Total health inspections
3
Michigan average 6.5
Last Health inspection on Jul 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Porter Hills Home Health Care
Nursing Home & Home Care · Grand Rapids, MI
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Porter Hills Home Health Care
Nursing Home & Home Care · Grand Rapids, MI
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Porter Hills Home Health Care accepts Medicaid and private pay.
Serving the beautiful city of Grand Rapids, MI, Porter Hills Home Health Care is a reliable home care provider that empowers seniors to age in the comfort of their own homes. The dedicated team aims to achieve this through top-notch certified care with licensed nurses, rehabilitation therapies, health monitoring, and mental health services, brought directly to seniors’ homes. A registered nurse or therapist thoroughly assesses the senior’s needs and preferences and collaborates closely with their personal physician and family in creating a personalized care plan that will address their needs.
Porter Hills Home Health Care consistently receives the highest quality ratings from the Centers for Medicare and Medicaid Services (CMS), proving its commitment to achieving the highest levels of excellence and customer satisfaction. Licensed physical, occupational, and speech-language therapists are available to provide seniors with the therapy they need to regain their strength and get back to their day-to-day routines. With Porter Hills, seniors are guaranteed to receive just the right amount of care and support to continue living their lives to the fullest.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 16th out of 133 homes in Michigan. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 16th out of 133 homes in Michigan. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
5h 19m per day
Rank #16 / 133Nurse hours — State benchmarkedThis home is ranked 16th out of 133 homes in Michigan. Shows adjusted nurse hours per resident per day benchmarked to the Michigan average, with a ranking across 133 Michigan SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Michigan avg
+25%
Standout metric
Weekend Total Nursing is +37% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 50m per day | ▲ 37% State avg: 3h 32m per day · National avg: 3h 25m per day |
Types of Care at Porter Hills Home Health Care
Home Care
Capacity and availability
This home usually has limited availability
Occupancy rate
89.3%
Rank #35 / 386Occupancy rate — State benchmarkedThis home is ranked 35th out of 386 homes in Michigan. Shows this facility's occupancy rate versus the Michigan average, with its Statewide rank out of 386. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
363 days
Walk Score: 38 / 100 Rank #341 / 703Walk Score — State benchmarkedThis home is ranked 341st out of 703 homes in Michigan. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Michigan SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
Staffing
Key information about the people who lead and staff this community.
ContactMary Wagner, Chairperson
Health Inspection History
Inspections
Total health citations
10
Rank #15 / 135Health citations — State benchmarkedThis home is ranked 15th out of 135 homes in Michigan. Shows this facility's total health deficiency citations benchmarked to the Michigan State average, with a ranking across all 135 MI SNFs. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Michigan average 33.5
Citations per inspection
3.33
Rank #30 / 135Citations per inspection — State benchmarkedThis home is ranked 30th out of 135 homes in Michigan. Shows average deficiency citations per CMS inspection for this facility versus the Michigan mean across 135 SNFs with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Michigan average 5.18
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 10 citations resulted from standard inspections; and 1 of 10 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than Michigan averageMichigan average: 0.3
Serious health citations
1
47% better than Michigan averageMichigan average: 1.9
Citations history (last 3 years)
Infection Control moderate citation
Jul 31, 2025
Corrected
Care Planning moderate citation
Jul 31, 2025
Corrected
Infection Control moderate citation
Aug 08, 2024
Corrected
Care Planning moderate citation
Aug 08, 2024
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
50
Employees
47
Contractors
3
Staff to resident ratio
2.63:1
55% better than Michigan average
Avg staff/day
14
Average shift
7.2 hours
9% worse than Michigan average
Total staff hours (quarter)
9,291
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
33
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.6 hoursNo contractors work on this role.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
0.1%
9 contractor hours this quarter
Occupational Therapy Assistant: 2
Medical Director: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 33 | 0 | 33 | 6,611 | 92 | 100% | 6.6 |
| Registered Nurse | 7 | 0 | 7 | 1,351 | 83 | 90% | 9.2 |
| Licensed Practical Nurse | 6 | 0 | 6 | 857 | 67 | 73% | 9.1 |
| Nurse Practitioner | 1 | 0 | 1 | 464 | 60 | 65% | 7.7 |
| Occupational Therapy Assistant | 0 | 2 | 2 | 8 | 4 | 4% | 2.1 |
| Medical Director | 0 | 1 | 1 | 1 | 1 | 1% | 0.5 |
33 Certified Nursing Assistant
% of Days
100%
7 Registered Nurse
% of Days
90%
6 Licensed Practical Nurse
% of Days
73%
1 Nurse Practitioner
% of Days
65%
2 Occupational Therapy Assistant
% of Days
4%
1 Medical Director
% of Days
1%
Penalties and fines
Includes penalties issued in 2023
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$0 Rank #1 / 136Federal fines — State benchmarkedThis home is ranked 1st out of 136 homes in Michigan. Shows this facility's cumulative CMS federal fine dollars versus the Michigan average among facilities with fines, and where it ranks among 136 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
100% lower than Michigan averageMichigan average: $76K
Number of fines
0
100% fewer fines than Michigan averageMichigan average: 2.0
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
1
19% more payment denials than Michigan averageMichigan average: 0.8
Fines amount comparison
Fines amount comparison
This facility
$0
Michigan average
$76K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Jun 28, 2023 · 24 days
Payment Denial
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jun 28, 2023
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jun 28, 2023
24 days
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
12.9
53% worse than Michigan averageMichigan average: 8.4
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.7
52% worse than Michigan averageMichigan average: 16.3
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
15.7%
Percent of long-stay residents whose need for help with daily activities has increased
15.7%
26% worse than Michigan averageMichigan average: 12.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
25.2%
Percent of long-stay residents whose ability to move independently worsened
25.2%
64% worse than Michigan averageMichigan average: 15.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
33.3%
58% worse than Michigan averageMichigan average: 21.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
8.1%
Percent of long-stay residents experiencing one or more falls with major injury
8.1%
157% worse than Michigan averageMichigan average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
10.3%
Percent of long-stay high risk residents with pressure ulcers
10.3%
79% worse than Michigan averageMichigan average: 5.7%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Michigan averageMichigan average: 1.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.2%
Percent of long-stay residents who lose too much weight
5.2%
9% better than Michigan averageMichigan average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Michigan averageMichigan average: 3.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.2%
Percent of long-stay residents who received an antipsychotic medication
12.2%
19% better than Michigan averageMichigan average: 15.0%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
5% better than Michigan averageMichigan average: 94.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Michigan averageMichigan average: 95.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Private pay
70% of new residents, often for short stays.
Typical stay
5 - 6 months
Medicaid
30% of new residents, often for long-term daily care.
Typical stay
2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
19
Medicaid
15
78.9% of residents
Private pay or other
4
21.1% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for Porter Hills Home Health Care based on CMS SNF Cost Reports.
Occupancy Rate
89.3%
↓ 3.7pp vs 2023
Net Income
-$354.1K
↑ ~$139.6K vs 2023
Total Payroll
$2.0M
↑ ~$122.8K vs 2023
Profit Margin
-10.9%
↑ 5.8pp vs 2023
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$3.4M
Operating deficit
-$354.1K
Voluntary non-profit community
Operated by a church.
Home revenue
$3.4M Rank #134 / 134Revenue — State benchmarkedThis home is ranked 134th out of 134 homes in Michigan. Shows this facility's annual revenue compared to the Michigan SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating deficit
-$354.1K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #133 / 134Payroll — State benchmarkedThis home is ranked 133rd out of 134 homes in Michigan. Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$2.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #133 / 134Payroll — State benchmarkedThis home is ranked 133rd out of 134 homes in Michigan. Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$1.8M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$3.7M
What does this home offer?
Housing Options: Private Rooms
Building Type: Single-story
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near Porter Hills Home Health Care
7.6 miles from city center
Estimated distance in miles from Grand Rapids's city center to Porter Hills Home Health Care's address, calculated via Google Maps.
Calculate Travel Distance to Porter Hills Home Health Care
Add your location
Financial Assistance for
Nursing Home in Michigan
Porter Hills Home Health Care is located in Grand Rapids, Michigan.
Here are the financial assistance programs available to residents in Michigan.
Frequently Asked Questions about Porter Hills Home Health Care
Is Porter Hills Home Health Care in a walkable area?
Porter Hills Home Health Care has a walk score of 38. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the phone number of Porter Hills Home Health Care?
(616) 949-5140 will put you in contact with the team at Porter Hills Home Health Care.
Is Porter Hills Home Health Care Medicare or Medicaid certified?
Yes — Porter Hills Home Health Care is a CMS-certified provider of Medicare and Medicaid.
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Contact Us
Published on
Updated on
Feedback
Write a review for Porter Hills Home Health Care
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.
