Promise Pointe Senior Living

Overview of Promise Pointe Senior Living

Promise Pointe Senior Living, set in Florida, is a thriving community offering high-end assisted living and memory care services. This team sets the bar high for excellence, inspiring numerous seniors and families to call it home and embrace its unique lifestyle. With its pristine natural preserves and picturesque tree-lined views, it has crafted an environment that positively impacts people’s lives.

Apart from these, the community excels in providing an array of activities catering to various interests, including entertainment, outdoor pursuits, fitness, wellness, arts and crafts, and creative outlets. They even offer specialized activities for those with visual impairments and technology-related engagements to keep seniors engaged and informed. Promise Pointe Senior Living boasts a diverse selection of floor plans, ensuring residents find the perfect living space. With Wi-Fi available in common areas, cozy lounges, and a dining room with chef-prepared options, residents can make the most out of their golden years.

(813) 694-2153

130-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 23 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

BBB Rating: B- (Not Accredited)

An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community

Facility TypeAssisted Living Facility

StatusLicensed

IssuanceFebruary 5, 2025

ExpirationFebruary 4, 2027

CountyHillsborough

License Number13142

Promise Pointe Senior Living is legally operated by Concordis Alf Tampa Llc, and administrated by Alyssa Ingle.

Profit StatusFor-Profit

Private

130 units

Total beds

130 units

Staffing

Key information about the people who lead and staff this community.

Creole English Spanish

ContactMs. Laura Holliday, Administrator

Since 2018 · 8 years of data 34 citations 35 inspections

Inspection Score

9 points above the Florida average for assisted living residences (77/100)

Legal Actions Formal stipulations and orders filed by Florida regulators against this facility, including fines and total monetary penalties.

This Facility FL Average vs. FL Avg

Total amount fined Total dollar amount of fines issued.
$0
vs $11.6k
↓ 100% lower than FL avg

Data reflects the most recent 8 years (since 2018).

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the Florida state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2018 vs. Florida state average

Overall vs. FL average

Latest Inspection August 25, 2025 Complaint

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	FL Average	vs. FL Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	34	33	This facility has 3% more total citations than a typical Florida assisted living residence (34 vs. FL avg 33).↑ 3% worse
Citations per year Average citations per year since 2018.	4.3	4.1	This facility has 5% more citations per year than a typical Florida assisted living residence (4.3 vs. FL avg 4.1).↑ 5% worse
Citations per inspection Average citations per inspection.	1	1.3	This facility has 23% fewer citations per inspection than a typical Florida assisted living residence (1 vs. FL avg 1.3).↓ 23% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	FL Average	vs. FL Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	35	26	This facility has 35% more total inspections than a typical Florida assisted living residence (35 vs. FL avg 26).↑ 35% worse
Inspections with citations Inspections that resulted in at least one regulatory citation.	13	16	This facility has 19% fewer inspections with citations than a typical Florida assisted living residence (13 vs. FL avg 16).↓ 19% better
Inspection citation rate Percentage of inspections that resulted in at least one citation.	37%	62%	This facility has 25 percentage points lower inspection citation rate than a typical Florida assisted living residence (37% vs. FL avg 62%).↓ 25% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Most recent inspection on August 25, 2025, found no deficiencies during complaint and complaint investigation surveys.
May 16, 2024, routine inspection cited six deficiencies including DNROs, staffing, training, background screening, emergency management, and Alzheimer’s training.
Several inspections from 2018 to 2025 showed isolated Class 3 deficiencies mainly in medication records, visitation, and physical plant safety, with no substantiated complaints.

Show Inspection Reports

What does this home offer?

Pets Allowed

Housing Options: Studio / 1 Bed / 2 Bed

Building Type: 3-story

Beauty Services

Transportation Services

Housekeeping Services

Social and Recreational Activities

Exercise Programs

Activities in this home

Arts and Crafts
Cooking Classes
Exercise Classes
Games & Cards
Gardening
Music Programs
Other
Shopping
Social Events & Outings
Theater & Movies

13.9 miles from city center Estimated distance in miles from Tampa's city center to Promise Pointe Senior Living's address, calculated via Google Maps. — 4.17 miles to nearest hospital (AdventHealth Tampa)

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Long-Term Care Waiver

Florida Medicaid LTC Waiver

Age 65+ or 21+ disabled

General Florida resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common.

Benefits

In-home care (6-8 hours/day) Assisted living Respite (240 hours/year) Case management

Community Care for the Elderly (CCE)

Florida CCE

Age 60+

General Florida resident, at risk of nursing home.

Income Limits ~$2,000/month varies

Asset Limits $5,000 individual

Limited funding; regional variation.

Benefits

Homemaker services (3-5 hours/week) Adult day care (~$60/day) Respite (up to 10 days/year)

Home Care for the Elderly (HCE)

Florida Home Care for the Elderly

Age 60+

General Florida resident, at risk of nursing home placement; caregiver must be approved.

Income Limits (2025) ~$2,829/month individual, aligned with Medicaid thresholds

Asset Limits ~$2,000 (individual); varies by case manager discretion.

Limited funding (~3,500 served annually); prioritizes low-income frail seniors.

Benefits

Basic subsidy (~$160/month) for housing/medical costs; special subsidies for supplies/services (e.g., incontinence supplies, ~$50-$200/month)

Program of All-Inclusive Care for the Elderly (PACE)

Florida Medicaid PACE

Age 55+

General Florida resident, nursing home-level care need, safe with PACE support.

Income Limits (2025) ~$2,829/month 300% FBR

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific counties (e.g., Hillsborough, Miami-Dade); ~10 sites statewide.

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Therapy

Optional State Supplementation (OSS)

Florida Optional State Supplementation

Age 65+ or disabled

General Florida resident, living in approved facility, receiving SSI or low-income.

Income Limits (2025) ~$1,004/month individual, including SSI

Asset Limits $2,000 (individual), $3,000 (couple).

Limited to specific facility types; ~$78.40/month max supplement.

Benefits

Cash payment (~$78.40/month) for room/board or personal needs in facilities

Compare Assisted Living around Tampa

The information below is reported by the Florida Agency for Health Care Administration (AHCA).

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Promise Pointe Senior Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Tampa	130 Facility 130 FL AVG 90 Rank #219 / 1073	Yes	23 Facility 23 FL AVG 40 Rank #1033 / 1485	Concordis Alf Tampa LLC	35	37.1% Facility 37.1% FL AVG 61.5% Rank #199 / 918	34 Facility 34 FL AVG 33 Rank #529 / 918	1.0 Facility 1.0 FL AVG 1.3 Rank #166 / 918	For-Profit	-	Alyssa Ingle	Studio / 1 Bed / 2 Bed	B-
Stone Ledge Manor Assisted Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Thonotosassa (Greater Thonotosassa)	101 Facility 101 FL AVG 90 Rank #439 / 1073	No	1 Facility 1 FL AVG 40 Rank #1427 / 1485	Venice Gardens LLC	49	63.3% Facility 63.3% FL AVG 61.5% Rank #577 / 918	67 Facility 67 FL AVG 33 Rank #814 / 918	1.4 Facility 1.4 FL AVG 1.3 Rank #632 / 918	For-Profit	$8,000	Jessica Mcleod	Studio / 1 Bed / 2 Bed	A+
Angels Senior Living at New Tampa LLC	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Tampa (Downtown)	100 Facility 100 FL AVG 90 Rank #447 / 1073	No	89 Facility 89 FL AVG 40 Rank #39 / 1485	Angels Senior Living At New Tampa, LLC	46	52.2% Facility 52.2% FL AVG 61.5% Rank #388 / 918	49 Facility 49 FL AVG 33 Rank #724 / 918	1.1 Facility 1.1 FL AVG 1.3 Rank #330 / 918	For-Profit	$1,000	Yvette M. Latson	Studio / 1 Bed / 2 Bed	A+
Alimar Assisted Living	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Tampa (Westshore)	56 Facility 56 FL AVG 90 Rank #741 / 1073	No	23 Facility 23 FL AVG 40 Rank #1033 / 1485	All Care Senior Living LLC	28	7.1% Facility 7.1% FL AVG 61.5% Rank #70 / 918	27 Facility 27 FL AVG 33 Rank #428 / 918	1.0 Facility 1.0 FL AVG 1.3 Rank #166 / 918	For-Profit	-	Wided Jabbes-Chabbar	Studio / 1 Bed / 2 Bed	A+
Savannah Court of Brandon	AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.	Brandon	46 Facility 46 FL AVG 90 Rank #794 / 1073	Yes	38 Facility 38 FL AVG 40 Rank #763 / 1485	Senior Living Properties IV, LLC	21	57.1% Facility 57.1% FL AVG 61.5% Rank #469 / 918	36 Facility 36 FL AVG 33 Rank #552 / 918	1.7 Facility 1.7 FL AVG 1.3 Rank #778 / 918	For-Profit	$9,800	Kathryn Shuey	Studio / 1 Bed / 2 Bed	A+

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What languages are spoken at Promise Pointe Senior Living?

The team at Promise Pointe Senior Living speaks Creole, English, and Spanish.

Who is the owner of Promise Pointe Senior Living?

The legal owner and operator of Promise Pointe Senior Living is Concordis Alf Tampa Llc.

Is Promise Pointe Senior Living in a walkable area?

Promise Pointe Senior Living has a walk score of 23. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Promise Pointe Senior Living?

According to FL state health department records, Promise Pointe Senior Living's license number is 13142.

When does Promise Pointe Senior Living's license expire?

According to FL state health department records, Promise Pointe Senior Living's license expires on February 4, 2027.

What payment types does Promise Pointe Senior Living accept?

Promise Pointe Senior Living accepts Medicaid and Other.

Does Promise Pointe Senior Living operate as a for-profit or non-profit?

Promise Pointe Senior Living is registered as a for-profit in FL.

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