Regency at Jackson
Nursing Home · Jackson, MI
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

Regency at Jackson

Nursing Home · Jackson, MI
CMS overall rating Info The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
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Regency at Jackson accepts Medicare and private pay.

Overview of Regency at Jackson

Regency at Jackson is a nursing home in Jackson, MI, offering long-term care, memory care, hospice care, palliative care, rehabilitation, respite care, and skilled nursing. The community’s home-like setting ensures older adults have a comfortable stay. Residents also experience a maintenance-free lifestyle with dietitian-approved meals, comprehensive therapies, and social services. Along with a well-trained care team, personalized care plans are also provided to help residents recover and return to their routines with ease.

Light exercises, fun gatherings, and therapeutic activities ensure residents can stay active and have fun. A garden, a beauty/ barber shop, and a courtyard are among the top-notch amenities that aim to keep residents relaxed and safe. The community is also easily accessible, as it is located near restaurants, shops, and public transportation in the peaceful residential area of Jackson. This nursing home is a good option for senior living in Michigan, especially with its commitment to improving older adults’ quality of life.

(517) 787-3250

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▼ 36.3% Below MI avg. ▼ 36.3% Below MI avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▼ 29.3% Below MI avg. ▼ 29.3% Below MI avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▼ 14.2% Below MI avg. ▼ 14.2% Below MI avg.Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 6.4% Above MI avg. ▲ 6.4% Above MI avg.Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to Michigan state averages

Total nursing care / resident Info This home is ranked 103rd out of 133 homes in Michigan. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 43m per day
Rank #103 / 133Nurse hours — State benchmarkedThis home is ranked 103rd out of 133 homes in Michigan. Shows adjusted nurse hours per resident per day benchmarked to the Michigan average, with a ranking across 133 Michigan SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
This facility Michigan avg (4h 18m per day)
vs Michigan avg
-13%
Staff typeHours / Day / Residentvs state avg
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 3h 4m per day

Types of Care at Regency at Jackson

Nursing Home

Capacity and availability

This home usually has limited availability

Occupancy between 85% and 95% suggests balanced demand.

Higher occupancy than the Michigan average: 75.8%
Occupancy rate 85.7% Rank #50 / 386Occupancy rate — State benchmarkedThis home is ranked 50th out of 386 homes in Michigan. Shows this facility's occupancy rate versus the Michigan average, with its Statewide rank out of 386. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay 46 days
Occupancy rate
85.7% Rank #50 / 386Occupancy rate — State benchmarkedThis home is ranked 50th out of 386 homes in Michigan. Shows this facility's occupancy rate versus the Michigan average, with its Statewide rank out of 386. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
46 days
Walk Score
Walk Score: 71 / 100 Rank #67 / 702Walk Score — State benchmarkedThis home is ranked 67th out of 702 homes in Michigan. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Michigan SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Awards

AwardsBest Senior Living Community

License Details

Therapy & Rehabilitation

1 service
Respite Care

Additional Services

1 service
Rehabilitation

Additional Policies & Features

Pets Allowed
Minimum Age55+

Amenities & Lifestyle

Branded ProgramsPathways Intentional Memory Care
Religious ServicesYes
Volunteer ProgramsYes

Contact Regency at Jackson

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 173
Employees 138
Contractors 35
Staff to resident ratio 1.29:1
24% worse than Michigan average
Michigan average ratio: 1.70:1 Michigan average ratio: 1.70:1See full Michigan ranking
Avg staff/day 78
Average shift 7.7 hours
0% compared with Michigan average
Michigan average: 7.9 hours Michigan average shift: 7.9 hoursSee full Michigan ranking
Total staff hours (quarter) 55,291

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours

No contractors work on this role.

Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff 39
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.6 hours

No contractors work on this role.

Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff 69
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.3 hours

No contractors work on this role.

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

10.4%

5,746 contractor hours this quarter

Physical Therapy Assistant: 10 Respiratory Therapy Technician: 7 Physical Therapy Aide: 5 Clinical Nurse Specialist: 4 Speech Language Pathologist: 3 Occupational Therapy Assistant: 3 Qualified Social Worker: 2 Medical Director: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant6906921,67692100%7.3
Licensed Practical Nurse3903914,63692100%8.6
Registered Nurse100104,15292100%9.3
Physical Therapy Assistant010102,6528188%6.6
RN Director of Nursing5052,6028491%9
Other Dietary Services Staff5051,56992100%7.1
Speech Language Pathologist0331,3586874%7.8
Clinical Nurse Specialist2461,1726368%9.6
Respiratory Therapy Technician0771,0828896%5.2
Dental Services Staff2029746368%8.1
Occupational Therapy Aide2029366267%8
Mental Health Service Worker1015046368%8
Dietitian1014886368%7.7
Nurse Practitioner1014645863%8
Administrator1014405560%8
Qualified Social Worker0222926267%4.7
Physical Therapy Aide0551925257%2.9
Occupational Therapy Assistant033786470%1.2
Medical Director011241213%2
69 Certified Nursing Assistant
% of Days 100%
39 Licensed Practical Nurse
% of Days 100%
10 Registered Nurse
% of Days 100%
10 Physical Therapy Assistant
% of Days 88%
5 RN Director of Nursing
% of Days 91%
5 Other Dietary Services Staff
% of Days 100%
3 Speech Language Pathologist
% of Days 74%
6 Clinical Nurse Specialist
% of Days 68%
7 Respiratory Therapy Technician
% of Days 96%
2 Dental Services Staff
% of Days 68%
2 Occupational Therapy Aide
% of Days 67%
1 Mental Health Service Worker
% of Days 68%
1 Dietitian
% of Days 68%
1 Nurse Practitioner
% of Days 63%
1 Administrator
% of Days 60%
2 Qualified Social Worker
% of Days 67%
5 Physical Therapy Aide
% of Days 57%
3 Occupational Therapy Assistant
% of Days 70%
1 Medical Director
% of Days 13%

Penalties and fines

Includes penalties issued in 2023-2025

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $96K Rank #111 / 136Federal fines — State benchmarkedThis home is ranked 111th out of 136 homes in Michigan. Shows this facility's cumulative CMS federal fine dollars versus the Michigan average among facilities with fines, and where it ranks among 136 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
27% higher than Michigan average

Michigan average: $76K

Number of fines 3
48% more fines than Michigan average

Michigan average: 2.0

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Michigan average

Michigan average: 0.8

Fines amount comparison
Fines amount comparison
This facility $96K
Michigan average $76K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

3 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jun 25, 2025
$27K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Aug 14, 2023
$16K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Jun 8, 2023
$54K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 14.2
69% worse than Michigan average

Michigan average: 8.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 25.9
59% worse than Michigan average

Michigan average: 16.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 22.8%
83% worse than Michigan average

Michigan average: 12.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 27.0%
76% worse than Michigan average

Michigan average: 15.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 27.8%
32% worse than Michigan average

Michigan average: 21.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 3.4%
9% worse than Michigan average

Michigan average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 12.2%
112% worse than Michigan average

Michigan average: 5.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.3%
82% better than Michigan average

Michigan average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 5.6%
In line with Michigan average

Michigan average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.4%
90% better than Michigan average

Michigan average: 3.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 6.4%
57% better than Michigan average

Michigan average: 15.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
5% better than Michigan average

Michigan average: 94.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.8%
In line with Michigan average

Michigan average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 97.8%
18% better than Michigan average

Michigan average: 82.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.0%
32% better than Michigan average

Michigan average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 88.0%
11% better than Michigan average

Michigan average: 79.5%

Breakdown by payment type

Medicare

25% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

75% of new residents, often for short stays.

Typical stay 1 - 2 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 134
Medicare
57
42.5% of residents
Medicaid
70
52.2% of residents
Private pay or other
7
5.2% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Privately-owned community
Operated by a business corporation.
Home revenue
$30.7M
Profit
$983.8K
Privately-owned community Operated by a business corporation.
Home revenue
$30.7M Rank #20 / 134Revenue — State benchmarkedThis home is ranked 20th out of 134 homes in Michigan. Shows this facility's annual revenue compared to the Michigan SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Profit
$983.8K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations. Rank #32 / 134Payroll — State benchmarkedThis home is ranked 32nd out of 134 homes in Michigan. Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$10.4M
33.9% of revenue Rank #105 / 134Payroll % — State benchmarkedThis home is ranked 105th out of 134 homes in Michigan. Shows payroll as a percentage of revenue versus the Michigan average. Well-run Michigan SNFs typically land around 49–59% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$19.3M
Total costs $29.7M

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private Rooms

Building type icon
Building type icon

Building Type: 3-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Rehabilitative support icon
Rehabilitative support icon

Rehabilitative Support

On-site medical care and health services icon
On-site medical care and health services icon

On-site Medical Care and Health Services

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Places of interest near Regency at Jackson

Address 1.7 miles from city center Info Estimated distance in miles from Jackson's city center to Regency at Jackson's address, calculated via Google Maps.

Calculate Travel Distance to Regency at Jackson

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Address

Financial Assistance for
Nursing Home in Michigan

Regency at Jackson is located in Jackson, Michigan.
Here are the financial assistance programs available to residents in Michigan.

Get Financial aid guidance

MI Choice Waiver

Michigan Medicaid MI Choice Waiver

Age 65+ or disabled
General Michigan resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
MI

Delivered through regional waiver agents; waitlists possible.

Benefits
Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Adult day care ($65/day)

Home Help Program

Michigan Home Help

Age 65+ or disabled
General Michigan resident, Medicaid- eligible or low-income.
Income Limits ~$1,732/month individual, Medicaid threshold
Asset Limits $2,000 individual
MI

Can hire family caregivers; less intensive than waiver.

Benefits
Personal care (up to 60 hours/month) Homemaker services Respite (varies)

Program of All-Inclusive Care for the Elderly (PACE)

Michigan PACE

Age 55+
General Michigan resident, nursing home-level care need, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple).
MI

16 PACE centers (e.g., Ingham, Wayne counties); expanding slowly.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Therapy Respite

Medicare Savings Program (MSP)

Michigan Medicare Savings Program

Age 65+ or disabled
General Michigan resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
MI

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

National Family Caregiver Support Program (NFCSP) Respite

Michigan NFCSP Respite Care

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Michigan resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
MI

16 AAAs; prioritizes low-income, rural caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Michigan VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Michigan resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
MI

High veteran demand in urban/rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs

Compare Nursing Home around Jackson

The information below is reported by the Michigan Department of Licensing and Regulatory Affairs (LARA).

2 facilities compared · CMS & MI Dept. of Health data

Filter by care type
Jackson County Medical Care Facility
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Jackson194 88.4% +17%5.54 -10%+29%$68.7k206.71182 65 Jackson County Medical Care Facility$34.2M$19.3M56.5%235019
Regency at Jackson
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Jackson141 85.7% +13%3.72 -43%-13%$69.8k223.13133 71 Amy Swalwell$30.7M$10.4M33.9%235657

Frequently Asked Questions about Regency at Jackson

Is Regency at Jackson in a walkable area?

Regency at Jackson has a walk score of 71. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

Are there photos of Regency at Jackson?

Yes — there are 103 photos of Regency at Jackson in the photo gallery on this page.

What is the address of Regency at Jackson?

Regency at Jackson is located at 434 W North St, Jackson, MI 49202.

What is the phone number of Regency at Jackson?

(517) 787-3250 will put you in contact with the team at Regency at Jackson.

Is Regency at Jackson Medicare or Medicaid certified?

Yes — Regency at Jackson is a CMS-certified provider of Medicare and Medicaid.

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