Promenade at University Place
Memory Care & Assisted Living · Albany, NY
Promenade at University Place
Memory Care & Assisted Living · Albany, NY
Promenade at University Place accepts Medicaid and Medicare.
Overview of Promenade at University Place
Promenade at University Place boasts an elegant and welcoming atmosphere that ensures a service delivered with compassion and respect. The retirement home specializes in independent living, assisted living, and memory care services. The cozy, homey place creates an environment of compassion and love for each senior; they can feel the beauty and timelessness of the climate– inspiring seniors to live purposefully.
Promenade at University Place aims to enhance its seniors’ lifestyle with premium amenities and unmatched services. They had thought of every big and little detail of the community: five-star dining experience, housekeeping services, cozy apartments, stimulating activities, specialized programs, and engaging gatherings.
Types of Care at Promenade at University Place
Assisted Living
Memory Care
200-bed community Rank #172 / 752Bed count — State benchmarkedThis home is ranked 172nd out of 752 homes in New York. Shows this facility's certified or reported bed count compared to other New York SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score: 68 / 100 Rank #623 / 1167Walk Score — State benchmarkedThis home is ranked 623rd out of 1167 homes in New York. Shows how walkable this facility's neighborhood is compared to the average Walk Score across New York SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
About this community
Facility TypeAdult Home
CountyAlbany
Promenade at University Place is legally operated by Promenade Albany LLC.
Wheelchair Accessible
Accept Medicaid
Accept Medicare
Rehabilitation Services
Respite Care
Short-Term Rehab
Doctor on Staff
Licensed Nurses/CNAs
24-Hour Staffing
Three Gourmet Meals Daily
Social And Recreational Activities
Regular Outings
Game Rooms
Fitness Classes
Well-Stocked Library
Laundry And Housekeeping
On-Site Visits By Medical Professionals
Safe And Comfortable Environment
Specific ProgramsSenior Day Program
Food DescriptionThree gourmet meals daily shared in a beautiful dining room.
Inspection History
In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
Since 2024 · 2 years of data
2 enforcement actions
67 violations
57 inspections
Inspection Score
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the assisted living residences benchmark below for the typical New York score; higher is better.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York state average. See the assisted living residences benchmark below for the typical New York score; higher is better.
F · Well below the New York average for assisted living residences.
New York assisted living residences benchmark: C+ 77/100
Inspection score: 54 out of 100. Letter grade F. Well below the New York average for assisted living residences.
Enforcement Actions
Enforcement actions are formal penalties or interventions imposed by New York regulators when an assisted living residence fails to meet state care, safety, or regulatory standards. They may include stipulations and orders, civil monetary penalties, operational restrictions, or appointment of temporary management.
Since 2024
2
enforcement actions
This facility has 2 enforcement actions. 77% of New York assisted living residences have zero, and the statewide average is 0.6.
- March 17, 2025 #ACF-25-021
- March 6, 2025 #ACF-25-007
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2024 vs. New York state average
Overall vs. NY average
6 Worse
Metrics worse than New York average:
• Total violations (415% above)
• Violations per year (415% above)
• Total inspections (533% above)
• Inspections with violations (420% above)
• Violations per inspection (500% above)
• Complaint visits (767% above) 2 Better Metrics better than New York average:
• Violations per inspection (14% below)
• Inspection violation rate (10% below)
• Total violations (415% above)
• Violations per year (415% above)
• Total inspections (533% above)
• Inspections with violations (420% above)
• Violations per inspection (500% above)
• Complaint visits (767% above) 2 Better Metrics better than New York average:
• Violations per inspection (14% below)
• Inspection violation rate (10% below)
Latest Inspection
June 16, 2025
Complaint Investigation
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 57 | 9 | This facility has 533% more total inspections than a typical New York assisted living residence (57 vs. NY avg 9).↑ 533% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 26 | 5 | This facility has 420% more inspections with violations than a typical New York assisted living residence (26 vs. NY avg 5).↑ 420% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 46% | 51% | This facility has 5 percentage points lower inspection violation rate than a typical New York assisted living residence (46% vs. NY avg 51%).↓ 5% better |
|
Violations per inspection
Average violations recorded per inspection.
| 1.2 | 0.2 | This facility has 500% more violations per inspection than a typical New York assisted living residence (1.2 vs. NY avg 0.2).↑ 500% worse |
|
Complaint visits
On-site visits triggered by formal complaints filed by residents, families, or staff.
| 52 | 6 | This facility has 767% more complaint visits than a typical New York assisted living residence (52 vs. NY avg 6).↑ 767% worse |
Violations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total violations
Formal regulatory issues recorded by inspectors across all inspection types.
| 67 | 13 | This facility has 415% more total violations than a typical New York assisted living residence (67 vs. NY avg 13).↑ 415% worse |
|
Violations per year
Average violations per year since 2024.
| 33.5 | 6.5 | This facility has 415% more violations per year than a typical New York assisted living residence (33.5 vs. NY avg 6.5).↑ 415% worse |
|
Violations per inspection
Average violations per inspection.
| 1.2 | 1.4 | This facility has 14% fewer violations per inspection than a typical New York assisted living residence (1.2 vs. NY avg 1.4).↓ 14% better |
Violation breakdown
Per-category split of the 67 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
Per-category split of the 67 violations recorded across all inspections. Counts are compared against the New York state average for each category. A green dot means this facility is below the state average for that category; an amber dot means it is above.
2
Admission Standards
NY avg: 0.5
1
Civil Penalties
NY avg: 0.1
2
Disaster and Emergency
NY avg: 0.5
5
Environmental Standards
NY avg: 1.7
6
Food and Service
NY avg: 1.1
3
General Provisions
NY avg: 0.2
1
Inspection
NY avg: 0.1
1
Medication Management
NY avg: 0.4
4
Personnel
NY avg: 0.7
3
Records and Reports
NY avg: 2.0
2
Resident Protections
NY avg: 0.4
32
Resident Services
NY avg: 2.9
2
Residents Funds & Valuables
NY avg: 0.1
2
Retention and Standards
NY avg: 0.8
1
Supervised ALF
NY avg: 0.0
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 16, 2025, found no deficiencies. Earlier inspections showed a pattern of deficiencies primarily related to resident services, including medication management and case management, as well as admission and retention standards and consumer protections. Prior reports also noted issues with environmental standards, personnel, and food service, but no fines or enforcement actions were listed in the available reports. Complaint investigations during this period were mostly unsubstantiated or found no violations. The inspection history suggests improvement over time, with recent inspections showing no deficiencies after earlier citations.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsLawsuit overview for Promenade at University Place
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Total Cases
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
1
Active Cases
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
0
Closed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
1 Disposed
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
1
1 Disposed
Since
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2022
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2022
Most Recent
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2022
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2022What does this home offer?
Housing Options: Suite
Building Type: 3-story
Transportation Services
Fitness and Recreation
Living Spaces & Floor Plans for Promenade at University Place
Promenade At University Place Suite 2
Promenade At University Place Suite 1
Promenade At University Place Suite 3
Places of interest near Promenade at University Place
4.2 miles from city center
Estimated distance in miles from Albany's city center to Promenade at University Place's address, calculated via Google Maps.
— 1 miles to nearest hospital (St. Peter's Laboratory)
Calculate Travel Distance to Promenade at University Place
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Financial Assistance for
Memory Care in New York
Promenade at University Place is located in Albany, New York.
Here are the financial assistance programs available to residents in New York.
Compare Memory Care around Albany
The information below is reported by the New York State Department of Health.
Filter by care type
| Promenade at University Place |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Albany (Western Avenue) | 200 | No | 68 | Promenade Albany LLC | 57 | 45.6% | 52 | 67 | 1.2 | Suite |
| Peregrine Senior Living at Shaker |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Albany (Bishop's Gate) | 171 | No | 10 | Psl Of Shaker LLC | - | - | - | - | - | Studio / 1 Bed |
| Peregrine Senior Living at Crossgate |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Albany (Dunes) | 83 | No | 49 | Psl Of Crossgate LLC | - | - | - | - | - | Studio / 1 Bed / 2 Bed |
| Peregrine Senior Living at Clifton Park |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Clifton Park (Town Of Clifton Park) | 64 | No | 24 | Peregrine Properties Of Upstate LLC | - | - | - | - | - | Suite |
| Eddy Memory Care at Marjorie Doyle Rockwell Center |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Cohoes (City Of Cohoes) | 52 | No | 9 | Marjorie Doyle Rockwell Center, Inc. | 9 | 55.6% | 5 | 31 | 3.4 | Suite |
Frequently Asked Questions about Promenade at University Place
What neighborhood is Promenade at University Place in?
Promenade at University Place is in the Western Avenue neighborhood of Albany.
Who is the owner of Promenade at University Place?
The legal owner and operator of Promenade at University Place is Promenade Albany LLC.
Is Promenade at University Place in a walkable area?
Promenade at University Place has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
How many beds does Promenade at University Place have?
Promenade at University Place has 200 beds.
Are there photos of Promenade at University Place?
Yes — there are 21 photos of Promenade at University Place in the photo gallery on this page.
What is the phone number of Promenade at University Place?
(518) 514-9500 will put you in contact with the team at Promenade at University Place.
What county is Promenade at University Place located in?
Promenade at University Place is in Albany County.
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