Overview of Resthaven Maple Woods Resthaven Maple Woods is a 101-bed community at 49 East 32nd Street in Holland, Ottawa County, Michigan, operated by Resthaven. The facility provides assisted living and memory care with 24-hour staffing, respite care, and rehabilitation services. A secured 20-bed memory unit operates on the second floor. Walk score is 84, very walkable, ranked 19th statewide for neighborhood accessibility.
Administrator Jill Schrotenboer and Authorized Representative Deedre Vriesman lead the facility. BBB rating is A-. License.
The inspection record over 16 years shows 13 deficiencies at 0.8 per year, 60 percent worse than Michigan’s average of 0.5 per year. The most recent September 18, 2025, renewal inspection documented substantial compliance with zero deficiencies, with 45 residents occupying the 101 beds.
July 2023 presented the worst performance: eight deficiencies spanning resident rights notification, tuberculosis screening compliance, medication handling, environmental controls, storage practices, and chemical safety: resident rights policy was not posted; TB screening fell outside required timeframes for both residents and staff; a loose unidentifiable pill was found in the medication cart; garbage containers lacked tight-fitting lids and clean linen closets mixed items inappropriately, while food items remained unlabeled and undated; and industrial chemicals were accessible in multiple bathrooms where residents with cognitive impairment could encounter them.
May 2023 documented failure to provide appropriate supervision during a behavioral incident, with unclear mechanisms for how a resident obtained scissors and why a fire extinguisher occupied the room. October 2023 showed one care staff member alone for four hours supervising 20 memory care residents. The same investigation noted a resident without a proper bed, only a recliner. October 2022 found incomplete medication administration documentation.
These deficiencies span multiple failure categories. Environmental safety, documentation discipline, staffing allocation, and supervisory rigor all showed gaps. The 2023 concentration of violations suggests systemic pressure or operational breakdown during that period rather than isolated incidents. The September 2025 clean inspection indicates the facility implemented corrections, but the breadth of prior failures deserves scrutiny before placement, particularly for residents requiring close oversight or medication precision.
Resthaven demonstrated compliance improvement by September 2025, yet families should ensure ongoing compliance given the 2023 scope of violations.
