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Regency Retirement Village
Nursing Home, Assisted Living, Independent Living & Memory Care · Morristown, TN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
A beautiful exterior view of the building surrounded by flowers Entrance sign of Regency Retirement Village surrounded by landscaping

Regency Retirement Village

Nursing Home, Assisted Living, Independent Living & Memory Care · Morristown, TN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
739 East 2Nd North Street, Morristown, TN 37814 View map Calculator: See prices in your area
Regency Retirement Village accepts Medicare, Medicaid, and private pay.
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Regency Retirement Village accepts Medicare, Medicaid, and private pay.

Overview of Regency Retirement Village

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Regency Retirement Village is a senior living community in Morristown, Tennessee, offering assisted living, memory care, and respite care. The community has been in operation since 2007 under the Morristown Senior Services, LLC, with 168 licensed beds. With an occupancy rate of 59.3%, which is lower than the state average, the community has availability for immediate placement.

The community stands out from many Tennessee assisted living communities through its 24-hour licensed nursing coverage. While many assisted living settings do not maintain around-the-clock nursing staff, the community’s continuous clinical presence provides additional oversight and faster response capability for residents experiencing changes in health status.

One of the most unique aspects of the campus is its intergenerational design. The community is home to Regency Kids & Co., a licensed on-site daycare program that creates regular interaction between children and older adults. This daily connection between generations is uncommon in senior living settings and contributes to a more active, socially engaging environment through shared activities, informal interactions, and scheduled programs designed to encourage connection, emotional wellness, and cognitive engagement.

Extensive amenities, including both private and shared spaces, are available, along with complimentary transportation, weekly housekeeping, and dining services. Programming includes veterans-focused activities, resident council participation, and community events. The community’s size and broad range of services also create an environment that can support a variety of lifestyles and care needs within one location.

Regency Retirement Village appeals to older adults and families seeking long-term flexibility in care planning, particularly for individuals who may eventually transition from independent living into assisted living or memory care. Its combination of extensive amenities, continuous nursing coverage, intergenerational programming, and large-campus resources positions it as one of the more comprehensive senior living options in the East Tennessee region.

Facility Direct Line (423) 581-7075
Facility Direct Line (423) 581-7075
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.

Staffing hours breakdown

Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day — compared to state averages

Total nursing care / resident Info Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 12m per day
Rank #133 / 192Nurse hours — State benchmarkedThis home is ranked 133rd out of 192 homes in Tennessee. Shows adjusted nurse hours per resident per day benchmarked to the Tennessee average, with a ranking across 192 Tennessee facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs avg
Staff typeHours / Day / Residentvs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes. 36m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care. 42m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life. 2h 0m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours. 2h 56m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation. 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent. 26m per day

Capacity and availability

Avg. Length of Stay
71 days
Bed community size
168-bed community Rank #23 / 426Bed count — State benchmarkedThis home is ranked 23rd out of 426 homes in Tennessee. Shows this facility's certified or reported bed count compared to other Tennessee facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Years in operation
18 years in operation Rank #289 / 385Years in operation — State benchmarkedThis home is ranked 289th out of 385 homes in Tennessee. Shows how long this facility has been in operation compared to other Tennessee facilities. Longer operating histories may benefit residents, families, and staff.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 0 / 100 Rank #531 / 553Walk Score — State benchmarkedThis home is ranked 531st out of 553 homes in Tennessee. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Tennessee facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
59%
Rank #252 / 319Occupancy rate — State benchmarkedThis home is ranked 252nd out of 319 homes in Tennessee. Shows this facility's occupancy rate versus the Tennessee average, with its Statewide rank out of 319. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Tennessee average: 71.6%
Occupied beds
100 / 168
Average occupied beds in Tennessee homes 82 beds

License Details

Facility TypeAssisted Care Living Facility
StatusLicensed
IssuanceSeptember 6, 2007
ExpirationApril 27, 2026 Expired
License Number00000288

Ownership & Operating Entity

Regency Retirement Village is administered by Misty Lee Stickley.

Owner NameMorristown Senior Services, LLC

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

2 services
Licensed Nurses/CNAs
24-Hour Staffing

Amenities & Lifestyle

24/7 Licensed Nursing Care
Intergenerational Campus
Specific ProgramsShort Term Stays, Child Day Care

Contact Regency Retirement Village

Inspection History

In Tennessee, the Department of Health, Division of Health Care Facilities performs unannounced inspections and investigations to ensure facilities provide high-quality resident care.

Since 2024 · 2 years of data
Show Inspection Reports

Health Inspection History

Inspections since 2020
Total health inspections 4

State average N/A

Last Health inspection on Jun 2025

Total health citations
21 Rank #143 / 196Health citations — State benchmarkedThis home is ranked 143rd out of 196 homes in Tennessee. Shows this facility's total health deficiency citations benchmarked to the Tennessee State average, with a ranking across all 196 TN facilities. Lower citation counts earn a better rank.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
5.25 Rank #140 / 196Citations per inspection — State benchmarkedThis home is ranked 140th out of 196 homes in Tennessee. Shows average deficiency citations per CMS inspection for this facility versus the Tennessee mean across 196 facilities with citation data. Lower is better.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

17 of 21 citations resulted from standard inspections; 3 of 21 resulted from complaint investigations; and 1 of 21 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 6 years)
Critical health citations
0
In line with State average

State average: N/A

Serious health citations
0
In line with State average

State average: N/A

0 critical citations State average: N/A
0 serious citations State average: N/A
21 moderate citations State average: N/A
0 minor citations State average: N/A
Citations history (last 6 years)
Infection Control moderate citation Jun 25, 2025
Corrected
Nutrition moderate citation Jun 25, 2025
Corrected
Pharmacy moderate citation Jun 25, 2025
Corrected
Quality of Care moderate citation Jun 25, 2025
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 124
Employees 119
Contractors 5
Staff to resident ratio 1.35 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 48
Average shift 8.3 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 36,751

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 17 RN Staff are full-time employees. No contractors work on this role. 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.1 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 18 LPN Staff are full-time employees. No contractors work on this role. 18
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 50 CNA Staff are full-time employees. No contractors work on this role. 50
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.3 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

0.6%

215 contractor hours this quarter

Occupational Therapy Aide: 2 Medical Director: 2 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant5005017,36292100%8.3
Licensed Practical Nurse180186,10592100%9.3
Registered Nurse170172,88592100%8.1
Clinical Nurse Specialist6061,9017885%8
Speech Language Pathologist5051,3686672%8.6
Physical Therapy Assistant3031,1057683%8.9
Physical Therapy Aide3039926571%8.1
Mental Health Service Worker2029897177%8.2
Respiratory Therapy Technician2025326368%8.2
Administrator1015286672%8
Dietitian1015156470%8
Therapeutic Recreation Specialist1014956166%8.1
Nurse Practitioner2024776166%7.8
Other Dietary Services Staff1013925863%6.8
Nurse Aide in Training4043873841%7.2
Qualified Social Worker2023816065%6.4
Occupational Therapy Aide0221304650%2.8
RN Director of Nursing1011233235%3.8
Medical Director0224867%8
Occupational Therapy Assistant0113833%12.5
50 Certified Nursing Assistant
% of Days 100%
18 Licensed Practical Nurse
% of Days 100%
17 Registered Nurse
% of Days 100%
6 Clinical Nurse Specialist
% of Days 85%
5 Speech Language Pathologist
% of Days 72%
3 Physical Therapy Assistant
% of Days 83%
3 Physical Therapy Aide
% of Days 71%
2 Mental Health Service Worker
% of Days 77%
2 Respiratory Therapy Technician
% of Days 68%
1 Administrator
% of Days 72%
1 Dietitian
% of Days 70%
1 Therapeutic Recreation Specialist
% of Days 66%
2 Nurse Practitioner
% of Days 66%
1 Other Dietary Services Staff
% of Days 63%
4 Nurse Aide in Training
% of Days 41%
2 Qualified Social Worker
% of Days 65%
2 Occupational Therapy Aide
% of Days 50%
1 RN Director of Nursing
% of Days 35%
2 Medical Director
% of Days 7%
1 Occupational Therapy Assistant
% of Days 3%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.8
26% better than State average

State average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 11.4
42% better than State average

State average: 19.5

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.6%
46% better than State average

State average: 16.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 12.7%
41% better than State average

State average: 21.7%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 12.9%
38% better than State average

State average: 20.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.0%
46% better than State average

State average: 3.7%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.2%
23% better than State average

State average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.7%
17% better than State average

State average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 11.4%
81% worse than State average

State average: 6.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 9.5%
13% better than State average

State average: 11.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.7%
7% worse than State average

State average: 16.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.0%
10% better than State average

State average: 89.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.9%
5% better than State average

State average: 94.5%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.8%
24% better than State average

State average: 79.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.2%
30% worse than State average

State average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 77.9%
In line with State average

State average: 79.8%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

26% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

56% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

19% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 92
Medicare
14
15.2% of residents
Medicaid
58
63% of residents
Private pay or other
20
21.7% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$38.3K
For-profit Corporation
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$10.8M Rank #81 / 196Revenue — State benchmarkedThis home is ranked 81st out of 196 homes in Tennessee. Shows this facility's annual revenue compared to the Tennessee average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$38.3K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$446.6K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #80 / 196Payroll — State benchmarkedThis home is ranked 80th out of 196 homes in Tennessee. Shows total annual staff payroll benchmarked to the Tennessee average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$6.3M 57.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #83 / 196Payroll % — State benchmarkedThis home is ranked 83rd out of 196 homes in Tennessee. Shows payroll as a percentage of revenue versus the Tennessee average. Well-run Tennessee facilities typically land around 50–60% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Tennessee that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$4.5M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$10.8M
How we calculate these figures

This home is administered by Misty Lee Stickley.

This home is owned by Misty Key

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 445228

Show certification details

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (56% of admissions), and a typical private pay stay runs around 1 - 2 months.

Admissions
477 total

Coverage residents most often arrive under.

Medicare 26%
Private pay 56%
Medicaid 19%
Discharges
492 total

Coverage residents most often leave under.

Medicare 16%
Private pay 54%
Medicaid 30%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Regency Retirement Village

Address 2.5 miles from city center Info Estimated distance in miles from Morristown's city center to Regency Retirement Village's address, calculated via Google Maps.

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The information below is reported by the Tennessee Department of Health, Division of Health Care Facilities.

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Frequently Asked Questions about Regency Retirement Village

Who is the owner of Regency Retirement Village?

Regency Retirement Village is legally operated by Morristown Senior Services, LLC, and administered by Misty Lee Stickley.

What is the license number of Regency Retirement Village?

According to TN state health department records, Regency Retirement Village's license number is 00000288.

When does Regency Retirement Village's license expire?

According to TN state health department records, Regency Retirement Village's license expires on April 27, 2026.

What is the occupancy rate at Regency Retirement Village?

Regency Retirement Village's occupancy is 59%.

Does Regency Retirement Village operate as a for-profit or non-profit?

Regency Retirement Village is registered as a for-profit in TN.

Who is the administrator of Regency Retirement Village?

Misty Lee Stickley is the administrator of Regency Retirement Village.

How many beds does Regency Retirement Village have?

Regency Retirement Village has 168 beds.

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