Quality of care and staff professionalism
Staffing shortages, particularly during nighttime hours, lead to significant delays in response times to call lights and requests for assistance, impacting patient care and satisfaction.

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Situated in Lansing, Michigan, the Regency at Lansing West stands as a state-of-the-art haven, offering a blend of contemporary living and expert senior care services. Whether seeking long-term care or short-term subacute rehabilitation, this facility boasts a team of highly qualified professionals dedicated to delivering exceptional care. With an air of pristine expertise, the Regency at Lansing West provides not only nourishing meals but also a compassionate approach that resonates with residents.
The facility’s offerings encompass a wide spectrum of specialized services, including IV therapy, dietary and nutritional guidance, post-surgical care, cardiac rehabilitation, and comprehensive case management. With around-the-clock nursing services, the safety and well-being of residents remain paramount. Beyond care, the Regency at Lansing West prides itself on its array of amenities, from elegant formal dining to personal televisions, as well as an indoor and outdoor atrium-style courtyard. Engaging activities, ranging from puzzle-solving to outdoor barbecues, contribute to a vibrant community that ensures a fulfilling and enriching lifestyle.
Staffing shortages, particularly during nighttime hours, lead to significant delays in response times to call lights and requests for assistance, impacting patient care and satisfaction.
Medication management issues are a recurring concern, with delays and inaccuracies in administering medications, which is critical for patients with specific health needs.
The quality and variety of food at the facility receive mixed feedback, with some finding it satisfactory while others desire more options and improvements in taste and temperature.
The community administrator at Regency at Lansing West is a licensed professional responsible for overseeing the facility's operations and ensuring quality care. This leadership role supports the community's commitment to resident well-being and regulatory compliance.
No benchmark data is available for Occupancy. No benchmark data is available for Beds. No benchmark data is available for Avg. Length of Stay.
No benchmark data is available for Home Revenue. No benchmark data is available for Payroll Costs. No benchmark data is available for Total Income.
No benchmark data is available for Medicare Nights. No benchmark data is available for Medicaid Nights. No benchmark data is available for Private Pay Nights.
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For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
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