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Pleasantview Assisted Living
Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care & Skilled Nursing · Kalona, IA
Colorful flower beds near the entrance of the facility Exterior view of Pleasantview Assisted Living with gardens Entrance of Pleasantview Assisted Living facility Exterior view of Pleasantview Assisted Living building with vehicles in parking lot Exterior view of Pleasantview Assisted Living facility Beautiful landscaped garden with flowers and greenery View of a landscaped courtyard with seating and greenery Outdoor dining area with shaded tables and chairs Senior resident smiling in a cozy chair An elderly woman sitting in a communal area

Pleasantview Assisted Living

Nursing Home, Assisted Living, Hospice Care, Independent Living, Memory Care & Skilled Nursing · Kalona, IA
811 3Rd Street, Kalona, IA 52247 View map Calculator: See prices in your area
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Overview of Pleasantview Assisted Living

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Pleasantview Assisted Living is a 56-bed faith-based community at 811 3rd Street in Kalona, Iowa. Administered by Marcille Ward, the facility serves Washington County under a license issued in August 2023. Current data shows a 41% occupancy rate with 23 residents, as the facility is in a growth phase following its recent opening. The location holds a Walk Score of 50, indicating moderate walkability in the downtown Kalona area.

The initial certification inspection conducted on December 5, 2024, resulted in a citations-per-inspection rate of zero. While the community lacks a long-term operational history, this first review earned a 5-star inspection rating, signaling that all regulatory requirements were met at launch.

Clinical care at this campus follows a multi-level model including independent living, assisted living, memory care, and skilled nursing. Professional services are provided by a licensed nursing team capable of supporting residents as they transition between different levels of care. The community also hosts dementia support groups and provides volunteer opportunities to foster resident engagement and family involvement.

The residential environment emphasizes spiritual values and a home-like atmosphere with landscaped grounds and garden spaces. Outdoor dining areas and common rooms are designed to support a quality-of-life focused approach within a faith-centered setting. As a two-year-old facility, management focuses on establishing long-term care protocols and stabilizing operations within its newly built environment.

Prospective residents may find the community’s early zero-deficiency status and faith-based values a strong foundation for placement. It is advisable to confirm current staffing stability and discuss the availability of skilled nursing services during a personal tour. Individuals can contact the Kalona office to discuss how the multi-level care model supports aging in place and to verify that 2026 safety standards remain consistent with the initial high rating.

Facility Direct Line (319) 656-2421
Facility Direct Line (319) 656-2421
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By The Numbers

Community insights.

Bed count Info A moderately sized community that may balance personal attention with shared amenities and social activities. 56 Rank #232 / 403Bed count — State benchmarkedThis home is ranked 232nd out of 403 homes we track in Iowa for bed count. Shows this facility's certified or reported bed count compared to other Iowa facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Iowa that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Smaller home · May offer a more intimate, personalized care environment.

Years of operating Info A newer community that may feature more recent facilities and programs. Rank #259 / 286Years in operation — State benchmarkedThis home is ranked 259th out of 286 homes we track in Iowa for years in operation. Shows how long this facility has been in operation compared to other Iowa facilities. Longer operating histories may benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Iowa that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
2 years
Walk Score Info Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities. Rank #225 / 504Walk Score — State benchmarkedThis home is ranked 225th out of 504 homes we track in Iowa for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Iowa facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Iowa that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
50 / 100
Occupancy rate Info Occupancy lower than 85% suggests more openings may be available. Rank #318 / 362Occupancy rate — State benchmarkedThis home is ranked 318th out of 362 homes we track in Iowa for occupancy. Shows this facility's occupancy rate versus the Iowa average, with its Statewide rank out of 362. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Iowa that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
41% This home usually has availability
Lower than the Iowa average: 75.4%
Occupied beds
23 / 56

About this community

License Details

Facility TypeAssisted Living Programs
StatusActive
IssuanceAugust 23, 2023
ExpirationAugust 23, 2027
CountyWashington
License NumberS0477
Inspection Rating5-star

Ownership & Operating Entity

Pleasantview Assisted Living is administered by Marcille Ward.

Additional Services

1 service
Skilled Care

Contact Information

Email mward@pvkalona.com
Fax3196562439

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Specific ProgramsDementia Support Group, Volunteer Opportunities
Volunteer Program

Contact Pleasantview Assisted Living

Inspection History

In Iowa, the Department of Inspections, Appeals, and Licensing conducts unannounced health and safety surveys to monitor compliance and protect residents in long-term care settings.

Since 2024 · 2 years of data These figures come from state-published and/or federal inspection records. The period covered can vary depending on document availability. 0 violations 1 inspection

Inspection Scorecard Info This scorecard compares key inspection, violation, and complaint metrics at this facility against the Iowa state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Iowa state average
Overall vs. IA average 0 Worse No metrics in this bucket. 1 Better Metrics better than Iowa average:
• Total violations (100% below)

Violations Info Violations are formal regulatory issues recorded during state inspections.

This FacilityIA Averagevs. IA Avg
Total violations Info Formal regulatory issues recorded by inspectors across all inspection types. 027 This facility has 100% fewer total violations than a typical Iowa nursing home (0 vs. IA avg 27).↓ 100% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIA Averagevs. IA Avg
Total inspections Info Combined count of all inspections conducted at this facility. 113 This facility has had 92% fewer total inspections than the Iowa average (1 vs. IA avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↓ 92% fewer
Show Inspection Reports

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Address 0.0 miles from city center Info Estimated distance in miles from Kalona's city center to Pleasantview Assisted Living's address, calculated via Google Maps.

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Info below is compiled from CMS reports & the IA Dept. of Inspections, Appeals & Licensing (DIAL), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Iowa average is: 60.3% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
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AL
IL
MC
SNF
Waterloo
72
Facility 72
IA AVG 72
Rank #143 / 403
91.7%
Facility 91.7%
IA AVG 67%
Rank #40 / 362
+37%
5.78
Facility 5.78
IA AVG 4.30
Rank #9 / 231
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ☆ +5%+34%
$0
Facility $0
IA AVG $53.4k
Rank #1 / 239
8
Facility 8
IA AVG 21.7
Rank #44 / 232
2.0
Facility 2.0
IA AVG 4.1
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166-
52
Facility 52
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Friends Of Faith Retirement Homes, Inc
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Facility $11.6MFiscal year ending 03/2024
IA AVG $4.2M
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81.4%Fiscal year ending 03/2024
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IA AVG 60.3%
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165081
St Francis Manor ★ ★ ★ ★ ★
NH
AL
HOS
SNF
Grinnell
78
Facility 78
IA AVG 72
Rank #119 / 403
69.2%
Facility 69.2%
IA AVG 67%
Rank #195 / 362
+3%
5.66
Facility 5.66
IA AVG 4.30
Rank #13 / 231
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ +34%+32%
$0
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IA AVG $53.4k
Rank #1 / 239
1
Facility 1
IA AVG 21.7
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1.0
Facility 1.0
IA AVG 4.1
Rank #1 / 232
-54-
82
Facility 82
IA AVG 47
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St Francis Manor Inc
$7.3MFiscal year ending 12/2023
Facility $7.3MFiscal year ending 12/2023
IA AVG $6.9M
Rank #82 / 224
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Facility $5.0MFiscal year ending 12/2023
IA AVG $4.2M
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Facility 69.4%Fiscal year ending 12/2023
IA AVG 60.3%
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AL
IL
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185
Facility 185
IA AVG 72
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85.4%
Facility 85.4%
IA AVG 67%
Rank #89 / 362
+28%
4.83
Facility 4.83
IA AVG 4.30
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$0
Facility $0
IA AVG $53.4k
Rank #1 / 239
4
Facility 4
IA AVG 21.7
Rank #13 / 232
2.0
Facility 2.0
IA AVG 4.1
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-158-
89
Facility 89
IA AVG 47
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Peggy Stockel
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62.7%Fiscal year ending 06/2024
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IA AVG 60.3%
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165471
Bethany Lutheran Home ★ ☆ ☆ ☆ ☆
NH
AL
MC
SNF
Council Bluffs
112
Facility 112
IA AVG 72
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80.4%
Facility 80.4%
IA AVG 67%
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4.68
Facility 4.68
IA AVG 4.30
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77
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165524
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Frequently Asked Questions about Pleasantview Assisted Living

Is Pleasantview Assisted Living in a walkable area?

Pleasantview Assisted Living has a walk score of 50. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of Pleasantview Assisted Living?

According to IA state health department records, Pleasantview Assisted Living's license number is S0477.

When does Pleasantview Assisted Living's license expire?

According to IA state health department records, Pleasantview Assisted Living's license expires on August 23, 2027.

What is the occupancy rate at Pleasantview Assisted Living?

Pleasantview Assisted Living's occupancy is 41%.

How long has Pleasantview Assisted Living been in business?

Pleasantview Assisted Living has been operating for approximately 2 years, based on available licensing and registration records.

Are pets allowed at Pleasantview Assisted Living?

No, Pleasantview Assisted Living has a no-pet policy.

What is the best email address for Pleasantview Assisted Living?

The team at Pleasantview Assisted Living can be reached at mward@pvkalona.com.

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