
Promenade at University Place
Memory Care & Assisted Living · Albany, NY
Promenade at University Place
Memory Care in Albany
Promenade at University Place boasts an elegant and welcoming atmosphere that ensures a service delivered with compassion and respect. The retirement home specializes in independent living, assisted living, and memory care services. The cozy, homey place creates an environment of compassion and love for each senior; they can feel the beauty and timelessness of the climate– inspiring seniors to live purposefully.
Promenade at University Place aims to enhance its seniors’ lifestyle with premium amenities and unmatched services. They had thought of every big and little detail of the community: five-star dining experience, housekeeping services, cozy apartments, stimulating activities, specialized programs, and engaging gatherings.
200-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 68 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAdult Home
CountyAlbany
Promenade at University Place is legally operated by Promenade Albany LLC.
Wheelchair Accessible
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Short-Term Rehab
Doctor on Staff
Licensed Nurses/CNAs
24-Hour Staffing
Three Gourmet Meals Daily
Social And Recreational Activities
Regular Outings
Game Rooms
Fitness Classes
Well-Stocked Library
Laundry And Housekeeping
On-Site Visits By Medical Professionals
Safe And Comfortable Environment
Specific ProgramsSenior Day Program
Food DescriptionThree gourmet meals daily shared in a beautiful dining room.
What does this home offer?
Housing Options: Suite
Building Type: 3-story
Transportation Services
Fitness and Recreation
Types of Care at Promenade at University Place
Assisted Living
Memory Care
Access & Eligibility
Ways to qualify for care at this community, including accepted programs.
Medicaid Accepted
This facility is certified for eligible Medicaid services.
Medicare Accepted
This facility is certified for eligible Medicare services.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
The data displayed corresponds to the last 3 years.
Inspection Overview
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Since 2024
57
Total Inspections
The total number of state inspections at this facility, including routine and complaint-triggered visits. Facilities below the state average have generally maintained compliance, resulting in less regulatory oversight.
New York avg: 9
533% above New York avg
52
Complaint Visits
On-site visits triggered by formal complaints filed by residents, families, or staff — separate from routine inspections. Fewer complaint-related visits indicate fewer reported concerns about care quality or facility operations.
New York avg: 55
5% below New York avg
Violation Rate
The share of inspections that resulted in at least one violation. A lower rate indicates more consistent compliance with state health and safety standards.
46%
with violations
26 inspections
New York avg: 44%
2% above New York avg
54%
without violations
31 inspections
New York avg: 56%
2% below New York avg
Latest inspection
Date
June 16, 2025
Complaint Investigation
67
violations
458% above New York avg
New York avg: 12
1.2
violations per inspection
New York average: 1.3 violations per inspection
2
Admission Standards
NY avg: 0.5
1
Civil Penalties
NY avg: 0.1
2
Disaster and Emergency
NY avg: 0.5
5
Environmental Standards
NY avg: 1.7
6
Food and Service
NY avg: 1.1
3
General Provisions
NY avg: 0.2
1
Inspection
NY avg: 0.1
1
Medication Management
NY avg: 0.4
4
Personnel
NY avg: 0.7
3
Records and Reports
NY avg: 2.0
2
Resident Protections
NY avg: 0.4
32
Resident Services
NY avg: 2.9
2
Residents Funds & Valuables
NY avg: 0.1
2
Retention and Standards
NY avg: 0.8
1
Supervised ALF
NY avg: 0.0
Violations indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
2
enforcement actions
Penalties or interventions imposed by state regulators when facilities do not comply with quality, safety, or regulatory standards.
March 17, 2025: Stipulation & Order #ACF-25-021
A formal agreement with the state to correct serious or repeated issues.
March 6, 2025: Stipulation & Order #ACF-25-007
A formal agreement with the state to correct serious or repeated issues.
Inspection Report Summary for Promenade at University Place
The most recent inspection on June 16, 2025, found no deficiencies. Earlier inspections showed a pattern of deficiencies primarily related to resident services, including medication management and case management, as well as admission and retention standards and consumer protections. Prior reports also noted issues with environmental standards, personnel, and food service, but no fines or enforcement actions were listed in the available reports. Complaint investigations during this period were mostly unsubstantiated or found no violations. The inspection history suggests improvement over time, with recent inspections showing no deficiencies after earlier citations.
Lawsuit overview for Promenade at University Place
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
1 Disposed
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2022
Most Recent
Year of the most recent filing. Recent activity means legal disputes are still being raised against this facility.
2022
Financial Assistance for
Memory Care in New York
Promenade at University Place is located in Albany, New York.
Here are the financial assistance programs available to residents in New York.
Places of interest near Promenade at University Place
4.2 miles from city center
Estimated distance in miles from Albany's city center to Promenade at University Place's address, calculated via Google Maps.
— 1 miles to nearest hospital (St. Peter's Laboratory)
Calculate Travel Distance to Promenade at University Place
Add your location
Compare Memory Care around Albany The information below is reported by the New York State Department of Health.
Filter by care type
| Promenade at University Place |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Albany (Western Avenue) | 200 | No | 68 | Promenade Albany Llc | 57 | 45.6% | 52 | 67 | 1.2 | Suite |
| Peregrine Senior Living at Shaker |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Albany (Bishop's Gate) | 171 | No | 10 | Psl Of Shaker Llc | - | - | - | - | - | Studio / 1 Bed |
| Peregrine Senior Living at Crossgate |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Albany (Dunes) | 83 | No | 49 | Psl Of Crossgate Llc | - | - | - | - | - | Studio / 1 Bed / 2 Bed |
| Peregrine Senior Living at Clifton Park |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Clifton Park (Town Of Clifton Park) | 64 | No | 24 | Peregrine Properties Of Upstate Llc | - | - | - | - | - | Suite |
| Eddy Memory Care at Marjorie Doyle Rockwell Center |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cohoes (City Of Cohoes) | 52 | No | 9 | Marjorie Doyle Rockwell Center, Inc. | 9 | 55.6% | 5 | 31 | 3.4 | Suite |
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Frequently Asked Questions about Promenade at University Place
What neighborhood is Promenade at University Place in?
Promenade at University Place is in the Western Avenue neighborhood of Albany.
Who is the owner of Promenade at University Place?
The legal owner and operator of Promenade at University Place is Promenade Albany LLC.
Is Promenade at University Place in a walkable area?
Promenade at University Place has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
How many beds does Promenade at University Place have?
Promenade at University Place has 200 beds.
Are there photos of Promenade at University Place?
Yes — there are 21 photos of Promenade at University Place in the photo gallery on this page.
What is the phone number of Promenade at University Place?
(518) 514-9500 will put you in contact with the team at Promenade at University Place.
What county is Promenade at University Place located in?
Promenade at University Place is in Albany County.
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