa assisted living residence (1 vs. IA avg 15).↓ 93% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • December 5, 2024 initial certification inspection found no regulatory insufficiencies for the Assisted Living Program.
  • No complaints were filed or investigated during the certification process.
  • The facility had 23 residents at the time of the inspection with no deficiencies noted.

Health Inspection History

Inspections since 2023
Total health inspections 3

State average N/A


Last Health inspection on Mar 2025

Total health citations
3 Rank #9 / 250Health citations — State benchmarkedThis home is ranked 9th out of 250 homes in Iowa. Shows this facility's total health deficiency citations benchmarked to the Iowa State average, with a ranking across all 250 IA facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
1 Rank #1 / 250Citations per inspection — State benchmarkedThis home is ranked 1st out of 250 homes in Iowa. Shows average deficiency citations per CMS inspection for this facility versus the Iowa mean across 250 facilities with citation data. Lower is better.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

2 of 3 citations resulted from standard inspections; and 1 of 3 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical health citations
0
In line with State average

State average: N/A


Serious health citations
0
In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

3 moderate citations State average: N/A

0 minor citations State average: N/A
Citations history (last 3 years)
Infection Control moderate citation Mar 27, 2025
Corrected

Quality of Care moderate citation Feb 22, 2024
Corrected

Care Planning moderate citation Mar 23, 2023
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 189
Employees 88
Contractors 101
Staff to resident ratio 3.20 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 42
Average shift 7.2 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 27,966

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 26 total: 14 full-time employees and 12 contractors. 26
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 14 total: 7 full-time employees and 7 contractors. 14
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info 102 total: 44 full-time employees and 58 contractors. 102
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.6 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

18.2%

5,089 contractor hours this quarter

Certified Nursing Assistant: 58 Registered Nurse: 12 Licensed Practical Nurse: 7 Respiratory Therapy Technician: 6 Physical Therapy Assistant: 4 Qualified Social Worker: 3 Physical Therapy Aide: 3 Clinical Nurse Specialist: 3 Speech Language Pathologist: 2 Administrator: 1 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant445810212,50992100%7.6
Medication Aide/Technician120124,35292100%7.3
Licensed Practical Nurse77142,31492100%8
Registered Nurse1412262,26692100%8.6
Clinical Nurse Specialist3361,4497076%8.1
Dental Services Staff2029597784%7.5
Other Dietary Services Staff2029016470%7.5
Speech Language Pathologist0225467379%4.9
Administrator0115046368%8
Mental Health Service Worker1014806267%7.7
Dietitian1014756166%7.8
Nurse Practitioner1014405560%8
Physical Therapy Aide0333607076%4.6
Occupational Therapy Aide1011185257%2.3
Qualified Social Worker033914246%2.1
Respiratory Therapy Technician066753538%1.9
Physical Therapy Assistant044724246%1.6
Occupational Therapy Assistant0113289%3.9
Medical Director011231112%2.1
102 Certified Nursing Assistant
% of Days 100%
12 Medication Aide/Technician
% of Days 100%
14 Licensed Practical Nurse
% of Days 100%
26 Registered Nurse
% of Days 100%
6 Clinical Nurse Specialist
% of Days 76%
2 Dental Services Staff
% of Days 84%
2 Other Dietary Services Staff
% of Days 70%
2 Speech Language Pathologist
% of Days 79%
1 Administrator
% of Days 68%
1 Mental Health Service Worker
% of Days 67%
1 Dietitian
% of Days 66%
1 Nurse Practitioner
% of Days 60%
3 Physical Therapy Aide
% of Days 76%
1 Occupational Therapy Aide
% of Days 57%
3 Qualified Social Worker
% of Days 46%
6 Respiratory Therapy Technician
% of Days 38%
4 Physical Therapy Assistant
% of Days 46%
1 Occupational Therapy Assistant
% of Days 9%
1 Medical Director
% of Days 12%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 10.7
In line with State average

State average: 10.2

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 20.0
8% better than State average

State average: 21.6

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 15.6%
17% better than State average

State average: 18.8%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 20.6%
5% worse than State average

State average: 19.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 23.6%
10% better than State average

State average: 26.2%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.0%
37% worse than State average

State average: 3.6%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 7.6%
73% worse than State average

State average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.3%
8% better than State average

State average: 2.5%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.9%
In line with State average

State average: 5.0%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 2.4%
38% better than State average

State average: 3.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 25.2%
33% worse than State average

State average: 19.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
6% better than State average

State average: 94.4%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.3%
In line with State average

State average: 95.3%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 82.5%
In line with State average

State average: 85.1%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 5.6%
202% worse than State average

State average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 95.0%
30% better than State average

State average: 73.3%

Breakdown by payment type

Medicare

30% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

63% of new residents, often for short stays.

Typical stay 6 - 7 years

Medicaid

7% of new residents, often for long-term daily care.

Typical stay 7 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 59
Medicare
3
5.1% of residents
Medicaid
17
28.8% of residents
Private pay or other
39
66.1% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Nonprofit
Church Related
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.0M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.4M
Nonprofit Church Related
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$7.0M Rank #106 / 251Revenue — State benchmarkedThis home is ranked 106th out of 251 homes in Iowa. Shows this facility's annual revenue compared to the Iowa average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.4M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$326.5K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #48 / 251Payroll — State benchmarkedThis home is ranked 48th out of 251 homes in Iowa. Shows total annual staff payroll benchmarked to the Iowa average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$5.1M 72.9% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #9 / 251Payroll % — State benchmarkedThis home is ranked 9th out of 251 homes in Iowa. Shows payroll as a percentage of revenue versus the Iowa average. Well-run Iowa facilities typically land around 61–69% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Iowa that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.3M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$8.4M

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (63% of admissions), and a typical private pay stay runs around 6 - 7 years.

Admissions
27 total

Coverage residents most often arrive under.

Medicare 30%
Private pay 63%
Medicaid 7%
Discharges
40 total

Coverage residents most often leave under.

Medicare 4%
Private pay 91%
Medicaid 4%

Places of interest near Pleasantview Assisted Living

Address 0.0 miles from city center Info Estimated distance in miles from Kalona's city center to Pleasantview Assisted Living's address, calculated via Google Maps.

Calculate Travel Distance to Pleasantview Assisted Living

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Address

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Frequently Asked Questions about Pleasantview Assisted Living

Is Pleasantview Assisted Living in a walkable area?

Pleasantview Assisted Living has a walk score of 50. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Pleasantview Assisted Living?

According to IA state health department records, Pleasantview Assisted Living's license number is S0477.

When does Pleasantview Assisted Living's license expire?

According to IA state health department records, Pleasantview Assisted Living's license expires on August 23, 2027.

What is the occupancy rate at Pleasantview Assisted Living?

Pleasantview Assisted Living's occupancy is 41%.

What is the best email address for Pleasantview Assisted Living?

The team at Pleasantview Assisted Living can be reached at mward@pvkalona.com.

Does Pleasantview Assisted Living operate as a for-profit or non-profit?

Pleasantview Assisted Living is registered as a non-profit in IA.

Who is the administrator of Pleasantview Assisted Living?

Marcille Ward is the administrator of Pleasantview Assisted Living.

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