Point Lookout Nursing &Amp; Rehab

Nursing Home, Adult Day Care, Respite Care & Skilled Nursing · Hollister, MO

CMS overall rating

11103 Historic Highway 165, Hollister, MO 65672-6239 View map

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Point Lookout Nursing &Amp; Rehab accepts Medicaid, Medicare, and private pay.

Calculator: See prices in your area

Point Lookout Nursing &Amp; Rehab accepts Medicaid, Medicare, and private pay.

Overview of Point Lookout Nursing & Rehab

Located in Hollister, Missouri, Point Lookout Nursing & Rehab is a newly established skilled nursing facility with 130 beds. It is operated by N & R of Hollister, LLC, under the administration of Michael Chitekwe. Located on Historic Highway 165, the home accepts Medicaid, Medicare, and private pay, providing several options for families to access care.

The facility has a current occupancy rate of 72%. Most residents stay an average of 92 days, including those in short-term rehabilitation and ongoing nursing care.

The home focuses on comprehensive rehabilitation services, with physical, occupational, and speech therapy available alongside general nursing care. Daily nurse staffing averages 3 hours and 24 minutes per resident, supplemented by 2 hours and 32 minutes of nurse aide assistance.

There is a doctor on-site, and the community has 24-hour staffing to match resident needs. With short-term rehabilitation and respite care, the home can accommodate those recovering from hospitalization or injury, as well as families seeking temporary support.

Beyond medical care, there’s an Alzheimer’s Special Care Unit for those who require memory care. Residents with specialized nutritional needs have access to a pharmacy, portable X-ray equipment, and tube feeding capabilities.

Residents can enjoy complete dining services, with meals tailored to their preferences. The facility’s amenities include laundry and housekeeping, transportation, barber and beauty shop, a fenced courtyard for safe outdoor time, pet therapy, and religious services. The home also operates an adult day care program and free CNA and CMT classes for the community.

The neighborhood’s Walkability Score is 47 out of 100. Some errands are within walking distance, but most trips will require a car. Families evaluating Point Lookout should take a tour, see the care environment, and ask about specialized needs or recovery goals.

Facility Direct Line (417) 334-4105

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

3h 24m per day

vs avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	19m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	35m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	1h 54m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	2h 27m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	1m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	9m per day

Capacity and availability

92 days

130-bed community

A larger shared setting that may offer more common spaces and organized community services.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 47 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

72%

Higher than the Missouri average: 66.6%

Occupied beds

93 / 130

Average occupied beds in Missouri homes 72 beds

Facility TypeSkilled Nursing Facility

StatusActive

IssuanceMay 23, 2025

ExpirationMay 22, 2027

CountyTaney

License Number052716

CMS Certification Number265411

Certification TypeMedicare / Medicaid

Point Lookout Nursing &Amp; Rehab is legally operated by N & R Of Hollister, LLC, and administered by Michael Chitekwe.

Corporate EntityN & R OF HOLLISTER, LLC

Owner NameN & R Of Hollister, LLC

Skilled Nursing Facility

130 units

Total beds

130 units

Accept Medicaid

Accept Medicare

Rehabilitation Services

Respite Care

Short-Term Rehab

Physical Therapy

Occupational Therapy

Speech Therapy

Doctor on Staff

24-Hour Staffing

Dedicated Alzheimer's Unit

Skilled Nursing Care

Alzheimer’s Care

Pets not allowed

Religious Services

Since 2024 · 2 years of data 11 deficiencies 1 inspection

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2024 vs. Missouri state average

Overall vs. MO average

Latest Inspection October 24, 2024 Plan Of Correction

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	MO Average	vs. MO Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	11	35	This facility has 69% fewer total deficiencies than a typical Missouri assisted living residence (11 vs. MO avg 35).↓ 69% better
Deficiencies per year Average deficiencies per year since 2024.	5.5	17.5	This facility has 69% fewer deficiencies per year than a typical Missouri assisted living residence (5.5 vs. MO avg 17.5).↓ 69% better
Deficiencies per inspection Average deficiencies per inspection.	11	2.9	This facility has 279% more deficiencies per inspection than a typical Missouri assisted living residence (11 vs. MO avg 2.9).↑ 279% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	MO Average	vs. MO Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	1	12	This facility has had 92% fewer total inspections than the Missouri average (1 vs. MO avg 12). More inspections can mean more regulatory scrutiny rather than worse care.↓ 92% fewer

Inspections since 2019

Total health inspections 8

State average N/A

Last Health inspection on Jul 2025

Total health citations

State average N/A

Citations per inspection

4.25

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

26 of 34 citations resulted from standard inspections; 7 of 34 resulted from complaint investigations; and 1 of 34 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 7 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

34 moderate citations State average: N/A

0 minor citations State average: N/A

Citations history (last 7 years)

Abuse/Neglect moderate citation Jul 01, 2025

Corrected

Resident Rights moderate citation Jul 01, 2025

Corrected

Environmental moderate citation Oct 24, 2024

Corrected

Infection Control moderate citation Oct 24, 2024

Corrected

Total staff 82

Employees 65

Contractors 17

Staff to resident ratio 0.88 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 39

Average shift 7.8 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 27,817

Nursing staff breakdown

8.3 hours

8.9 hours

7.9 hours

Contractor staffing

1,606 contractor hours this quarter

Speech Language Pathologist: 7 Respiratory Therapy Technician: 2 Physical Therapy Aide: 2 Occupational Therapy Aide: 2 Qualified Social Worker: 1 Physical Therapy Assistant: 1 Clinical Nurse Specialist: 1 Occupational Therapy Assistant: 1

Staff by category


Certified Nursing Assistant	25	0	25	11,737	92	100%	7.9
Licensed Practical Nurse	10	0	10	4,429	92	100%	8.9
Medication Aide/Technician	7	0	7	2,568	92	100%	7.6
Registered Nurse	5	0	5	1,716	92	100%	8.3
Dental Services Staff	3	0	3	1,480	78	85%	7.8
Nurse Aide in Training	9	0	9	1,420	84	91%	7.6
Dietitian	1	0	1	551	70	76%	7.9
Other Dietary Services Staff	1	0	1	521	67	73%	7.8
Physical Therapy Aide	0	2	2	502	66	72%	7.6
Clinical Nurse Specialist	1	1	2	497	60	65%	7.5
Administrator	1	0	1	488	62	67%	7.9
Nurse Practitioner	1	0	1	430	56	61%	7.7
RN Director of Nursing	1	0	1	423	58	63%	7.3
Speech Language Pathologist	0	7	7	405	62	67%	5.5
Qualified Social Worker	0	1	1	331	65	71%	5.1
Respiratory Therapy Technician	0	2	2	110	53	58%	2
Occupational Therapy Aide	0	2	2	91	12	13%	7.6
Physical Therapy Assistant	0	1	1	90	46	50%	2
Occupational Therapy Assistant	0	1	1	29	6	7%	4.8

25 Certified Nursing Assistant

% of Days 100%

10 Licensed Practical Nurse

% of Days 100%

7 Medication Aide/Technician

% of Days 100%

5 Registered Nurse

% of Days 100%

3 Dental Services Staff

% of Days 85%

9 Nurse Aide in Training

% of Days 91%

1 Dietitian

% of Days 76%

1 Other Dietary Services Staff

% of Days 73%

2 Physical Therapy Aide

% of Days 72%

2 Clinical Nurse Specialist

% of Days 65%

1 Administrator

% of Days 67%

1 Nurse Practitioner

% of Days 61%

1 RN Director of Nursing

% of Days 63%

7 Speech Language Pathologist

% of Days 67%

1 Qualified Social Worker

% of Days 71%

2 Respiratory Therapy Technician

% of Days 58%

2 Occupational Therapy Aide

% of Days 13%

1 Physical Therapy Assistant

% of Days 50%

1 Occupational Therapy Assistant

% of Days 7%

View All Staffing Data

Total fines amount $3K

96% lower than State average

State average: $73K

Number of fines 1

59% fewer fines than State average

State average: 2.4

Payment Denials 0

100% fewer payment denials than State average

State average: 0.7

Fines amount comparison

This facility $3K

State average $73K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 12.6

15% worse than State average

State average: 10.9

Functional decline score 24.4

25% worse than State average

State average: 19.5

Long-stay resident measures

Need for Help with Daily Activities Increased 23.8%

21% worse than State average

State average: 19.8%

Walking Ability Worsened 25.2%

22% worse than State average

State average: 20.6%

Low Risk Residents with Bowel/Bladder Incontinence 24.0%

33% worse than State average

State average: 18.1%

Falls with Major Injury 3.6%

12% better than State average

State average: 4.0%

High Risk Residents with Pressure Ulcers 4.3%

14% better than State average

State average: 5.0%

Urinary Tract Infection 4.6%

67% worse than State average

State average: 2.7%

Lost Too Much Weight 6.0%

7% worse than State average

State average: 5.6%

Depressive Symptoms 0.9%

93% better than State average

State average: 12.8%

Antipsychotic Use 30.5%

39% worse than State average

State average: 22.0%

Pneumococcal Vaccine 93.2%

9% better than State average

State average: 85.2%

Influenza Vaccine 95.7%

5% better than State average

State average: 90.9%

Short-stay resident measures

Pneumococcal Vaccine 71.7%

8% better than State average

State average: 66.6%

Antipsychotic medication increase 5.1%

131% worse than State average

State average: 2.2%

Influenza Vaccine 72.0%

13% better than State average

State average: 63.5%

Breakdown by payment type

Medicare

17% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

54% of new residents, often for short stays.

Typical stay 3 - 4 months

Medicaid

29% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Total residents 93

Medicare

6.5% of residents

Medicaid

69.9% of residents

Private pay or other

23.7% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Point Lookout Nursing &Amp; Rehab from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 67.6% ↓ 3.3pp vs 2022

Net Patient Income -$379.2K ↓ ~$13.6K vs 2022

Payroll Costs $3.6M ↑ ~$221.2K vs 2022

Operating Margin -5.8% ↑ 0.0pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	86.4%	79.3%	78.6%	86.2%	88.0%	89.4%	88.3%	82.2%	79.9%	69.8%	73.6%	70.9%	67.6%
Beds	130	130	130	130	130	130	130	130	130	130	130	130	130
Net Income	$555,282	$244,633	$202,549	$30,247	$276,376	$471,230	-$173,710	$275,957	$424,817	$836,118	$623,173	-$133,452	-$155,629
Gross Revenue	$6,802,099	$6,962,812	$8,090,270	$9,221,660	$9,117,848	$9,390,443	$8,946,309	$8,832,018	$8,390,952	$7,289,454	$7,592,186	$6,967,624	$6,864,762
Operating Expenses	$5,866,459	$5,954,163	$6,448,939	$7,519,791	$7,451,835	$7,442,369	$7,641,195	$6,880,063	$6,832,288	$7,052,930	$6,639,042	$6,625,699	$6,902,113
Net Patient Income	$522,457	$219,448	$185,261	$10,154	$256,073	$455,280	-$185,725	$263,804	$419,318	-$436,374	$251,161	-$365,653	-$379,233
Net Patient Revenue	$6,388,916	$6,173,611	$6,634,200	$7,529,945	$7,707,908	$7,897,649	$7,455,470	$7,143,867	$7,251,606	$6,616,556	$6,890,203	$6,260,046	$6,522,880
Payroll Costs	$2,822,123	$2,750,572	$2,933,933	$3,436,910	$3,309,307	$3,268,581	$3,474,639	$3,012,632	$3,078,653	$3,403,946	$3,142,899	$3,332,384	$3,553,566
Operating Margin %	8.2%	3.6%	2.8%	0.1%	3.3%	5.8%	-2.5%	3.7%	5.8%	-6.6%	3.7%	-5.8%	-5.8%
Medicare %	4.7%	6.8%	10.9%	9.5%	7.5%	6.1%	4.6%	5.4%	5.2%	5.6%	4.5%	2.5%	2.5%
Medicaid %	59.5%	62.0%	62.3%	58.5%	59.6%	54.4%	55.5%	50.6%	56.5%	64.6%	66.4%	55.0%	56.8%
Private %	35.8%	31.2%	26.8%	32.1%	32.9%	39.5%	39.9%	44.0%	38.3%	29.8%	29.1%	42.4%	40.7%
Net Patient Revenue/Day	$156	$164	$178	$184	$185	$186	$178	$183	$191	$199	$197	$186	$203
Cost/Day	$143	$158	$173	$184	$178	$175	$182	$176	$180	$212	$190	$197	$215
Avg Length of Stay	105.9 days	154.7 days	153.6 days	118.8 days	142.5 days	190.7 days	147.0 days	181.4 days	89.9 days	85.4 days	111.9 days	106.8 days	91.9 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$6.5M

Net patient income

-$379.2K

For-profit Corporation

Net patient revenue

$6.5M

Net patient income

-$379.2K

Other income

$223.6K

Payroll costs

$3.6M 54.5% of net patient revenue

Other operating costs

$3.3M

Total costs

$6.9M

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (54% of admissions), and a typical private pay stay runs around 3 - 4 months.

Coverage residents most often arrive under.

Medicare 17%

Private pay 54%

Medicaid 29%

Coverage residents most often leave under.

Medicare 11%

Private pay 50%

Medicaid 40%

0.0 miles from city center Estimated distance in miles from Hollister's city center to Point Lookout Nursing &Amp; Rehab's address, calculated via Google Maps.

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The information below is reported by the Missouri Department of Health and Senior Services, Division of Regulation and Licensure.


Laclede Groves	NH AL IL MC	St. Louis	-	251	-	35	-
Republic Nursing and Rehab	NH SNF	Republic	-	127	-	48	Private / Semi-Private Rooms
Chaffee Nursing Center	NH HOS SNF	Chaffee	-	71	-	25	Studio
Heisinger Bluffs	NH AL IL MC RC SNF	Jefferson City	-	111	-	32	1 Bed / 2 Bed / 3 Bed
Point Lookout Nursing &Amp; Rehab	NH ADC RC SNF	Hollister	-	130	-	47	-

Nursing Home Explorer

Who is the owner of Point Lookout Nursing &Amp; Rehab?

Point Lookout Nursing &Amp; Rehab is legally operated by N & R Of Hollister, LLC, and administered by Michael Chitekwe.

Is Point Lookout Nursing &Amp; Rehab in a walkable area?

Point Lookout Nursing &Amp; Rehab has a walk score of 47. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Point Lookout Nursing &Amp; Rehab?

According to MO state health department records, Point Lookout Nursing &Amp; Rehab's license number is 052716.

When does Point Lookout Nursing &Amp; Rehab's license expire?

According to MO state health department records, Point Lookout Nursing &Amp; Rehab's license expires on May 22, 2027.

What is the occupancy rate at Point Lookout Nursing &Amp; Rehab?

Point Lookout Nursing &Amp; Rehab's occupancy is 72%.

Are pets allowed at Point Lookout Nursing &Amp; Rehab?

No, Point Lookout Nursing &Amp; Rehab has a no-pet policy.

Does Point Lookout Nursing &Amp; Rehab operate as a for-profit or non-profit?

Point Lookout Nursing &Amp; Rehab is registered as a for-profit in MO.

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Point Lookout Nursing &Amp; Rehab

Overview of Point Lookout Nursing & Rehab

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Payment & Insurance

Therapy & Rehabilitation

Staffing & Medical

Memory & Specialized Care

Additional Services

Additional Policies & Features

Amenities & Lifestyle

Contact Point Lookout Nursing &Amp; Rehab

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Health Inspection History

Inspections since 2019

Breakdown of citation severity (last 7 years)

Citations history (last 7 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

25 Certified Nursing Assistant

10 Licensed Practical Nurse

7 Medication Aide/Technician

5 Registered Nurse

3 Dental Services Staff

9 Nurse Aide in Training

1 Dietitian

1 Other Dietary Services Staff

2 Physical Therapy Aide

2 Clinical Nurse Specialist

1 Administrator

1 Nurse Practitioner

1 RN Director of Nursing

7 Speech Language Pathologist

1 Qualified Social Worker

2 Respiratory Therapy Technician

2 Occupational Therapy Aide

1 Physical Therapy Assistant

1 Occupational Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mix of rehab and long-term care

Admissions

Discharges

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